RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator’s Guide
Polycom®, Inc.
300
10
In the
Video Welcome Slide
list,
select the video slide that will be displayed to participants
connecting to the Entry Queue. The slide list includes the video slides that were previously uploaded
to the MCU memory.
11
Click the
Operator Assistance
tab.
The
Operator Assistance
dialog box opens.
12
Select
Enable Operator Assistance
to enable operator assistance when the participant requires or
requests help during the connection process.
13
In the
Operator Assistance Indication Message
field, select the audio message to be played when
the participant requests or is waiting for operator’s assistance.
14
Click
OK
to complete the Entry Queue IVR Service definition.
The new Entry Queue IVR Service is added to the
IVR Services
list.
Defining a Conference Profile for an Operator Conference
1
In the
RMX Management
pane, click
Conference Profiles
.
2
In the
Conference Profiles
pane, click the
New Profile
button.
The
New Profile – General
dialog box opens.
3
Define the Profile name and, if required, the Profile general parameters.
For more details, see
New AVC CP Profile - General Parameters
.
If the audio file was not uploaded prior to the definition of the IVR Service or if you want to add new
audio files, click
Add Message File
to upload the appropriate audio file to the Collaboration Server.
In the
RealPresence CloudAxis Solution
, the Conference Profiles are defined in the RealPresence
DMA system component and should not be defined directly in the RealPresence Collaboration Server
800s/Virtual Edition component.
Содержание RealPresence 800s
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