Chapter 10: Presence on Avaya Vantage
™
built-in UC experience
Presence Services is an application that indicates your availability or presence through the presence
states. Presence Services supports the presence information gathered from different sources and
aggregates this information for each user. Presence Services then makes this status information,
such as Available, Busy or Offline, available to Avaya Vantage
™
built-in UC experience users.
For example, in the IP Office environment, Presence Services supports application and telephony
presence information gathered from IP Office and aggregates this information for each user.
Note:
Avaya Vantage
™
supports Presence Services in the Avaya Aura
®
and IP Office environments.
Avaya Vantage
™
does not support Presence Services in the Open SIP environment.
On Avaya Vantage
™
built-in UC experience, you can:
• Change your presence status.
• Change your custom presence status message.
Changing your presence status manually
About this task
By default, your presence status is automatically set based on your activity on Avaya Vantage
™
built-in UC experience. For example, when you are on a call, other users see your status as On-
Call. If your device is idle for a specific duration, your status changes to Away. You can modify the
idle time, after which your status changes to Away automatically.
If you want, you can change your presence status in Avaya Vantage
™
built-in UC experience
manually.
Procedure
1. In the Avaya Vantage
™
built-in UC experience, tap your profile icon.
2. Select one of the following presence status to indicate your availability:
•
Automatic
: Your presence status is updated automatically based on your telephony
activity on the built-in UC experience. This option is available only in the Avaya Aura
®
environment.
April 2021
Using Avaya Vantage
™
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