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Appendix A: Troubleshooting

Problem

Possible causes

Possible solutions

Temperature does not change

There are no working temperature
probes enabled or connected



Make sure at least one working probe is

enabled. For more information, read

Configuring sensor inputs

on page 30.

Unusually high or low
temperature readings

A non-Phason probe is connected
to TEMP 1/2/3/4



Remove the probe and then install a Phason
probe.

The extension cable connected to

the temperature probe is providing
a poor connection



Check the extension cable connection.
Resolder it if necessary.

Damaged probe



Replace the temperature probe.

Variable fan runs at maximum

Incorrect wiring



Correct the wiring. For more information,
read

Connecting variable heating or

cooling equipment

on page 18.

The minimum idle speed is too
high.



Decrease the minimum idle speed setting.

For more information, read

Programming

variable cooling stages

on page 49.

The on full at setting is the same
as the temperature set point.



Adjust the temperature set point to the

desired temperature. For more information,
read

Programming variable cooling stages

on page 49.

Incorrect motor curve



Configure the stage to use the other motor

curve. For more information, read

Configuring variable stages

on page 32.

Variable fan not running

Incorrect wiring



Correct the wiring. For more information,
read

Connecting variable heating or

cooling equipment

on page 18.

The fuse is open or blown.



Check why the fuse was blown and then
repair any problems. Replace the fuse.

The variable stage is configured
as OFF



Configure the variable stage for cooling. For

more information, read

Configuring

variable stages

on page 32.

The idle speed setting is too low.



Increase the idle speed setting. For more

information, read

Programming variable

cooling stages

on page 49. See also

Programming minimum ventilation curves

on page 41.

The off at temperature setting is
too high.



Decrease the off at temperature setting. For

more information, read

Programming

variable cooling stages

on page 49.

The temperature set point is
above room temperature.



Adjust the temperature set point to the
desired temperature. For more information,
read

Programming variable cooling stages

on page 49.

There is no power to the fan.



Switch on the power.

Faulty fan/heater



Replace the equipment.

Содержание Plus Touch Series

Страница 1: ......

Страница 3: ...cycle equipment to relays 17 Connecting variable heating or cooling equipment 18 Using three phase power 19 Connecting an alarm system 20 Connecting Phason 3K temperature sensors 21 Connecting DOL sen...

Страница 4: ...manual override 63 Testing a zone s sensors and equipment 64 Using screen lock security 65 Servicing and maintaining your Plus Touch 66 Restoring the factory defaults 66 Saving and restoring settings...

Страница 5: ...s that allow you to automatically change the temperature set point and minimum ventilation rate over time to adjust to requirements as your animals grow Plus Touch is ideal for swine poultry dairy gre...

Страница 6: ...ternal siren or alarm system Sensor inputs 5 Phason 3K Temperature 1 DOL 114 Temperature and Humidity 3 inputs for compatible DOL sensors Intuitive user experience Touchscreen display 5 inches Many co...

Страница 7: ...ols For more information about the status screen read Monitoring the Status screen on page 61 Icons Here is a list of common icons you will use to interact with your Plus Touch HOME Go to the status s...

Страница 8: ...more information read Using screen lock security on page 65 To unlock the screen 1 Press the Lock and then enter the four digit PIN 2 Press Unlock Screen MANUAL OVERRIDE SCREEN LOCK ABOUT Staged venti...

Страница 9: ...ment to a single relay or stage as long as the total current draw does not exceed the relay or stage s limit For more information see the electrical ratings on page 11 Understanding power surges and s...

Страница 10: ...e Installing filters helps extend the life of equipment Filters help prevent electrical noise problems by absorbing the transient energy Even if you do not have visible symptoms of electrical noise fi...

Страница 11: ...the same type for example two fans and the total current draw does not exceed the stage s limit The FLA full load ampere rating accounts for the increase in motor current draw when the motor operates...

Страница 12: ...u can configure these relays as heat cool duty cycle inlet or to follow another variable or relay Incoming power terminal connect the incoming power 120 230 VAC 50 60 Hz to this terminal Alarm relay t...

Страница 13: ...mperature Sensor for measuring outdoor temperature 5V can provide 5 VDC DOL AUX1 to AUX3 connect DOL 19 Carbon Dioxide or DOL 53 Ammonia Sensors Place the jumpers on the correct pins DOL 114 TEMP HUM...

Страница 14: ...lus Touch test modes are useful for testing your equipment after installing and configuring it For more information read Testing sensors and equipment on page 63 Refer to Appendix C Installation works...

Страница 15: ...entiometer is preferred but the internal feedback potentiometer can range between 1000 and 20 000 ohms Potentiometers outside of this range will affect the precision to which the Plus Touch can contro...

Страница 16: ...chine you connect requires two relays one for opening the curtain and one for closing the curtain Curtains must be connected in the following combinations Curtain 1 Relay 1 open Curtain 2 Relay 3 open...

Страница 17: ...eed fans and any other equipment that is either on or off The ratings of the equipment must not exceed the ratings of the Plus Touch relays Plus Touch relay ratings 10 A at 120 230 VAC general purpose...

Страница 18: ...ded pole motors can be used on the variable stages If you are using three phase power connect the Plus Touch and the variable cooling equipment to the same phase For more information read Using three...

Страница 19: ...e connecting the Plus Touch to a three phase system make sure to connect the control power and the variable cooling equipment to the same phase The Plus Touch must be powered from the same phases that...

Страница 20: ...s 0 4 A at 125 VAC 2 A at 30 VDC resistive load 0 2 A at 125 VAC 1 A at 30 VDC inductive load To connect a normally open alarm system If you are connecting the alarm system to a network of Plus Touch...

Страница 21: ...set point for the zone is the actual temperature Replace damaged temperature sensors as soon as possible If a temperature sensor is damaged disable it until you can replace it with a new one When rou...

Страница 22: ...mming modifiers on page 43 To connect DOL 114 sensors You can connect a DOL 114 sensor to the TEMP HUM connectors as shown in the drawing 1 Position the jumpers on the pins as shown 2 Connect the wire...

Страница 23: ...s shown below Finishing the installation After installing and connecting equipment to the Plus Touch you are ready to finish the installation Before you start configuring the control you need to verif...

Страница 24: ...he Plus Touch the display should show the status screen If the display does not come on go back to step 1 If the display shows an alarm message read Programming alarms on page 45 6 Insert the four scr...

Страница 25: ...s telling it what equipment it will control and how it will control that equipment For example the Plus Touch has six relay stages you need to tell the stages if they will control actuators fans heate...

Страница 26: ...ing the settings temperature set points idle speeds and so on Use the Appendix D Configuration worksheets on page 79 to help you keep track of which equipment is connected to which relays and variable...

Страница 27: ...e Configuring hysteresis Hysteresis helps prevent damage to the relays variable stages and the equipment connected to them by preventing the stages from switching on and off rapidly when the temperatu...

Страница 28: ...lays 1 2 not affected by relay stagger switch on immediately Relay 3 switch on immediately Relay 4 switch on 5 seconds after relay 3 Relay 5 switch on 5 seconds after relay 4 Relay 6 remain off Defaul...

Страница 29: ...are automatically adjusted by the same amount You can use a growth curve and or a minimum ventilation curve in staged mode Merged mode Merged mode uses steps Each step has a temperature range and an...

Страница 30: ...5 Press Save Configuring sensor inputs Plus Touch supports the following sensors connected to the specified inputs Other sensors are not supported Input Location Sensor types Zone control Influencer...

Страница 31: ...hat can modify zone control For example you can use a humidity sensor to modify ventilation and increase ventilation when humidity levels are too high For more information read Programming modifiers o...

Страница 32: ...ent 3 Scroll to and then press stage you want to configure The Equipment Configuration screen displays 4 To rename the stage press Rename 5 Press Reset and then type the new name When finished press C...

Страница 33: ...relay controls a motor that opens and closes but does not require feedback This configuration requires two relays one for open and one for close An example is a curtain machine Follow the relay contro...

Страница 34: ...know the position of the actuator when it is fully extended and fully retracted Plus Touch uses the limits to define the range of motion it uses to position the inlets The limits tell the control how...

Страница 35: ...ays configured for cooling can control equipment such as fans or misters that you want on when temperatures are above the set point and off when they are below it Relays configured for heating can con...

Страница 36: ...n 7 Select the required relay function 8 When finished press Save To configure relays for following another relay or a variable stage 1 Press the Menu and then Configuration 2 Press Equipment 3 Scroll...

Страница 37: ...thers we recommend you program the Plus Touch in the following order If you do not have equipment of a particular type for example curtains skip that step Programming zone settings Programming the mas...

Страница 38: ...s on page 45 Programming the master set point A master set point is the target or desired temperature for the zone This is the temperature that will be tracked by the individual stages The individual...

Страница 39: ...the temperature For example in hog production newborn piglets require a high temperature for comfort and health As they grow older they need a steadily lower temperature Using the growth curve Plus To...

Страница 40: ...ly adjusts the set point by 0 15 F each day for 10 days Use the Growth curve worksheet on page 82 when programming growth curves If you have a growth curve controlling the zone you cannot adjust the m...

Страница 41: ...ve Programming minimum ventilation curves Minimum ventilation is very important for controlling humidity and getting rid of gases such as carbon dioxide and ammonia Insufficient ventilation can cause...

Страница 42: ...urrent day Curve length is the number of days in the curve Curves can have up to 365 days Current day defines which day s settings Plus Touch is using To program minimum ventilation curves 1 Press the...

Страница 43: ...hose types If you select a type of sensor and there is more than one sensor of that type you need to select the specific sensor you want to use You must have a sensor configured to modify equipment se...

Страница 44: ...and then select the specific sensor 6 Press the or below Comparison to choose whether you want to modify when the sensor reading is less than or greater than the value 7 Press the Up or Down arrows b...

Страница 45: ...read Acknowledging alarms on page 63 The actuator jam alarm has no settings which you can enable or disable it Temperature alarms are described below Temperature alarms If the high temperature alarm s...

Страница 46: ...us Touch adds 5 to the outdoor temperature to create the compensated high alarm up to a maximum of 85 F At 10 30 AM temperature compensation starts because the outdoor temperature plus the compensatio...

Страница 47: ...nable There is a check in the box when enabled 5 When finished press Save To program zone alarms 1 Press the Menu and then Settings 2 Press Alarms 3 Below Zone press the Left or Right arrow to choose...

Страница 48: ...can between stages The following example includes two variable stages one fixed stage and inlets Steps Variables Fixed Inlets Set points VAR 24in VAR 36in F18 Actuator Start Temperature End Temperatur...

Страница 49: ...he set points for merged ventilation cannot be lower than the master set point or growth curve if configured to use growth curve Program the master set point or growth curve before you program merged...

Страница 50: ...ratures fan speed increases or decreases proportionally with the temperature When the temperature is at or above the differential temperature the fan runs at full speed Use the Variable stage settings...

Страница 51: ...em For more information read Configuring variable stages on page 32 How variable heating stages work When the temperature is above the heat cutoff temperature the heater is off When the temperature dr...

Страница 52: ...ings 2 Press Heating 3 Press Variable Stages 4 Press stage you want to program 5 Press the Up or Down arrows to each of the settings 6 When finished press Save Heat output Heater output increases as t...

Страница 53: ...ts instead of fully opening them when the temperature rises above a single set point For example you might decide to have the inlet open to 40 percent at stage 1 60 percent at stage 2 80 percent at st...

Страница 54: ...is within the idle band of the set point For example if the set point is 80 F and the idle band is 4 F 2 2 the curtain holds its position when the temperature is between 78 F and 82 F If the temperat...

Страница 55: ...t 80 F Open run duration 00 30 mm ss If the temperature rises above the idle band the curtain opens for this duration Open idle duration 02 00 mm ss After the curtain opens for the open run duration i...

Страница 56: ...or heating Before programming relay stages make sure you have properly configured the relays For more information read Configuring relays on page 35 Use the Heating cooling and duty cycle relay works...

Страница 57: ...hes on and off only when the temperature is below the set point Time based A time based duty cycle has an on duration an off duration a start time and a stop time A time based duty cycle operates equi...

Страница 58: ...depending which duty cycle you select 6 Press the Up or Down arrows to adjust each of the settings 7 When finished press Save To program heating duty cycles 1 Press the Menu and then Settings 2 Press...

Страница 59: ...the settings and configuration screens will apply only to the active group You can scroll through each group and view the zone control configuration by pressing the left or right arrows To view the o...

Страница 60: ...ressing Yes To reset the active group to factory defaults 1 Make sure the group you want to reset is the active group 2 Press Reset Defaults A confirmation and warning message displays 3 To restore th...

Страница 61: ...ut each sensor and piece of equipment Monitoring the control regularly gives you a better idea of what is going on in your facility Each sensor or piece of equipment has its own status screen Plus Tou...

Страница 62: ...follow variable cooling Relay follow variable heating Relay follow relay cooling Relay follow a relay heating Actuator inlet with feedback Curtain inlet without feedback Sensor icons Temperature sens...

Страница 63: ...y resolve the problem causing the alarm condition If you acknowledge the alarm but do not resolve the problem causing the alarm condition the alarm message displays again after the alarm silencing dur...

Страница 64: ...press Auto to return the selected equipment to automatic or Auto All to return all equipment When finished testing and overriding set all sensors and equipment to automatic control Any sensors or equi...

Страница 65: ...erride equipment while the screen lock is enabled even without entering a PIN They will not be able to access any other functions To lock the screen Press the Menu and then Screen Lock To unlock the s...

Страница 66: ...defaults 1 Press the Menu and then Administration 2 Press Restore Defaults 3 To restore defaults and remove all your configuration and settings press Yes To cancel and return to the menu press No Sav...

Страница 67: ...Press the Menu and then Administration 4 Press Load from USB 5 To load the saved configuration and settings press Yes To cancel and return to the menu press No 6 Remove the USB drive 7 Replace the cov...

Страница 68: ...uter and then open Windows Explorer 2 Right click the USB drive 3 Select Properties 4 Verify the file system is FAT32 If the file system is not correct you will need to format the drive as FAT32 or us...

Страница 69: ...Touch Parts and kits Display kit If the Plus Touch display fails you can replace it with a kit The display kit is model KPEC PLUS TOUCH After replacing the display you will need to configure and progr...

Страница 70: ...status and diagnostic LED The sensor has two analog outputs with full protection against short circuits and wiring failures DOL 19 Carbon Dioxide Sensor The DOL 19 sensor is designed to measure carbon...

Страница 71: ...r filters If you need to override an actuator or curtain machine an actuator override kit is available Variable DC Module The Variable DC Module model VDC 4 has four 0 to 10 V outputs for controlling...

Страница 72: ...ible solutions Cannot access the menu or settings Screen lock security is enabled Enter the correct PIN For more information read Unlocking the screen on page 8 Power supply components blown out Burn...

Страница 73: ...or more information read Programming variable cooling stages on page 49 Incorrect motor curve Configure the stage to use the other motor curve For more information read Configuring variable stages on...

Страница 74: ...stages on page 51 The heater is too large for the room Replace the heater with a smaller output unit The stage is set up as a duty cycle Configure the relay as heating For more information read Config...

Страница 75: ...ing Before checking the potentiometer wires verify that the power wires are properly connected Test the actuator using stage test mode 1 Manually move the actuator away from the end of its stroke by a...

Страница 76: ...l Set point Heat cutoff Minimum heat 70 0 F 75 0 F 77 0 F 20 Master set point growth curve Ventilation curve Master set point Current day Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Restart day 7...

Страница 77: ...0 A at 120 230 VAC general purpose resistive 1 3 HP at 120 VAC 1 2 HP at 230 VAC 360 W tungsten at 120 VAC Alarm relay 0 4 A at 125 VAC 2 A at 30 VDC resistive load 0 2 A at 125 VAC 1 A at 30 VDC indu...

Страница 78: ...LY 2 RLY 3 RLY 4 RLY 5 RLY 6 ALARM TEMP 1 TEMP 2 TEMP 3 TEMP 4 DOL TEMP DOL HUM DOL AUX 1 DOL AUX 2 DOL AUX 3 OUTDOOR VDC 1 VDC 2 VDC 3 VDC 4 Phason 3K Temperature sensor only DOL 114 Temperature and...

Страница 79: ...zone control mode on page 29 Zone 1 Staged Merged Growth curve Yes No Ventilation curve Yes No Zone 2 Staged Merged Growth curve Yes No Ventilation curve Yes No Units C F Hysteresis Hysteresis is num...

Страница 80: ...s shown in the example at the top For configuration information read Configuring variable stages on page 32 Variable Description Zone Cool Motor curve Deicing Heat Example VAC 1 VAC 2 Stage 1 fan Heat...

Страница 81: ...ck Cool Cool duty cycle Heat Heating duty cycle Follow relay or variable 1 Inlet open Yes 2 Inlet close 3 36 inch fan 4 Electric heat 5 Pit fan 6 Sprinkler VAR 2 Relay Description Inlet 1 open Inlet 1...

Страница 82: ...matically adjusts the temperature set points over time to control the temperature You can have up to seven steps in a growth curve Each step has a start date and temperature Plus Touch automatically c...

Страница 83: ...l VDC 4 Inlet actuators settings worksheet The settings for the inlet actuators include the position set point and differential When the temperature is below the minimum set point the inlet is closed...

Страница 84: ...when the temperature is at the differential Stage 3 Set point The temperature at which the actuator starts opening for stage 3 Differential The temperature at which the actuator is open to stage 3 pos...

Страница 85: ...le duration the duration the curtains hold their position during the close cycle For more information read Programming curtain control relays on page 54 Curtain Set point Idle band Open run duration O...

Страница 86: ...ay activates if an alarm condition one that is enabled is present for longer than the minimum duration of one minute The one minute minimum duration prevents alarms from occurring when the temperature...

Страница 87: ...nt on page 63 If your fan motors are not running at approximately the correct RPM for the control settings find your fan in the following table and then select the motor curve for your fan manufacture...

Страница 88: ...1700 RPM 2 Franklin 10 1 6 HP 3450 RPM 2 Leeson 14 1 4 HP 1625 RPM 2 18 1 3 HP 1625 RPM 2 24 1 3 HP 1140 RPM 2 24 1 2 HP 1625 RPM 2 36 3 4 HP 1625 RPM 2 Magnetek 12 1 6 HP 3300 RPM 2 12 1 6 HP 1725 R...

Страница 89: ...32 alarm silencing 26 27 curtains 31 32 hysteresis 25 26 relay stagger 26 relays 33 34 sensors 28 29 time 24 25 units of measure 25 variable stages 30 zone control mode 27 28 connect 3K sensors 19 ala...

Страница 90: ...7 28 46 47 minimum ventilation curve 27 28 39 41 modifiers 29 41 43 motor curves 30 85 86 N normally open normally closed See alarm system O optional sensors 68 outdoor temperature compensation 43 45...

Страница 91: ...rature averaging 29 temperature sensor See DOL sensors or 3K sensors terminal locations 10 11 test actuator feedback 73 test equipment 61 62 three phase power 17 time 24 25 troubleshooting 70 72 U uni...

Страница 92: ...d or repaired by anyone other than Phason The product must not have been involved in an accident misused abused or operated or installed contrary to the instructions in our user and or installation ma...

Страница 93: ...ion of what you were doing before the problem occurred Phason controls are designed and manufactured to provide reliable performance but they are not guaranteed to be 100 percent free of defects Even...

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