
E602-1801-00
HDD error
Detection Description
An error was detected in the image data storage area in Advanced Box. (Initialization failed at
startup or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
Remedy
[Related parts]
- Harness between the Main Controller PCB (UN05) and the HDD
- HDD
- Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "18", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "18", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] Only the data in the corresponding partitions is deleted.
5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software
using SST or a USB flash drive.
6. Check/replace the related parts.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
E602-1811-00
HDD error
Detection Description
An error was detected in the image data storage area in Advanced Box. (File could not be written
in the HDD after startup or I/O error after startup)
Remedy
[Related parts]
- Harness between the Main Controller PCB (UN05) and the HDD
- HDD
- Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, skip Remedies 2 and 3.
Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to
4.
1. Check the related harness/cable and connector.
2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "18", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
3. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "18", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] Only the data in the corresponding partitions is deleted.
5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software
using SST or a USB flash drive.
6. Check/replace the related parts.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
7. Error/Jam/Alarm
430
Summary of Contents for imageRUNNER ADVANCE C3500 III Series
Page 1: ...Revision 2 1 imageRUNNER ADVANCE C3500 III Series Servie Manual ...
Page 23: ...Safety Precautions Laser 2 Power Supply Lithium Battery 3 Toner Safety 4 Notes on works 4 ...
Page 28: ...Product Overview 1 Product Lineup 7 Specifications 11 Parts Name 34 ...
Page 153: ...Periodical Service 3 Consumable Parts List 132 Cleaning Parts 136 ...
Page 158: ...Cleaning Parts 15 9 14 13 8 4 16 17 5 3 6 7 1 2 12 10 11 15 16 3 Periodical Service 136 ...
Page 211: ...2 Remove the HDD Unit 1 3 Hooks 2 1 Screw 3 1x 2 2 3 4 Parts Replacement and Cleaning 189 ...
Page 249: ...2 3 1x 4 Parts Replacement and Cleaning 227 ...
Page 306: ...Troubleshooting 6 Initial Check 285 Test Print 286 Troubleshooting Items 291 Debug Log 304 ...
Page 345: ...Error Jam Alarm 7 Outline 324 Error Code 328 Error Code FAX 466 Alarm Code 469 Jam Code 517 ...
Page 1029: ...1 2 2x 3 4 NOTE The removed CR BOX Upper Unit will be used in step 14 9 Installation 1007 ...
Page 1050: ...Installation Procedure Installing the Equipment 1 2 3 9 Installation 1028 ...
Page 1052: ...8 Turn ON the main power switch 9 Installation 1030 ...
Page 1063: ...2 2x 1x 3 1x 1x 1x 4 1x 1x NOTE The removed screw will be used in step 5 9 Installation 1041 ...
Page 1088: ...4 6x 5 4x 6 7 NOTE Do not close the Wire Saddle 1x 8 9 Installation 1066 ...
Page 1091: ...14 15 16 17 2x 18 9 Installation 1069 ...
Page 1104: ...2 2x 3 Connect the power plug to the outlet 4 Turn ON the power switch 9 Installation 1082 ...
Page 1112: ...When Installing the USB Keyboard 1 9 Installation 1090 ...
Page 1114: ...Installation Procedure Removing the Covers 1 2x 2 1x 3 2x 9 Installation 1092 ...
Page 1115: ... Installing the Removable HDD Kit 1 2 3x 4x 9 Installation 1093 ...
Page 1119: ...11 12 1x 13 NOTE Use the screw removed in step 3 1x 9 Installation 1097 ...
Page 1120: ...14 3x 4x Installing the Covers 1 2 2x 3 1x 9 Installation 1098 ...
Page 1123: ...Installation Procedure Removing the Covers 1 2x 2 1x 3 2x 9 Installation 1101 ...
Page 1127: ...8 3x 4x Installing the Covers 1 2x 2 1x 9 Installation 1105 ...
Page 1134: ...2 On the screen shown below press Change and then Detailed Settings 3 9 Installation 1112 ...
Page 1140: ...Installation procedure Remove the Control Panel 1 2 2x 3 4 2x 5 2x 9 Installation 1118 ...
Page 1141: ...6 2x 7 4x 8 3x 9 10 9 Installation 1119 ...
Page 1142: ...11 12 6x 13 2x 14 9 Installation 1120 ...
Page 1143: ... Installing the NFC Kit 1 2 2x 3 1x TP M3x4 4 1x 9 Installation 1121 ...
Page 1144: ... Installing the Control Panel 1 2 2x 3 6x 4 9 Installation 1122 ...
Page 1145: ...5 6 3x 7 4x 8 2x 9 10 2x 9 Installation 1123 ...
Page 1146: ...11 2x 12 13 2x 14 9 Installation 1124 ...
Page 1154: ...14 4x Installing the Relay PCB 1 1x 1x TP M3x6 1x 2 1x 1x 9 Installation 1132 ...
Page 1155: ...3 4 2x 3x 5 4x 6 9 Installation 1133 ...
Page 1162: ... Installing the Relay PCB 1 1x 1x TP M3x6 1x 2 1x 1x 9 Installation 1140 ...
Page 1163: ...3 4 2x 3x 5 4x 9 Installation 1141 ...
Page 1180: ...6 1x 7 8 5x M3x6 9 Installation 1158 ...
Page 1200: ...2 3 2x 4 1x 9 Installation 1178 ...