Fujitsu SPARC Enterprise T5440 Server User Manual Download

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Manual Code C120-E508-07EN

SPARC Enterprise T5440 Server

Product Notes

Part No. 875-4384-16
December 2010, Revision C

Summary of Contents for SPARC Enterprise T5440 Server

Page 1: ...Manual Code C120 E508 07EN SPARC Enterprise T5440 Server Product Notes Part No 875 4384 16 December 2010 Revision C ...

Page 2: ...mited All SPARC trademarks are used under license and are registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon architectures developed by Oracle and or its affiliates SPARC64 is a trademark of SPARC International Inc used under license by Fujitsu Microelectronics Inc and Fujitsu Limited Other names may be trademarks of the...

Page 3: ...es marques SPARC sont utilisées sous licence et sont des marques déposées de SPARC International Inc aux États Unis et dans d autres pays Les produits portant la marque SPARC reposent sur des architectures développées par Oracle et ou ses sociétés affiliées SPARC64 est une marque de SPARC International Inc utilisée sous licence par Fujitsu Microelectronics Inc et Fujitsu Limited Tout autre nom men...

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Page 5: ... Indicating Power Failure May Be Collected on the T5440 Server 6979608 4 Service Required LED May Turn On Due To False Recognition of Fan Speed CR 6989852 5 Firmware and General Software Issues 7 2 Important Information About the SPARC Enterprise T5440 Server 9 Task Map 9 Notes on DVD Drive and Discs 10 Supported Versions of Solaris and System Firmware 10 System Firmware Update 11 Support for Wind...

Page 6: ...atory Patch Information for the Solaris 10 8 07 OS 17 Mandatory Patch Information for the Solaris 10 5 08 OS 18 Mandatory Patch Information for the Solaris 10 10 08 OS 18 To Download Patches 19 Installing the Solaris 10 8 07 OS and Required Patches 19 Install the Solaris 10 8 07 OS and Required Patches 19 Patches for Option Cards 21 Solaris 10 5 08 Recovery DVD 21 General Functionality Issues and ...

Page 7: ...se T5440 Server Getting Started Guide 50 Location of Rack Rail Installation Instructions CR 6747034 50 SPARC Enterprise T5440 Server Service Manual 50 Erroneous Explanation in Table 1 3 Ethernet Port LEDs CR 6726293 51 Integrated Lights Out Manager 2 0 User s Guide 51 Incorrect ILOM Command Related to IP Address Assignment 51 Integrated Lights Out Manager 2 0 Supplement for SPARC Enterprise T5440 ...

Page 8: ...bout Collecting SP Data 54 New URL for Downloading System Firmware 55 Integrated Lights Out Manager ILOM 3 0 Supplement for SPARC Enterprise T5440 Server 55 Notes on ILOM Information Stored on the SCC 55 A Fixed Issues 57 Hardware and Mechanical Issues 57 Solaris OS Issues 58 Integrated Lights Out Manager ILOM Issues 62 Firmware and General Software Issues 76 ...

Page 9: ...ons or issues that are not addressed in the SPARC Enterprise T5440 server documentation contact a sales representative or a certified service engineer Downloading Documentation Instructions for installing administering and using your servers are provided in the SPARC Enterprise T5440 documentation set The entire documentation set is available for download from the following web site Global Site ht...

Page 10: ...S and so on go to http docs sun com Fujitsu Welcomes Your Comments Fujitsu Welcomes Your Comments If you have any comments or requests regarding this document or if you find any unclear statements in the document please state your points specifically on the form at the following URL For Users in U S A Canada and Mexico http www computers us fujitsu com www support_servers shtml support servers For...

Page 11: ...rmation about what software is preinstalled on your server how to obtain support and how to determine system configuration Chapter 3 provides important information about hardware software and firmware issue and available workarounds Chapter 4 provides updates to existing system documentation Appendix A describes fixed technical issues Description Links Important new information about the T5440 ser...

Page 12: ...ities that have been supported at the release of the previous edition see the following sections RAID Function on page 22 Support for SSD Storage on page 24 RFID Tag RFID tags are attached to the servers shipped after August 2010 in stages Note that the servers with and without the RFID tag may temporarily exist FIGURE 1 1 shows the location of the RFID tag FIGURE 1 1 SPARC Enterprise T5440 Server...

Page 13: ... 137111 01 or later must be applied If the patch is applied after the OBP variable has been changed to use the XVR 300 as the console console output will revert to the default ILOM console during the Solaris boot sequence To use the XVR 300 as a console apply patch 137111 01 or later to the Solaris OS before changing the OBP variable Alternatively install the Solaris OS or reinstall it with ILOM s...

Page 14: ...unted with PSU of a certain version or later when you power on the system the ILOM event log indicating the power failure may be collected and be output in the Solaris OS system log var adm messages For details see The ILOM Event Log Indicating Power Failure May Be Collected on the T5440 Server 6979608 on page 4 Note Fixed in System Firmware 7 2 10 a or later None ILOM firmware s way of referring ...

Page 15: ...irmware falsely recognizes the fan speed as 0 and the Service Required LED may turn on In that case the following event log is output The ILOM event log example The showenvironment command output example fru_part_number 3002249 Sun_Part_Number_DataR Sun_Part_No 3002249 IPMI critical ID 9a 08 17 2010 00 39 17 Fan FB0 FM0 F0 TACH Lower Non recoverable going low reading 0 threshold 2400 RPM IPMI crit...

Page 16: ... F1 TACH OK 6400 4000 2400 SYS FANBD0 FM2 F0 TACH OK 7000 4000 2400 SYS FANBD0 FM2 F1 TACH FAILED 0 4000 2400 sc showfaults Last POST Run Mon Jul 12 00 08 46 2010 Post Status Passed all devices ID FRU Fault 1 SYS FANBD0 FM0 SP detected fault TACH at SYS FANBD0 FM0 F0 has reached low non recoverable threshold 2 SYS FANBD0 FM0 SP detected fault TACH at SYS FANBD0 FM0 F1 has reached low non recoverab...

Page 17: ...le This situation results in incomplete information on either console In addition when the system is halted or a break is sent to the console control is passed to the virtual console which requires keyboard input over the virtual console As a result the graphics console appears to hang Note Fixed in Solaris 10 10 08 and patch ID 137137 09 or later Use the virtual console only From the ok prompt en...

Page 18: ...8 SPARC Enterprise T5440 Server Product Notes December 2010 ...

Page 19: ... included with your system Preinstalled Software on page 13 Obtaining patches Patch Information on page 17 Solaris Recovery DVD Solaris 10 5 08 Recovery DVD on page 21 General Functionality Issues and Limitations General Functionality Issues and Limitations on page 22 Information about support for SSD storage Support for SSD Storage on page 24 Information about system behavior with LDoms enabled C...

Page 20: ...will not have access to the additional software that was preinstalled at the factory See Preinstalled Software on page 13 The following are the supported and minimum versions of firmware and software for this release of the SPARC Enterprise T5440 server For systems equipped with the 1 6 GHz processor a minimum level of 7 2 2 e of System Firmware and the Solaris 10 8 07 OS plus the mandatory patche...

Page 21: ...onents are updated You cannot update firmware components individually Refer to the SPARC Enterprise T5440 Server Installation and Setup Guide for more information about updating the server firmware Support for Windows 7 and Internet Explorer 8 As of System Firmware 7 2 7 the Remote Console feature in ILOM supports Microsoft Windows 7 and Internet Explorer 8 operating system clients Change and Func...

Page 22: ... history Properties escapechars line_count 0 pause_count 0 start_from end Commands cd show start stop start HOST console Are you sure you want to start HOST console y n y Serial console started To stop type XXXXXX console login load source scp xxxxx xxxxxx XXX XXX XXX XXX mnt1 Firmware_Update Huron 7 2 8 Sun_System_Firmware 7_2_8 SPARC_Enterprise_T5120 T5220 pkg NOTE An upgrade takes several minut...

Page 23: ...erformance An identical bootable copy of the root partition including the OS EIS and applications is installed as an ABE in Slice 3 The following table lists the software preinstalled on your server Firmware update is complete ILOM will now be restarted with the new firmware TABLE 2 2 Preinstalled Software Software Location Function Solaris 10 5 09 Root disk Slice 0 and on Slice 3 in the ABE with ...

Page 24: ...cations running on these servers An overview of the Cool Tools and full documentation is available at the following URL http www sun com servers coolthreads overview cooltools jsp Not all of the Cool Tools listed on the Cool Tools web page are preinstalled on your server The following are not included Consolidation Tool CoolTuner Cool Stack Corestat Cooltst Application Porting Assistant Note The S...

Page 25: ...ava Enterprise Server and Solaris OS The Sun Java Enterprise Server is a comprehensive set of software and lifecycle services that make the most of your software investment For an overview and documentation go to http www sun com service javaes index xml The Solaris OS and Sun Java Enterprise Server software are preinstalled Note Due to an issue that arises from the installation of the Java Enterp...

Page 26: ...is liveupgrade partition is an Alternate Boot Environment ABE For more information about Solaris Live Upgrade go to http www sun com software solaris liveupgrade Sun Studio C C and Fortran Compilers and Tools Sun Studio delivers high performance by optimizing C C and Fortran compilers for the Solaris OS on multicore systems For an overview and documentation go to http developers sun com sunstudio ...

Page 27: ...unix Before contacting support ensure that all mandatory patches are installed on your server In addition to installing these patches check the above web site on a regular basis for the availability of new patches To determine if a patch is present see To Download Patches on page 19 Note The mandatory patches might not be included in some versions of the preinstalled or preloaded software on your ...

Page 28: ...s on page 19 for the correct installation procedure Mandatory Patch Information for the Solaris 10 5 08 OS The following patches are mandatory for systems installed with the Solaris 10 5 08 OS 137111 03 or later 137291 01 or later 138048 05 or later 138312 01 119254 58 138866 01 137137 09 138283 05 138888 01 Mandatory Patch Information for the Solaris 10 10 08 OS The following patch is mandatory f...

Page 29: ...ep 2 For example if no version of the 123456 patch or a version with an extension of 15 or earlier is installed you must download and install the new patch 2 Access the above mentioned web site to download the patches 3 Follow the installation instructions provided in a specific patch s README file Installing the Solaris 10 8 07 OS and Required Patches In order to install the Solaris 10 8 07 OS yo...

Page 30: ...25891 01 127111 08 or later 127755 01 127127 11 138312 01 Example 3 Copy the following patches into the netinstall server s Solaris_10 Patches directory 119254 51 or later 124235 02 or later 125369 13 125416 06 125476 02 125891 01 126434 05 127111 08 or later 127755 01 127127 11 patchadd C Solaris_10 Tools Boot net downloads T5440_patches 125369 patchadd C Solaris_10 Tools Boot net downloads T5440...

Page 31: ...EADME files for each card to determine if additional patches are needed Solaris 10 5 08 Recovery DVD A Solaris OS recovery DVD Solaris 10 5 08 OS Recovery DVD for SPARC Enterprise T5440 Server has been shipped with your server The DVD has been provided for recovery purposes in case you reinstall the Solaris OS Note The Solaris 10 5 08 image on this DVD includes a patched mini root Patch ID 138312 ...

Page 32: ...e RAID function is provided as standard in SPARC Enterprise T5440 server However with regard to data protection reliability and serviceability Fujitsu does not support this function Fujitsu recommends use of software RAID functions for internal disks as specified below PRIMECLUSTER GDS Solaris Volume Manager attached to Solaris OS VERITAS Storage Foundation Addition or Degradation of CMP Memory Mo...

Page 33: ...nfiguration Guidelines to determine the slot for mounting a PCI card XAUI card The PCIe Slot Configuration Guidelines are included in Chapter 4 Servicing Customer Replaceable Unit CRU under Servicing PCIe Cards in the SPARC Enterprise T5440 Server Service Manual Depending on the type of the selected card Link Kit Card using an optical cable SCSI card XVR card SAS card and slot the following condit...

Page 34: ... for the system disk up to 4 SSDs can be installed For instructions on installation and removal of SSDs see the Hot Plugging a Hard Drive described in the SPARC Enterprise T5440 Server Service Manual The procedures apply to both the disk based hard drives and SSDs Using a SSD as a Boot Device You cannot use a SSD as a boot device About the Cache Setting of SSDs The SSDs have a setting of internal ...

Page 35: ...he preventive replacement monitoring function of SSD is supported Supported versions of software are as follows Supported versions of software ESF Enhanced Support Facility 3 0 to 3 1 and patch 914604 08 or later Changed Behavior When Operating the Solaris OS With Logical Domains This section describes the changes in behavior in using the Solaris OS that occur once a configuration has been created...

Page 36: ...ssor The processor IDs exported to a guest domain on a platform running multiple guest domains with a virtual machine manager might represent a virtual abstraction Within each guest domain each processor ID visible to the software will be a unique integer value TABLE 2 4 Expected Behavior of Halting or Rebooting the Control primary Domain Command Other Domain Configured Behavior halt No Host power...

Page 37: ... integer values in the domain where the software is running The integer value will fit in the type processorid_t Also refer to the p_online 2 man page Notes on the Use of 200V Power Supply For the servers that have the B type plug confirm that a 15A overcurrent protection device is available outside the server If one is not available prepare an external 15A overcurrent protection that can be achie...

Page 38: ...28 SPARC Enterprise T5440 Server Product Notes December 2010 ...

Page 39: ... Appendix A For the latest version to be supported see Supported Versions of Solaris and System Firmware on page 10 Topic Link Hardware and mechanical issues Hardware and Mechanical Issues on page 30 Solaris OS issues Solaris OS Issues on page 32 ILOM issues Integrated Lights Out Manager ILOM Issues on page 34 Platform specific firmware and software issues Firmware and General Software Issues on p...

Page 40: ...arm 6706976 At write to CD DVD media there may be cases where the writing speed may not reach the maximum speed supported by the CD DVD drive Even if the maximum operation is not reached there are no problems in the processing for writing to the CD DVD media Use the media as is n a XAUI card disables an On board network port For details see On Board Network Port Disabled by an XAUI Card on page 31...

Page 41: ...is occupied by firmware When viewing the amount of memory in the banner be aware that the banner reports the amount less what is used by the firmware n a RAID volume crashes at the power recovery after the power failure Do not use the RAID 6823448 The OK Activity LEDs on SSDs behave differently than the OK Activity LEDs on conventional hard drives HDDs For example when the OS is running LEDs on HD...

Page 42: ... or PSU will display unknown for the overall environment status Wait a few minutes after restarting picl and then execute the prtdiag command again svcadm restart picl Wait a few minutes at this point prtdiag v n a System shutdown may fail Do not attempt a shutdown before boot processing is completed Start shutdown processing after ensuring that boot processing is completed or waiting for an adequ...

Page 43: ...d Inserted in a PCIe Slot CR 6627749 For example Workaround None prtdiag v IO Devices Slot Bus Name Model Status Type Path MB PCIE6 PCIX SUNW emlxs pci10df fc20 LPe11002 S pci 700 pci 0 pci c SUNW emlxs 0 MB PCIE6 PCIX SUNW emlxs pci10df fc20 LPe11002 S pci 700 pci 0 pci c SUNW emlxs 0 1 ...

Page 44: ... None 6624705 When the component is set to disable in Component Management in the ILOM Web interface at the time of execution from the CLI ILOM command line interface a message is output to the window of a user who logged in through an ALOM CMT compatible shell For example Fault critical SP detected fault at time Wed Jul 18 09 37 15 2007 SYS MB GBE1 Disabled by CLI action None 6738510 Specifying t...

Page 45: ...o disabled state disabled sc ActDir critical ActDir authentication status auth ERROR If ActiveDirectory is set to disabled ignore the message 6739633 When the host is off any prepare_to_remove operation for the component selected in the ILOM Web interface System Information tab Components tab may cause the radio button of the component to disappear In the Ready to Remove Status column NotReady cha...

Page 46: ... at the ok prompt ok setenv auto boot on error TRUE 6836395 On the OS console data entry may fail However display from the OS console can be performed normally Perform the ILOM reset operation If not restored shut down the system and power on the system again Example of ILOM reset reset SP Are you sure you want to reset SP y n y Performing hard reset on SP Example of system power off and power on ...

Page 47: ...transfer image please check URI None Use other protocols tftp ftp sftp scp http 6830397 In ILOM3 0 you cannot set service to the HOST diag mode property or the diag_mode property of the ALOM CMT compatible shell If you set it is displayed as unknown None The following settings offer the POST diagnosis in a mode equivalent to the service HOST diag mode normal HOST diag level max HOST verbosity max ...

Page 48: ...emon notice Audit minor admin Open Session object session type value shell success Nov 7 14 13 04 xxxxxx SC Alert ID 434268 daemon notice Audit minor admin Close Session object session type value shell success None Perform the ILOM reset operation If not recovered shut down the system and then remove and insert the power cord ILOM reset operation example Log in to ILOM and execute the following co...

Page 49: ...2009 23 54 28 Power Unit SYS VPS Upper Critical going low reading 0 threshold 1215 40 Watts None The value of power consumption shown by SYS VPS is given as an indication For the right value of power consumption see SP powermgmt actual_power Therefore the collected event log can be safely ignored 6952927 In the environment where applied System Firmware 7 2 8 or later when you restore the ILOM sett...

Page 50: ... Mar 31 04 06 49 2010 Chassis Log major Mar 31 04 06 49 ERROR CMPx Received Fatal Error The error detecting point may be ZAMx in some cases None After the power supply recovered use the ILOM CLI interface and execute the show faulty command When there is no hardware error output this message can be safely ignored 6659980 When you restarted Solaris OS OpenBoot PROM may output the error message ERRO...

Page 51: ...C Enterprise T5440 Domain Status S0 Powered off Domain Status Powered on Powered off OpenBoot initializing Unknown etc sc sc showlogs p p Log entries since Sep 29 12 45 39 Sep 29 12 45 39 Chassis major Host has been powered on Sep 29 12 49 28 Chassis major Host is running Sep 29 12 49 43 Chassis critical Host has been powered off Sep 29 12 50 47 Chassis major Host has been powered on Sep 29 12 54 ...

Page 52: ...roperty dhcp_server_ip none ipaddress none ipdiscovery none ipgateway none ipnetmask none macaddress none pendingipaddress 192 9 200 33 pendingipdiscovery static pendingipgateway none pendingipnetmask 255 255 255 0 state disabled Chassis major Host has been powered on 0 0 0 0 0 0 SPARC Enterprise TM T5440 POST 4 30 6 2009 12 01 13 08 export delivery delivery 4 30 4 30 6 post4 30 6 micro Niagara hu...

Page 53: ... 0 0 Master CPU Tests Basic Done 0 0 0 Init MMU Fault critical SP detected fault at time Mon Jan 18 08 45 10 2010 SYS PADCRD prom is unreadable or corrupted 0 0 0 NCU Setup and PIU link train Done 0 0 0 L2 Tests Done 0 0 0 Extended CPU Tests Done 0 0 0 Scrub Memory Done 0 0 0 SPU CWQ Tests Done 0 0 0 MAU Tests Done 0 0 0 Network Interface Unit Tests Done 0 0 0 Functional CPU Tests Done 0 0 0 Exten...

Page 54: ...mware version to earlier than 7 2 8 the log output may be limited to part of the past ILOM event log Event log example There supposed to be logs older than ID 4461 which are not displayed Workaround None The newly generated ILOM event log is normally collected show SP logs event list SP logs event list Targets Properties Commands cd show ID Date Time Class Type Severity 4463 Mon Apr 5 06 51 54 201...

Page 55: ...now or risk your files being damaged svc startd The system is coming down Please wait svc startd 101 system services are now being stopped Apr 13 16 10 23 xxxxxxx syslogd going down on signal 15 svc startd The system is down syncing file systems done rebooting Resetting ERROR Unable to disown USB port 3 Txxxx No Keyboard Copyright 2010 Sun Microsystems Inc All rights reserved OpenBoot 4 30 7 7968 ...

Page 56: ...e current condition of the components Use the Condition column to assess FRU condition 6660556 When BUI is used to enable disable a component the SYS and SYS MB fault states appear to be one screen refresh behind the actual state Check for the availability of a patch for this defect 6660074 Asymmetric cryptographic performance can be improved via driver tunable Performance can be improved by incre...

Page 57: ...the system unless complete CMP memory module pairs are installed Check for the availability of a patch for this defect 6772876 In certain circumstances if a disabled CMP module is replaced before the fault is cleared the replaced CMP module might not be recognized by the system For example after replacing CMP1 the ALOM compatibility shell showcomponent command might not show the following devices ...

Page 58: ...48 SPARC Enterprise T5440 Server Product Notes December 2010 ...

Page 59: ...ed Guide on page 50 SPARC Enterprise T5440 Server Service Manual on page 50 Integrated Lights Out Manager 2 0 User s Guide on page 51 Integrated Lights Out Manager 2 0 Supplement for SPARC Enterprise T5440 Server on page 52 Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide on page 52 Integrated Lights Out Manager ILOM 3 0 Web Interface Procedures Guide on page 54 Integrated Lights Out Ma...

Page 60: ...747034 The sentence under Step 2 Place the server in its intended location for verification is incorrect The corrected sentence is as follows For rackmounting instructions refer to the instructions included in one or more of the following locations Rack installation kit SPARC Enterprise T5440 Server Installation and Setup Guide SPARC Enterprise T5440 Server Service Manual Some information in the S...

Page 61: ...Lights Out Manager 2 0 User s Guide Some information in the Integrated Lights Out Manager 2 0 User s Guide is incorrect The following sections provide the corrections Incorrect ILOM Command Related to IP Address Assignment The ILOM commands indicated on page 23 and page 28 include an erroneous information setpendingipdiscovery should be set pendingipdiscovery LED Color Explanation Right LED Green ...

Page 62: ...ction of ILOM CR 6806789 On the SPARC Enterprise T5440 server ILOM supports a maximum of 5 active sessions including serial Secure Shell SSH and web interface sessions Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide Some information in the Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide is incorrect The following sections provide the corrections Erroneous Default Value for ...

Page 63: ...ull option the host in execution will not be reset While the host is executing you can specify the full option Variable Option Description URI Any valid target directory location Specifies the URI of the target directory The URI format is as follows protocol username password host directory Where protocol can be one of these transfer methods SFTP TFTP or FTP For example to store the snapshot infor...

Page 64: ...ide Erroneous Description about Collecting SP Data The following description in the section Collect SP Data to Diagnose System Problems on page 79 includes incorrect information 3 Select the desired Data Set Normal Full or Custom Normal Specifies that ILOM operating system and hardware information is collected Full Specifies that all data is to be collected Selecting Full might reset the system Cu...

Page 65: ...en changed as follows New URL https updatesite jp fujitsu com unix en download firmware Integrated Lights Out Manager ILOM 3 0 Supplement for SPARC Enterprise T5440 Server Notes on ILOM Information Stored on the SCC When transferring the SCC to the replacement server keep the following note in mind If the ILOM versions are different between the failed server and the replacement server the settings...

Page 66: ...56 SPARC Enterprise T5440 Server Product Notes December 2010 ...

Page 67: ...e 76 Hardware and Mechanical Issues TABLE A 1 lists the hardware and mechanical issues that have been fixed TABLE A 1 Fixed Hardware and Mechanical Issues CR ID Description Workaround 6724921 In rare conditions under an extreme workload with a frame buffer card installed in an External I O Expansion Unit slot the system may reset and at least one Fatal Error message will be seen on the SP console ...

Page 68: ...on the picld 1M daemon may enter the state in which environmental status information is no longer supplied to prtdiag If it does additional environmental data will no longer be displayed Note Fixed in Solaris patch ID 138082 01 or later and 139502 02 or later See If prtdiag Is Canceled Subsequent prtdiag Executions May Fail to Display Status Information CR 6552999 6731560 on page 59 6702351 If cfg...

Page 69: ...picl is restarted Method 1 restarting picl svcadm restart picl Wait for several minutes prtdiag v Method 2 stopping and restarting svcadm disable svc system picl default rm rf var run picld_door svcadm enable svc system picl default 6734788 6784914 During the system operation a panic may occur with the PCIEX 8000 6D message output This occurs more frequently with a high load access to the CD DVD U...

Page 70: ...urn an error Workaround You can collect the ILOM data Tx000 in another way 1 Specify the option as follows 2 Confirm the version of ILOM Depending on the version of ILOM the data collection method varies How to check the version ILOM mode ALOM mode 3 Collect the ILOM data Tx000 In ILOM 3 0 or later opt SUNWexplo bin explorer w Tx000 version SP firmware 3 0 3 20 c ILOM3 0 SP firmware build number 4...

Page 71: ... engineers along with the Sun Explorer output a Collect the following data on ILOM show SP users show SP users admin show HOST b Create an ALOM compatible user and collect the following data on ALOM consolehistory v showcomponent showdate showenvironment showfaults v showfru showhost showkeyswitch showlogs v g 0 p p shownetwork showplatform v showsc showsc version v showusers c Reset ILOM reset SP...

Page 72: ...in fact Enabled Note Fixed in System Firmware 7 2 2 e or later Click the Refresh button in the ILOM Web interface to redisplay the information on the page 6733109 The help information for the delete command does not include an entry about the force option Specifying the force or f option will forcibly delete an object from a namespace Note Fixed in System Firmware 7 2 2 e or later None 6720583 Eve...

Page 73: ...n System Firmware 7 2 2 e or later None 6729474 The ILOM browser interface powercycle command does not always appear to allow enough time for a graceful system power off Note Fixed in System Firmware 7 1 8 a or later Check for the availability of a patch for this defect 6692478 Failures may occur in ILOM functions such as user account management if a prohibited character like or is used for the fi...

Page 74: ...strator and Operator Therefore the following text about the ALOM CMT userperm command in the manual is inappropriate If one of c u a and r is set Administrator authority will be in effect If nothing is specified Operator authority will be in effect Integrated Lights Out Manager 2 0 Supplement userperm username c u a r Note Fixed in System Firmware 7 2 2 e or later None 6579390 After disabling a DI...

Page 75: ...ect for some memory configurations In particular the interleave factor bank size and component modules columns might contain in correct information The number of segments also might be incorrect Unfortunately there is no way to determine if the information is or is not correct Note Fixed in System Firmware 7 2 7 b or later Use the showfru and showcomponent commands to obtain FB DIMM information su...

Page 76: ...s Initialized ILOM May Fails to Start With an Error Message Displayed CR 6856163 on page 70 6857271 During SCC module replacement part of the data kept on the motherboard is inadvertently overwritten with new SCC module data This results in a connection failure to the ILOM network For details see After the SCC Module Replacement a Connection to the ILOM Network May Fail CR 6857271 on page 71 Note ...

Page 77: ...r After the system stop disconnect the power cord and then reconnect the power cord 6942238 When you mount a link card connected to PCI box and start the system the slot number is falsely displayed in the LEDs and FRU Status of the prtdiag v command output For details see Slot Number of Link Card Connected to PCI Box Is Falsely Displayed CR 6942238 on page 73 Note Fixed in System Firmware 7 2 10 o...

Page 78: ...slot number is falsely displayed In addition the false recognition and the false display may occur also in the FRU Status of the prtdiag v command output For details see Fujitsu 4Gbps Fibre Channel Card Is Falsely Recognized as F20 Card CR 6947945 on page 75 Note Fixed in System Firmware 7 2 10 or later None The newly generated ILOM event log is normally collected For details see Fujitsu 4Gbps Fib...

Page 79: ...assis major Jun 4 06 11 24 ERROR MB CMP0 MCU3 unused because MB CMP0 MCU2 is not configured Jun 04 06 11 24 Chassis major Jun 4 06 11 24 ERROR MB CMP0 L2_BANK4 MB CMP0 L2_BANK5 unused because MB CMP0 MCU2 is not configured Jun 04 06 11 24 Chassis major Jun 4 06 11 24 ERROR MB CMP0 L2_BANK6 MB CMP0 L2_BANK7 unused because MB CMP0 MCU3 is not configured Jun 04 06 11 24 Chassis major Jun 4 06 11 24 E...

Page 80: ...ocessor initialization has the following meaning For ILOM set SP reset_to_defaults all or factory reset SP For ALOM CMT compatible shell sc setdefaults sc resetsc Example of failure Workaround Initialize the service processor with the LAN cable connected to the ILOM network port As long as the network port is linked up the service processor can be initialized even without ILOM network settings SUN...

Page 81: ...nnection failure to the ILOM network 1 SCC module data including ILOM user data network setting data and diagnostics data For details see the ILOM Supplement for each server 2 The data is initialized at this point in time so the data has no set values Also the following type of log is output to the ILOM serial console window at the occurrence of the failure sccd fails to start at ILOM startup Exam...

Page 82: ...jitsu the message F20CARD prom is unreadable or corrupted may appear in the ILOM event log and the Service Required LED may turn on Solaris OS completes the startup normally and the fibre channel card is normally recognized on Solaris OS The show faulty command output example The ILOM event log output example When this event occurred power off the system and then reset the ILOM After the reset com...

Page 83: ...ot number is falsely displayed in the LEDs and FRU Status of the prtdiag v command output Shown below is an event example in time of failure Configuration PCIE 0 void PCIE 1 void PCIE 2 void PCIE 3 void PCIE 4 void PCIE 5 Link Card The ILOM CLI interface output example LEDs and FRU Status in the prtdiag v command output SYS MB RISER0 PCIE3 LINK Properties type Link Card fru_description Copper Link...

Page 84: ... 1 FJSV e4ta 6 PCIE5 PCIE FJSV e4ta fjgi Broadcom BCM5704C pci 500 pci 0 pci c pci 0 pci 1 pci 0 pci 0 pci 0 1 FJSV e4ta 6 1 PCIE5 PCIE FJSV e2ta fjgi Broadcom BCM5715C pci 500 pci 0 pci c pci 0 pci 1 pci 0 pci 9 pci 0 FJSV e2ta 4 PCIE5 PCIE FJSV e2ta fjgi Broadcom BCM5715C pci 500 pci 0 pci c pci 0 pci 1 pci 0 pci 9 pci 0 FJSV e2ta 4 1 PCIE5 PCIE FJSV e4tb fjgi Broadcom BCM5715C pci 500 pci 0 pci...

Page 85: ...0 Fibre Channel card PCIE 1 void PCIE 2 void PCIE 3 void PCIE 4 void PCIE 5 void The ILOM CLI interface output example PCIE5 PCIE FJSV e4ta fjgi Broadcom BCM5704C pci 500 pci 0 pci c pci 0 pci 9 pci 0 pci 1 pci 0 FJSV e4ta 4 1 PCIE5 PCIE FJSV e4ta fjgi Broadcom BCM5704C pci 500 pci 0 pci c pci 0 pci 9 pci 0 pci 1 pci 0 1 FJSV e4ta 6 PCIE5 PCIE FJSV e4ta fjgi Broadcom BCM5704C pci 500 pci 0 pci c p...

Page 86: ...ocation Name Status SYS MB RISER1 PCIE1 F20CARD enabled prtdiag IO Devices Slot Bus Name Model Status Type Path MB FIBRE fibre channel pci 500 pci 0 pci 9 fibre channel TABLE A 4 Fixed Firmware and General Software Issues CR ID Description Workaround 6731027 Under certain conditions the system might not power off when the Solaris OS is halted The system might appear unresponsive in this case with ...

Page 87: ...th this error message Excessive packets dropped Note Fixed in Solaris patch ID 138179 01 or later 6603354 SunVTS xnetlbtest can fail during XAUI loopback testing Failures occur with the following error message Excessive packets dropped Note Fixed in Solaris patch ID 138048 02 or later Do not run SunVTS xnetlbtest on XAUI interfaces 6678770 Under rare conditions errors are possible when using the U...

Page 88: ...mit_scale 5 Reboot the system If the panic recurs after applying this workaround contact your service representative 6640564 Guests in a logical domains LDoms environment can exhibit poor virtual disk I O performance if the I O domain is using a disk image or an SVM volume instead of a physical disk This performance loss is particularly visible if multiple applications are performing I O to the sa...

Page 89: ...lable Use the iostat 1 command to determine the number of system wide disk I O operations per second IOPS For example iostat x 1 30 This produces a line of output per device every second for 30 seconds 30 total samples The sum of reads per second r s and writes per second w s for each interval provides a system wide IOPS metric For example extended device statistics device r s w s kr s kw s wait a...

Page 90: ...n be avoided by following these guidelines Case 1 Do not remove an I O branch from the primary domain and then immediately add it back to the primary domain Case 2 Be certain to add the I O branches to the guest domains in numerical order Example 1 The primary domain is using pci 400 onboard disks USB DVD and slots PCIe0 and PCIe1 and you want to assign pci 500 pci 600 and pci 700 to three guests ...

Page 91: ...iled on a T5440 with 64 8 Gbyte FB DIMMS Recovery 1 If POST takes a FB DIMM offline you must replace it immediately If replacing the failed FB DIMM is not immediately possible or desired you must disable the corresponding FB DIMMs on the other CMP memory modules corresponding memory branches to guarantee a contiguous memory configuration Type one of the following set SYS component component_state ...

Page 92: ...82 SPARC Enterprise T5440 Server Product Notes December 2010 ...

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