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Limited Warranty
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Limited Warranty
Smiths Medical ASD, Inc. (the “Manufacturer”) warrants to the Original Purchaser that the CADD®-Solis
Ambulatory Infusion Pump (“Pump”), not including accessories, shall be free from defects in materials and
workmanship under normal use, if used in accordance with this Operator’s Manual, for a period of two years from
the actual date of sale to the Original Purchaser. THERE ARE NO OTHER WARRANTIES.
This warranty does not cover normal wear and tear and maintenance items, and specifically excludes batteries,
administration sets, extension sets or any other accessory items or equipment used with the Pump.
Subject to the conditions of and upon compliance with this Limited Warranty, the Manufacturer will repair or
replace at its option without charge (except for a minimal charge for postage and handling) any Pump (not including
accessories) which is defective if a claim is made during such two-year period.
The following conditions, procedures, and limitations apply to the Manufacturer’s obligation under this warranty:
A. Parties Covered by this Warranty:
This warranty extends only to the Original Purchaser of the Pump. This
warranty does not extend to subsequent purchasers. The Original Purchaser may be a patient, medical personnel,
a hospital, or institution which purchases the Pump for treatment of patients. The Original Purchaser should
retain the invoice or sales receipt as proof as to the actual date of purchase.
B. Warranty Performance Procedure:
Notice of the claimed defect must be made in writing or by telephone to
the Manufacturer as follows: Customer Service Department,
Smiths Medical ASD, Inc.,
1265 Grey Fox Road,
St. Paul, MN 55112, (800) 258-5361 (USA, Canada) or
Smiths Medical International Ltd.
WD24 4LG, UK, +44
(0) 1923 246434. Notice to the Manufacturer must include date of purchase, model and serial number, and a
description of the claimed defect in sufficient detail to allow the Manufacturer to determine and facilitate any
repairs which may be necessary. Authorization must be obtained prior to returning the Pump. If authorized, the
Pump must be properly and carefully packaged and returned to the Manufacturer, postage prepaid. Any loss or
damage during shipment is at the risk of the sender.
C. Conditions of Warranty:
The warranty is void if the Pump has been 1) repaired by someone other than the
Manufacturer or its authorized agent; 2) altered so that its stability or reliability is affected; 3) misused; or,
4) damaged by negligence or accident. Misuse includes, but is not limited to, use not in compliance with the
Operator’s Manual or use with nonapproved accessories. The Pump is a sealed unit, and the fact that the seal
has been broken will be considered conclusive evidence that the Pump has been altered or misused. Removal or
damage to the Pump’s serial number will invalidate this warranty.
D. Limitations and Exclusions:
Repair or replacement of the Pump or any component part thereof is the
EXCLUSIVE remedy offered by the Manufacturer. The following exclusions and limitations shall apply:
1. No agent, representative, or employee of the Manufacturer has authority to bind the Manufacturer to any
representation or warranty, expressed or implied.
2. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS OR USE OF THE PUMP FOR ANY
PARTICULAR PURPOSE.
3. The Pump can only be used under the supervision of medical personnel whose skill and judgment determine
the suitability of the Pump for any particular medical treatment.
4. All recommendations, information, and descriptive literature supplied by the Manufacturer or its agents are
believed to be accurate and reliable, but do not constitute warranties.
E. Computer Program License:
1. The Pump is intended to be used in conjunction with a particular Licensed Computer Program supplied by
Manufacturer and use of any other program or unauthorized modification of a Licensed Computer Program
shall void Manufac turer’s warranty as set forth above.
2. The Original Purchaser and any users authorized by the Original Purchaser are hereby granted a nonexclusive,
nontransferable license to use the Licensed Computer Program only in conjunction with the single Pump
supplied by Manufacturer. The Licensed Computer Program is supplied only in machine-readable object code
form and is based upon Manufacturer’s proprietary confidential information. No rights are granted under this
license or otherwise to decompile, produce humanly readable copies of, reverse engineer, modify or create any
derivative works based upon the Licensed Computer Program.
3. All other terms and conditions of this Limited Warranty shall apply to the Licensed Computer Program.
The Manufacturer disclaims responsibility for the suitability of the Pump for any particular medical treatment or
for any medical complications resulting from the use of the Pump. The Manufacturer shall not be responsible for
any incidental damages or consequential damages to property, loss of profits, or loss of use caused by any defect or
malfunction of the Pump.
This warranty gives the Original Purchaser specific legal rights, and the Original Purchaser may have other legal
rights which may vary from state to state.