7.9.7 Network Troubleshooting
7.9.7.1 No Connection to the Network at all
Gray = Cable disconnected or no network signal on a connected cable.
Green = Cable connected to a network. Does not imply proper network settings.
1.
Check that the network cable between the Voluson E-Series system and the wall network is connected
and well seated in both ends. (Use a network cable that is known to be OK.)
2.
Connect a network cable between the system and a PC by either using a hub or a cross-over cable.
Try to ping from system to IP address on PC. If OK, hardware connection inside the system is OK.
7.9.7.2 GE remote service connection
Note
Visual information about GE remote service status is shown in the status area on the right bottom of the
screen.
Gray = Idle State
Remote access is inactive.
Yellow = Access pending
Remote Access connection is active, but Disruptive Mode and Virtual Console
Observation (VCO) is not yet enabled.
Red = Disrupted State
Remote Access is active. All processes [UL_VNC and UL_CSD] are active. In
this state the Voluson E-Series system should NOT be used clinically.
Gray + envelope
New Software Update Package is available for download and installation.
Operation see
Section 8.2.3 "Software Update Package - Download/
Installation Procedure" on page 8-9
Diagnostics/Troubleshooting
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Voluson E-Series Service Manual
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