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DL4300 Appliance
Managing licenses
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Once you have upgraded or purchased your Rapid Recovery license, you receive by email either a license file or
a license key.
You can also update or change an existing license on the Core Console. For more information, see
NOTE:
Only Dell backup appliance users see the Add Appliance button.
NOTE:
For information about obtaining a license key, see the Dell Data Protection | Rapid Recovery
License Portal User Guide.
1. Navigate to the Rapid Recovery Core Console.
2.
On the icon bar, click
(Settings).
3. Scroll down on the right side of the Settings page until you can see the Licensing heading.
The Core settings for licensing appear.
4. To add a license and associate it with your Core, at the top of the License Details core settings area, click
Add License. In the Add License dialog box, do one of the following:
a. If you want to manually enter the license key, in the Change License dialog box, type the key
carefully, and then click Continue.
The dialog box closes, and the license file you selected is authenticated, and that license is associated
with your Core.
b. If you want to upload a license file, in the Change License dialog box, click Choose File.
In the File Upload dialog box, navigate through the file system and locate the new license file you
want to use. For example, locate
Software-YourCompany.lic
.
c. Click the license file, and then click Open.
The File Upload dialog box closes. The selected license file appears in the Change License dialog
box.
d. In the Change License dialog box, click Continue.
The dialog box closes, and the license file you selected is authenticated, and that license is associated
with your Core.
5. Scroll down on the right side of the Settings page until you can see the License Server heading.
The Licensing core settings appear.
6. In the License Server area, click Contact Now.
Once the license is applied to the license server, any associated protected machines automatically update
with the new license.
Parent topic
Contacting the Dell Data Protection | Rapid Recovery License Portal server
The Rapid Recovery Core Console frequently contacts the portal server to remain current with any changes made
in the Dell Data Protection | Rapid Recovery License Portal.
For non-trial licenses, the Rapid Recovery Core contacts the license portal once every hour. If the Core cannot
reach the license portal after a 10-day grace period, the Core stops taking snapshots.
Typically, communication with the license portal server occurs automatically at designated intervals; however, you
can initiate communication on-demand.