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Troubleshooting
363
Message appears on your
computer screen:
•
Device can’t be set to the
H/W mode you want.
•
Port is being used by
another program.
•
Port is Disabled.
•
Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
•
Invalid handle.
•
Scanning has failed.
There may be a copying or printing job in progress. When the current job is complete,
try the job again.
The selected port is currently being used. Restart your computer and try again.
The cable may be improperly connected or the power may be off.
The scan driver is not installed or an operating environment is not set up properly.
Ensure that the port is properly connected and the power is turned on. Then restart
your computer.
Check that the USB cable, Ethernet cable or wireless printer adapter is connected
properly.
The printer does not properly
transfer scan data to a specified
destination via the Scan to Email
or Network Scan feature.
Check if the following settings have been set correctly on the CentreWare Internet
Services.
Network Scan
Check the following settings under
Address Book
→
Computer/Server Address
Book
→
Edit Network Scan Address:
•
Server Address
•
Login Name
•
Login Password
•
Share Name
(Displays only when
Server Type
is set to
SMB
)
•
Server Path
Scan to Email
Check the following setting under
Address Book
→
Email Address Book:
•
Address
Cannot scan using WIA on a
Microsoft
®
Windows Server
®
2003 computer.
Enable WIA on the computer.
To enable WIA:
1
Click
Start
, point to
Administrative Tools
, and then click
Services
.
2
Right-click
Windows Image Acquisition (WIA)
, and then click
Start
.
Cannot scan using TWAIN or
WIA on a Windows Server 2008
or Windows Server 2008 R2
computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1
Click
Start
, point to
Administrative Tools
, and then click
Server Manager
.
2
Under
Features Summary
, click
Add Features
.
3
Select the
Desktop Experience
check box, click
Next
, and then click
Install
.
4
Restart the computer.
Summary of Contents for DocuPrint M355 df
Page 1: ...DocuPrint M355 df User Guide ...
Page 4: ...4 Preface ...
Page 12: ...12 Contents ...
Page 60: ...60 Basic Operation 3 Click Wireless Network Kit b g n ...
Page 66: ...66 Basic Operation ...
Page 162: ...162 Printing Basics ...
Page 389: ...Maintenance 389 5 Close the front cover ...
Page 416: ...416 Contacting Fuji Xerox ...
Page 426: ...426 Index ...
Page 427: ......