Message
Cause
Solution
"Insufficient memory. Reduce
the scanning area."
Scanner memory is
insufficient.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following:
• Scanning cannot be performed if
large values are set for brightness
when halftone or high resolution is
used. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
"No response from the
scanner."
The machine or client
computer is not connected to
the network correctly.
• Check whether the machine or
client computer is connected to
the network correctly.
• Disable the client computer's own
firewall. For details about firewall,
see Windows Help.
"No response from the
scanner."
The network is crowded.
Wait for a while, and then connect to
the network again.
9. Troubleshooting
272
Summary of Contents for Pro C5200s
Page 2: ......
Page 12: ...10 ...
Page 94: ...2 Getting Started 92 ...
Page 157: ...3 Press OK Specifying Scan Settings 155 ...
Page 158: ...5 Scan 156 ...
Page 162: ...6 Document Server 160 ...
Page 286: ...9 Troubleshooting 284 ...
Page 296: ...MEMO 294 ...
Page 297: ...MEMO 295 ...
Page 298: ...MEMO 296 EN GB EN US D260 7012 ...
Page 299: ... 2016 ...
Page 300: ...D260 7012 US EN GB EN ...