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3.5Error and Remedy
DX100 Service Manual
3.5.2 Troubleshooting Communication Abnormality
This section explains the procedure for troubleshooting problems on communication abnormality.
3.5.3 Troubleshooting Print Quality Problems
This section explains the procedure for troubleshooting problems on the print quality problems.
Table 3-7. Troubleshooting Communication Abnormality
Symptom
Cause
Remedy
Symptom
The printer and the PC do not communicate.
The printer and the PC do not communicate.
---
Replace the USB cable with a new one.
All LEDs are lights
Firmware is failed.
---
Update the firmware on Service Program.
Table 3-8. Troubleshooting Print Quality Problems
Symptom
Cause
Remedy
Dot missing
Ink stuck inside/on the surface of the nozzles.
Perform Head Cleaning.
The pump is not operating normally.
Check the connection of the pump tube of Capping Unit.
Check if there is any broken or pressed part on the pump tube of Capping Unit.
Check the connection of the Capping Motor.
Replace the Capping Unit with a new one.
The wiper is not operating normally.
Check the Wiper for any damage.
Check the connection of the Capping Motor.
Replace the Capping Unit with a new one.
There is something wrong in the ink path.
1. Perform the Ink Draining and initial ink charge.
2. If not improved, replace the Ink Tube and the Ink cartridge holder with new ones.
The Head FFC is not connected properly.
Check the connection of the Head FFC, and if there is abnormality (slant connection or the like), correct it.
The case those remedies above do not improve the symptom.
Replace the following parts with new ones:
• Print Head
• Main Board
Summary of Contents for Frontier-S DX100
Page 13: ...13 DX100 Service Manual 7 3 Board Layout Diagram 299 7 4 Board Voltage List 303...
Page 14: ...C H A P T E R 1 PRODUCTDESCRIPTION...
Page 29: ...C H A P T E R 2 OPERATINGPRINCIPLES...
Page 46: ...C H A P T E R 3 TROUBLESHOOTING...
Page 76: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY...
Page 208: ...C H A P T E R 5 ADJUSTMENT...
Page 279: ...C H A P T E R 6 MAINTENANCE...
Page 296: ...C H A P T E R 7 APPENDIX...
Page 298: ...298 7 2Connector Summary DX100 Service Manual 7 2 Connector Summary PW sensor...
Page 302: ...302 7 3Board Layout Diagram DX100 Service Manual Power Supply Board...