Chapter 8: Working with conference calls
Starting a conference call by adding another user to an
active call
About this task
In an Avaya Aura
®
deployment, your can start a three-way audio or video conference call by
adding another user to an active call.
Important:
This procedure does not apply to IP Office or BroadSoft deployments. With IP Office or
BroadSoft deployments, you can only merge calls to create a conference call, and video
conference is not supported.
Procedure
1. During an active call, tap .
2. In the Call Features window, tap
Add Someone
.
3. Do one of the following:
• Tap
Enter a number
and then enter the phone number.
• Tap
Choose a Person
and then select the required contact from the Contacts or Call
History list.
4. Tap
Add Someone
.
A call is placed to the selected participant. When the participant answers, the conference
starts.
Merging calls to create a conference call
About this task
You can merge two ongoing calls to create a three-way conference call.
Note:
You cannot merge a normal voice or video call on Avaya Vantage
™
built-in UC experience with
an ongoing Avaya Equinox
®
Conferencing call.
April 2021
Using Avaya Vantage
™
90
