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SATO CT4-LX Operator'S Manual Download Page 456

456

Error Message 1002 (Program Error)

When there is an error with the product, the error message appears on the screen.
Tap the error number button to show the details screen.
Check the cause and countermeasure, and then take appropriate action.
 

To clear the error:
Power off the product.

Cause and Countermeasure

Reference

Cause

A program error occurred in the memory.

Countermeasure

Power the product off and then on again.

 

Powering On/Off the Product

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble

Summary of Contents for CT4-LX

Page 1: ...FX3 LX...

Page 2: ...dentification 31 Using the Operator Panel 35 LED Indicator 35 Operating the Touch Panel 36 Operations in the Home Screen 38 Operations in Online Offline Mode 39 Operations in the Panel That Is Display...

Page 3: ...e Printer Driver 101 All In One Tool Features 102 Loading Media and Ribbon 103 Media Ribbon and Print Methods 103 Loading Media 104 Usable Media 104 Wind Direction of the Media 105 Precautions for Loa...

Page 4: ...ness 169 Imaging 170 Advanced 172 Interface Menu 183 Network 183 RS 232C 205 USB 207 NFC 208 Ignore CR LF 208 Ignore CAN DLE 208 RFID 208 Applications Menu 218 Protocol 218 SBPL 219 SZPL 222 SIPL 224...

Page 5: ...luetooth Menu 283 Enable 283 Name 283 PIN Code 283 BD Address 283 Firm Version 284 Host BD Address 284 Pairing 284 IAP Ready 284 iOS Reconnect 284 Authentication 284 ISI 285 ISW 285 PSI 285 PSW 285 CR...

Page 6: ...ing Write Read Conditions Appropriate for RFID Tags 387 Using the SATO RF Analyze Function to Measure RFID Tags 387 Loading the Saved RFID Tag Model 392 Printing RFID Tag Errors 396 RFID Printing Tips...

Page 7: ...514 Product Specifications 515 Hardware 515 Interface 519 Supported Interfaces 519 USB Interface 520 NFC Interface 521 LAN Interface 522 Bluetooth Interface 523 RS 232C Interface 524 Wireless LAN Int...

Page 8: ...jury or property damage if you do not follow the instructions or procedures Note The Note symbol indicates useful and supplemental information that you should know Reference The Reference symbol indic...

Page 9: ...y to others and property damage The explanation of the symbols is as follows Be sure to understand these symbols well before you read the main text Ignoring the instructions marked by this symbol and...

Page 10: ...AC adapter is dropped or breaks If the product or AC adapter is dropped or breaks immediately power off the product unplug the power cord from the outlet and contact your SATO reseller or technical s...

Page 11: ...in this condition could result in a fire or electric shock Do not put objects inside the product Do not insert or drop any metal or flammable objects down the opening cable port etc of the product If...

Page 12: ...e moving the product be sure to power it off unplug the power cord from the outlet and disconnect any connected cables Moving the product with the power cord or cables still connected could damage the...

Page 13: ...If the Operator Manual does not contain this procedure avoid trying to replace it on your own terms and contact your SATO reseller or technical support When opening and closing the print head make sur...

Page 14: ...fast changes in temperature or humidity Do not place the product near heating equipment such as a cooking appliance or heater or in other high temperature locations The product may break Do not use or...

Page 15: ...ng how to install and handle the product The product requires an AC power supply Be sure to connect the product to an AC power supply Supply a stable source of electricity to the product Do not share...

Page 16: ...midity the supply condition and the product settings the print speed the print darkness etc Please sufficiently test the product in your usage environment and use it with the optimal combination If an...

Page 17: ...circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded cable must be used in order to comply with the emission limit...

Page 18: ...produire de brouillage L utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement Cet quipement est confor...

Page 19: ...t for the recycling of electrical and electronic equipment in accordance with local regulations Inappropriate waste handling of this product may cause detrimental consequences for the environment and...

Page 20: ...tus of registered chemical substances No chemical substances are intentionally emitted nor are there any chemical substances that are registered with the European Chemicals Agency 2 Information about...

Page 21: ...21 Copyrights Any unauthorized reproduction of the contents of this document in part or whole is strictly prohibited 2020 SATO Corporation All rights reserved...

Page 22: ...sions from this material or for any damages whether direct indirect incidental or consequential in connection with the furnishing distribution performance or use of this material Specifications and co...

Page 23: ...ance Wi Fi Direct TM Wi Fi Protected Setup TM WPA TM WPA2 TM Windows and Internet Explorer are registered trademarks of Microsoft Corporation in the United States Bluetooth is a trademark of Bluetooth...

Page 24: ...s use of environmentally friendly linerless labels to prevent waste Guidance videos allow for smooth operations such as loading media and ribbons and replacing consumable parts Equipped with SOS SATO...

Page 25: ...an be easily output by using software such as the NiceLabel series NiceLabel series This software has multiple functions and is easy to operate so you can create and print labels with richly versatile...

Page 26: ...O Barcode Printer Language command to the product In addition you can print characters barcodes and graphics in various styles by combining multiple SBPL commands There are many functions for modifyin...

Page 27: ...h Standalone AEP Applications Labels can be printed by running standalone AEP applications within the product For details of the standalone applications contact your SATO sales representative AEP does...

Page 28: ...here you purchased the product Printed materials Quick Guide Safety Instructions Global Warranty Program leaflet Product Information Download Declaration of Conformity Power cord The shape of power pl...

Page 29: ...29 Keep the packaging box and cushioning material after installing the product You can pack the product into the packaging box to ship it to have repairs done...

Page 30: ...r Linerless cutter kit direct thermal models only Allows use of environmentally friendly linerless labels Can automatically cut the media in the designated number of pages RS 232C kit Allows use of RS...

Page 31: ...o power on the product press the Power Home button until the LED lights blue While the product is powered on press the Power Home button to switch to the Home screen The Home screen does not appear wh...

Page 32: ...USB memory to get the product log data and setting information and to install certificates Also other devices like a barcode scanner or keyboard can be connected Be sure to perform a virus check on t...

Page 33: ...uto clone function The connector is on the underside of the top cover Pull out the parts 3 on which are engraved inside the top cover remove the cover that is held by screws and then insert the USB me...

Page 34: ...is as follows Length under 68 mm 2 68 excludes the metal part of the connector Width under 27 6 mm 1 09 Thickness under 8 6 mm 0 34 3 Engraved Indicated by the ribbon cover open marks on the combined...

Page 35: ...the current status of the product The LED indicator shows the following states of the product LED Indicator Color Status Description Blue Lit Online mode Blue Blinking Power supply is on Off Power of...

Page 36: ...c operations of the touch panel Tap Lightly touch the screen and then release your finger Long touch Touch the screen for more than 1 second before removing your finger Swipe Slide With your finger li...

Page 37: ...37 Quickly brush your finger up down left or right against the screen...

Page 38: ...mode Various settings of the product can be operated here 2 Displays the setting menus of the SATO RF Analyze function on an RFID model This function allows you to measure RFID tags and easily set con...

Page 39: ...1 Change to Offline mode You can use the Printing Advanced Start Online menu in the Settings mode to set whether the product starts in Online mode or Offline mode when powering on Offline Mode In Offl...

Page 40: ...e upper left of the screen 1 Resolution of the product 2 Current printer language You can set the printer language in the Applications Protocol menu in the Settings mode 3 Label Waste Prevention funct...

Page 41: ...f the screen 1 Slide the bar to adjust the brightness of the LCD You can do the settings equivalent to System LCD Brightness in the Settings mode 2 Slide the bar to adjust the volume You can do the se...

Page 42: ...ay show the product status 1 Status bar Communication Interface Status Icon Description Bluetooth is enabled but not connected Bluetooth is enabled and connected Bluetooth startup failed Network link...

Page 43: ...and connected Not connected to the NTP time server Wi Fi is authenticated but not connected Wi Fi startup failed Wi Fi is connected Signal Level 1 Wi Fi is connected Signal Level 2 Wi Fi is connected...

Page 44: ...ode is disabled The On Demand mode of the SOS SATO Online Services is enabled The Real Time mode or the Light mode of the SOS is enabled The product is connected to the SOS cloud The Real Time mode or...

Page 45: ...the product Or a communication error has occurred USB Memory Status Icon Description USB memory is connected Print Job Status Icon Description Waiting for media removal Remove the media Ribbon is nea...

Page 46: ...tible print head is detected Replace the print head Maintenance Status When Notifications is enabled icons notify you at set periods about cleaning and replacing parts Icon Description Clean the print...

Page 47: ...ontinue stop or retry the process When SOS SATO Online Services is enabled scan the QR code or the NFC mark on the product or contact support by telephone The available operations vary depending on th...

Page 48: ...the procedure below to adjust the print position print darkness print speed and the label top sensor during printing 1 Tap OFFLINE or press the Power Home button Printing stops and the product switche...

Page 49: ...switches to Online mode and printing restarts using the adjusted settings When the Printing Advanced Prioritize menu is set to Commands and if the print settings have been specified by command the cha...

Page 50: ...the following procedure When the print job is canceled the data stored in the receive buffer of the product is also deleted 1 Tap OFFLINE or press the Power Home button The product switches to Offline...

Page 51: ...51 3 Tap The print job is canceled...

Page 52: ...Guidance Videos 52 Guidance Videos The product contains guidance videos that are shown on the display for visual reference of the product s operations...

Page 53: ...tter specifications Possible Possible Loading media when Label Waste Prevention is enabled thermal transfer standard specifications Possible Possible Loading media when Label Waste Prevention is enabl...

Page 54: ...Fan fold media replacement cutter specifications Possible Possible Ribbon replacement Possible Possible Print head replacement Possible Possible Platen roller replacement standard specifications Poss...

Page 55: ...e of the video 1 In the error screen tap HELP The guidance video starts The media selection screen appears when a paper end error occurs Tapping the type of media you want to load starts the guidance...

Page 56: ...ance Video in Online Mode When in the Online mode play the guidance video according to the following procedure 1 Tap OFFLINE in Online mode The product switches to Offline mode 2 Tap SETTINGS 3 Input...

Page 57: ...57 You can switch the screen by tapping or sliding the screen to the left or right 5 Tap Help The guidance video list appears 6 Tap the video for playback The guidance video starts...

Page 58: ...erating the video 1 Tap to perform continuous playback When this function is enabled the icon changes to blue 2 Playback or pause the video 3 End the video You can also press the Power Home button to...

Page 59: ...59 Settings Mode In the Settings mode you can set the product s various settings The topics here explain how to operate the Settings mode...

Page 60: ...u Access the settings for the display language buzzer volume compatibility mode etc Tools Menu Do media startup media profile editing test prints initialization and other settings Information Menu Dis...

Page 61: ...de appears when no print jobs remain in the product Change the product to the Settings mode according to the following procedure 1 Tap OFFLINE in Online mode The product switches to Offline mode 2 Tap...

Page 62: ...de You can also enter the Settings mode from the Home screen Press the Power Home button while in Online or Offline mode to show the Home screen To exit the Settings mode press the Power Home button t...

Page 63: ...sword function is enabled after inputting the password and logging in to the Settings mode you can enter the mode again for a certain period of time without inputting the password The initial value is...

Page 64: ...tapping it to enable disable the function Tap the item to show the next layer of the submenus Items with a pencil icon are items with changeable values Tap the setting item to show the detailed optio...

Page 65: ...Description Input values from the on screen keyboard Tap to confirm the setting Tap to execute items Tap to a test print or print a list of settings Tap to delete items Items with no pencil icon are...

Page 66: ...ct Character Input Numeric Input IP Address Input Character Input 1 The text you enter is displayed in the text box For passwords and other secret information tap to display what has been input 2 Tap...

Page 67: ...the input mode 4 Delete the number to the left of the cursor indicated in the text box 5 Confirm what was input IP Address Input 1 The value you enter is displayed in the text box 2 Tap the on screen...

Page 68: ...ister user data such as fonts external characters or graphics Apply setting information saved by using clone or auto clone USB Connector Type A Inside the Product It can be used for one of the followi...

Page 69: ...ernal characters and graphics on the USB can be registered to the product You need to specify this connector by using the card slot for use CC command The size of the USB memory that can be connected...

Page 70: ...Inside the Product 70 The parts 3 are indicated by the ribbon cover open marks on the combined direct thermal thermal transfer model 3 Remove the screw 4 from the underside of the top cover and then o...

Page 71: ...t the USB memory into the USB connector 6 5 Close the USB memory cover and secure it with the screw 6 Close the cover 7 7 Close the top cover Push both ends of the top cover and close it firmly until...

Page 72: ...Connecting the USB Memory Inside the Product 72 When closing the top cover be careful not to pinch your fingers The icon is shown in the status bar...

Page 73: ...Started Installation Space Front View Keep sufficient space around the product The dimensions of the front of the product are as follows The figure below shows the standard model Leave open 150 mm 5...

Page 74: ...ng or cleaning the product or replacing consumables Make sure that there is sufficient space on the rear side of the product so that no stress is applied to the power cord or cables connected to the p...

Page 75: ...75 Bottom View The dimensions of the bottom of the product are as follows The figure below shows the standard model...

Page 76: ...ocal voltage is not in the stated range contact your SATO reseller or technical support The attached power cord and AC adapter are designed exclusively for this product Do not use them with other devi...

Page 77: ...t or disconnect the power cord while your hands are wet Doing so could cause an electric shock 1 Press the Power Home button 1 of the operator panel until the LED indicator 2 lights blue and then remo...

Page 78: ...ons The screen that appears after you power on the product varies depending on the settings If Start Online in the Printing menu is disabled the Offline screen appears If AEP in the Standalone menu is...

Page 79: ...e product is powering off An incorrect power on off operation may damage the product settings In such a case the product settings are reset to their initial values It is always recommended to use the...

Page 80: ...Powering Off the Product 80 3 Tap You can power on off the product from the main power source that supplies the product with power by enabling Start on AC on the System menu...

Page 81: ...81 Initial Setup Startup Guide The topics here explain how to complete the startup guide that appears when you power on the product for the first time after purchase...

Page 82: ...Time Clock kit is installed The date and time setting screen appears if the NTP function is disabled and the optional RTC kit is installed Tapping a selection opens the next screen To move manually t...

Page 83: ...tional RTC kit Tap to reselect the region 5 Tap the unit to use The options are as follows dot inch mm 6 Tap to set the current year month and date and then tap Appears if you have disabled the NTP fu...

Page 84: ...installed the optional RTC kit The time is set in the 24 hour format When the confirmation screen appears tap to confirm the settings 8 Tap the print method to use Available only for the combined dire...

Page 85: ...available selections vary depending on the Print Mode set on the product The initial value of Print Mode differs depending on the options installed on the product If Print Mode is set to Dispenser onl...

Page 86: ...ou have finished loading the media and ribbon tap on the video s screen to stop the video Returns to the screen for selecting a video 12 Tap or slide the screen to the left The confirmation screen app...

Page 87: ...tup guide again appears 2 Select whether or not to show the startup guide during the next startup Tap CANCEL to return to the startup guide setting without canceling it You can set whether to open the...

Page 88: ...e print mode if you disable Auto mode The selectable print modes differ according to the installed options Installed option Print mode None Continuous Tear Off Dispenser unit Continuous Dispenser Cutt...

Page 89: ...and Backfeed After changing the settings confirm that the settings have become compatible with the media you are using When using RFID tags on an RFID model do not select cutter mode with no backfeed...

Page 90: ...onnecting the Product to a Computer 90 Connecting the Product to a Computer This section explains how to connect the product to a computer and how to install the printer driver and the All In One Tool...

Page 91: ...of the product When you connect them with other interfaces configure the communication conditions when needed to adapt to the computer to which you are connecting To use the printer driver the communi...

Page 92: ...ple interface cables can continue to operate when receiving data However you cannot receive data from more than one interface at a time Normally do not use multiple interfaces at a time The product pr...

Page 93: ...n setup with Android devices In addition the NFC interface can be used for changing product settings with an Android device while the product is powered off and the power cord is not connected USB Int...

Page 94: ...et long NFC Interface Connection Standard The NFC interface of the product supports a handover function that simplifies the Bluetooth Wi Fi connection setup with Android devices The handover function...

Page 95: ...he Android device LAN Interface Connection Standard Connect the interface cable when the product is powered off Connect the LAN cable to the LAN connector 1 on the product The communication condition...

Page 96: ...Interface Connection Optional Check if the RS 232C kit is attached to the product Connect the interface cable when the product is powered off Connect the RS 232C cable to the RS 232C connector 1 Confi...

Page 97: ...communication settings differ between the computer and product it will not operate correctly A communication error will be detected To use the printer driver the communication protocol must be set to...

Page 98: ...mputers that are placed within about 10 m 32 8 feet of the product Make sure that the Bluetooth function of the product and the computer are enabled and then add the product as a Bluetooth device on t...

Page 99: ...s from the Settings Mode of the Product Configure the settings related to the interfaces from the Interface menu Bluetooth menu or Wi Fi menu of the Settings mode of the product 1 Tap SETTINGS on the...

Page 100: ...ing the Interface Settings Using the All In One Tool Installing the All In One Tool When you use the All In One Tool you can easily set and manage the product Download the All In One Tool and All In O...

Page 101: ...d illustrations to the product and print it to a label Download and use the printer driver from your local SATO website https www sato global com drivers redirect html From the same site you can downl...

Page 102: ...res When you add the product to the All In One Tool you can easily set and manage the product For details of the All In One Tool download and read the All In One Tool Manual from your local SATO websi...

Page 103: ...and the combined direct thermal thermal transfer model The media or ribbon to be used varies depending on the print method Thermal transfer combined direct thermal thermal transfer model only Prints u...

Page 104: ...e Media The product can print on the following types of media Media roll Fan fold media Wristbands The product uses media sensors to detect I marks or Gaps on the media in order to precisely print the...

Page 105: ...e Media The media either winds face out or face in Load the media with the print side facing up Face out Face in The print side faces the outer side of the media The print side faces the inner side of...

Page 106: ...re hot after printing Be careful not to get burned Touching the edge of the print head with your bare hand could cause injury The usable media sizes the output speed and print quality vary depending o...

Page 107: ...eful not to get burned Touching the edge of the print head with your bare hand could cause injury 1 Press the cover open latch 1 to open the top cover 2 2 While pulling the slide lever 3 move the righ...

Page 108: ...the print head 5 If the media roll is loaded correctly the flaps 6 stand up There are two wind directions for the media The illustration is for face out media 4 Pull the media out under the left and...

Page 109: ...ing edge of the media with the media discharge outlet 6 Align the media to the print start position and switch to Online mode If the icon appears on the screen the Label Waste Prevention function is e...

Page 110: ...ected Continuous in print mode the loading method is the same as the standard The print head and its surroundings are hot after printing Be careful not to get burned Touching the edge of the print hea...

Page 111: ...th of the media guide to match the width of the media 4 Load the media roll Load the media roll from above so the print side faces the print head 7 If the media roll is loaded correctly the flaps 8 st...

Page 112: ...talled 112 5 Peel off about 20 cm 7 87 of the label and pull the liner out under the left and right tabs 9 6 Close the top cover Push both ends of the top cover and close it firmly until it clicks Whe...

Page 113: ...ugh the gap opening between the dispenser cover and the product out of the product and close the dispenser cover 8 Pull the liner lightly so that the media does not sag 9 Tap FEED to feed the media to...

Page 114: ...Loading a Media Roll When the Optional Dispenser Unit Is Installed 114 10 Tap ONLINE to change the product to Online mode...

Page 115: ...uching the edge of the print head with your bare hand could cause injury Be careful not to touch the cutter blade Adjust the cut position so as not to cut the label 1 Press the cover open latch 1 to o...

Page 116: ...If the media roll is loaded correctly the flaps 6 stand up There are two wind directions for the media The illustration is for face out media 4 Pull the paper out from the product so it goes under the...

Page 117: ...ing edge of the media with the media discharge outlet 6 Align the media to the print start position and switch to Online mode If the icon appears on the screen the Label Waste Prevention function is e...

Page 118: ...surroundings are hot after printing Be careful not to get burned Touching the edge of the print head with your bare hand could cause injury Be careful not to touch the cutter blade 1 Press the cover o...

Page 119: ...nt head 5 If the media roll is loaded correctly the flaps 6 stand up 4 Pull the media out from the product so it goes under the left and right tabs 7 and pass it through the media discharge outlet 8 5...

Page 120: ...n the Optional Linerless Cutter Unit Is Installed 120 When closing the top cover be careful not to pinch your fingers 6 Tap FEED to feed the media to the print start position 7 Tap ONLINE to change th...

Page 121: ...get burned Touching the edge of the print head with your bare hand could cause injury Fan fold media is not available in dispenser mode since the perforated line affects the dispenser function 1 Pres...

Page 122: ...more the size of 2 RFID tags or more When loading the media make sure that the label side faces up The height may be limited depending on where media is placed When drawing the media from under the de...

Page 123: ...n on the inside of the media guide For RFID tags pass the media over the protrusion on the inside of the media guide 5 While pulling the slide lever 4 move the right side media guide 5 to adjust the w...

Page 124: ...ding edge of the media extends too far from the media discharge outlet Align the leading edge of the media with the media discharge outlet 8 Align the media to the print start position and switch to O...

Page 125: ...125 Loading Ribbon Thermal Transfer Only You need to load the ribbon when printing using thermal transfer The topics here explain how to load and replace the ribbon...

Page 126: ...be changed depending on the width of the carbon ribbon Position of core adapter hooks Width of carbon ribbon Ribbon core being used A B 92 mm 3 62 110 mm 4 33 111 mm 4 37 111 mm 4 37 59 mm 2 32 76 mm...

Page 127: ...d could cause injury Use our specified supply products for the product for optimum print quality Before loading the ribbon to the product insert one core adapter into the carbon ribbon and one into th...

Page 128: ...ibbon 128 3 Load the ribbon core in order into the ribbon unit 4 Load the carbon ribbon in order into the ribbon cover 5 5 Pull out some carbon ribbon and tape it to the ribbon core and then close the...

Page 129: ...rn the dial 6 to rewind the carbon ribbon a few times 7 Close the top cover Push both ends of the top cover and close it firmly until it clicks When closing the top cover be careful not to pinch your...

Page 130: ...Replacing the Ribbon 130 Replacing the Ribbon 1 Press the cover open latch 1 to open the top cover 2 2 Pull the ribbon cover open marks 3 toward the front to open the ribbon unit 4 toward the front...

Page 131: ...131 3 Remove the used ribbon core from the ribbon cover 5 4 Remove the used ribbon from the ribbon unit 5 Load the ribbon core which was removed in step 3 in order of into the ribbon unit...

Page 132: ...o the ribbon cover 5 7 Pull out some carbon ribbon and tape it to the ribbon core and then close the ribbon cover 8 Turn the dial 6 to rewind the carbon ribbon a few times 9 Close the top cover Push b...

Page 133: ...ing edge of the media with the media discharge outlet 10 Align the media to the print start position and switch to Online mode If the icon appears on the screen the Label Waste Prevention function is...

Page 134: ...labels journal paper or RFID tags Setting Method On the SETTINGS menu use Tools Media Startup or Media Profiles Registration to batch set the settings related to the Label Waste Prevention function I...

Page 135: ...eeds media to align with the print start position Use the default value for Finisher Feed If you change Finisher Feed operation of the Label Waste Prevention function is not guaranteed Disable Auto Me...

Page 136: ...iles Registration to register a profile for each media After that apply the profile for the media you are using to the product The items that can be set are as follows The results of executing Media S...

Page 137: ...Startup 5 Tap the type of media to use and then tap or slide the screen to the left 6 For the combined direct thermal thermal transfer model tap the print method to use and then tap or slide the scre...

Page 138: ...ing other than None to use the Label Waste Prevention function Select something other than None to use RFID tags on an RFID model If you set None you cannot use RFID tags 8 Tap Start and execute autom...

Page 139: ...Advanced Calibrate 9 Tap or slide the screen to the left 10 Select whether to enable or disable the Label Waste Prevention function and then tap or slide the screen to the left This is not displayed i...

Page 140: ...abel 3 Liner Calculate the values from the following equations to input dots 203 dpi Label length mm x 8 305 dpi Label length mm x 12 This is not displayed if the optional dispenser unit or linerless...

Page 141: ...14 For the RFID models tap the RFID tag format to use and then tap or slide the screen to the left If an RFID tag format is not registered only None Specified is displayed You can register RFID tag fo...

Page 142: ...tartup When Using Only One Type of Media 142 16 Tap to finish The settings are applied to the product To cancel the settings you are currently doing press the Power Home button Tap on the message to c...

Page 143: ...n register a maximum of 5 media profiles The setting items that can be registered to media profiles are as follows Printing Media Type Printing Printing Mode Printing Speed Printing Sensor Type Printi...

Page 144: ...s Media Profiles When Using Multiple Types of Media 144 4 Tap Media Profiles Editing Media Profiles Registration 5 Tap the items shown as Non registered 6 Tap the type of media to use and then tap or...

Page 145: ...n tap or slide the screen to the left If you have selected Wristband for media type you can only select Gap or I Mark If you have selected koDakara for media type you can only select I Mark Select som...

Page 146: ...iners such as wristbands or journal paper load the media as is When the sensor adjustment is complete the Sensor adjustment value changes to Complete This is displayed only if you have selected Gap or...

Page 147: ...r linerless cutter unit is installed When using linerless labels journal paper or RFID tags you cannot use the Label Waste Prevention function 12 Tap Edit To accurately execute the Label Waste Prevent...

Page 148: ...nit is installed This is displayed if you have selected Label for the media type and selected Gap or I Mark for the sensor type and enabled the Label Waste Prevention function You can change the units...

Page 149: ...capital and small letters numbers and symbols If you do no edits it is registered as Media type Media profile number example Label 1 17 Tap or slide the screen to the left 18 Confirm the settings and...

Page 150: ...Offline screen When even one of the following settings is changed the name of the media profile disappears from the Online Offline screen Setting items displayed in Media Profiles Registration Printi...

Page 151: ...Prints using a ribbon Direct thermal Prints using direct thermal media Ribbon is not necessary if you are using direct thermal media The print method can be set through the Startup Guide Media Startup...

Page 152: ...Print Method Combined Direct Thermal Thermal Transfer Model Only 152 4 Tap Printing Mode 5 Select the print method Use Ribbon Prints using a ribbon Direct Thermal Prints using direct thermal media...

Page 153: ...are as follows I mark Gap 1 Feed direction Set the sensor type to detect the print position according to the media to be used The sensor types can be set through the Startup Guide Media Startup and Me...

Page 154: ...mark type Use the reflective sensor If you have selected Dispenser in the Print Mode menu only Gap and I Mark will be available If you have selected Linerless cutter or Linerless tearoff in the Print...

Page 155: ...dow on top of the product You can visually check the remaining amount of media in the product through the window 1 on top of the product Checking through the notifications of the product The product h...

Page 156: ...Conditions That Trigger Paper End in the Feeding Operation A paper end error occurs while paper is being fed when the paper end sensor detects there is no paper and continues to detect no paper for 1...

Page 157: ...sition 2 Paper end sensor I mark sensor Gap sensor Select in Advanced Paper End in the Printing menu or specify by command 3 Feed direction If a paper end error is detected while printing operation va...

Page 158: ...g stops immediately and a paper end error occurs 1 Print head position 2 Paper end sensor 3 Amount of media remaining 4 Amount of printing remaining When the Amount of Printing Remaining Is Less Than...

Page 159: ...one after the error is cleared 1 Print head position 2 Paper end sensor 3 Amount of media remaining 4 Position of last edge detected is saved For non Adhesive Tag Fan fold Media A paper end error occu...

Page 160: ...rigger Ribbon End Thermal Transfer Only Ribbon end error is detected by the ribbon sensor in the ribbon supply spindle Ribbon end error occurs when the product detects that the ribbon in the ribbon su...

Page 161: ...bbon near end occurs when the amount of ribbon remaining is approximately less than 5 to 7 m 16 4 to 23 0 feet ribbon diameter approximately 18 mm 0 71 The amount of ribbon remaining 5 to 7 m 16 4 to...

Page 162: ...ilable for the SETTINGS menu of the product Click the icon to jump to the description of each menu item The Language menu appears if you enable it by going to the System Regional Display Language Icon...

Page 163: ...this setting are linked and are changed with the settings in the Tools Media Startup menu Label Length Set the length of the media The setting range varies depending on the print resolution of the pro...

Page 164: ...al Unit menu Set the label size to a value that includes the liner Auto Measure The product automatically measures the length of the media The measured length of the media will be automatically saved...

Page 165: ...Prints using a ribbon Direct Thermal Prints using direct thermal media The changes to this setting are linked and are changed with the settings in the Tools Media Startup menu Ribbon Near End When Ri...

Page 166: ...the Print Mode menu only Gap and I Mark will be available If you have selected Linerless cutter or Linerless tearoff in the Print Mode menu only None and I Mark will be available Select something oth...

Page 167: ...rint data is received within the period specified for Eject Cut the product feeds the media to the cut position and cuts at the end position of the printed media Partial cutter Cuts each media leaving...

Page 168: ...ss cutter Linerless tearoff Backfeed Backfeed is applicable only when the print mode is set to something other than continuous mode The options are as follows None Does not backfeed After After cut ba...

Page 169: ...print operation after cutting the last printed media Appears only if you have selected Cut Print in the Print Mode menu or if you have selected Partial cutter and then Before in Backfeed The setting r...

Page 170: ...the correction value from the print reference position as for the direction of the paper feed and for the direction opposite to the paper feed 1 Feed direction The setting range varies depending on th...

Page 171: ...he right side and to adjust to the left side 1 Feed direction The setting range varies depending on the print resolution of the product The setting range is as follows Resolution Setting range 203 dpi...

Page 172: ...al base reference point 8 Base reference point after adjustment Advanced Set detailed sensor operation and print motion The setting items are as follows Calibrate Adjust the media sensor level In inst...

Page 173: ...top cover 2 Load the media For adjusting Gap I Mark Gap I Mark Remove the label from the liner and set the liner so the I mark is not above the I mark sensor For media without liners such as wristban...

Page 174: ...GAP Levels in the Calibrate menu 5 Change the Emit value until the Sensor value is below 0 5 V Set the Emit value as low as possible 6 If the Sensor value does not decrease below 0 5 after you change...

Page 175: ...evels Manually set the I mark sensor level The setting procedure is as follows First adjust the Low level voltage of the I mark sensor 1 Pass the media attached with liner above the I mark sensor Alig...

Page 176: ...in the Tools Media Startup menu I Mark Slice Level Set the I mark sensor slice level The setting procedure is as follows 1 Use the following formula to calculate the slice level High level Low level...

Page 177: ...nd during the backfeed Every Page Perform the head check for each specified number of media Every Page Perform the head check for each specified number of media Appears only if you have selected Every...

Page 178: ...stem Regional Unit menu The changes to this setting are linked and are changed with each of the test print settings in the Tools Test Print menu Pitch By adjusting the print position you can set the p...

Page 179: ...ion and to correct in the feed direction The setting range varies depending on the print resolution of the product The setting range is as follows Resolution Setting range 203 dpi 1 dot 0 125 mm 0 004...

Page 180: ...el Waste Prevention function This is not displayed if the optional dispenser unit or linerless cutter unit is installed The setting items are as follows Enable Enable or disable the Label Waste Preven...

Page 181: ...d with the settings in the Tools Media Startup menu Finisher Feed Set the media feed amount for tear off cut and dispense stop Set the media feed amount based on the print head position of 0 The actua...

Page 182: ...bled you can tap REPRINT in the online screen to print the previous data again The previous data is lost if the product is powered off Print End Position Adjust the media stop position or cut position...

Page 183: ...RFID menu appears only for the RFID models Network This menu is to use LAN for the interface between the computer and the product The setting items are as follows Settings Set the LAN The setting ite...

Page 184: ...s DHCP Update the lease time and get the IP address from the DHCP server again Available only if you have selected DHCP in the Mode menu IP Address Set and check the IP address If you have selected DH...

Page 185: ...ic in the Mode menu set the address of the DNS server The setting range is as follows 000 000 000 000 to 255 255 255 255 You can register up to three IP addresses for the DNS server Use a comma to del...

Page 186: ...s as follows 0 0 0 0 0 0 0 1 to ffff ffff ffff ffff ffff ffff ffff ffff Prefix Length If you have selected Static in the Mode menu set the prefix The setting range is from 1 to 128 Gateway Set and che...

Page 187: ...et server function of TCP IP either of the following connection methods can be used The ports to be used and their roles change depending on the connection method and communication protocol Two port c...

Page 188: ...2 and 3 Set a value other than 20 21 22 53 80 123 443 465 515 546 547 587 8080 or 8883 These values duplicate other port numbers so that correct communications would be impossible AEP does not support...

Page 189: ...queuing for connection when multiple hosts or applications are sending connection requests to the product While connecting with one host or application the product can receive connection requests fro...

Page 190: ...Network 190 Compatible mode Standard mode STATUS4 Compatible mode Standard mode STATUS5 Compatible mode...

Page 191: ...ue Status4 Cyclic Response Set the interval for the cyclic status response This can be set only if you have selected STATUS4 in the Flow Control menu The setting range is from 100 to 999 ms Proxy LAN...

Page 192: ...of the product The setting items are as follows Enable Enable or disable the functions for NTP Error Set to show the NTP error message if detected Time Server IP Set the IPv4 address IPv6 address or D...

Page 193: ...sysContact Set the contact information You can enter 0 to 255 characters Alphabets numbers and symbols can be used sysName Set the name information You can enter 0 to 255 characters Alphabets numbers...

Page 194: ...haracters Alphabets numbers and symbols can be used Initial setting rouser User Security Set the read only security level Appears only if you have selected 1 2c 3 or 3 in the SNMP Version menu The opt...

Page 195: ...ion Set the SNMP version The options are as follows 1 2c 3 1 2c 3 Disabled Community Set the read write community name Appears only if you have selected 1 2c 3 or 1 2c in the SNMP Version menu You can...

Page 196: ...s numbers and symbols can be used Initial setting mypassword Privacy Protocol Set the privacy protocol Appears only if you have selected Privacy in the User Security menu The options are as follows DE...

Page 197: ...cted 2 or 3 in the Destinations menu Destination 3 Set address 3 for the trap destination The displayed IP version differs depending on the IP Version setting Appears only if you have selected 3 in th...

Page 198: ...on passphrase Appears only if you have selected Authentication or Privacy in the Security menu You can enter 8 to 32 characters Alphabets numbers and symbols can be used Initial setting mypassword Pri...

Page 199: ...the product s operating information and to check or modify the product s settings via SOS Web Confirm and agree with the Terms of Use to enable the Real Time mode Light Sends the product information t...

Page 200: ...sers only Sets the function for periodic SOS SATO Online Services notifications Available only if you have selected On Demand in the SOS Mode menu In this function the product information is shown per...

Page 201: ...can specify or check the print distance of the print head for the timing to perform the periodic notification Appears only if you have selected Thermal Head or Thermal Head Cutter for Counter in the T...

Page 202: ...optional RTC kit and if you have selected Daily in the Type menu Time 2 SOS users only Specifies the time to perform the second periodic notification Appears only if you have enabled the NTP function...

Page 203: ...nt You can execute printing in the scan screen for the QR code Tap PRINT to print the QR code To print the QR code use media of more than 40 mm 1 57 in length and more than 40 mm 1 57 in width not inc...

Page 204: ...nits to dots inches or mm in the System Regional Unit menu Daily Checkup SOS users only Shows the current product information with a QR code Scan the QR code with a tablet or smartphone and send it to...

Page 205: ...additional ARP announcement The ARP is sent at 1 2 4 8 and 16 seconds after the link up DHCP assignment Disable the additional ARP announcement The ARP is only sent at 1 second after the link up DHCP...

Page 206: ...rations 8 N 1 8 O 1 8 E 1 8 N 2 8 O 2 8 E 2 7 N 1 7 O 1 7 E 1 7 N 2 7 O 2 7 E 2 Parameter Configurations List Parameters Data length bit Parity Stop bit bit 8 N 1 8 None 1 8 O 1 8 ODD 1 8 E 1 8 EVEN 1...

Page 207: ...ows Flow Control Set the communication protocol The options are as follows STATUS4 STATUS5 NONE BCC Enable or disable the BCC check function Available only if you have selected STATUS5 in the Flow Con...

Page 208: ...x0A in the received data Ignore CAN DLE Set whether to ignore the CAN DLE code 0x18 0x10 in the received data A message prompting you to restart the product will appear on the Home screen if you have...

Page 209: ...d information from inlays according to the Inlay Configuration Guide For details access the following URL https www sato global com rfid guide html To use inlays that are not in the Inlay Configuratio...

Page 210: ...e data in the selected memory area of the inlay The setting items are as follows Memory Bank Set the memory area of the inlay to read The readable memory areas are as follows EPC TID USER PC RSSI Data...

Page 211: ...he next data is written without trying to write the same data again If the RFID errors occur consecutively printing stops after the number of retries in Retries occurs and the RFID error screen opens...

Page 212: ...not displayed Printing continues RFID Tag Printing stops and an RFID undetected warning error is displayed if there is no RFID command in the print job when an RFID tag is loaded The error is no longe...

Page 213: ...ems are as follows Count Success Shows the total number of successful times you have written to an RFID tag Count Failure Shows the total number of RFID write errors Count Total Shows the total number...

Page 214: ...0049 305 dpi 1 dot 0 083 mm 0 0033 You can change the units to dots inches or mm in the System Regional Unit menu SATO RF Analyze Set and execute the SATO RF Analyze function and save the results of...

Page 215: ...e changed with the settings in the RFID Write Power menu Read Power Set radio power level used to read information from inlays according to the Inlay Configuration Guide For details access the followi...

Page 216: ...oduct You can use this if more than one RFID tag model has been registered Tap the RFID tag model to read and then tap in the confirmation message The name of the RFID tag model that was read appears...

Page 217: ...0 0033 12 to 2 880 dots You can change the units to dots inches or mm in the System Regional Unit menu Set a value that includes the liner When the settings are complete tap Save as and input a name...

Page 218: ...d set the printer language In AUTO mode the product can change the language after startup by receiving another language SBPL Set when you use the SBPL printer language SZPL Set when you use the SZPL p...

Page 219: ...Online Offline screen Printer language is finalized with the received print data When SBPL Standard Code in the Applications menu is disabled the Protocol setting will be changed to SBPL SBPL SBPL SAT...

Page 220: ...pply the settings When AUTO is selected in the Protocol menu while this setting is disabled this setting will become enabled Orientation Select the layout for printing the label Portrait Use a portrai...

Page 221: ...The options are as follows JP COMPATIBLE JP JISX0208 JP JISX0213 GB18030 BIG5 KSC5601 Character Code Set the character code to be used The options vary depending on the kanji code set in the Kanji Se...

Page 222: ...nt all characters with a fixed pitch Code Page Select the code page to be used from the list Set the European currency symbol to the ASCII code The setting range is from 0 to FF hexadecimal SZPL To us...

Page 223: ...0033 You can change the units to dots inches or mm in the System Regional Unit menu Label Rotation Set the page orientation for label printing The label size set in the product is used as a reference...

Page 224: ...le 24 01 17 01 45 Default Font If you are using the multilingual fonts in the product select a default font from the list SIPL To use SIPL as a printer command set the following items Font Settings Se...

Page 225: ...save the user format data registered at printing in the product The user format data remains in the product memory until the product is powered off You need to register a user format again after rebo...

Page 226: ...de menu The setting range is from 0 to 255 Each code must be set to different values 3rd Byte Code Set the third byte code You can change the code only if you have selected Custom in the Control Code...

Page 227: ...size command in the print data 300DPI Head Compatibility When you are using a product with 305 dpi resolution enable or disable 300 dpi head compatibility When it is enabled print data for 300 dpi re...

Page 228: ...ve selected Custom in the Code Type menu The setting range is from 0 to FF hexadecimal Each code must be set to different values CNTBY Set the CNTBY code You can change the code only if you have selec...

Page 229: ...rueType font compatible mode The bold TrueType fonts are printed in smaller pitch Disable TrueType font compatible mode Graphics Set whether to allow the registration of graphic data even if a line fe...

Page 230: ...ds When you select Settings for an item the setting specified in the SDPL menu of the product will be used The setting items are as follows Format Attribute Set whether to prioritize the settings thro...

Page 231: ...or through commands for the scalable font style settings The options are as follows Commands Prioritize the settings through commands Settings Prioritize the settings through the product Sensor Type S...

Page 232: ...ct or through commands for the module selection setting The options are as follows Commands Prioritize the settings through commands Settings Prioritize the settings through the product Others The opt...

Page 233: ...u can change this setting only if you have selected Settings in the Prioritize Scalable Font Style menu The setting items are as follows Bold Set whether to use bold for the scalable fonts Italic Set...

Page 234: ...ect a location to save the settings of the product You can change this setting only if you have selected Settings in the Prioritize Module Selection menu You can select from A B C Assigned by STX X D...

Page 235: ...degree Labels are printed in inverse portrait orientation Memory Device Select the product s memory space in which to store forms graphics and fonts The options are as follows Internal RAM Use the pro...

Page 236: ...pi simulation mode The sizes and positions of objects such as lines boxes and barcodes in the print data are automatically adjusted to the equivalent 300 dpi sizes and positions for printing Disable 3...

Page 237: ...SATO sales representative for more information about the use of AEP mode A message prompting you to restart the product will appear on the Home screen if you have made any changes In such a case rebo...

Page 238: ...enu is enabled Rotates the page orientation 180 degrees Does not rotate the page orientation Divider Label Set whether to print a label with a slanted line Appears only if AEP menu is enabled Show On...

Page 239: ...g to the Home screen Home Key Confirmation Dialog A confirmation message is shown before returning to the Home screen Home Key Password Lock You need to enter the password set in the Password menu bef...

Page 240: ...nected to the product Select the external keyboard layout from Western European languages Eastern European languages Japanese Chinese and Korean Japanese Chinese and Korean only support a change in th...

Page 241: ...then tap 2 On the confirmation message tap to cancel or tap to confirm the setting Date Set the date You can set the date only if you have installed the optional RTC kit and the NTP function is disabl...

Page 242: ...ut when the print head needs to be cleaned You can change the setting only if you enabled the Clean Printhead menu The product shows the print distance as a setting value The setting range is from 10...

Page 243: ...he cutter Change Platen Notify when the platen roller needs to be replaced The setting items are as follows Change Platen Enable or disable the notification function about when the platen roller needs...

Page 244: ...Set the type of sounds when the touch panel and Power Home button are operated The options are as follows None Mute key sounds Sound1 Sound2 Sound3 Energy Saving The setting item is as follows Auto P...

Page 245: ...ct is turned on until it is off When you turn off the product the count is reset to 0 Password The setting items are as follows Password Enable Enable or disable the password setting If you have enabl...

Page 246: ...sage or enable the password input before settings are written to the product from an Android device with the NFC interface To use the NFC Security function the settings must be written from the Androi...

Page 247: ...not repeatedly power on off the product If you power the main power source off and then on again quickly the product may not be powered on because it is still in the powering off process In such a ca...

Page 248: ...ed data to the proper commands and then print K5 16 x 16 dots Kanji in horizontal line with one byte character K6 24 x 24 dots Kanji in horizontal line with one byte character K7 22 x 22 dots Kanji in...

Page 249: ...specification is made The specified parameter is enabled until the next specification is made The specified parameter is enabled in the field Volatilize Parameters Set whether to return the setting va...

Page 250: ...code KC command and the kanji set KS command in the print data Human Readable Overwrite When you are printing the human readable information for barcodes over a graphic set whether to not leave a whit...

Page 251: ...pecified by the barcode ratio registration BT command On this product Matrix2of5 is registered regardless of whether this setting is enabled disabled X20 Font Compatible Set whether to make it possibl...

Page 252: ...ape label size as specified by the media size A1 command When data that exceeds the printable area is being printed printing may not be done up to the maximum print areas for portrait and landscape If...

Page 253: ...garding compatibility with CT4i whether or not serial numbers are returned varies depending on the selection If you select L espritV CT4i ID serial numbers are returned with the device ID If you selec...

Page 254: ...Theme 254 The options are as follows Soft Gray Dark...

Page 255: ...ecuting Media Startup are reflected in each of the setting items Printing Media Type Printing Printing Mode Printing Speed Printing Sensor Type Printing Darkness Setting items under Printing Advanced...

Page 256: ...ap Register in the final confirmation screen to register the media profile An icon is added to the Home screen for the media profile that was registered Tap the icon to apply the settings to the produ...

Page 257: ...ition cut position dispense stop position The setting range varies depending on the print resolution of the product The setting range is as follows Resolution Setting Range 203 dpi 1 dot 0 125 mm 0 00...

Page 258: ...ecessary media width of the test print The necessary media width is 50 8 mm 2 for Small Label Length Set the length of one piece of the media used for the test print The setting range varies depending...

Page 259: ...alue the stop position moves opposite the feed direction Darkness Adjust Fine tune the print darkness of the test print 0 is the lightest and 99 is the darkest You can change the units to dots inches...

Page 260: ...itch Set the print position in the vertical direction The setting range varies depending on the print resolution of the product The setting range is as follows Resolution Setting range 203 dpi 1 dot 0...

Page 261: ...and Darkness Adjust are linked and are changed with the settings in the Printing Advanced Adjustments menu Paper Sensor Print the detection result of the media sensor level 1 Check and set the items a...

Page 262: ...range 203 dpi 1 dot 0 125 mm 0 0049 30 to 30 dots 305 dpi 1 dot 0 083 mm 0 0033 45 to 45 dots When you decrease the setting value the stop position moves in the feed direction When you increase the se...

Page 263: ...on cut position dispense stop position The setting range varies depending on the print resolution of the product The setting range is as follows Resolution Setting range 203 dpi 1 dot 0 125 mm 0 0049...

Page 264: ...emory The setting items are as follows Hex Dump Mode Enable or disable the Hex Dump mode If you enable Hex Dump Mode the product prints the received data and at the same time creates a file of the rec...

Page 265: ...0 The details of the files created inside hexdump of the product are as follows BT00xx bin Received data through Bluetooth LAN00xx bin Received data through LAN NFC00xx bin Received data through NFC P...

Page 266: ...ts of the receive buffer for pipe SCI0001 bin The contents of the receive buffer for RS 232C USB0001 bin The contents of the receive buffer for USB WIFI0001 bin The contents of the receive buffer for...

Page 267: ...lete buff The buffer data saved after you perform the Buffer Dump hexdump The received data created through Hex Dump Mode 2 Tap the file to delete The selected file name is highlighted 3 Tap to delete...

Page 268: ...conditions Data Settings Initialize the product s data and setting values The data that is initialized is the fonts and graphics registered in the product Select the setting items to be initialized T...

Page 269: ...e setting values for the interface settings Printing Initialize the setting values in the Printing menu When you select which items to initialize a screen to confirm initialization appears Tap to exec...

Page 270: ...ster the current product settings as a new profile Enter a name for the profile to be registered as You can enter a maximum of 32 characters You can use alphabet capital and small letters numbers and...

Page 271: ...he USB connector Type A on the back of the product Be sure to perform a virus check on the USB memory before connecting it to the product SATO Corporation shall not be held responsible for any product...

Page 272: ...nstalled Wi Fi Root CA certificates Wi Fi Client Deletes the installed Wi Fi client certificates Wi Fi Private Key Deletes the installed Wi Fi private key EAP FAST PAC File Deletes the installed EAP F...

Page 273: ...tor to check or edit the data To apply the settings to a product save the pkg file in the root folder of a USB memory and then insert it into the product AutoClone Setting The auto clone function auto...

Page 274: ...held responsible for any product malfunctions caused by a virus spread via USB memory Formatting a USB memory deletes all the data on the USB memory Save any necessary data to a separate location in...

Page 275: ...consumables The items are as follows Install Paper Shows the video for loading the media The items are as follows Roll Shows the video for loading the media roll The items are as follows Standard Sho...

Page 276: ...Standard Shows the video for loading media when the Label Waste Prevention function is enabled standard specifications Cutter Shows the video for loading media when the Label Waste Prevention functio...

Page 277: ...e as follows Standard Shows the video for replacing fan fold media standard specifications Cutter Shows the video for replacing fan fold media cutter specifications Replace Ribbon Shows the video for...

Page 278: ...rinter language etc and versions of applications that are installed on the product Installation Log Show or clear the installation log data in the product The setting items are as follows Press the CL...

Page 279: ...hows the FPGA version of the product Counters Shows information about the product s counter Only SATO authorized service personnel are permitted to clear the counter The setting items are as follows H...

Page 280: ...wireless LAN Bluetooth kit is installed The items are as follows Wi Fi IPv4 Address Shows the IPv4 address of the wireless LAN Wi Fi IPv6 Address Shows the IPv6 address of the wireless LAN Does not a...

Page 281: ...wn only when the optional wireless LAN Bluetooth kit is installed Bluetooth Shows the information of the Bluetooth connection This information is shown only when the optional wireless LAN Bluetooth ki...

Page 282: ...Language Menu 282 Language Menu Appears if the System Regional Display Language Icon menu is enabled A shortcut to the Messages menu is displayed...

Page 283: ...luetooth menu Enable Enable or disable the functions for Bluetooth Name Set the device name for the product You can enter 1 to 53 characters Alphabets capital and small letters numbers and symbols can...

Page 284: ...file appear in Available devices For example a headset keyboard or barcode scanner IAP Ready Shows the operational status of the IAP authentication chip enabling the communication between an iOS equip...

Page 285: ...value ISW Set the ISW communication parameter The setting range is 0 or from 18 to 4096 The setting range varies depending on the ISI communication parameter setting value Set to a value that is less...

Page 286: ...Flow Control 286 Flow Control Set the communication protocol The options are as follows STATUS3 STATUS4 MULTI NONE...

Page 287: ...ave the settings appears tap Tap to discard the changes Tap on the message to confirm whether you want to discard the changes The following settings are available in the Wi Fi menu Enable Enable or di...

Page 288: ...time and get the IP address from the DHCP server again Shown only if Wi Fi Direct is disabled and you have selected DHCP in the Mode menu IP Address Set and check the IP address Cannot be changed when...

Page 289: ...If you have selected Static in the Mode menu set the address of the DNS server The setting range is as follows 000 000 000 000 to 255 255 255 255 You can register up to three IP addresses for the DNS...

Page 290: ...follows 0 0 0 0 0 0 0 1 to ffff ffff ffff ffff ffff ffff ffff ffff Prefix Length If you have selected Static in the Mode menu set the prefix The setting range is from 1 to 128 Gateway Set and check t...

Page 291: ...rver function of TCP IP either of the following connection methods can be used The ports to be used and their roles change depending on the connection method and communication protocol Two port connec...

Page 292: ...1 2 and 3 Set a value other than 20 21 22 53 80 123 443 465 515 546 547 587 8080 or 8883 These values duplicate other port numbers so that correct communications would be impossible AEP does not supp...

Page 293: ...queuing for connection when multiple hosts or applications are sending connection requests to the product While connecting with one host or application the product can receive connection requests fro...

Page 294: ...Wi Fi Setting 294 Compatible mode Standard mode STATUS4 Compatible mode Standard mode STATUS5 Compatible mode...

Page 295: ...tus4 Cyclic Response Set the interval for the cyclic status response This can be set only if you have selected STATUS4 in the Flow Control menu The setting range is from 100 to 999 ms Proxy Wi Fi Set...

Page 296: ...n to the access point is established Successfully configured appears on the screen PIN Set the wireless LAN connection using the PIN code method 1 Tap PIN in the Wi Fi Protected Setup WPS menu 2 When...

Page 297: ...he GO Group Owner and will wait for a connection request from another device If the product is powered off during a persistent group connection the group will be started automatically after the produc...

Page 298: ...follows Open System Shared Key Key Index Set the key index Set the key index WEP key according to the access point of the wireless LAN you connect The setting range is from 1 to 4 Depending on the ac...

Page 299: ...he functions for EAP Appears only if you have selected items other than Personal PSK in the WPA Authentication menu or if you have selected Dynamic WEP in the Wi Fi Connection Setting Security menu Th...

Page 300: ...disable server certificate validation Appears only if you have selected anything other than LEAP in the EAP Mode menu Private Key P W Set the Private Key password Available only if you have selected T...

Page 301: ...product IP address can be checked in SETTINGS Information LAN or Wi Fi menus 1 Open up the browser and enter the product s URL If the product s IP address is 192 168 143 123 enter the following URL h...

Page 302: ...sing to the Web Configuration Page 302 b Select settings for the user enter the password and click Login The default user is settings and the default password is 0310 3 Click on the page 3 you want to...

Page 303: ...ine error and current status icons 2 Printing Shows the print speed darkness sensor print mode and backfeed setting 3 Device Shows the model current resolution and options that are installed 4 Network...

Page 304: ...Dashboard 304 7 Wi Fi Strength Shows the current Wi Fi communication strength If the product is P2P GO the Wi Fi Strength will not be shown...

Page 305: ...mode 2 Interface You can do the settings equivalent to the Interface menu in the Settings mode 3 Applications You can do the settings equivalent to the Applications menu in the Settings mode 4 Standa...

Page 306: ...e This information is shown only when the optional wireless LAN Bluetooth kit is installed 10 Wi Fi You can do the settings equivalent to the Wi Fi menu in the Settings mode This information is shown...

Page 307: ...elect the certificate file from the list and click Upload and the authentication file will be installed 2 Clone You can do the setting equivalent to Tools Clone in the Settings mode Copy the current p...

Page 308: ...mode Perform a test print 8 Support Info List various information of the product such as attached options serial number application versions and settings configuration You can also get a screenshot o...

Page 309: ...309 Certificates Shows the root certificate authority and client certificates installed on the product The client certificate that is a PFX PKCS 12 file will not be shown...

Page 310: ...rintable Area 310 Adjusting the Product Printable Area The printable area of the product is shown in the figure below 1 Print head 2 Printable area 3 Feed direction 4 Media guide 5 Maximum media width...

Page 311: ...r off position 3 Cutter tear off position 4 Cutter linerless cutter position 5 Dispensing stop position 6 Tear off position 7 Label top sensor position 8 Print head position 9 Gap sensor position 10 I...

Page 312: ...Media Sensor Positions and Media Stop Positions 312 15 Feed direction...

Page 313: ...ing Operations Printing Operations The product s printing operations vary depending on the combination of the following settings Print mode Enabled disabled media sensor Backfeed operation Enabled dis...

Page 314: ...Operations in Continuous Mode 314 Operations in Continuous Mode Continuous Mode Head Check Disabled Operation The figure above shows the reference position when the Gap sensor is used Timing Chart...

Page 315: ...315 Continuous Mode Head Check Enabled Operation The figure above shows the reference position when the Gap sensor is used Timing Chart...

Page 316: ...1 After printing if the period specified in Option Waiting Time TW initial value 0 ms has passed and if there is no print data remaining the product will feed the media to the position for manual cutt...

Page 317: ...317 Timing Chart When TW is 10...

Page 318: ...od specified in Option Waiting Time TW initial value 0 ms has passed and if there is no print data remaining the product will feed the media to the position for manual cutting The figure above shows t...

Page 319: ...319 Timing Chart When TW is 10...

Page 320: ...n Cutter Mode Cutter Mode and No Backfeed Head Check Disabled Operation 1 Because backfeeding is not done the media in the head area becomes non printable The figure above shows the reference position...

Page 321: ...and No Backfeed Head Check Enabled Operation 1 Because backfeeding is not done the media in the head area becomes non printable The figure above shows the reference position when the Gap sensor is us...

Page 322: ...322 Cutter Mode and Backfeed After Printing Head Check Disabled Operation The figure above shows the reference position when the Gap sensor is used Timing Chart...

Page 323: ...323 Cutter Mode and Backfeed After Printing Head Check Enabled Operation The figure above shows the reference position when the Gap sensor is used Timing Chart...

Page 324: ...324 Cutter Mode and Backfeed Before Printing Head Check Disabled Operation The figure above shows the reference position when the Gap sensor is used Timing Chart...

Page 325: ...325 Cutter Mode and Backfeed Before Printing Head Check Enabled Operation The figure above shows the reference position when the Gap sensor is used Timing Chart...

Page 326: ...fter printing if the next data is received printing will be done and the media will be cut on the cut position 2 After printing if the next data is not received and the waiting period for Eject Cut ha...

Page 327: ...327 Timing Chart...

Page 328: ...is received printing will be done and the media will be cut on the cut position 2 After printing if the next data is not received and the waiting period for Eject Cut has passed Eject Cut will be per...

Page 329: ...329 Timing Chart...

Page 330: ...rtial Cutter Mode Partial Cutter Mode and No Backfeed Head Check Disabled Operation 1 Because backfeeding is not done the media in the head area becomes non printable The figure above shows the refere...

Page 331: ...Mode and No Backfeed Head Check Enabled Operation 1 Because backfeeding is not done the media in the head area becomes non printable The figure above shows the reference position when the Gap sensor i...

Page 332: ...e next data is received printing will be done and the media will be cut on the cut position 2 After printing if the next data is not received and the waiting period for Eject Cut has passed Eject Cut...

Page 333: ...e next data is received printing will be done and the media will be cut on the cut position 2 After printing if the next data is not received and the waiting period for Eject Cut has passed Eject Cut...

Page 334: ...d Operation 1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed 2 Because backfeeding is not done the media in thi...

Page 335: ...ensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed 2 Because backfeeding is not done the media in this area is non printable The f...

Page 336: ...Check Disabled Operation 1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed The figure above shows the reference...

Page 337: ...d Check Enabled Operation 1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed The figure above shows the reference...

Page 338: ...d Check Disabled Operation 1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed The figure above shows the referenc...

Page 339: ...d Check Enabled Operation 1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed The figure above shows the reference...

Page 340: ...onfirms the dispensing condition and the product does not perform the next operation until the label is dispensed 2 The backfeed speed becomes 2 inches sec immediately after powering on the product or...

Page 341: ...the product does not perform the next operation until the label is dispensed 2 The backfeed speed becomes 2 inches sec immediately after powering on the product or more than 1 hour after completing a...

Page 342: ...dispensing condition and the product does not perform the next operation until the label is dispensed 2 The backfeed speed becomes 2 inches sec immediately after powering on the product or more than 1...

Page 343: ...oes not perform the next operation until the label is dispensed 2 The backfeed speed becomes 2 inches sec immediately after powering on the product or more than 1 hour after completing a print operati...

Page 344: ...RFID Models Only RFID Write with Continuous Mode Tag Offset 0 1 The EPC code write IP0 command writes the data at this inlay position The EPC code read RFID read DC2 PJ UID EPC IDm print TU and UID E...

Page 345: ...print TU commands acquire the information at this inlay position do not use them if the Tag Offset is set to other than an initial value 2 The EPC code write IP0 command writes the data at this inlay...

Page 346: ...position after printing 1 Because the EPC code read and RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 The EPC code write IP0 command writes the data at th...

Page 347: ...ds acquire the information at this inlay position do not use them 2 Because the EPC code read and UID EPC IDm print TU commands acquire the information at this inlay position do not use them if the Ta...

Page 348: ...fter printing is selected the tag backfeeds after the cut and stops at the print head position 1 The EPC code write IP0 command writes the data at this inlay position The EPC code read RFID read DC2 P...

Page 349: ...head position 1 Because the EPC code read RFID read DC2 PJ and UID EPC IDm print TU commands acquire the information at this inlay position do not use them if the Tag Offset is set to other than an i...

Page 350: ...ing and stops at the cut position after printing 1 Because the EPC code read and RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 The EPC code write IP0 comma...

Page 351: ...RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 Because the EPC code read and UID EPC IDm print TU commands acquire the information at this inlay position d...

Page 352: ...the RFID tag error print is same as the error print in continuous and cutter mode 1 After printing if the next data is received printing will be done and the media will be cut on the cut position 2 Af...

Page 353: ...above shows the operation when the Gap sensor is used and the reference position is adjusted with on side hole tags Print Error Sample Printing RFID tag errors when cut print mode is set Be careful of...

Page 354: ...er printing is selected the tag backfeeds after the tag is removed and stops at the print head position 1 The EPC code write IP0 command writes the data at this inlay position The EPC code read RFID r...

Page 355: ...he next item is analyzed and printing is executed 1 Because the EPC code read RFID read DC2 PJ UID EPC IDm print TU and UID EPC IDm return RU commands acquire the information at this inlay position do...

Page 356: ...ing and stops at the dispensing position after printing 1 Because the EPC code read and RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 The EPC code write IP...

Page 357: ...D read DC2 PJ commands acquire the information at this inlay position do not use them 2 Because the EPC code read and UID EPC IDm print TU commands acquire the information at this inlay position do no...

Page 358: ...Operations When the Media Sensor Is Disabled 358 Operations When the Media Sensor Is Disabled Media Sensor Disabled When the media sensor is disabled media stops at the specified print end line...

Page 359: ...When the Top Cover Is Closed and There Is a Label Above the Label Top Sensor The top of the label first label moves in the same way in the following print modes Cut print mode and backfeed after prin...

Page 360: ...d There Is No Label Above the Label Top Sensor The top of the label first label moves in the same way in the following print modes Cut print mode and backfeed after printing when the top cover is clos...

Page 361: ...361 Tear Off Mode When the Top Cover Is Closed and There Is a Label Above the Label Top Sensor...

Page 362: ...362 Tear Off Mode When the Top Cover Is Closed and There Is No Label Above the Label Top Sensor...

Page 363: ...owing print modes Cutter mode and backfeed before printing when the top cover is closed and there is a label above the label top sensor Partial cutter mode and no backfeed when the top cover is closed...

Page 364: ...wing print modes Cutter mode and backfeed before printing when the top cover is closed and there is no label above the label top sensor Partial cutter mode and no backfeed when the top cover is closed...

Page 365: ...365 Cutter Mode and Backfeed After Printing When the Top Cover Is Closed and There Is a Label Above the Label Top Sensor...

Page 366: ...366 Cutter Mode and Backfeed After Printing When the Top Cover Is Closed and There Is No Label Above the Label Top Sensor...

Page 367: ...ensing position The base reference point differs depending on the print mode or media sensor you use Continuous Mode I mark label Gap label 1 Feed direction 2 Print position 1 Feed direction 2 Print p...

Page 368: ...osition 1 Feed direction 2 Dispensing position 3 Print position Cutter Partial Cutter Mode I mark label Gap label 1 Feed direction 2 Cut position 3 Print position 1 Feed direction 2 Cut position 3 Pri...

Page 369: ...369 Linerless Tearoff Mode I mark Linerless Label 1 Feed direction 2 Tear off position 3 Print position...

Page 370: ...ustments menu to adjust the print position The above base reference position print position becomes the stop position when the sensor type is set to transmissive Gap 1 Tap SETTINGS on the Home screen...

Page 371: ...ots 305 dpi 1 dot 0 083 mm 0 0033 45 to 45 dots Do not allow the distance between Pitch and Offset after adjustments to exceed the size of 1 label including liner You can change the units to dots inch...

Page 372: ...8 Press the Power Home button to go to Online mode You can print to check the adjusted print position While the print job is paused the Adjustments menu will appear instead of the SETTINGS menu and y...

Page 373: ...dispenser tear off mode The above cut position becomes the stop position when the sensor type is set to transmissive Gap You can also adjust when the print mode is specified to tear off or dispenser...

Page 374: ...0 0049 30 to 30 dots 305 dpi 1 dot 0 083 mm 0 0033 45 to 45 dots Do not allow the distance between Pitch and Offset after adjustments to exceed the size of 1 label including liner You can change the u...

Page 375: ...wer Home button to go to Online mode You can print to check the adjusted stop position While the print job is paused the Adjustments menu appears instead of the SETTINGS menu and you can adjust the me...

Page 376: ...he liner 1 Feed direction 2 Dispenser bar 3 Stop position Cut Position When Using the Label in Tear Off Cutter Modes The regular cut position is between labels only cut on the liner When you cut the l...

Page 377: ...tter Modes For media with perforated lines adjust the cut position so as not to cut the media on the perforated line or before the perforated line When the media is cut on the area not to be cut it co...

Page 378: ...the media to the print start position The print start position may be misaligned because of the media width or media type Adjust Label Top Sensor in the Printing Advanced Adjustments menu 1 Tap SETTI...

Page 379: ...u 6 Tap to save the setting value 7 Press the Power Home button to show the Home screen 8 Press the Power Home button to go to Online mode Execute printing so you can check the adjusted print start po...

Page 380: ...darkness is as follows 1 Tap SETTINGS on the Home screen or Offline screen 2 Input the password if it is enabled 3 Tap Printing 4 Tap Darkness 5 Change the setting value The setting range is from 1 to...

Page 381: ...setting Darkness Adjust in the Printing Advanced Adjustments menu When the Printing Advanced Prioritize menu has been set to Commands the data will be printed with the print darkness specified by com...

Page 382: ...tion of the product The setting range of the print speed is as follows Resolution Setting range 203 dpi 8 dots mm 2 to 8 ips inches sec 50 8 to 203 2 mm sec 305 dpi 12 dots mm 2 to 6 ips inches sec 50...

Page 383: ...Home button to go to Online mode You can print to check the print quality When the Printing Advanced Prioritize menu has been set to Commands the data will be printed with the print speed specified by...

Page 384: ...the Home screen or Offline screen 2 Input the password if it is enabled 3 Tap System You can switch the screen by tapping or sliding the screen to the left or right 4 Tap Sound Volume 5 Change the se...

Page 385: ...85 You can set this item from the panel that is displayed by swiping the screen as well You can adjust the volume in System Sound Bluetooth Volume when a Bluetooth device such as a headset is connecte...

Page 386: ...Usable RFID Standards 386 RFID Settings RFID Models Only Usable RFID Standards The RFID standards that can be used are as follows UHF 920 MHz ISO IEC18000 63...

Page 387: ...om the leading edge of the tag to the inlay should be 15 mm 0 59 or more The tag length should be 42 mm 1 65 or more including liner to execute SATO RF Analyze Keep the setting value of the radio powe...

Page 388: ...Using the SATO RF Analyze Function to Measure RFID Tags 388 2 Tap SATO RF Analyze 3 Tap Search Level 4 Tap the search level to execute...

Page 389: ...389 5 Tap Write Power 6 Set the writing power and then tap Keep the setting value up to 24 dBm 7 Tap Read Power...

Page 390: ...Using the SATO RF Analyze Function to Measure RFID Tags 390 8 Set the reading power and then tap Keep the setting value up to 24 dBm 9 Tap Save settings 10 Tap Model Name...

Page 391: ...of 32 characters You can use alphabet capital and small letters numbers and symbols Executing SATO RF Analyze Execute SATO RF Analyze using the measurement conditions that you set 12 Set the RFID tag...

Page 392: ...sage asking you whether to save the settings you will need to do the measurement again Do not send a DC2 command to the product while measuring If the radio power setting or reset command is received...

Page 393: ...o register an RFID tag model and other media settings to the product as a profile Tools Media Profiles Editing Media Profiles Registration Menu This topic explains the procedure for reading RFID tag m...

Page 394: ...Loading the Saved RFID Tag Model 394 3 Tap Load 4 Tap the RFID tag model to load 5 Tap on the confirmation screen...

Page 395: ...D tag model are applied to the product The name of the loaded RFID tag model appears on the right side of Load on the RFID Tag Model menu From the RFID Tag Model Edit menu you can change settings in r...

Page 396: ...TAG ERROR or TAG NOT FOUND The position to print the message and slash is determined according to the media size specified in the media size A1 command For a write error such as WRITE TAG ERROR the pr...

Page 397: ...for the first 16 or 32 bytes of the write data When a character overlaps with the slash the character will inverse from black to white When using a small size tag about the size of P30 X W40 mm P1 18...

Page 398: ...e range is not specified by the media size A1 command the product prints the RFID error using a fixed size of P30 X W40 mm P1 18 X W1 57 When a character overlaps with the slash the character will inv...

Page 399: ...1115 Write Operation Failed READ TAG ERROR Error Message 1116 Failed to Read the Tag Data VERIFY TAG ERR Error Message 1118 Write Read Values Are not Consistent LOCKING ERROR Error Message 1119 Failed...

Page 400: ...ble Zone Avoid printing barcodes or characters directly on top of an RFID chip The uneven surface will negatively affect the print quality 1 Feed direction 2 Recommended non printable zone 3 IC chip 4...

Page 401: ...k on the USB memory before connecting it to the product SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory Formatting a USB memory dele...

Page 402: ...Automatically Backing Up the Product s Settings and Data 402 5 Tap AutoClone Setting 6 Tap Format USB drive 7 Tap START Formatting starts...

Page 403: ...403 8 Tap 9 Tap Enable check box The auto clone function is enabled When the auto clone function is enabled an error occurs if the USB memory is removed or replaced with an unformatted one...

Page 404: ...nu Clone Copies the current data and settings to the USB memory To recover the data and setting values use the USB memory to take the pkg file that was created and then apply them to the product AutoC...

Page 405: ...If you selected Data Settings or Settings you can select the setting items to be initialized User Reset Initialize the setting values User Reset Interface Initialize the setting values except the int...

Page 406: ...he interface settings Printing Initialize the setting values in the Printing menu 6 Tap to do the initialization Tap to cancel the initialization The initialization is performed Depending on the reset...

Page 407: ...essary to perform the initialization Doing an initialization removes all the product s settings that the customer changed Setting Item Initial Value User Reset Factory Reset Media Type Label Yes Label...

Page 408: ...inerless cutter Yes Backfeed If Print Mode is set to Continuous None If Print Mode is set to Tear Off Cutter Partial cutter Linerless cutter or Linerless tearoff Before If Print Mode is set to Dispens...

Page 409: ...es Adjustments Offset 0 dot No Pitch 0 dot No Darkness Adjust 50 No Label Top Sensor 0 dot No Start Online Enabled Yes Feed After Error Disabled Yes Feed At Power On Disabled Yes Label Waste Preventio...

Page 410: ...s LAN Network Services NTP LPD FTP SNMP Network Services Online Services Network Advanced RS 232C USB NFC Ignore CR LF Ignore CAN DLE RFID Normally it is not necessary to perform the initialization Do...

Page 411: ...Yes BCC Disabled Yes Delay Reply ENQ 0 ms Yes Status4 Cyclic Response 500 ms Yes Proxy LAN Enabled Disabled Yes Server Yes Exclude Yes Network Services NTP LPD FTP SNMP Setting Item Initial Value User...

Page 412: ...er Yes User Security None Yes Authentication Protocol MD5 Yes Authentication Passphrase mypassword Yes Privacy Protocol DES Yes Privacy Passphrase mypassword Yes Read Write SNMP Version Disabled Yes C...

Page 413: ...from MAC address Yes Security None Yes Authentication Protocol MD5 Yes Authentication Passphrase mypassword Yes Privacy Protocol DES Yes Privacy Passphrase mypassword Yes Network Services Online Servi...

Page 414: ...00 No Last Update 0 Next Update 10000 Current Value 0 Notifications 1 No Time 1 00 00 No Time 2 00 00 No Time 3 00 00 No Weekday Monday No Day 1 No Time 00 00 No Update Screen Normal No QR code offset...

Page 415: ...8 N 1 Yes Flow Control STATUS4 Yes BCC Disabled Yes USB Flow Control STATUS4 Yes BCC Disabled Yes Change USB Serial Disabled No Yes NFC I F Enable Enabled Yes Ignore CR LF Disabled Yes Ignore CAN DLE...

Page 416: ...eshold Value 50 dBm Yes Retry Mode Retry Yes Retries 1 Yes Mark bad tags Enabled Yes RFID Undetected Warning Disable Yes Log RFID Data Disabled Yes Data To Record EPC and TID Yes Counters Life Count S...

Page 417: ...d Power 15 dBm Yes Tag Offset Tag Offset 0 mm Yes Encoding Action Normal Action Yes Pitch Size 203 dpi 8 dots 305 dpi 12 dots Yes Save as RFID_TAG Yes Delete Applications Menu The initial value refers...

Page 418: ...ing Item Initial Value User Reset Factory Reset Protocol AUTO Yes SBPL Show Error Disabled RFID models Enabled Yes Standard Code Enabled Yes Orientation Portrait Yes Font Settings Zero Slash Enabled Y...

Page 419: ...ont Settings Code Page 1252 Yes New Font Encoding Disabled Yes Proportional Disabled Yes Zero Slash Disabled Yes Format Save Enabled Yes STCL Command Head Control Code Auto Yes 1st Byte Code 27 Yes 2n...

Page 420: ...TX 02 Yes CR 0D Yes CNTBY 5E Yes Label Rotation 0 degree Yes SOP Emulation Auto Yes Compatible Mode TTF Disabled Yes Graphics Disabled Yes Compression Disabled Yes Right to Left print Auto Yes Receive...

Page 421: ...Disabled Yes 1 Byte Codepage CP 850 Yes SDPL Measure Unit Yes Scalable Font Style Bold Disabled Yes Italic Disabled Yes Feedback Character Enabled Yes SOH Commands All Commands Enabled Yes SOH B Comma...

Page 422: ...ion Standard Demo No Yes Label Rotation Disabled Yes Divider Label Disabled Yes Show On Screen Keyboard When Required Yes Home Key Confirmation None Yes Delete Application System Menu The initial valu...

Page 423: ...inthead Clean Printhead Disabled Yes Cleaning Interval 400 m Yes Change Printhead Change Printhead Disabled Yes Printhead Interval 100 km Yes Change Cutter Change Cutter Disabled Yes Cutter Life 1000...

Page 424: ...anji Command Disabled Yes Call Font Logo Disabled Yes OCR Font Disabled Yes Jornal Font Disabled Yes Character pitch Disabled Yes Volatilize Parameters Disabled Yes Chinese character Disabled Yes Huma...

Page 425: ...le below shows the initial value of each setting item and type of reset that changes the value back to the initial value Normally it is not necessary to perform the initialization Doing an initializat...

Page 426: ...dots 305dpi 1200 dots Yes Pitch 0 dot No Offset 0 dot No Darkness Adjust 50 No Configure QR Category All Yes Label Width Small Label Length 203dpi 800 dots 305dpi 1200 dots Yes Pitch 0 dot No Offset 0...

Page 427: ...ble Disabled Yes Startup Guide Enabled No Yes Information Menu The initial value refers to the setting value of the product when it was shipped from the factory If you reset the product the setting va...

Page 428: ...sions Bluetooth Regulatory Bluetooth Menu The initial value refers to the setting value of the product when it was shipped from the factory If you reset the product the setting values of the product w...

Page 429: ...ntrol STATUS4 MULTI Yes Wi Fi Menu The initial value refers to the setting value of the product when it was shipped from the factory If you reset the product the setting values of the product will cha...

Page 430: ...0 0 0 0 0 0 0 0 0 0 0 Yes IPv6 Wi Fi Mode Disable Yes DHCP IP Address Yes Prefix Length 64 Yes Gateway Yes DNS Yes Ports Wi Fi Port1 1024 Yes Port2 1025 Yes Port3 9100 Yes Flow Control STATUS4 ENQ Ye...

Page 431: ...tart Group Yes Remove Group Disconnect SSID DIRECT xx IP Address x x x x Passphrase xxxxxxx Channel Wi Fi Connection Setting SSID SATO_PRINTER Yes Hidden SSID Enabled Yes Mode Ad hoc Yes Channel 6 Yes...

Page 432: ...m Initial Value User Reset Factory Reset EAP Mode FAST Yes Inner Method AUTO Yes Username Yes Password Yes Anon Outer ID Yes Verify Server Cert Enabled Yes Private Key P W Yes PAC Auto Provisioning Di...

Page 433: ...the product cools down Touching the edge of the print head with your bare hand could cause injury Be careful not to touch the cutter blade when cleaning the product Use our recommended cleaning produc...

Page 434: ...ller Use the cleaning kit to clean following parts Media sensors Media guide Media route After every 6 media rolls or after printing 300 m 984 3 feet of print media Use the cleaning sheet to clean the...

Page 435: ...product Never use organic solvents such as thinner and benzine to clean the product 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Press the cover open...

Page 436: ...on cloth dampened with cleaning liquid to wipe the print head 4 The print head and its surroundings are hot after printing Wait until the product cools down Touching the edge of the print head with yo...

Page 437: ...37 a Pull the ribbon cover open marks 5 toward the front to open the ribbon unit 6 toward the front b Clean the dirt off of the three ribbon shafts 7 using a cotton cloth dampened with cleaning liquid...

Page 438: ...to wipe the platen roller 8 the three sensors 9 and the media holder 10 8 Load the media and ribbon back if you remove them in step 3 9 Close the top cover Push both ends of the top cover and close i...

Page 439: ...roduct when the optional linerless cutter kit is installed Never use organic solvents such as thinner and benzine to clean the product 1 Make sure that the product is powered off and disconnect the po...

Page 440: ...the sensor 3 by using an air duster 5 Use a cotton swab or cotton cloth dampened with cleaning liquid to wipe the print head 4 The print head and its surroundings are hot after printing Wait until th...

Page 441: ...aten roller 5 the roller 6 the two sensors 7 and the media holder 8 7 Load the media and ribbon back if you remove them in step 3 8 Close the top cover Push both ends of the top cover and close it fir...

Page 442: ...ning sheet while the optional cutter unit or linerless cutter unit is installed 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Press the cover open latc...

Page 443: ...closing the top cover be careful not to pinch your fingers 7 Using two hands pull the cleaning sheet away from the product 8 After you pull out the cleaning sheet repeat steps 2 through 7 two or thre...

Page 444: ...he Print Head with a Cleaning Sheet 444 10 Clean the dirt off of the print head 4 using a cotton swab or cotton cloth dampened with cleaning liquid 11 Load the media and ribbon back if you remove them...

Page 445: ...oing so could cause an electric shock Disconnect the power cord from the AC outlet before you replace the print head Wear gloves before replacing the print head to prevent damage to the print head 1 M...

Page 446: ...ribbon if it is loaded 5 Put your fingers on the 2 tabs on the left and right sides on the head cover 4 and open it toward the front The head cover opens in 2 stages Open it so the opening is about 4...

Page 447: ...e the head cover Handle the print head with care Do not contaminate or scratch the sensitive print head surface 8 Load the ribbon back if you removed it in step 4 9 Close the top cover Push both ends...

Page 448: ...wet Doing so could cause an electric shock Disconnect the power cord from the AC outlet before you replace the platen roller 1 Make sure that the product is powered off and disconnect the power cord...

Page 449: ...d lower the 2 levers 4 toward the front 6 Reload the media if you removed it in step 3 7 Close the top cover Push both ends of the top cover and close it firmly until it clicks When closing the top co...

Page 450: ...linerless platen roller has a blue stripe on the center of the roller When the blue striped marking started to fade off it indicates that you should replace the linerless platen roller This is only a...

Page 451: ...5 Install the new platen roller 3 and lower the 2 levers 4 toward the front 6 Reload the media if you removed it in step 3 7 Close the top cover Push both ends of the top cover and close it firmly un...

Page 452: ...abled A QR code with the product information is displayed on the notification screen You can send the product information to the SOS cloud by scanning the QR code with a specialized application using...

Page 453: ...played for periodic notification is reset and the display returns to the Offline screen The status icon changes to By tapping PRINT the QR code for periodic notification is printed QR codes can also b...

Page 454: ...ror according to the current product information in the QR code You can also contact your SATO technical support directly from this specialized application by phone or e mail Also the product informat...

Page 455: ...the details screen Check the cause and countermeasure and then take appropriate action To clear the error Power off the product Cause and Countermeasure Reference Cause A defect has occurred in the p...

Page 456: ...e cause and countermeasure and then take appropriate action To clear the error Power off the product Cause and Countermeasure Reference Cause A program error occurred in the memory Countermeasure Powe...

Page 457: ...ttings Cause and Countermeasure Reference Cause 1 RS 232C settings are incorrect Countermeasure 1 Set the interface settings of the product again RS 232C Cause 2 The RS 232C cable is not connected cor...

Page 458: ...ettings Cause and Countermeasure Reference Cause 1 RS 232C settings are incorrect Countermeasure 1 Set the interface settings of the product again RS 232C Cause 2 The RS 232C cable is not connected co...

Page 459: ...ettings Cause and Countermeasure Reference Cause 1 RS 232C settings are incorrect Countermeasure 1 Set the interface settings of the product again RS 232C Cause 2 The RS 232C cable is not connected co...

Page 460: ...received data from the host exceeds the size of the receive buffer Countermeasure 1 Change the settings on the host so that data that exceeds the size of the receive buffer cannot be sent Cause 2 The...

Page 461: ...Check the cause and countermeasure and then take appropriate action To clear the error Close the top cover Cause and Countermeasure Cause 1 The top cover is open Countermeasure 1 Close the top cover...

Page 462: ...462 Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 463: ...tion To clear the error Open the top cover and load media or tap CLEAR Cause and Countermeasure Reference Cause 1 The media is not loaded Countermeasure 1 Load the media Loading Media Cause 2 The medi...

Page 464: ...h part inside the product Cause 5 The media sensor is not operating correctly The media sensor is dirty or there is a label attached to it The media sensor has poor sensitivity Countermeasure 5 Clean...

Page 465: ...e Reference Cause 1 The ribbon is not loaded Countermeasure 1 Load the ribbon Loading Ribbon Thermal Transfer Only Cause 2 The ribbon is not loaded correctly Countermeasure 2 Load the ribbon and the m...

Page 466: ...466 Cause and Countermeasure Reference Countermeasure 4 Power on the product again Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 467: ...d Countermeasure Reference Cause 1 The media size of the print data and the actual media size are different Countermeasure 1 Check the media size of the print data and the actual media size again If t...

Page 468: ...If the error is not solved power on the product again The media error appears when Check Media Size in Advanced under the Printing menu is set to Enabled Check Media Size Contact your SATO technical s...

Page 469: ...eck Touch and hold the CLEAR button until it becomes completely blue to switch the product to Offline mode and temporarily disable the head check until the product is powered off Cause and Countermeas...

Page 470: ...ar the error Tap CLEAR Cause and Countermeasure Cause 1 The USB memory is disconnected while writing Countermeasure 1 Connect the USB memory Cause 2 The copy area in the USB memory is not sufficient C...

Page 471: ...471 Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 472: ...then take appropriate action To clear the error Insert a USB memory that has sufficient available space or tap CLEAR Cause and Countermeasure Cause The space in the USB memory is not sufficient Count...

Page 473: ...asure Reference Cause 1 A media jam has occurred in the cutter Countermeasure 1 Remove the jammed media from the cutter Refer to the video for loading the media for the media path and for the operatio...

Page 474: ...ure 2 Tap CUTTER ACTION to move the cutter blade back to the specified position If the error is not solved power on the product again Contact your SATO technical support if the error cannot be resolve...

Page 475: ...riate action To clear the error Tap CANCEL Cause and Countermeasure Reference Cause Incorrect command or parameter in the print data For details about the error check the Caaa bb cc on the error messa...

Page 476: ...commands which can be shown up to 999 When a command error is detected by the Horizontal Print Position H command ESC A C001 ESC V100 C002 ESC H99999 C003 ESC L0202 C004 ESC M ABCDEF C005 ESC Q1 C006...

Page 477: ...xceeded the registration area Memory full Data is not registered Data such as form overlay is not registered Printing position is out of printable area The specified print start position is outside th...

Page 478: ...off the product Cause and Countermeasure Reference Cause 1 RFID module is not operating correctly Countermeasure 1 Repair or replacement of the RFID module is required Contact your SATO technical sup...

Page 479: ...o clear the error Tap SETTINGS to change the calendar settings or tap CLEAR or power off the product Cause and Countermeasure Reference Cause 1 The date and time of the calendar are incorrect Counterm...

Page 480: ...incorrect Countermeasure Check the transmitted data and interface settings PRINT Continue printing from the print data where the BCC error occurred CANCEL Cancel the print data where the BCC error occ...

Page 481: ...re and then take appropriate action To clear the error Stop the operation of the product to let the temperature decrease Cause and Countermeasure Cause The temperature of the product has exceeded its...

Page 482: ...settings for the time server Cause and Countermeasure Reference Cause Could not connect to the time server and set the date and time Countermeasure Confirm that the address of the time server is corre...

Page 483: ...message that appeared on the screen Cause and Countermeasure Reference Cause 1 The print head is not installed Countermeasure 1 Install the print head Replacing the Print Head Cause 2 A new print hea...

Page 484: ...ose the top cover or tap CLEAR Cause and Countermeasure Reference Cause 1 Meandering media Countermeasure 1 Load the media correctly Loading Media Cause 2 A label is attached to the media sensor Count...

Page 485: ...85 Cause and Countermeasure Reference Countermeasure 4 Adjust the media sensor level Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 486: ...lose the top cover or tap CLEAR Cause and Countermeasure Reference Cause 1 Meandering media Countermeasure 1 Load the media correctly Loading Media Cause 2 A label is attached to the media sensor Coun...

Page 487: ...87 Cause and Countermeasure Reference Countermeasure 4 Adjust the media sensor level Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 488: ...screen Check the cause and countermeasure and then take appropriate action To clear the error Tap SETTINGS to change the Wi Fi settings or tap CLEAR Cause and Countermeasure Reference Cause EAP Authen...

Page 489: ...clear the error Tap CLEAR Cause and Countermeasure Reference Cause EAP Authentication failure This error occurs when authentication with the EAP authentication server times out This error will not occ...

Page 490: ...screen Check the cause and countermeasure and then take appropriate action To clear the error Tap SETTINGS to change the Bluetooth settings or tap CLEAR Cause and Countermeasure Reference Cause Bluet...

Page 491: ...e the CRC check settings or tap CANCEL or PRINT Cause and Countermeasure Cause CRC has not been added to the data CRC does not match Countermeasure Check transmitted data and interface settings PRINT...

Page 492: ...The media has jammed Countermeasure 1 Remove the jammed media Refer to the video for loading the media for the media path and for the operation of each part inside the product Loading Media Cause 2 T...

Page 493: ...o show the details screen Check the cause and countermeasure and then take appropriate action To clear the error Tap CLEAR Cause and Countermeasure Reference Cause The wireless LAN module is damaged C...

Page 494: ...n To clear the error Tap CANCEL Cause and Countermeasure Reference Cause A print job that does not have an RFID command was transmitted for RFID tags while RFID Undetected Warning was enabled Counterm...

Page 495: ...how the details screen Check the cause and countermeasure and then take appropriate action To clear the error Tap CLEAR Cause and Countermeasure Reference Cause The NFC module is not operating correct...

Page 496: ...the details screen Check the cause and countermeasure and then take appropriate action To clear the error Tap CLEAR Cause and Countermeasure Cause A command error occurs and the settings are not save...

Page 497: ...te action To clear the error Tap CLEAR Cause and Countermeasure Reference Cause The power was cut off in an inappropriate way such as the power cord was pulled out while the power was on Countermeasur...

Page 498: ...th the media discharge outlet and then close the top cover Cause and Countermeasure Reference Cause 1 The position in which the media is loaded is incorrect Countermeasure 1 Load the media so the lead...

Page 499: ...e error Cause and Countermeasure Reference Cause Did not find the tag or failed to read the tag Countermeasure Confirm the inlay and check the product and antenna settings RFID Settings RFID Models On...

Page 500: ...ion To clear the error Cause and Countermeasure Reference Cause Failed to write the inlay Countermeasure Confirm the inlay and check the product and antenna settings RFID Settings RFID Models Only RFI...

Page 501: ...nce Cause Failed to read the tag by using the tag data print TU command Countermeasure Confirm the inlay and check the product and antenna settings Confirm that an address that exceeds the inlay volum...

Page 502: ...To clear the error Cause and Countermeasure Reference Cause The written value and read value do not match Countermeasure Confirm the inlay and check the product and antenna settings RFID Settings RFI...

Page 503: ...nd countermeasure and then take appropriate action To clear the error Cause and Countermeasure Cause Failed to lock the inlay Countermeasure Check the inlay Contact your SATO technical support if the...

Page 504: ...To clear the error Cause and Countermeasure Reference Cause Multiple inlays captured at same time Countermeasure Confirm the inlay and check the product and antenna settings RFID Settings RFID Models...

Page 505: ...hen take appropriate action To clear the error Cause and Countermeasure Cause Detected inconsistent different EPCs during a series of processes Countermeasure Check the tags Contact your SATO technica...

Page 506: ...1 Tried to write to an inlay that was write locked or to an inlay that had more than 64 digits of EPC written to it Countermeasure 1 Use tags that are not locked Cause 2 Tried to write to an inlay whe...

Page 507: ...use The RSSI Filter function is enabled and the RSSI value of the inlay is lower than the values set in Threshold Value Countermeasure Check the tags Or check the Threshold Value settings Adjust Write...

Page 508: ...ormatting Alternatively tap CLEAR Cause and Countermeasure Reference Cause 1 The USB memory is not inserted Countermeasure 1 Insert a USB memory into the USB connector Type A inside the product Cause...

Page 509: ...tton to show the details screen Check the cause and countermeasure and then take appropriate action To clear the error Tap CLEAR Cause and Countermeasure Reference Cause The MFi chip in the Bluetooth...

Page 510: ...Check the cause and countermeasure and then take appropriate action To clear the error Tap CLEAR Cause and Countermeasure Reference Cause The RTC module or the product s RTC module s connection port...

Page 511: ...the details screen Check the cause and countermeasure and then take appropriate action To clear the error Tap CLEAR Cause and Countermeasure Reference Cause SATO RF Analyze SRA motor unit is not oper...

Page 512: ...and countermeasure and then take appropriate action To clear the error Stop operation of the product for 15 minutes to let the temperature decrease Cause and Countermeasure Reference Cause The tempera...

Page 513: ...rs in the error message when SOS is enabled If you tap the SOS icon a QR code containing the error information and the contact telephone number appears The menu for the specialized application for SOS...

Page 514: ...act Information for When You Are in Trouble 514 Contact Information for When You Are in Trouble Contact Us Access the following site to send us your questions or comments https www sato global com con...

Page 515: ...Approximately 3 4 kg 7 50 lbs excludes media and options RFID models combined direct thermal thermal transfer Approximately 3 6 kg 7 94 lbs excludes media and options Power Supply Item Description Inp...

Page 516: ...n Russian Slovak Swedish Turkish Chinese Simplified Chinese Traditional Korean Japanese Arabic Thai Vietnamese Persian Indonesian Hindi Bulgarian Environmental Conditions Item Description Operating Te...

Page 517: ...ots mm 305 dpi 12 dots mm Non printable Area Pitch direction Excludes liner Top 1 5 mm 0 06 Linerless label 5 mm 0 20 Bottom 1 5 mm 0 06 Width direction Excludes liner Left 1 5 mm 0 06 Right 1 5 mm 0...

Page 518: ...nsor Transmissive Adjustable auto only Head Open Cover Open Transmissive Fixed Paper End Sensor Detect with I mark sensor or Gap sensor Ribbon End Ribbon Near End Transmissive Fixed Linerless Reflecti...

Page 519: ...the following interfaces Standard Built in USB Interface Type B LAN Interface Ethernet NFC Interface Option RS 232C Interface DB 9 pins female Wireless LAN Interface Bluetooth Interface You can set th...

Page 520: ...e use Basic Specifications Connector USB Type B connector Protocol STATUS4 STATUS5 Power Supply BUS Power through cable Pin Assignments Pin No Description 1 VBus 2 Data 3 Data 4 GND Cable Specificatio...

Page 521: ...521 NFC Interface This interface complies with the NFC Forum Type 2 Tag Specifications are subject to change without notice...

Page 522: ...ength IPv4 IPv6 Gateway Address IPv4 IPv6 Cable Specifications Cable 10BASE T 100BASE TX 1000BASE T Category 5 or better Cable Length 100 m 328 feet or less Software Specifications Supported Protocol...

Page 523: ...10 m 32 8 feet Profile Serial Port Profile SPP Human Interface Device Profile HID Headset Profile HSP Hands Free Profile HFP Security Level None level 2 1 level 2 2 level 3 level 4 PIN Code 4 to 16 ch...

Page 524: ...00 bps Transmission Form Start b1 b2 b3 b4 b5 b6 b7 b8 Stop b8 will be omitted if using 7 bit oriented Data Length 7 or 8 bits Selected Stop Bit 1 or 2 bits Selected Parity Bit ODD EVEN NONE Selected...

Page 525: ...When using the READY BUSY control make sure that the product is in power on mode before you send the data from the host With communication protocols such as XON XOFF STATUS3 STATUS4 or STATUS5 a rece...

Page 526: ...IPv4 IPv6 Gateway Address IPv4 IPv6 Data Transfer Method 802 11a Max 54 Mbps 802 11n Max 135 Mbps 802 11b Max 11 Mbps 802 11g Max 54 Mbps 802 11ac Max 433 3 Mbps These are the logical values based on...

Page 527: ...AP PEAP EAP FAST protocol Encryption None WEP 64 bits 128 bits TKIP WPA PSK WPA 802 1x AES WPA2 PSK WPA2 802 1x Communication Mode Infrastructure Ad Hoc Software Specifications Supported Protocol TCP...

Page 528: ...Printer Languages 528 Printer Languages SBPL SZPL SDPL SIPL STCL SEPL The RFID command can only be used with SBPL and SZPL...

Page 529: ...Description Environmental Standard Compatible with the RoHS directive Energy Saving The adapter used complies with the ErP Directive s level VI efficiency standards Specifications are subject to chan...

Page 530: ...to 400 mm 0 39 to 15 75 RFID tag 28 to 400 mm 1 10 to 15 75 Media Width 22 to 115 mm 0 87 to 4 53 Media Width With Liner 25 to 118 mm 0 98 to 4 65 Above media length and width are valid for die cut l...

Page 531: ...r die cut labels For media without liner like tags refer to the value with liner Tear Off when linerless cutter unit is installed Item Description Media Length 41 to 100 mm 1 61 to 3 94 Media Width 25...

Page 532: ...tag Same as above Media Width 25 to 118 mm 0 98 to 4 65 Cutter Item Description Media Length 20 to 399 mm 0 79 to 15 71 RFID tag 25 to 399 mm 0 98 to 15 71 Media Width 25 to 118 mm 0 98 to 4 65 The us...

Page 533: ...dia Roll Media roll wristband roll 40 mm 1 5 RFID tag media roll 76 2 mm 3 Contact your SATO sales representative for more information about RFID tag specifications Height Fan fold Media A Media heigh...

Page 534: ...e desk not from the position on the same desk which the rear side of the product is placed place the media so as not to obstruct the printing operation Fan fold media is not available in dispenser mod...

Page 535: ...imum 100 m 328 feet maximum outside diameter 39 mm 1 54 Width 45 111 mm core width 45 mm 1 77 76 mm 2 99 111 mm 4 37 The maximum length of the ribbon varies depending on the ribbon type Use the ribbon...

Page 536: ...H x 13 dots W WB 30 dots H x 18 dots W WL 52 dots H x 28 dots W XU 9 dots H x 5 dots W XS 17 dots H x 17 dots W XM 24 dots H x 24 dots W XB 48 dots H x 48 dots W XL 48 dots H x 48 dots W OCR A 203 dpi...

Page 537: ...H x 22 dots W Simplified Chinese 16 dots H x 16 dots W 24 dots H x 24 dots W Traditional Chinese 24 dots H x 24 dots W Korean Fonts 16 dots H x 16 dots W 24 dots H x 24 dots W Scalable Fonts Item Desc...

Page 538: ...Traditional Chinese SATO UD Batang Korean SATO UD Dotum Korean SATO UD Serif SATO UD Sans SATO UD Naskh Arabic SATO UD Kufic Arabic SATO UD Serif Hebrew SATO UD Sans Hebrew SATO UD Serif Thai SATO UD...

Page 539: ...539 X20 Font The X20 font is a bitmap font with a basic size of 9 dots H x 5 dots W This supports the fixed pitch only A font sample is shown in the figure below...

Page 540: ...basic size of 17 dots H x 17 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 541: ...basic size of 24 dots H x 24 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 542: ...basic size of 48 dots H x 48 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 543: ...basic size of 48 dots H x 48 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 544: ...f 9 dots H x 5 dots W This supports fixed pitch only The figure below is a font sample when the code page 858 is used The character set varies according to the code page set in SBPL Font Settings Code...

Page 545: ...15 dots H x 8 dots W This supports fixed pitch only The figure below is a font sample when the code page 858 is used The character set varies according to the code page set in SBPL Font Settings Code...

Page 546: ...20 dots H x 13 dots W This supports fixed pitch only The figure below is a font sample when the code page 858 is used The character set varies according to the code page set in SBPL Font Settings Cod...

Page 547: ...f 30 dots H x 18 dots W This supports fixed pitch only The figure below is a font sample when the code page 858 is used The character set varies according to the code page set in SBPL Font Settings Co...

Page 548: ...f 52 dots H x 28 dots W This supports fixed pitch only The figure below is a font sample when the code page 858 is used The character set varies according to the code page set in SBPL Font Settings Co...

Page 549: ...h The figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The characte...

Page 550: ...ch The figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The charact...

Page 551: ...ch The figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The charact...

Page 552: ...ch The figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The charact...

Page 553: ...ch The figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The charact...

Page 554: ...pending on the print resolutions as follows Print Resolution Basic Font Size 203 dpi 8 dots mm 22 dots H x 15 dots W 305 dpi 12 dots mm 33 dots H x 22 dots W This supports fixed pitch only The figure...

Page 555: ...pending on the print resolutions as follows Print Resolution Basic Font Size 203 dpi 8 dots mm 24 dots H x 20 dots W 305 dpi 12 dots mm 36 dots H x 30 dots W This supports fixed pitch only The figure...

Page 556: ...556 Scalable Fonts The product contains various scalable fonts The figure below is a sample of some scalable fonts...

Page 557: ...557 Multilingual Font The product contains various multilingual fonts The figure below is a sample of some of the multilingual fonts...

Page 558: ...nt type you can select fixed pitch or proportional pitch You can also specify kanji but kanji supports fixed pitch only The figure below is a sample of some font shapes Shapes such as normal font whit...

Page 559: ...andard font The font size can be specified from 1 to 999 dots but if the font size is too small for the font shape it cannot be recognized as a font Please be careful Also if the specified font size i...

Page 560: ...de GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked 2D Codes QR Code Micr...

Page 561: ...omposite CC A CC B GS1 DataBar Expanded Stacked Composite CC A CC B GS1 DataBar Expanded Composite CC A CC B GS1 DataBar Stacked Omnidirectional Composite CC A CC B GS1 DataBar Limited Composite CC A...

Page 562: ...users only The SOS SATO Online Services is a remote maintenance service that monitors your product status for 24 hours and supports its stable operation To use this service create an SOS account and...

Page 563: ...563 Warranty Period for Consumables For information on the warranty period for print heads platen rollers and cutters refer to the SATO Global Warranty Program https www sato global com warranty...

Page 564: ...Back Cover June 2020 Version 3...

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