Printing quality problems
332
15. Troubleshooting
Loose toner
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Clean the inside of the machine (see "Cleaning the machine" on page 287).
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Check the paper type, thickness, and quality.
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Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 279).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
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You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
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The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
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The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
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The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 279).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition
Suggested solutions
A
Summary of Contents for ProCpress M408 Series
Page 282: ...Redistributing toner 278 14 Maintenance ...
Page 284: ...Replacing the toner cartridge 280 14 Maintenance 2 1 ...
Page 285: ...Replacing the toner cartridge 281 14 Maintenance ...
Page 289: ...Installing accessories 285 14 Maintenance 1 2 ...
Page 293: ...Cleaning the machine 289 14 Maintenance 1 1 2 2 ...
Page 305: ...Clearing paper jams 301 15 Troubleshooting 3 In the multi purpose tray ...
Page 307: ...Clearing paper jams 303 15 Troubleshooting 2 1 1 2 ...
Page 312: ...Clearing paper jams 308 15 Troubleshooting 6 In the duplex unit area 1 2 1 2 1 2 ...