Polycom RealPresence 800s, Руководство администратора

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RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator’s Guide
Polycom®, Inc. 815
Troubleshooting
●
At the end of the installation and configuration process, to test the solution and the integration with
the OCS, create an ongoing conference with two participants, one dial-in and one dial-out and
connect them to the conference.
●
If the active Alarm “SIP TLS: Registration server not responding” is displayed, stop and restart the
OCS Pool Service.
ICE failure: Failed to
subscribe with the
OCS, therefore the A/V
Edge Server URI was
not received. Subscribe The Collaboration Server did
not receive a confirmation
response from the OCS to the
Subscription request.
The Subscription is required
for obtaining the A/V Edge
Server URI which is followed
by the notify message
containing the credentials).
ICE failure: The Notify
message containing the
A/V Edge Server URI
was not received Notify The Notify message
containing the A/V Edge
Server URI was not received
by the Collaboration Server.
ICE failure: Received
Notification does not
contain URI. Notify The notify message that was
sent from the A/V Edge Server
does not contain the A/V Edge
server URI. Verify the A/V Edge server is
configured in the OCS.
ICE failure: No
response from the A/V
Edge Server to the
Collaboration Server
Service Request Service The Collaboration Server did
not receive a confirmation
response from the A/V Edge
Server to the Service request.
ICE failure: Received
Service message does
not contain the
Credentials. Service The Service message
response does not contain the
Credentials.
ICE failure:
A/V Edge server URI
cannot be resolved Service The Collaboration Server
failed to resolve The remote
address of the Edge server
URI.
ICE failure: Service
credential denied. A/V
Edge server credentials
rejected by the OCS. Service This alarm indicates that the
OCS does not configure with
the.
Generated by the ICE stack.
Active Alarm Phase Alarm Displayed When Troubleshooting