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Appendix D
Common Problems
© National Instruments Corp.
D-3
GPIB-410 User Manual
Problem:
The system crashes when any of the operational modes on
the Main Menu screen are enabled. A restart is necessary
to proceed.
Possible Cause:
•
The values selected for the Input DMA channel, Interrupt jumper
setting, or Base I/O address on the Configuration Settings screen do
not match the actual settings on the interface board, or the values
selected are in use by another device. Check the choices made and
try again.
Problem:
The title/status bar is blank and/or the entire screen is faint
or coarse, making it difficult to read.
Possible Cause:
•
Your computer contains a color graphics controller card connected
to a monochrome display. Go to the Configuration Settings screen
(<F7>) and change the computer display mode field from
Color
to
one of the
Monochrome
options by using <+> or <->. Press
<Enter> after you have made this change.
Alternatively, you can specify monochrome operation at program
start-up by specifying
-m
in the DOS command line as follows:
gpib410 -m
<Enter>
Problem:
The DOS Shell functions <Alt-D> and <Alt-I> are not able
to find, load, or run the file
COMMAND.COM
.
Possible Cause:
•
The correct pathname of
COMMAND.COM
is not contained in the
DOS environment variable
COMSPEC
. You must set this variable
accordingly so that the GPIB-410 software can find the file on disk.
•
COMMAND.COM
contained on the currently active boot disk has an
incorrect version number. You must use the same DOS version of
COMMAND.COM
that you used when you first started the system.