Scanning
Technical Information 225
An error message from DOS means that the floppy disk is
damaged.
3
Try to copy a file from the OmniPage disk to your hard disk if
you do not receive an error message and DOS displays the disk
directory.
DOS may be unable to copy files from the disk even if it can read
the directory. This indicates disk damage. If the disk is damaged,
contact Product Support for a replacement.
Scanning
This section describes common scanning problems and their solutions.
Topics include:
• No Scan Image Command
• System Hang During Scan
• Scanner Message on Launch
• Checking the Scanner Driver Name and Version
• System Crash During Scan
• Scanner Hardware Compatibility
• Microtek Scanners
• TWAIN Scanners
• Deinstalling the Scan Manager
No
Scan Image Command
No
Scan Image
command appears in the Process menu or in the Image
button drop-down list if you have not installed the Scan Manager. You
must install the Scan Manager if you intend to scan in OmniPage. See
“Scan Manager Installation” on page 8 for instructions.
System Hang During Scan
Possible Causes
A system hang during a scan could have several possible causes:
• An interrupt conflict between your scanner and another device
such as a bus mouse or network card.
Check interrupt addresses for a possible conflict.
• A SCSI termination problem.
Make sure the scanner is terminated properly.
• A memory-related problem (see next section).
Содержание OMNIPAGE PRO 6 - REFERENCE FOR WINDOWS
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