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Appendixes
This section contains reference information that is useful when installing, configuring, setting up, or
troubleshooting the Plus Touch.
Appendix C: Installation worksheet
Appendix D: Configuration worksheets
Appendix E: Settings worksheets
Appendix F: Motor curves
Appendix A: Troubleshooting
Possible causes and solutions
The following table lists some possible causes and possible solutions for problems. See if a problem
you are experiencing is described in the table and then follow the directions for correcting the
problem.
Problem
Possible causes
Possible solutions
Cannot access the menu or
settings
Screen lock security is enabled
Enter the correct PIN. For more information,
read
Unlocking the screen
Power supply components
blown out
Burn marks on boards and
components
Motors and fans slow down or
stop
Power surge, brownout, or power
outage
Avoid the problem in future by providing
proper voltage and protection for the
control.
No power and/or display
A circuit breaker at service panel
is off or tripped.
Reset the circuit breaker.
Incorrect wiring
Correct the wiring.
The display board connect cable
is not plugged into the control
board properly.
Plug in the display board cable. For more
information, read
Bottom layout
12.
The 115/230 VAC switch is in the
wrong position
Switch off the power, set the switch to the
correct setting, and then switch on the
power. For more information, read
Bottom
layout
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