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Maxprep™ Liquid Handler | TM509 | Revised 1/19
Troubleshooting
Error
Explanation
An error during method initialization. Unable to ping
instrument.
The Maxprep™ software is unable to communicate
with the Maxprep™ Liquid Handler. Make sure the
Maxprep™ Liquid Handler is on and wait until the
green light on the gantry bar code scanner is visible.
Shut down and restart the Maxprep™ software.
7.2 Using a USB Flash Drive
• When using a USB flash drive, insert it before running any method, and do not remove it until
the method is finished.
• Do not insert or remove a USB flash drive while instrument is running.
• Since USB flash drives may vary from vendor to vendor or from type to type, incompatibilities
can occur. If your USB flash drive is not detected after a few seconds or if you encounter any
issues with the USB flash drive, shut down and restart the PC. Also try a different brand of
USB flash drive.
• If the PC becomes unresponsive after inserting a USB flash drive, shut down and restart the
PC and the Maxprep™ Liquid Handler.
Summary of Contents for Maxprep AS9100
Page 2: ......
Page 6: ...4 Maxprep Liquid Handler TM509 Revised 1 19 Table of Contents...
Page 16: ...14 Maxprep Liquid Handler TM509 Revised 1 19 Introduction Notes...
Page 24: ...22 Maxprep Liquid Handler TM509 Revised 1 19 Hardware Overview Notes...
Page 54: ...52 Maxprep Liquid Handler TM509 Revised 1 19 Maxprep Software Notes...
Page 74: ...72 Maxprep Liquid Handler TM509 Revised 1 19 Operating the Maxprep Liquid Handler Notes...
Page 78: ...76 Maxprep Liquid Handler TM509 Revised 1 19 Cleaning the Maxprep Liquid Handler Notes...
Page 82: ...80 Maxprep Liquid Handler TM509 Revised 1 19 Troubleshooting Notes...
Page 84: ...82 Maxprep Liquid Handler TM509 Revised 1 19 Instrument Service Notes...
Page 90: ...88 Maxprep Liquid Handler TM509 Revised 1 19 Certificate of Decontamination Notes...
