Festo SBO***-Q Series, Manual

Page: 181 / 256

5. Diagnostics and error handling
5-7
Festo P.BE-SBO-Q-EN en 1602e
Problem Remedy Cause
Optical errors in the evaluation
image – Lens or protective glass dirty Carefully clean lens or
protective glass
CheckKon cannot establish a
connection to the Compact
Vision System – Incorrect cable For a direct connection to the
PC, you will probably require
a connecting piece and a
so-called crossover cable in
addition to the original cable.
This is not necessary for a
connection via a hub or a
switch (
è
chapter 3.2.2.).
– Your network is preventing
data exchange.
Make sure that your router
passes on the multicast
address 239.255.2.3. If in
doubt, consult your system
administrator.
– Firewall of the PC or network
does not permit a
connection.
Enable program or ports in
firewall.
– PC network card is
deactivated (e.g. in notebook
without power supply).
Adapt Windows settings
(
è
Power options).
– Device not in stop status. Cancel trigger signal at the
device.
– Device already connected to
a different program/user.
Disconnect other connection.
– Cause not identifiable Reset device (switch power
off and on).
Windows error message – Insufficient free virtual
memory
Ensure system requirements
are met (
è
CheckKon Help)