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Installation and Service Guide: Color Controller E-85A
Troubleshooting
Error messages and conditions
To learn possible causes and solutions for a specific error message or condition, find the symptom in
and perform
the appropriate suggested actions.
Note:
For ordering information on replaceable components, see the Parts List document. If replacing a specified
component does not correct the problem, make sure that you install the old component back in the E-85A.
The DVD drive is:
•
Present
•
Correctly installed
•
Not visibly damaged
Also verify that the DVD drive data/power cable is connected to SATA0
on the motherboard.
DVD drive,
.
Each cable required is:
•
Present
•
The correct type
•
Installed in the correct connector
•
Well-seated
•
Not visibly damaged (cable or connector)
Data/power cable (to DVD drive),
.
Cable (to each hard disk drive),
.
The mouse, monitor, and keyboard are present and appear undamaged.
The cables required are:
•
Present
•
Installed in the correct connector
•
Well-seated
•
Not visibly damaged (cable or connectors)
For the following items, see the documentation
that accompanies the package.
•
Mouse,
•
Monitor,
•
Keyboard,
.
Important:
Do not install a new hard disk drive and a new motherboard in the E-85A at the same time. If you
suspect that the E-85A needs a new hard disk drive and a new motherboard, first install the new hard disk drive and
install system software. Then install a new motherboard and perform the system update procedure (see
Conditions to verify
Part and additional page references