Message
Cause
Solution
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The machine is not
connected to the network
correctly.
• Check that the previously used
scanner is connected to the
network correctly.
• Cancel the personal firewall of
the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
• Select the scanner used for the
previous scan.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Scanner is not available.
Check the scanner
connection status."
The machine's power is off.
Turn on the power.
"Scanner is not available.
Check the scanner
connection status."
The machine is not
connected to the network
correctly.
• Check whether the machine is
connected to the network
correctly.
• Cancel the personal firewall
function of the client computer.
For details about firewall, see
Windows Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
9. Troubleshooting
274
Summary of Contents for Pro C5200s
Page 2: ......
Page 12: ...10 ...
Page 94: ...2 Getting Started 92 ...
Page 157: ...3 Press OK Specifying Scan Settings 155 ...
Page 158: ...5 Scan 156 ...
Page 162: ...6 Document Server 160 ...
Page 286: ...9 Troubleshooting 284 ...
Page 296: ...MEMO 294 ...
Page 297: ...MEMO 295 ...
Page 298: ...MEMO 296 EN GB EN US D260 7012 ...
Page 299: ... 2016 ...
Page 300: ...D260 7012 US EN GB EN ...