RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator’s Guide
Polycom®, Inc.
571
4
Click the
Retrieve Files
button.
The log files (in *.txt format) are saved to the defined directory and a confirmation caption box is
displayed indicating a successful retrieval of the log files.
Viewing the Logger Files:
To analyze the log files generated by the system, open the retrieved *.txt files in any text editor application,
i.e. Notepad, Textpad or MS Word.
1
Using Windows Explorer, browse to the directory containing the retrieved log files.
2
Use any text editor application to open the log file(s).
Information Collector
Standard Security Mode
The Information Collector comprehensively attains all information from all the MCU internal entities for data
analysis. That data, stored in a central repository, is logged from the following system components:
•
System Log Files
•
Full faults
•
CDR
•
Apache logs
•
OS (Core dumps, CFG - DNS, DHCP, NTP, kernal state,
event logs
•
CFG directory (without IVR)
•
Signaling Trace files (H.323 & SIP)
•
Cards info: HW version, state and status
•
Central Signaling logs
•
SW version number
•
Processes internal state and statistics
•
Содержание RealPresence 800s
Страница 49: ...RealPresence Collaboration Server RMX 800s Virtual Edition Administrator s Guide Polycom Inc 63 3 Click OK ...
Страница 103: ...RealPresence Collaboration Server RMX 800s Virtual Edition Administrator s Guide Polycom Inc 117 12 Click the IVR tab ...
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