RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator’s Guide
Polycom®, Inc.
491
Volume Control of IVR Messages, Roll Call and Music
The volume of IVR music, and IVR messages and Roll Call is controlled by the following system flags:
●
IVR_MUSIC_VOLUME
●
IVR_MESSAGE_VOLUME
●
IVR_ROLL_CALL_VOLUME
To control the volume of IVR music, Roll Call and messages:
●
Modify the values of the
System Flags
listed in the following table by clicking the menu
Setup >
System Configuration
.
If these flags do not appear in the
System Flags
list, they must be manually added. For more information
see
System Configuration Flags.
.
IVR Services in TIP-Enabled Conferences
Conference IVR and Entry Queue/Virtual Entry IVR Services are supported with AVC TIP protocol in
conferences that include both TIP-enabled and non-TIP-enabled endpoints.
Default IVR Messages
Flag
Description
IVR_MUSIC_VOLUME
The volume of the IVR music played when a single participant is connected
to the conference varies according to the value of this flag.
Possible value range: 0-10 (Default: 2).
0 – disables playing the music
1 – lowest volume
10 – highest volume
IVR_MESSAGE_VOLUME
The volume of IVR messages varies according to the value of this flag.
Possible value range: 0-10 (Default: 2).
0 – disables playing the IVR messages
1 – lowest volume
10 – highest volume
Note:
It is not recommended to disable IVR messages by setting the flag value
to 0.
The following
System Flags
do not require an MCU reset:
•
IVR_MESSAGE_VOLUME
•
IVR_MUSIC_VOLUME
•
IVR_ROLL_CALL_VOLUME
For all other flag changes, the MCU must be reset for the modified flag settings (including deletion) to
take effect.
Содержание RealPresence 800s
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