NetWare 4.x, 5.x (NDS) Troubleshooting
At the Windows workstation, experiencing the communication problem, perform these tasks:
1.
At your 95/98/Me/NT workstation verify that the correct protocol and service is installed.
At the Desktop, right mouse click the Network Neighborhood icon ("My Network Places" in Windows
Me).
Left mouse click on
Properties
.
Click on the
Protocols Tab
(in Win. NT) or the
Configuration
Tab (in Win. 95/98/Me) to verify that the
IPX/SPX Protocol
has been installed. It should appear in the displayed list.
Note: If the IPX/SPX Protocol has NOT been installed, click the
Add
button, select IPX/SPX Protocol
from the available list and click OK. If the setup program fails to find the required files, you will have to
click Have Disk... to load the protocol from the Operating System installer disk for this workstation.
Left mouse click on the
Services
Tab (in Win. NT) or the
Configuration
Tab (in Win. 95/98/Me) to
verify that the
Novell Client for NetWare
(such as IntranetWare Client for Windows NT or Novell Client
32) is loaded. Do NOT use the Microsoft Client for NetWare because it is NOT NDS enabled.
Note: If the Novell Client is not loaded you will need to load the Novell Client Service from the Novell
Server Install CD ROM. Get the CD ROM, insert it in your ROM drive, and use Windows Explorer to
locate the Read Me file for your NetWare version. Follow the Read Me instructions to install the client.
When finished with the install, unless otherwise instructed by the Read Me file, you may still have to
click on the Services Tab (NT) or Configuration Tab (95/98/Me), click the Add button, select the Novell
client service, and click OK.
2.
At your Windows 2000 workstation, verify that the correct protocol and service is installed.
Verify that the
NW Link/IPX/SPX/NetBIOS Compatible Transport Protocol
is installed in the
Workstation. At the Desktop, right mouse click the
My Network Places
icon and select
Properties
.
Right mouse click on the
Local Area Connection
icon and select
Properties
. Verify that the Protocol
has been installed. If the protocol is NOT loaded, click the
Install…
button, then select
Protocol
as the
type of network component that you wish to install. Click the
Add…
button and select
NW
Link/IPX/SPX/NetBIOS Compatible Transport Protocol
. With your Windows 2000 Installer Disk
readily available, click the
Have Disk…
button and follow any remaining instructions.
Verify that the
Client Service for NetWare
is installed in the Workstation. At the Desktop, right mouse
click the
My Network Places
icon and select
Properties
. Right mouse click on the
Local Area
Connection
icon and select
Properties
. If the Client Service for NetWare is NOT loaded, click the
Install…
button, then select
Client
as the type of network component that you wish to install. Click the
Add…
button and select
Client Service for NetWare
. With your Windows 2000 Installer Disk readily
available, click the
Have Disk…
button and follow any remaining instructions.
3.
Verify that the driver is using the correct Network Port to print through. On Windows desktops, select
file:///C|/0-web/boxster/WorkCentreM24-System-Analyst-Guide/Pages/T6_NW4x5x_trouble.htm (2 of 4) [9/4/03 8:33:24 AM]
Summary of Contents for WorkCentre M24 Color
Page 2: ...Product Overview WorkCentre M24 Product Overview Standard Features Options...
Page 39: ...Novell NetWare 3 1x Bindery Networks...
Page 52: ...5b1 TCP IP Dynamic Addressing Select another Protocol Go on to Step 6...
Page 60: ...6a1 TCP IP Peer to Peer LPR Printing...
Page 82: ...6a8 EtherTalk AppleTalk Peer to Peer Printing...
Page 96: ...5h1 IPP Configuration Select another Protocol Go on to Step 6...
Page 141: ...Before You Start Click to continue on to POP3 and SMTP Setup...
Page 160: ...Unique Fax settings 18 400 0 50 to 400 50 to 400 range in 1 increments...
Page 219: ...Trademarks Notices Trademarks Notices Trademark Acknowledgements R1 Notices R2 Safety Notes R3...
