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74
3.5Error and Remedy
DX100 Service Manual
Ink smear (printed area)
Paper is rubbed by the Print Head.
Perform the PG Adjustment to adjust the height of Head.
This smear occurs because ink dries slowly.
Replace the Heater Unit with a new one.
The printed area of paper is contaminated by ink smear in the paper feed
path.
Clean the following parts if any dirt is found:
• Upper Paper Guide Unit
Ink smear (backside)
The backside of paper is contaminated by ink smear in the paper feed
path.
Clean the following parts if any dirt is found:
• Upper Platen Unit
Printing is made on the Upper Platen Unit, so it is contaminated.
Check if anything is printed on the Upper Platen Unit when the paper setting and the size of paper actually to be
printed are different.
Symptom
Cause
Remedy
Horizontal banding
There is something wrong with paper feeding.
1. Check the PF Scale for scratch and contamination.
2. Replace the SMAP Roller with a new one if any contamination or scratch is found.
1. Replace the Paper Feed Encoder Sensor if any abnormality is found.
1. Perform the Motor Measurement (PF Motor).
2. Perform the PF Adjustment.
3. Replace the PF Motor with a new one.
The Print Head has not been adjusted properly.
Perform the Head Inclination Adjustment.
If the banding occurs soon after replacing the Head Data Controller
Board, the parameter settings of the NVRAM may be incorrect.
Write parameters stored in the NVRAM on the previous board into the NVRAM on the new board.
The Print Head has a defect.
Replace the Print Head with a new one.
The Main Board has a defect.
Replace the Main Board with a new one.
Vertical banding
Adjustments have not been carried out properly.
Perform the Bi-d adjustment.
1. Perform the Motor Measurement (CR Motor).
2. Replace the CR Motor with a new one.
The CR Unit movement is unstable.
Check the installation status of the CR Motor, the CR Timing Belt, and the Driven Pulley.
Table 3-8. Troubleshooting Print Quality Problems
Symptom
Cause
Remedy
Summary of Contents for Frontier-S DX100
Page 13: ...13 DX100 Service Manual 7 3 Board Layout Diagram 299 7 4 Board Voltage List 303...
Page 14: ...C H A P T E R 1 PRODUCTDESCRIPTION...
Page 29: ...C H A P T E R 2 OPERATINGPRINCIPLES...
Page 46: ...C H A P T E R 3 TROUBLESHOOTING...
Page 76: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY...
Page 208: ...C H A P T E R 5 ADJUSTMENT...
Page 279: ...C H A P T E R 6 MAINTENANCE...
Page 296: ...C H A P T E R 7 APPENDIX...
Page 298: ...298 7 2Connector Summary DX100 Service Manual 7 2 Connector Summary PW sensor...
Page 302: ...302 7 3Board Layout Diagram DX100 Service Manual Power Supply Board...