110
References and Troubleshooting
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References and Troubleshooting
Alarms and Messages
The pump can sound multiple alarms. For many of the alarms, you have the option to “acknowledge”
or “silence.”
•
Acknowledge—
the alarm clears from the screen.
•
Silence—
the alarm stays on the screen, but is silenced for 2 minutes before it sounds again. The alarm
continues until it is acknowledged or resolved.
The alarms may have different sounds depending on the sound theme selected. There are 3 different sound
themes for the alarms and beeps that the pump makes: standard, intense, and distinctive. See
on page 90 for more information on previewing and selecting the sound themes.
Types of Alarms
System Fault Alarm
If this screen appears, an unrecoverable error may have occurred, such
as a hardware or software fault. The amber indicator light is continuously
illuminated during these conditions and is accompanied by an audible
two-tone alarm. If a system fault occurs, the fault should be reported to
Smiths Medical Customer Service at 1 800.258.5361 (USA) or Smiths
Medical International Ltd. at +44 (0) 1923 246434.
To clear this alarm, remove power from the pump by opening the battery
door, and if necessary, removing the AC power. Close the battery door
and turn the pump back on. If the error code does not repeat, Customer
Service may suggest continued use of the pump. If the error is persistent,
the pump must be returned for service.
NOTE:
Document the error numbers displayed on the system fault screen to help Customer Service
identify the problem.
CAUTION:
If the power up results in an error message indicating that the protocol library was lost,
do not proceed with using the pump. Follow your facility’s procedures for downloading protocol
libraries
High Priority Alarm
A high priority alarm always pauses or stops the pump if it is running. The
alarm is accompanied by a
red
screen, and it persists until acknowledged
by the press of a key on the pump or until the condition that triggered
the alarm goes away (for example, high pressure). The alarm can be
silenced with a key press and will sound again after 2 minutes if the alarm
condition still exists.
Medium Priority Alarm
A medium priority alarm does not stop the pump if it is running.
The alarm is accompanied by an
amber
screen, and it persists until
acknowledged by the press of a key on the pump or until the condition
that triggered the alarm goes away. The alarm can be silenced with a key
press and will sound again after 2 minutes if the alarm condition still
exists.
High priority alarm (red)
System fault alarm (red).
The numbers relate to
the error that caused the
system fault.
Medium priority alarm
(amber)