Contacting Customer Support
161
C
C
C
C
C
C
C
C
C
C
C
C
Appendix C
Contacting Customer Support
If your printer is not operating properly and you cannot solve the
problem you are experiencing with the troubleshooting
information in this guide, contact EPSON customer support
services for assistance.
We will be able to help you much more quickly if you are able to
give the exact information indicated below:
Serial number of your printer
(The serial number label is on the back of the printer.)
Printer model
Brand and model of your computer
Printer software version
(Click
Version Info
on the printer driver’s Basic Settings
menu.)
Operating system (Windows 95/98, NT 4.0, Mac OS 8.1, etc.)
you are using
Version of applications you normally use with your printer
Summary of Contents for EPL-6100
Page 2: ...ii ...
Page 4: ...iv ...
Page 34: ...24 Paper Handling ...
Page 86: ...76 Setting Up Your Printer on a Network ...
Page 116: ...14 Installing and Removing Options 6 Set the side cover back into place ...
Page 174: ...72 Using the Remote Control Panel Utility ...
Page 186: ...84 Replacing Consumable Products 9 Reinstall the developer cartridge ...
Page 188: ...86 Replacing Consumable Products ...
Page 218: ...116 Troubleshooting 1 Remove the paper tray from the 500 Sheet Lower Paper Cassette Unit A4 ...