System Maintenance 17-7
Ultrasound system covers
Probe appearance
External appearance of the ECG lead
17.1.5 System Hard Drive Backup
To prevent deterioration or loss of data stored in the system hard drive (including patient info data,
preset data, etc.), create a backup copy of the hard drive at regular intervals.
17.2 Troubleshooting
If any persistent system malfunction is experienced, e.g., an onscreen error message, blank
imaging screen, absent menus, see the table below. If the failure cannot be resolved, contact the
Mindray Customer Service Department or a sales representative.
Troubleshooting Table
No.
Failure
Cause
Measure
1
After the AC power
input is connected,
the power indicator
does not light up.
Abnormal power system or
incorrect connection of the
power cord.
Check that the system is plugged in.
Check that the plug has not become
loose or dislodged from the back of
the system.
2
The power indicator
of the monitor is lit
up, but the image is
blank.
The interval between turning
off and restarting the system
is too short.
Turn off the system and wait at least 1
minute, then restart the system.
The monitor brightness or
contrast may be improperly
set.
Adjust the monitor brightness and
contrast.
3
The monitor
displays the
characters and
menus but no
images.
The frequency (image quality
parameter), overall gain or
TGC controls are improperly
set.
Adjust the frequency, gain or TGC
control.
Check that a probe is
connected and/or fully
connected.
Ensure proper probe connection.
The system is in freeze
status.
Unfreeze the image.
4
The image quality is
degraded
The exam mode is incorrect.
Select an appropriate exam mode.
The image post-processing
settings are incorrect.
Adjust the image post-processing
settings or reset post-processing to
the default values.
The image presets are
inappropriate.
Reset the factory default presets.
5
The button does not
respond and the
system is buzzing
There is dirt blocking the
button
Check the control panel for the
blocked button and press it several
times to release it.
Clean the button.
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