When Data Cannot Be Sent Due to a Problem with the Destination
Message
Cause
Solution
"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"
The specified group contains
either an e-mail destination
and/or folder destination
that is not supported by the
specified transmission
method.
In the message that appears at each
transmission, press [Select].
"SMTP authentication email
address and administrator
email address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message
Cause
Solution
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
9. Troubleshooting
280
Summary of Contents for Pro C5200s
Page 2: ......
Page 12: ...10 ...
Page 94: ...2 Getting Started 92 ...
Page 157: ...3 Press OK Specifying Scan Settings 155 ...
Page 158: ...5 Scan 156 ...
Page 162: ...6 Document Server 160 ...
Page 286: ...9 Troubleshooting 284 ...
Page 296: ...MEMO 294 ...
Page 297: ...MEMO 295 ...
Page 298: ...MEMO 296 EN GB EN US D260 7012 ...
Page 299: ... 2016 ...
Page 300: ...D260 7012 US EN GB EN ...