Canon imageRUNNER ADVANCE C3500 III Series, Service Manual, Page: 100 / 1252

Status name Low remaining toner in container Toner Container Empty
Message - (Yellow, Cyan, Magenta, Black)
toner is low. (Replacement not
yet needed.) *2
Replace the toner cartridge (yellow,
cyan, magenta, black).
Host machine operation after
the message is displayed
Replacement not yet needed. Host machine is stopped.
Detection timing Depends on the service mode
setting *1
Depends on the service mode
setting *3
When the output signal from the To-
ner Density Sensor does not fall be-
low the designated value even after
performing a toner supply operation
Detected to (location) Toner supply count Toner Density Sensor
Alarm log storage location ALARM-2 - ALARM-2
*1 : The detection timing can be changed in the following service modes (setting of the Toner advance notice alarm notification
timing). The alarm can also be set to be disabled.
• COPIER > OPTION > PM-DLV-D > TONER-Y
• COPIER > OPTION > PM-DLV-D > TONER-M
• COPIER > OPTION > PM-DLV-D > TONER-C
• COPIER > OPTION > PM-DLV-D > TONER-K
*2 : Whether to display this message can be changed in the following service mode (setting of the ON/OFF of toner preparation
message).
• COPIER > OPTION > PM-PRE-M > TONER-Y
• COPIER > OPTION > PM-PRE-M > TONER-M
• COPIER > OPTION > PM-PRE-M > TONER-C
• COPIER > OPTION > PM-PRE-M > TONER-K
*3 : The detection timing can be changed in the following service modes (setting of the days left before the Toner Preparation
Warning).
• COPIER > OPTION >PM-MSG-D > TONER-Y
• COPIER > OPTION >PM-MSG-D > TONER-M
• COPIER > OPTION >PM-MSG-D > TONER-C
• COPIER > OPTION >PM-MSG-D > TONER-K
*4 : After an advance notice alarm is sent, the next advance notice alarm will not be sent until the replacement completion alarm
is sent.
*5 : The message is generated by UGW and displayed on the UGW portal screen. This is not displayed on this machine.
Alarm codes
• Toner (each color) advance notice alarm
10-0017: (Y)
10-0018: (M)
10-0019: (C)
10-0020: (Bk)
• Toner Bottle empty alarm (each color)
10-0401: (Y)
10-0402: (M)
10-0403: (C)
10-0404: (K)
• Toner low (each color) alarm (UGW-generated alarm)
10-0001: (Bk)
10-0002: (C)
10-0003: (M)
10-0004: (Y)
■ Detection of Toner Container Premature Replacement / Toner Replacement
Completion
Purpose
To detect the completion of replacement of Toner Container. Also, to prevent the replacement of a Toner Container that can still
be used.
2. Technology
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