Error messages 104
RIS Copies Between Drives Do Not Match
Description
: The drives on this controller contain copies of the RIS that do not match. The hard drives in the
array do not have matching configuration information.
Action
:
1.
Resolve all other errors encountered.
2.
Obtain the latest version of ADU, and then rerun ADU ("
Array diagnostic software
" on page
77
).
3.
If unconfigured drives were added, configure these drives using ACU ("
Array Configuration Utility
" on
page
71
).
4.
If drives or arrays were moved, be sure the movement follows the guidelines listed in the documentation
for the array controller.
5.
If the error persists after completing steps 1 through 4, contact an HP authorized service provider
("
Contacting HP technical support or an authorized reseller
" on page
177
).
SCSI Port X Drive ID Y Failed - REPLACE (failure message)
Description
: ADU ("
Array diagnostic software
" on page
77
) detected a drive failure.
Action
: Correct the condition that caused the error, if possible, or replace the drive.
SCSI Port X, Drive ID Y Firmware Needs Upgrading
Description
: Drive firmware may cause problems and should be upgraded.
Action
: Update the drive to the latest firmware version ("
Firmware maintenance
" on page
81
).
SCSI Port X, Drive ID Y Has Exceeded the Following Threshold(s)
Description
: The monitor and performance threshold for this drive has been violated.
Action
: Check and resolve the threshold that has been violated.
SCSI Port X, Drive ID Y is not Stamped for Monitoring
Description
: The drive has not been stamped with monitor and performance features.
Action
: To stamp without destroying the current configuration:
1.
Run ACU ("
Array Configuration Utility
" on page
71
).
2.
Change the array accelerator size and save the configuration.
3.
Change the array accelerator back to the original size and save again.
This should cause ACU to stamp the drive with monitoring and performance features.
SCSI Port X, Drive ID Y May Have a Loose Connection...
...SOLUTION: Turn the system off and attempt to reattach any loose connections. If this does not work, replace the
cable(s) and connection(s).
