Message
Cause
Solution
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see "Encrypting Transmitted
Passwords", Security Guide.
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permissions
for scanner function.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
"Cannot add any more
scanning mode."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot detect the paper
size of the original. Specify
the scanning size."
The set original was
misaligned.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by 30 degrees or more.
"Cannot specify any more
scanning area."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
"Clear Misfeed(s) in ADF."
A paper misfeed has
occurred inside the ADF.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
9. Troubleshooting
270
Summary of Contents for Pro C5200s
Page 2: ......
Page 12: ...10 ...
Page 94: ...2 Getting Started 92 ...
Page 157: ...3 Press OK Specifying Scan Settings 155 ...
Page 158: ...5 Scan 156 ...
Page 162: ...6 Document Server 160 ...
Page 286: ...9 Troubleshooting 284 ...
Page 296: ...MEMO 294 ...
Page 297: ...MEMO 295 ...
Page 298: ...MEMO 296 EN GB EN US D260 7012 ...
Page 299: ... 2016 ...
Page 300: ...D260 7012 US EN GB EN ...