
REF C04717-02-91 Q-NRG User Manual, Edition 4.2
Chapter 6 - Troubleshooting
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Error #1025 #1027 #1029 #1030 #
1031 from #1034 to # 1040 #1103
#1108 #1109 from #1114 to #1122
Problem occurred during FW trans-
mission (generic error)
Turn the unit off and try again
List of Notifications
Message
Cause
Corrective action
Calibration Notification
Warm up time less than 20
minutes, would you run the
calibration anyway?
Gas analyzers cylinder cali-
bration requires 20 minutes
warm-up
Wait for 20 minutes before performing this
calibration
Battery Notification
Battery critically low.
Connect the device to mains or
end the test to avoid data loss
Battery level has reached 5%,
during test execution
Charge the device or operate connected to mains
Battery Notification
Battery low, charge the unit
or operate connected to mains
before proceeding with test or
calibrations
Battery level is lower than
15%, execution of test and
calibrations is not allowed
Charge the device or operate connected to mains
before proceeding with test or calibration
Battery Notification
Battery low connect to the mains
Battery level is below 10%
Charge the device or operate connected to mains
Battery Notification
Battery is critically low, device is
turning off, connect the device to
the mains
Battery level has reached 5%,
device will be automatically
turned off in few seconds
Charge the device or operate connected to mains
Test Notification
Collecting data, metabolic
parameters available shortly
Not enough raw data collect-
ed to calculate valid metabolic
parameters
Wait for at least a minute from the beginning of
acquisition
Test Notification
** Measured Parameters outside
specified physiological range **
One or more measured pa-
rameters are outside specified
physiological acceptable
ranges for several possible
causes (cough, disconnec-
tions, technical problem…),
step automatically removed
from average
Ignore occasional occurrences
Review specified acceptable ranges in Settings/
Advanced to identify which measured parameter
causes systematic occurrence and proceed with
further investigation
Test Notification
CO2 concentration too high,
increase blower ventilation!
During Canopy test CO2
concentration is higher than
what is specified in Settings/
Advanced
Increase Blower ventilation and wait for stable
values
Test Notification
CO2 concentration is low,
decrease blower ventilation
During Canopy test CO2
concentration is lower than
what is specified in Settings/
Advanced
Decrease Blower ventilation and wait for stable
values
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