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770
C
HAPTER
18: NBX S
UPPORT
NBX Call Processor
The NBX Call Processor is at the heart of your telephony system. It
manages incoming and outgoing calls to and from the phones on your
network.
It also has call-processing features built-in, such as voice mail and
automated attendant.
NBX NetSet
The NetSet utility is an HTML-based web interface for configuring and
managing NBX systems. If you have a web browser such as
Microsoft
Internet Explorer
or
Netscape Navigator
, you already have the client
software you need to administer your system.
The NetSet utility requires no installation. It is provided through an
embedded web server in the NBX system. Passwords grant two levels of
access privileges:
■
The
User Password
allows individual phone users to view or change
their personal settings such as personal speed dial lists and ringing
tones.
■
The
Administrator Password
allows the system administrator to
manage user profiles and devices, and change system parameters
such as speed dial lists and dial plan settings.
Key Considerations
Troubleshooting
Some advice on errors that may occur on the system is outlined below:
There is no NBX Call Processor associated with my phone
When you select a phone icon on the map and select the
Go to Related
NBX Call Processor
option from the right-click menu, you get the
following message:
There is no NBX Call Processor associated with this device
There are a number of reasons for this behavior:
■
The phone was added manually.
■
The phone is not managed by the NBX Call Processor anymore.
Summary of Contents for 3C15500 - Network Director - PC
Page 4: ......
Page 34: ......
Page 38: ...34 ABOUT THIS GUIDE ...
Page 50: ...46 CHAPTER 1 GETTING STARTED ...
Page 64: ...60 CHAPTER 2 PRODUCT ACTIVATION ...
Page 213: ...Components 209 Figure 75 Export to Visio Dialog Box ...
Page 220: ...216 CHAPTER 5 WORKING WITH THE MAP Figure 84 Double Clicking on a Router in the Tree ...
Page 264: ...260 CHAPTER 6 VIEWING DEVICE DETAILS Figure 117 Security Tab for a Device ...
Page 276: ...272 CHAPTER 6 VIEWING DEVICE DETAILS ...
Page 322: ...318 CHAPTER 7 MONITORING THE NETWORK ...
Page 385: ...Examples 381 Figure 189 Attach Alerts Dialog Box ...
Page 406: ...402 CHAPTER 9 PERFORMANCE REPORTING ...
Page 431: ...Components 427 History View dialog box Figure 210 History View Dialog Box ...
Page 440: ...436 CHAPTER 10 RMON Host View dialog box Figure 219 Host View Dialog Box ...
Page 476: ...472 CHAPTER 11 CREATING REPORTS ...
Page 502: ...498 CHAPTER 12 CONFIGURING SINGLE DEVICES ...
Page 526: ...522 CHAPTER 13 VLAN MANAGEMENT Figure 272 Options Dialog Box VLANs Tab ...
Page 567: ...Components 563 Figure 305 Selecting the Link to the End Station on the Map ...
Page 626: ...622 CHAPTER 14 BULK CONFIGURATION ...
Page 684: ...680 CHAPTER 16 UPGRADING DEVICE SOFTWARE ...
Page 814: ...810 CHAPTER 19 BACKING UP DEVICE CONFIGURATIONS ...
Page 838: ...834 CHAPTER 20 LIVE UPDATE ...
Page 894: ...890 APPENDIX G ADDING MAC ADDRESS VENDOR TRANSLATIONS ...