Canon imageRUNNER ADVANCE C3500 III Series, Service Manual, Page: 502 / 1252

30-0137 The value of data for correcting high voltage output value was not within the range.
A. Operation / B. Cause /
C. Remedy
Movement/symptom:
Operation was performed with output control using the default table without correction of the high
voltage output value.
31-0006 HDD failure when equipped with the mirroring function
A. Operation / B. Cause /
C. Remedy
HDD failure when equipped with the mirroring function
31-0008 HDD failure prediction alarm
A. Operation / B. Cause /
C. Remedy
Movement: HDD failure is expected to occur in a short time due to occurrence of physical error in
HDD. It does not occur in the HDD of mirroring configuration.
Cause: Error in the S.M.A.R.T. value of HDD
Measures:
1. Back up the data stored in HDD.
2. Replace the HDD.
3. Restore the data.
S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology): Self-diagnosis function built in
the HDD. The occurrence rate of reading error, reading and writing speed, the total number of
Motor start-up and stop times, the total length of power-on time, etc. are monitored.
31-0009 FLASH failure prediction alarm
A. Operation / B. Cause /
C. Remedy
Cause: Error in the S.M.A.R.T. value of FLASH memory It indicates a physical error of the FLASH
memory, which is expected to soon lead to a failure.
*: S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) = It is a self-diagnosis function
built in the FLASH memory, and monitors the occurrence rate of reading errors, reading/writing
speed, total number of times of motor start-up/stop, total length of power-on time, etc.
Continuously using the machine without taking any measures may lead to E614.
Measures: Back up the data stored in the FLASH memory, and restore the data after replacing the
FLASH memory.
31-0010 The configuration of an option controlled by the Main Controller has been changed
A. Operation / B. Cause /
C. Remedy
A change in configuration of an option such as a change in the configuration of the Fax Board, a
change in the configuration of the Voice Board, or a change in the configuration of the option HDD,
which requires turning OFF and then ON the power, was detected.
Detection condition/timing:At the time of startup only
Remedy:Turn OFF and then ON the main power.
31-0020 The configuration of an option controlled by the RCON has been changed
A. Operation / B. Cause /
C. Remedy
Due to a change in the configuration related to the scanner, a change in the hardware configuration
which requires turning OFF and then ON the power was detected.
Detection condition/timing:At the time of startup only
Remedy:Turn OFF and then ON the main power.
31-0030 The configuration of an option controlled by the DCON has been changed
A. Operation / B. Cause /
C. Remedy
Due to a change in the configuration related to the printer, a change in the hardware configuration
which requires turning OFF and then ON the power was detected.
Detection condition/timing:At the time of startup only
Remedy:Turn OFF and then ON the main power.
31-0040 Communication with RTC was not available.
A. Operation / B. Cause /
C. Remedy
Cause: Communication with RTC could not be established.
Detection condition/timing:
- When a communication error occurred with RTC
Movement/symptom:
- FCOT may become longer.
Measures:
1. Check the connector/cable connected to the J109 Main Switch.
2. Check the Main Switch.
3. Replace the DC Controller PCB.
7. Error/Jam/Alarm
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