1-528 Trouble locating and clearing procedures (continued)
297-8021-544 Standard 14.02 May 2001
TOPS MP Operator complaint (standalone/integrated)
Clearing ORDB access trouble
(continued)
Example of TAMI Response
9
Determine if the test passes.
10
For additional help, contact the next level of support.
At the TPC
11
Replace the HSDA card in slot 13 (integrated) or 8 (standalone). Refer to
Card Replacement Procedures and return to step 5.
If test
Do
passes
step 12
passes and No ORDB displays
step 10
fails and HSDA card replaced
step 10
fails and error code is 601
step 10
fails and error code is 602
Busy the card. Perform step 8
fails and error code is 603-607
step 11
CAUTION
Service interruption
When you replace an HSDA card in the TPC, all four
operator positions cannot process calls.
Performing Basic HSDA Diagnostic (Circuit Pack Reset)
Performing Basic HSDA Diagnostic (Query Status)...
Performing Basic HSDA Diagnostic (SBC-HSDA Loopback)...
Performing Extensive HSDA Diagnostic (System Memory, this
is long test)
Performing Extensive HSDA Diagnostic (Timers and
Interrupts)
Performing Extensive HSDA Diagnostic (Data Communication)
HSDA Diagnostic Passed