Incoming Call Routing
7-20
AltiWare OE System Installation & Administration Manual
Incoming Call Routing
To set incoming call routing for a trunk, select the trunk in the General
window, then click the In Call Routing tab in the Trunk Configuration
window to display the In Call Routing window. The trunk location
appears in the title bar.
Figure 9.
In Call Routing window, Trunk Configuration
For each trunk—or using Apply to… to apply the settings to multiple
trunks—you can set routing for the three time periods defined in the System
Configuration Business Hours window (“Setting Business Hours” on page
5-8):
•
During Business Hours
•
Outside Business Hours
•
Non Workdays
Within each of these three time slots, you have the following routing
options for incoming calls:
•
Route to an extension selected in the drop-down list
•
Route to an auto-Attendant number selected in the drop-down list
•
Route to the operator
Summary of Contents for AltiWare OE 4.6
Page 64: ...Key AltiServ Characteristics 1 30 AltiWare OE System Installation Administration Manual ...
Page 248: ...Outgoing Call Blocking 7 22 AltiWare OE System Installation Administration Manual ...
Page 324: ...Phrase Management 10 14 AltiWare OE System Installation Administration Manual ...
Page 330: ...Feature Tips 11 6 AltiWare OE System Installation Administration Manual ...
Page 386: ...Configuration 16 6 AltiWare OE System Installation Administration Manual ...
Page 414: ...AltiWeb Security 18 24 AltiWare OE System Installation Administration Manual ...
Page 424: ...DINA Manager 19 10 AltiWare OE System Installation Administration Manual ...
Page 502: ...G 12 AltiWare OE System Installation Administration Manual ...