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Maxprep™ Liquid Handler | TM509 | Revised 1/19
Operating the Maxprep™ Liquid Handler
5.4 Error Recovery
In the event of an error that results in a physical crash of the system, it may be necessary to turn
the system power off and manually resolve any crashes as well as remove tips or tools that are
loaded on the system. Follow the instructions below for recovering from a physical crash of the
system.
1. Power off the Maxprep™ Liquid Handler by pressing the power button on the front right
side of the instrument.
2. Shut down the Maxprep™ software by pressing the
X
icon in the upper right corner of the
software.
3. Prior to resolving any hardware issues, open the door of the Maxprep™ Liquid Handler,
store or discard any unused reagents. Remove any sample tubes, Maxwell
®
Deck Trays and
processing plates, and either discard or store them appropriately.
4. Check to see if there is any visible damage to the pipetting channels of the Maxprep™
Liquid Handler. If there is visible damage, contact Promega Technical Services (
techserv@
promega.com
) to schedule a service visit prior to running the system again.
5. If there are any tips or tools loaded on the pipetting channels, you will need to remove these
manually.
a. With the Maxprep™ Liquid Handler powered off, push the pipetting channels up until
they are clear of any obstruction.
Note:
Wear appropriate personal protective equipment
(lab coat, gloves, safety glasses) when removing tips or tools from the system.
b. Remove carriers or labware to ensure free access to the pipetting channels.
c. When you eject the tip, any liquid will be released onto the deck. Place something under
the channels to catch tips and liquid.
d. Pull the pipetting channel downward to access the squeeze drive on the pipetting
channel (Figure 37).
e. Turn the squeeze drive in the direction indicated in Figure 37 to release the squeeze
motor. A spring on the pipetting channel will forcibly shuck the tip or tool once the
squeeze drive has been loosened.
f. Push the channel upwards so that it is clear to move side to side.
g. Repeat steps c–f for all pipetting channels that have a tip or tool loaded.
Used labware and
reagents should
be disposed of
appropriately
according to
your institution’s
procedures for
hazardous and
biohazardous waste.
Summary of Contents for Maxprep AS9100
Page 2: ......
Page 6: ...4 Maxprep Liquid Handler TM509 Revised 1 19 Table of Contents...
Page 16: ...14 Maxprep Liquid Handler TM509 Revised 1 19 Introduction Notes...
Page 24: ...22 Maxprep Liquid Handler TM509 Revised 1 19 Hardware Overview Notes...
Page 54: ...52 Maxprep Liquid Handler TM509 Revised 1 19 Maxprep Software Notes...
Page 74: ...72 Maxprep Liquid Handler TM509 Revised 1 19 Operating the Maxprep Liquid Handler Notes...
Page 78: ...76 Maxprep Liquid Handler TM509 Revised 1 19 Cleaning the Maxprep Liquid Handler Notes...
Page 82: ...80 Maxprep Liquid Handler TM509 Revised 1 19 Troubleshooting Notes...
Page 84: ...82 Maxprep Liquid Handler TM509 Revised 1 19 Instrument Service Notes...
Page 90: ...88 Maxprep Liquid Handler TM509 Revised 1 19 Certificate of Decontamination Notes...
