Altigen AltiWare OE 4.6, Administration Manual

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Key AltiServ Characteristics
1-28 AltiWare OE System Installation & Administration Manual
• AltiDBReader - allows you to view historical data from a database,
which can be saved to a file.
DINA (Distributed Intelligence Network Architecture)
Manager - an application that allows a system administrator to
configure several distributed AltiServ systems from a single
system. The tool can be run on any server (local or remote) to an
AltiWare system that has a connection for access to all the servers to
be managed. In OE 4.6, DINA Manager can support multiple versions
of AltiWare and AltiContact Manager. Also, extensions across
multiple systems can be deleted.
• MVIP Test Tool - detects one-way connection, cross talk, bad MVIP
cable, and static noise problems.
Optional Add-On Software
Additional new features for these applications are
described throughout this chapter.
• AltiConsole
™
- a personal, computer-based Attendant console
connected to the AltiServ over a network; emulates a standard,
hardware-based Attendant console through software; has the
flexibility of adding new features through software without changing
the hardware. In OE 4.6, the following change has been made:
— Huntgroup/workgroup calls in queue will be displayed in
AltiConsole queue monitor without licensing.
— Park for ringback
• AltiView/AltiView IP Extension - a Windows-based desktop call
control and window popup application that interacts with AltiServ
through AltiLink Plus and provides easy-to-use call control,
monitoring and logging capability. In OE 4.6, the following
enhancements have been made:
Separation of AltiView and AltiClient
On demand voice recording to voice mail
New support of ActiveX control from AltiView
Microsoft Outlook dialing support (helps to convert standard
international phone numbers in Microsoft Outlook to correct digit
strings for AltiWare.
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