GE AKTApure, User Manual, Page: 380 / 522

Possible cause and action Problem
• Unsupported deep well plate model
Check that the deep well plates are supported. See Deep well
plates, on page 101.
Deep well plate does not fit
in the Cassette
• The Cassette is turned in the wrong direction
See Prepare and insert the Cassette tray, on page 195 for informa-
tion of how to place the Cassettes.
• Objects or dirt under the Cassette
Remove the object or dirt.
The Cassette does not fit
the Cassette tray
• The Tray guides in the fractionation chamber are missing
Replace the Tray guides. See Section 7.6.4 Clean Fraction collector
F9-C, on page 288.
• The Cassette tray is facing the wrong direction
Make sure that the front of the tray (marked with the GE-logotype)
is facing outwards. See Prepare and insert the Cassette tray, on
page 195.
• Dirt under the Cassette tray
Remove the dirt.
Cassette tray in wrong posi-
tion
• The Cassette tray is facing the wrong direction
Check that the GE-logotype is facing outwards when the tray is
inserted into the fraction collector.
• Some of the tubes or plates are incorrectly placed in the Cas-
settes
Check that all tubes and plates are correctly inserted in the Cas-
settes. See Prepare and insert the Cassette tray, on page 195 .
• Some of the tubes or plates have the wrong dimensions
Check that the deep well plates and the tubes used are of the
right type. See Fraction collector tubes and bottles, on page 100
and Deep well plates, on page101 for information about supported
tubes and plates.
The loaded Cassette tray
cannot be inserted into the
fractionation collector
380 ÄKTA pure User Manual 29119969 AB
8 Troubleshooting
8.5 Troubleshooting: Fraction collector