OKIDATA OL400e Series Service Manual Download Page 282

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Service Manual for OL400e/OL410e/OL410e-PS

Chapter 4 Failure & Repair Analysis

Front Panel Messages: Normal Daily Status

Category

LCD Message

Problem

Solution

Daily Status

ON-LINE
HP IIP

The printer is
ON-LINE.

READY lit:The
printer is ON-LINE.

READY
flashing:The printer
is going from
ON-LINE to
OFF-LIN

Normal operation

Daily Status

OFF-LINE
(LED is NOT lit)

The printer is
OFF-LINE.

DATA

The printer is
ON-LINE and data
is being processed.

READY
lit:Unprinted data is
in the buffer.READY
flashing:Data is
being received.

Normal operation

Daily Status

HP II P

Displayed below
first line messages.

Indicates the
current printer
emulation.

Normal operation

Daily Status

HEX DUMP

Displayed below
first line messages.

Indicates Hex Dump
Mode.

Normal operation

Summary of Contents for OL400e Series

Page 1: ...Thank You for purchasing this Factory Service Manual on EBAY from PCTECHINFO Click Here for more Factory Service Manuals for other Computer and Printer Copier Manufacturers from PCTECHINFO...

Page 2: ...Training Manual 09 17 97 Note This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi which is ideal for printing but does not view on most d...

Page 3: ...And Service Checks 17 Cleaning 18 Lubrication 19 Shipping Instructions 20 Service Authorization 21 Certification Test 22 Course Critique 23 1 Product Specifications 1 1 General Description 24 1 2 Pro...

Page 4: ...Expanded Ram Board 410E Only 57 2 2 05 Expansion Ram Board 400E 58 2 2 06 Expansion Ram Board 410E 59 2 2 07 Font Cards 60 2 2 08 Postscript Board 61 2 3 01 Basic Principals Electrostatic Printing 62...

Page 5: ...102 3 2 12 Motor Assembly 103 3 2 13 Hopping Roller Shaft Assembly 104 3 2 14 Face Down Stacker Assembly 105 3 2 15 Registration Roller 106 3 2 16 Transfer Roller 107 3 2 17 Fusing Unit Assembly 108...

Page 6: ...t 143 3 3 02 System Maintenance Mode 144 Page Count 145 Page Count Printing Enable Disable 146 Continuous Print Test 147 Serial Interface Loop Test 148 EEPROM Reset Printer Initializes 149 EEPROM Rese...

Page 7: ...ront Panel Messages Jam Cover Open EEPROM ROM Card 185 Front Panel Messages Controller Errors 186 Front Panel Messages Additional OL410E PS 187 4 7 Repair Analysis Procedures RAPS Index 188 RAP 01 Pri...

Page 8: ...3 Ram Expansion Board OLCB 224 A 2 04 Operator Panel Board 225 A 2 05 Power Supply Board OLAA 226 A 3 Interconnect Diagram 227 B Illustrated Parts Listing Illustrated Parts Listing Overview General In...

Page 9: ...ata s Technical Training Program is designed to build a knowledgeable and efficient service and support group for Okidata products One step in becoming an Authorized Okidata Service Center is obtainin...

Page 10: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 11: ...ompletion of this training course OL400e OL410e OL410e PS printer optional Tools optional refer to Section Three of the Service Handbook PC for Okilink II connection Modem for Okilink II connection Co...

Page 12: ...the monthly technical mail The monthly mail is distributed via Okidata s Bulletin Board Okilink II Additions and corrections to the training materials are available in the Training Section of Okilink...

Page 13: ...tions of the notices NOTE This notice refers to supplemental information CAUTION Deviation from the listed procedures may result in damage to the product WARNING Deviation from the listed procedures m...

Page 14: ...materials The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata Service Contract materials It is available from Okidata Dealer Service It is also available throu...

Page 15: ...Part Number of kit Missing Pages If you find that pages are missing from any item in this kit please contact Okidata Technical Training Please FAX your request or use Okilink II Fax Number 609 235 26...

Page 16: ...ore of 80 or higher you will receive a Certificate of Training The Dealership you work for will become an Authorized Service Center for the products covered in this training package Service Authorizat...

Page 17: ...ining is divided into the following six sections General Description Installation Principles of Operation Failure Analysis Appendices Maintenance Disassembly Assembly Adjustments and Service Checks Cl...

Page 18: ...he printer Assigned Tasks Read Section 1 of the Service Handbook Read the Introduction and Appendix C in the Printer Handbook Read Chapters 1 and 2 in the Printer Handbook Supplement Copyright 1997 Ok...

Page 19: ...the Printer Handbook Read Chapters 3 4 5 and 6 and Appendices A and B in the Printer Handbook Supplement If a product is available perform the tests listed below Refer to Chapter 4 in the Printer Han...

Page 20: ...cribes the function of the major assemblies from an electrical and mechanical perspective Assigned Tasks Read Section 2 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All r...

Page 21: ...Tasks Read Chapters 9 and 10 in the Printer Handbook Read Section 4 of the Service Handbook Study the Board Diagrams Appendix A of the Service Handbook Check Okilink II for additional troubleshooting...

Page 22: ...h present data regarding function firmware fuses jumpers switches sensors and test points An illustration of each board is also included Appendix B Appendix B is an illustrated listing of the parts fo...

Page 23: ...ction is divided into five sub sections Disassembly Assembly Adjustments and Service Checks Cleaning Lubrication Packing for Shipment Copyright 1997 Okidata Division of OKI America Inc All rights rese...

Page 24: ...es on a product which is operating normally Therefore you are not required to perform the disassembly assembly procedures to complete this training Assigned Tasks Read Section 3 2 of the Service Handb...

Page 25: ...firmware settings This section also explains viewing and resetting counters Assigned Tasks Read Section 3 3 of the Service Handbook If you have the product available perform the adjustments and servic...

Page 26: ...ction 3 4 of the Service Handbook Review Chapter 9 in the Printer Handbook Perform the cleaning procedures on the printer if available Copyright 1997 Okidata Division of OKI America Inc All rights res...

Page 27: ...r 0A Introduction Lubrication Assigned Tasks Read Section 3 5 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange B...

Page 28: ...Introduction Shipping Instructions Assigned Tasks Read Section 3 6 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Excha...

Page 29: ...ce the training material as you answer the test questions Every attempt has been made to test your knowledge of the product and your ability to use the reference materials in this kit No attempt has b...

Page 31: ...rocess Photocopy the Certification Test and Answer Sheet provided in this kit Use the photocopies to complete the testing process Complete the top section of the Answer Sheet Make your responses legib...

Page 32: ...g items Your photocopy of the Course Critique Assigned Tasks Complete the Course Critique Return the Answer Sheet and Course Critique to Okidata Dealer Service Copyright 1997 Okidata Division of OKI A...

Page 33: ...xpansion memory board can be installed Up to 4 Mbyte of RAM in 1 Mbyte increments can be installed on the expansion board providing up to 4 5 Mbyte of total RAM in the OL400e The OL410e utilizes 2 Mby...

Page 34: ...Print Resolution Standard Printing Mode 300 x 300 dots inch Enhanced Printing Mode OL410e and OL410e PS in HP LaserJet III mode 300 x 1200 dots inch 600 dpi Class Printing 1 2 04 Symbol Sets 40 Symbol...

Page 35: ...ntains the following fonts Resident Fonts Adobe PostScript 35 Type 1 Fonts 2 Multiple Master Fonts for use with Adobe ATM 3 0 and Adobe Acrobat PCL5 12 Scalable Fonts Bit mapped Fonts Typefaces 2 Line...

Page 36: ...NOTE cpi Characters Per Inch Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 37: ...279 mm Feed Automatic or Manual Weight Minimum 16 lbs 60 g m2 Maximum 24 lbs 90 g m2 Recommended 20 lbs 75 g m2 Legal Size 8 5 x 13 216 mm x 330 mm 8 5 x 14 216 mm x 356 mm Feed Automatic with option...

Page 38: ...m x 191 mm Maximum 7 2 x 10 1 183 mm x 257 mm Feed Automatic with optional paper tray or Manual Weight Minimum 16 lbs 60 g m2 Maximum 24 lbs 90 g m2 Recommended 20 lbs 75 g m2 Labels Manual feed Face...

Page 39: ...cedure Place the printer OFF LINE Press LAST Paper Size for two seconds Press NEXT repeatedly until FREE is displayed on the operator panel Press ENTER to select FREE as the default setting Press ON L...

Page 40: ...th 12 6 inches 320 mm Height 6 3 inches 160 mm Depth 14 17 inches 360 mm 1 4 02 Printer Weight 24 lbs 11 kg 1 4 03 LED Array 1 4 03 LED Array Number of LED Elements 2560 Copyright 1997 Okidata Divisio...

Page 41: ...20 240 VAC 10 1 5 02 Power Consumption Peak Approximately 600 Watts Operation typical Approximately 80 Watts Idle Approximately 40 Watts Power Save Approximately 15 Watts Copyright 1997 Okidata Divisi...

Page 42: ...0 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit 10 to 43 degrees Celsius 1 6 02 Printer Noise Level Operation 50 dBA A or less Standby 45 dBA A or less Copyright 199...

Page 43: ...adio Frequency Interference RFI FCC Part 15 Class B Canadian Department of Communications Radio Interference Regulations CDCRIR Class B Copyright 1997 Okidata Division of OKI America Inc All rights re...

Page 44: ...S Resident RAM 2 MByte Optional RAM 3 MByte in 1 Mbyte increments Maximum RAM 5 Mbyte 1 8 02 Font Cards Bit mapped OL400e and OL410e OKIPRO 65 Bar Codes Plus MICRO DOCS Tax Scalable OL410e and OL410e...

Page 45: ...rtridge Kit Contents Image Drum Cartridge 1 9 02 Toner Cartridge Kit Contents Toner Cartridge LED Lens Cleaner Toxicity No carcinogens are contained Copyright 1997 Okidata Division of OKI America Inc...

Page 46: ...sion memory board which replaces the 1 Mbyte expanded memory board Up to 5 Mbyte in 1 Mbyte increments OL410e PS Standard 2 MByte 1 Mbyte on the main controller and 1 Mbyte on the PostScript board Exp...

Page 47: ...11 03 Estimated Toner Cartridge Life Approximately 2 000 pages at 5 density 1 11 04 Image Drum Life Approximately 20 000 pages Continuous print at 5 density Approximately 18 000 pages at 7 pages per p...

Page 48: ...tion This section describes the operation of the product in the order listed below Control Process Mechanical Operation Printing Process Sensors and Switches Copyright 1997 Okidata Division of OKI Ame...

Page 49: ...st system interface receiving data and commands from the host system and generating bit image data The control process also includes sending data and commands to the print engine where the print proce...

Page 51: ...Page 37 Service Manual for OL400e OL410e OL410e PS Chapter 2 Principles of Operation 2 2 02 Block Diagrams OL400e...

Page 53: ...Page 38 Service Manual for OL400e OL410e OL410e PS Chapter 2 Principles of Operation 2 2 02 Block Diagrams OL410e...

Page 55: ...Page 39 Service Manual for OL400e OL410e OL410e PS Chapter 2 Principles of Operation 2 2 02 Block Diagrams OL410eps...

Page 57: ...1 Mbyte contained on the Expanded RAM Board OL410e 1 Mbyte with an additional 1 Mbyte contained on the PostScript Board Driver Circuitry RS232 Serial Interface Port Centronics Parallel Interface Port...

Page 58: ...Processing Buffer Read Operation Engine Control Operation Panel Control Operation Panel Functions Sensor Control Print Operation Electrophotographic Processing Action LED Array Operation Fuser Lamp O...

Page 59: ...Enable Disable of the parallel interface port can be specified through the menu The serial data from the host system is received by the built in serial controller of the microprocessor Both the parall...

Page 60: ...ates the HP LaserJet Series IIP The OL410e emulates the HP LaserJet Series III The OL410e PS emulates the HP LaserJet Series III and also contains a PostScript Level 2 Interpreter Copyright 1997 Okida...

Page 61: ...n OL410e Bit mapped and scalable fonts are available for the HP LaserJet Series III emulation OL410e PS Scalable fonts are available for the HP LaserJet Series III emulation PostScript Fonts are conta...

Page 62: ...raster buffer registers are converted to serial data The contents of the registers are transferred to the engine control section of the microprocessor MPU on the main controller board Copyright 1997 O...

Page 63: ...troller Board Engine Control Functions Engine control functions are executed when the CPU receives a print request signal Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the...

Page 64: ...ration panel consists of the following circuits MPU Interface Integrated Circuit LCD Control Driver LCD Display LED Operation Panel Sheet Contact Switches There are eight contact switches Copyright 19...

Page 65: ...contact switch board The connector on the contact switch board is CN2 and the connector on the control drive board is CN3 The operation panel is controlled by the CPU of the main controller board The...

Page 66: ...n Sensor Control Location Diagrams General Information There are six sensors in the printer Inlet Sensor 1 Inlet Sensor 2 Inlet Sensor 3 also known as the Paper Sensor Outlet Sensor Paper Supply Senso...

Page 68: ...he hopping operation to the feeding operation This sensor also controls the timing of the paper feed process and the paper size according to the paper detection time and running time Refer to Sensor D...

Page 69: ...peration Inlet Sensor 2 Inlet sensor 2 detects the form width Refer to Sensor Diagram for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business...

Page 70: ...eading edge of the paper and controls the timing of the paper feed process This sensor is also referred to as the paper sensor Refer to Sensor Diagram for exact location Copyright 1997 Okidata Divisio...

Page 71: ...s the paper feed and size based on the time the sensor detects the paper and the time of passage of the paper Refer to Sensor Diagram for exact location Copyright 1997 Okidata Division of OKI America...

Page 72: ...per Supply Sensor The paper end sensor detects an out of paper condition Refer to Sensor Diagram for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDA...

Page 73: ...ation Toner Sensor The toner sensor detects a low toner condition Refer to Sensor Diagram for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busi...

Page 74: ...alTalk interface is located on the PostScript Board The data is then stored in the receive buffer The data is transferred from the receive buffer to a processing section of the main controller In this...

Page 75: ...ng with the 1 Mbyte of RAM on the main controller board increases the standard RAM capacity to 2 Mbyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT oper...

Page 76: ...of RAM in 1 Mbyte increments This board can increase the OL400e RAM capacity up to 4 5 Mbyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT operation Cop...

Page 77: ...is board can contain up to 4 Mbyte of RAM in 1 Mbyte increments This board can increase the OL410e RAM capacity up to 5 Megabyte The RAM capacity is identified during power ON It can be verified by re...

Page 78: ...Y lamp is OFF when the card is either inserted or removed If the font card is inserted or removed while the printer is ON LINE the READY lamp is ON a CARD REMOVED ON LINE message will appear on the op...

Page 79: ...ains the LocalTalk interface a program ROM and Font Rom 2 MB each 1 MByte of Dynamic RAM and a 4 KBit EEPROM Sockets are provided for an additional 3 Mbyte of DRAM Copyright 1997 Okidata Division of O...

Page 80: ...on the main controller board Once the charged drum is exposed to this light an electrostatic image is formed on the drum surface This latent image is developed with toner Charging The surface of the...

Page 81: ...verse side of the paper by the transfer roller The toner is attracted by the positive charge The image formed on the image drum is transferred to the paper Cleaning The toner remaining on the image dr...

Page 82: ...engine control section enables the LED array in conformance with the signals received from the host and commands output from the control section of the CPU The LED illuminates leaving a latent image...

Page 83: ...sable Programmable Read Only Memory EEPROM is loaded with the data listed below Menu Data Various Counter Data LED Head Drive Time Print Start Position Paper Feed Duration Copyright 1997 Okidata Divis...

Page 84: ...age High Voltage Power Supply Circuit This circuit uses the 38 vdc to generate voltages for the electrophotographic process The control sequence for enabling these voltages is issued by the main contr...

Page 85: ...er board This AC voltage is applied to the 400 watt halogen lamp The main controller board controls the fusing roller temperature via the thermistor and regulates the fusing roller temperature at 150...

Page 86: ...or 48 steps rotation This motor drives the hopping roller and the registration roller via two one way clutches The direction that the motor turns determines which clutch is activated Copyright 1997 Ok...

Page 87: ...7 Drum Motor The drum motor is a DC stepping motor 48 steps rotation This motor is the main drive motor of the printer Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OK...

Page 88: ...or each dot line is received by shift registers and latch registers The 2 560 LEDs are activated to radiate the image data onto the image drum Copyright 1997 Okidata Division of OKI America Inc All ri...

Page 89: ...ontrolled by a single registration motor Turning the registration motor in the A direction drives the hopping roller Turning the registration motor in the B direction drives the registration roller Th...

Page 91: ...hich in turn advances the paper until the inlet sensor 1 switches ON The registration gear turns but the one way bearing does not allow the registration roller to turn After inlet sensor 1 switches ON...

Page 92: ...on motor turns in a counter clockwise direction This counter clockwise motion drives the registration roller and advances the paper The hopping gear turns but the one way bearing does not allow the ho...

Page 93: ...ce The charge roller has two layers a conductive layer and a surface protective layer The surface layer is flexible which assures proper contact with the photosensitive drum The drum surface charges t...

Page 94: ...UL Aluminum Base The CTL and CGL make up the organic photo conductor layer OPC which is about 20 micrometers mm thick When light from the LED head irradiates the image drum surface the light energy ge...

Page 95: ...y the contact charge of the charge roller lowering the potential on the image drum surface The resultant drop in the potential of the irradiated part of the image drum surface forms an electrostatic l...

Page 97: ...oner is absorbed into the sponge type roller material A charged particle will be attracted to a particle having a MORE POSITIVE charge than its own The developing roller surface is charged to 300 vdc...

Page 98: ...latent image visible NOTE The toner supply roller and the developing roller are supplied with the bias voltages required during the developing process The toner supply roller is charged to 450 vdc The...

Page 99: ...OSITIVE charge than its own A high positive charge is applied to the transfer roller by the power supply board This induced charge on the surface of the transfer roller is transferred to the paper whe...

Page 100: ...lamp A thermistor which contacts the fusing roller maintains the fusing roller temperature at approximately 150 degrees Celsius A thermostat cuts off the voltage supply to the lamp if there is an abn...

Page 101: ...ual toner on the image drum is attracted to the cleaning roller which has a 500 vdc static charge This residual toner is accumulated in the image drum cartridge until the drum is replaced Copyright 19...

Page 102: ...age to be formed on the surface of the drum Through the development process a toner image replaces the electrostatic image A 1 Kvdc charge is applied to the transfer roller This causes the toner image...

Page 104: ...OL410e PS Chapter 2 Principles of Operation 2 5 SENSORS AND SWITCHES Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updat...

Page 105: ...Page 81 Service Manual for OL400e OL410e OL410e PS Chapter 2 Principles of Operation Sensor Location Diagram Top View Side View...

Page 107: ...ze Error The time interval between when the paper contacts the paper sensor and the outlet sensor determines which size length paper is being used This error occurs if the paper size of the loaded pap...

Page 108: ...the printer is powered ON paper is at inlet sensor 1 After the hopping operation is attempted three times the leading edge of the paper does NOT reach inlet sensor 1 Paper Inlet Jam Timing Diagram Cop...

Page 109: ...r sensor within a pre determined period of time The leading part of the paper does not reach the outlet sensor within a pre determined period of time after the paper has passed over the paper sensor P...

Page 110: ...During an unevenly distributed toner condition the toner agitator will rotate until the toner is distributed sufficiently This causes the toner sensor to turn ON OFF for only a few image drum rotation...

Page 111: ...he paper into the unit The side to be printed on should be facing UP The leading edge of the paper should face the BACK of the printer Refer to either the face down or the face up section for further...

Page 113: ...the failure analysis procedures in Section Four of this Service Handbook Follow the procedures listed in Adjustments and Service Settings Adjustments may be required when either consumables or parts a...

Page 114: ...eedle Nose Pliers 4 inch 5 5 mm Wrench Rubber Band used during removal of the upper cover Diagonal Cutters Digital Multimeter Shop Vacuum with toner filter Cloth soft and lint free All Purpose Cleaner...

Page 115: ...listed sequence Failure to follow the correct sequence may result in damaged parts Since screws collars and other small parts are easily lost they should be temporarily attached to the original posit...

Page 116: ...ber is not available Part Item Comment Appendix B Number Description Reference This Service Handbook lists the disassembly procedures for major components of the unit Okidata DOES NOT recommend disass...

Page 117: ...t card 4 if installed Press the buttons 5 on each side of the face down stacker cover 6 and raise it Remove the image drum 7 with the installed toner cartridge 8 Remove the paper cassette 9 PART Item...

Page 118: ...ption B 2 06 P N 70024401 Tray Legal 100 Sheet Option B 2 06 P N 70026201 Kit Font Card Barcodes Plus II Option B 2 06 P N 70026301 Kit Font Card Tax II Option B 2 06 P N 70026401 Kit Font Card Micro...

Page 119: ...contact switch board 5 Remove the operator panel Use a rubber band to pull the wire clips of the interface connector in This will prevent damage to the clips when the cover 6 is removed Press the knob...

Page 120: ...PART Item Description Comment App B Reference P N 53069201 Assembly Upper Cover B 2 03 P N 53070301 Cover Upper RSPL B 2 03 P N 56627909 Cord Flexible Op Panel RSPL B 2 04...

Page 122: ...e upper cover over the raised face down stacker cover as shown in View A Lower the upper cover over the raised face down stacker cover Once the upper cover has cleared the stacker cover correctly alig...

Page 123: ...wer A dislodged cut or crimped cable will cause apparent initialization problems Refer to Section 4 of this Service Handbook for further troubleshooting information Copyright 1997 Okidata Division of...

Page 124: ...e AC power cord Open the font card cover 1 Release the claws 2 Remove the cover PART Item Description Comment App B Reference P N 53069301 Cover IC Card RSPL B 2 03 Copyright 1997 Okidata Division of...

Page 125: ...Perform the procedures listed below first 3 2 01 3 2 02 Turn the upper cover over Release the claws 1 and detach the two stacker clamps 2 Remove the face up stacker assembly 3 Remove the retention spr...

Page 126: ...ssembly Face Up Stacker RSPL B 2 03 P N 50708001 Clamp Stacker RSPL B 2 03 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 127: ...tach the two bias springs 1 from the posts of the upper cover Detach the exit rollers 2 from the bias springs PART Item Description Comment App B Reference P N 50924301 Spring Bias RSPL 400e B 2 03 P...

Page 128: ...r panel cover 2 2 Remove the screw 3 3 Remove the operator panel board 4 4 Remove the zebra rubber 5 5 Remove the LCD element 6 CAUTION If the operator panel or the operator panel cable are not proper...

Page 129: ...ription Comment App B Reference P N 50101401 Assembly Operator Panel 400e RSPL 400e B 2 03 P N 50101404 Assembly Operator Panel 410e RSPL 410e B 2 03 P N 50101411 Assembly Operator Panel 410e PS RSPL...

Page 130: ...0602 Touch Sheet Op Panel RSPL 410e Part of 10 B 2 03 P N 53069401 Cover Op Panel Part of 10 B 2 03 P N 53342901 Insulator LCD Part of 10 B 2 03 P N 55624202 LCD Element FRD 11442 Part of 10 B 2 03 Co...

Page 131: ...rst 3 2 01 3 2 02 NOTE Do not touch the LEDs 1 Detach the LED cable 2 Press against the face down stacker cover 3 to release side A of the LED head 4 Press against the face down stacker cover to relea...

Page 132: ...ce Handbook for cleaning information PART Item Description Comment App B Reference P N 56111201 Assembly LED Head RSPL B 2 01 Includes the following 3 items P N 51014601 Contact Ground Clip LED Head R...

Page 133: ...the direction of arrow A Remove the eject roller assembly 2 NOTE For Re Installation Open the face down stacker cover before installing the eject roller assembly PART Item Description Comment App B R...

Page 134: ...CN2 2 of the main controller board 3 Work the cable free from the bracket Not shown Remove the two screws 4 Remove the main stepper motor 5 from the motor bracket 6 NOTE The motor in this procedure i...

Page 135: ...App B Reference P N 56510701 Motor Stepper Main RSPL B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 136: ...er board 3 Work the cable free from the bracket Not shown Remove the two screws 4 Remove the registration stepper motor 5 from the motor bracket 6 NOTE The motor in this procedure is used for both the...

Page 137: ...1 Motor Stepper Registration RSPL B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx...

Page 138: ...Detach the LED head cable 6 Remove the screw 7 and release the ground strap not shown Open the manual feed guide 8 Remove the seven screws Screw 9A is one long screw Screws 9B are four regular screws...

Page 139: ...N 50217601 Frame Lower Base Assembly RSPL B 2 01 P N 51014101 Plate FG B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for a...

Page 140: ...s 2 Remove the motor assembly 3 Remove the reduction gear 4 Remove the stepper motor idle gears 5 NOTE The diagram shows the assembly removed from the lower base unit Re Installation Lubricate the tee...

Page 141: ...r Stepper Motor Idle RSPL B 2 01 P N 51229201 Gear Eject Roller Idle RSPL B 2 01 P N 51229301 Gear Reduction RSPL B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the...

Page 142: ...ring 4 Remove the hopping roller shaft assembly 5 Remove the bearing 6 Remove the hopping roller rubber 7 NOTE Lubricate the inside of the bearings where the bearings contact the hopping roller shaft...

Page 143: ...A Shaft Hopping Roller B 2 01 P N 51228901 Gear Hopping Roller Clutch RSPL B 2 01 P N 51607402 Bearing RSPL B 2 01 P N 53342401 Hopping Roller Rubber Copyright 1997 Okidata Division of OKI America In...

Page 144: ...ker cover SEE INSERT Remove the left reset lever by pulling in the direction of Arrow B The cover open arm is attached to the left reset lever but it is not shown in this diagram Release the tabs and...

Page 145: ...er Reset L RSPL B 2 02 P N 50805901 Lever Reset R RSPL B 2 02 P N 50924201 Spring Stacker Cover Reset RSPL B 2 02 P N 51229401 Gear Stacker Cover Damper RSPL B 2 02 P N 53068901 Arm Cover Open RSPL B...

Page 146: ...ller 3 in the direction of arrow A and then lift it at position B You may need to use a needle nose pliers to lift the roller Remove the bearing 4 Slide the registration roller in the direction of arr...

Page 147: ...App B Reference P N 51607501 Bearing Registration Roller RSPL B 2 01 P N 53342501 Roller Registration RSPL B 2 01 P N 51228901 Gear Hopping Roller Clutch RSPL B 2 01 P N 51607402 Bearing RSPL B 2 01...

Page 148: ...arings 5 and transfer roller gear are removed along with the roller Note the position of the anti static strip 6 NOTES Lubricate the transfer roller gear and the inside of the bearings Refer to Sectio...

Page 149: ...53347001 Roller Transfer Assy RSPL Inc 19 31 32 B 2 02 Includes P N 51229001 Gear Transfer Roller Part of 30 B 2 02 P N 53342601 Roller Transfer RSPL Part of 30 P N 51607402 Bearing RSPL B 2 01 Copyri...

Page 150: ...bly 3 2 17 Fusing Unit Assembly WARNING Allow the fusing unit to cool before handling Perform the procedures listed below first 3 2 01 3 2 02 3 2 11 3 2 14 Gently press down on the fusing unit and rem...

Page 151: ...P N 50217502 Assembly Fusing Unit 230 V Option RSPL B 2 02 P N 51229101 Gear Fuser Roller Idle RSPL B 2 02 P N 50217502 Assembly Fusing Unit 230 V Option RSPL B 2 06 Copyright 1997 Okidata Division of...

Page 152: ...t 3 2 01 3 2 02 3 2 11 3 2 14 3 2 17 Lift the pressure roller 1 at position A and pull it in the direction of arrow B to free the roller from the ground plate 2 Remove the pressure roller with bushing...

Page 153: ...B 2 02 P N 51607601 Bushing Pressure Roller RSPL B 2 02 P N 53343701 Roller Backup Pressure Roller RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Bu...

Page 154: ...clamps 4 of the inlet sensor plates and push up to remove NOTE The same part is used for all three sensors Inlet sensor plate 1 1 detects the leading edge of the paper and controls the change from th...

Page 155: ...cription Comment App B Reference P N 51010701 Plate Sensor Inlet RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for an...

Page 156: ...sassembly 3 2 20 Toner Sensor Plate Perform the procedures listed below first 3 2 01 3 2 02 3 2 11 Working from underneath release the clamp 1 of the toner sensor plate 2 and push up to remove PART It...

Page 158: ...0e PS Chapter 3 Maintenance Disassembly 3 2 21 Outlet Sensor Plate Perform the procedures listed below first 3 2 01 3 2 02 3 2 08 3 2 11 3 2 14 3 2 17 Working from underneath release the clamp 1 of th...

Page 159: ...010801 Plate Sensor Outlet B 2 02 P N 51010802 Lever Exit Sensor Assy RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX f...

Page 160: ...isted below first 3 2 01 3 2 02 Open the manual feed guide assembly 1 Slightly bend the manual feed guide assembly to release the arms 2 from the main unit Re Installation The arms 2 of the manual fee...

Page 161: ...B Reference P N 51011001 Guide Manual Feed Assembly RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to...

Page 162: ...e a screwdriver to press and release the clamp 1 of the paper supply sensor plate 2 and remove the plate Note the position of the cassette sensor plate 3 Re Installation When either of the plates are...

Page 163: ...1 Plate Paper Supply Sensor RSPL B 2 04 P N 51011501 Plate Cassette Sensor RSPL B 2 04 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 164: ...Perform these procedures first 3 2 01 3 2 02 3 2 11 Remove the two screws 1 Slide the main controller board 2 in the direction of arrow A to disconnect the board from the power supply 3 Lift the main...

Page 165: ...The flat extension of the ground plate goes between the board and the guide plate The spring extensions of the ground plate go below the board The extensions 12 of the guide plate go under the board D...

Page 166: ...4 P N 55077811 PCB OLPT w o ROM PostScript RSPL 410e PS B 2 04 P N 55938301 IC EEPROM BR93LC46A RSPL 410e B 2 04 P N 56510801 Fan RSPL B 2 04 P N 56627901 Cord Flexible Op Panel RSPL B 2 04 Copyright...

Page 167: ...PROM from the old board and install in on the new board The flat extension of the ground plate goes between the board and the guide plate The spring extensions of the ground plate go below the board T...

Page 168: ...e a screwdriver to slide the AC inlet 1 out of the inlet sensor holder 2 Detach the transformer cable 3 from connector CN2 4 of the power supply 5 Detach the transformer cable 6 from connector CN1 7 o...

Page 169: ...r RSPL B 2 05 P N 56412601 Power Supply 120 V OLAA RSPL B 2 05 P N 56412701 Power Supply 230 V OL400e Option RSPL 400e B 2 05 P N 56730001 Assembly Contact RSPL B 2 05 P N 56412701 Power Supply 230 V...

Page 170: ...3 2 02 3 2 11 Detach the cable to connector CN1 1 of the power supply 2 Detach the cable to connector CN2 3 of the power supply Detach the inlet socket 4 from the inlet sensor holder 5 Remove the two...

Page 171: ...B 2 05 P N 56412801 Transformer 120 V RSPL B 2 05 P N 56412901 Transformer 230 V OL400e Option RSPL B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busine...

Page 172: ...sassembly 3 2 27 Cassette Guide Left Perform the procedures listed below first 3 2 01 3 2 02 3 2 11 3 2 24 3 2 25 Remove the screw 1 Slide the left cassette guide 2 in the direction of arrow A and rem...

Page 173: ...ct RSPL B 2 05 P N 50924501 Spring Support RSPL RSPL 410e B 2 05 P N 51011201 Guide Cassette L RSPL B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busine...

Page 174: ...ly 3 2 28 Cassette Guide Right Perform the procedures listed below first 3 2 01 3 2 02 3 2 11 3 2 24 3 2 25 Remove the screw 1 Slide the right cassette guide 2 in the direction of arrow A Remove the r...

Page 175: ...App B Reference P N 51011301 Guide Cassette R RSPL B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 176: ...the bottom of the unit All other parts must be removed to reach it PART Item Description Comment App B Reference P N 51011101 Plate Base RSPL B 2 04 Copyright 1997 Okidata Division of OKI America Inc...

Page 177: ...he paper hold 2 and disengage the cover 1 and link 3 Remove the paper hold 2 from the arm 4 Disengage the link 3 from the arm 4 and remove the link PART Item Description Comment App B Reference P N 51...

Page 178: ...lot screwdriver to release the locks LOCK on the upper frame 2 Remove the upper frame 2 Remove the two screws 3 Remove the separator assembly 4 Lift the paper hold 5 and release the separator 7 from t...

Page 180: ...e the upper frame Refer to procedure 3 2 31 Remove the connector 1 Remove the two screws 2 Remove the board OLEV 3 Re Installation NOTE When installing the board make sure that the sensor is correctly...

Page 182: ...LEV Refer to procedure 3 2 32 Remove the two screws 1 Remove the stepping motor 2 PART Item Description Comment App B Reference P N 56510701 Motor Stepper MPF Option RSPL MPF B 2 07 Copyright 1997 Oki...

Page 183: ...procedure 3 2 32 Remove the two screws 1 Remove the motor bracket assembly 2 and planet gear 3 PART Item Description Comment App B Reference P N 51229601 Gear Planet Option RSPL MPF B 2 07 Copyright...

Page 184: ...reful not to lose the bearing 3 Shift roller B 4 in the direction of arrow A Then lift it at position C and slide the roller out to remove Be careful not to lose the bearing not shown or deform the se...

Page 185: ...e unit so you can access the two e clamps 3 Remove the clamps 3 Remove the two levers 4 Remove the tension springs 5 Pull the sheet guide 6 in the direction of Arrow A Remove the six screws 7 Remove t...

Page 186: ...P N N A E Ring Small SPF B 2 09 P N N A E Ring Medium SPF B 2 09 P N N A E Ring Large SPF B 2 09 P N N A Frame Left Side SPF B 2 09 P N N A Frame Rear Support SPF B 2 09 P N N A Frame Right Side SPF...

Page 187: ...Remove the connector 1 Remove the two screws 2 Remove the board 3 PART Item Description Comment App B Reference P N 55074812 PCB OLEV 12 Second Tray Option RSPL SPF B 2 08 P N N A Screw Tapping S Tigh...

Page 188: ...oller frame X Be careful not to lose the springs 4 Remove the one way clutch gear 5 Remove bush A 6 Remove the hopping roller shaft assembly 7 Be careful not to lose bush B 8 PART Item Description Com...

Page 189: ...rt of 14 B 2 08 P N 53342401 Hopping Roller Rubber Part of 14 B 2 08 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any update...

Page 190: ...adjustments and refer you to this section Failure to perform these procedures may result in unnecessary service calls The adjustments and service settings are accomplished through the operator panel...

Page 191: ...ll error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit Continue to hold through both panel message displays The operator panel dis...

Page 192: ...llowing message Y ADJUST 0 mm NOTE To work with any of the user maintenance mode items press ENTER Copies Press LAST Paper Size or NEXT Demo to move through the settings for the user maintenance mode...

Page 193: ...et the menu perform the following procedure CAUTION Menu Reset returns ALL menu level 1 settings to factory defaults ALL customized menu level 1 settings will be lost ALWAYS print the menu before doin...

Page 194: ...sage ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any u...

Page 195: ...EMULATE HPIIP PRINTER LANGUAGE OL410e only EMULATE HPIII OL410e PRINTER LANGUAGE OL410e PS only EMULATE Adobe PS OL410e PS TRAY SELECT PAPER IN TRAY 1 Select paper tray TRAY 2 Appears if installed Se...

Page 196: ...elect paper size in tray 2 if installed MANUAL LETTER EXEC LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE COM 10 MONARCH DL ENV Select paper size for manual feed 4 12 X 9 50 Envelope 3 87 X 7...

Page 197: ...acter height point size adjusts accordingly FONT HGT OL410e Appears if selected font is scalable proportional spaced 12 00 4 00 to 999 75 Select point size height of characters when scalable font with...

Page 198: ...dows will print an extra blank page HOST I F AUTO I F PARALLEL RS232C Adobe PS Local Talk or RS 422 Select active interface Copyright 1997 Okidata Division of OKI America Inc All rights reserved See t...

Page 199: ...phic dots so edges appear more crisp and less jagged MEMORY USAGE OL400e and OL410e PS Only PAGEPROT Appears if optional RAM is installed Off Letter Legal A4 Reserves area in memory for page size sele...

Page 200: ...TO OFF 100KB to 3 6MB AUTO OPERATION AUTOCONT OFF ON If ON software or data error will cause printer to display error message then continue to print Set Off printer will stop printing press RECOVER to...

Page 201: ...reduce printing costs when you are printing rough drafts or proof copies Medium reduces toner by 30 light reduces toner by 50 PARALLEL I F I PRIME OFF ON Set On I Prime signal resets printer Set OFF o...

Page 202: ...ORTUGU S Select language displayed German French Italian Spanish Swedish Norwegian Danish Dutch Portuguese Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busine...

Page 203: ...Page 136 Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance Disassembly Sample Menu OL400e...

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Page 206: ...Page 137 Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance Disassembly Sample Menu OL410e...

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Page 209: ...Page 138 Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance Disassembly Sample Menu OL410e PS...

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Page 212: ...Select or Set AUTO EJECT to ON in the menu Procedure To enter hex dump mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed...

Page 213: ...The unit will go ON LINE The operator panel displays the following message ON LINE HEX DUMP To exit Hex Dump power OFF the unit Hexadecimal Codes US ASCII...

Page 215: ...the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering...

Page 216: ...E The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the...

Page 217: ...ror messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888...

Page 218: ...ect the setting An asterisk will follow the word ENABLE or DISABLE to show the selection Press ON LINE to save the setting and exit the user maintenance mode The operator panel displays the following...

Page 219: ...Positive values of the print start positions move the position away from the leading edge of the paper Procedure To enable or disable the operator menu perform the following procedure Close the stack...

Page 220: ...indicates the current setting Press ENTER Copies to select the desired setting The operator panel displays the following message X ADJUST 0 mm OL410 OL410e PS An asterisk indicates the current setting...

Page 221: ...leading edge of the paper Procedure To enable or disable the operator menu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on...

Page 222: ...g Press ENTER Copies to select the desired setting The operator panel displays the following message Y ADJUST 0 mm OL410 OL410e PS An asterisk indicates the current setting Press ON LINE to save the s...

Page 223: ...nstall the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET throug...

Page 224: ...ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS NOTE To work with any of the user maintenance mode items press ENTER Copies Press LAST Paper Size or NEXT Demo to move through the settings for the...

Page 225: ...powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECO...

Page 226: ...panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2...

Page 227: ...r approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America...

Page 228: ...tte tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays...

Page 229: ...press ON LINE The print buffer must empty The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 199...

Page 230: ...ll the paper cassette tray Clear all error messages displayed on the operator panel You must have one of the following 9 pin loopback test connector or 9 to 25 pin adapter and 25 pin loopback test con...

Page 231: ...message LOOP TEST Press ENTER Copies to begin the loopback test If an error occurs during the test an error message will be displayed on the operator panel LOOP ERR nnnnn Press ON LINE to end the test...

Page 232: ...llowing procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the...

Page 233: ...isplays the following message for approximately 10 seconds WARM UP The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e...

Page 234: ...d for the service technician to reset the EEPROM to factory default values Use this method should the printer fail to initialize Procedure Close the stacker cover Install the paper cassette tray Power...

Page 235: ...played To exit from any of the functions being displayed press ON LINE Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the un...

Page 236: ...2 The operator panel displays the following message ENGINE RESET Press ENTER Menu Reset to execute any of the functions being displayed To change any setting press LAST Paper Size or NEXT Demo to mov...

Page 237: ...e LED intensity rating Use the table below to determine the drive time associated with the intensity rating of the LED head Procedure To set the LED Head Drive Time perform the following procedure Clo...

Page 238: ...ted below 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON...

Page 239: ...17 229 247 16 248 269 15 269 290 14 291 300 13 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material ht...

Page 240: ...ition perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies an...

Page 241: ...e paper To change any setting press LAST Paper Size or NEXT Demo to move through the settings An asterisk indicates the current setting Press ENTER Copies to select the desired setting An asterisk ind...

Page 242: ...he stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the...

Page 243: ...engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All r...

Page 244: ...e powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following for approximately two seconds 88888888 88888888 The...

Page 245: ...anel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business...

Page 246: ...eral Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved Se...

Page 247: ...eral Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved Se...

Page 248: ...eral Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved Se...

Page 249: ...eral Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved Se...

Page 250: ...on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel disp...

Page 251: ...TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF TBL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message ENGINE RESET Press ENTER Copies The o...

Page 252: ...vacuum cleaner designed to pick up toner when necessary CAUTION If you use a vacuum cleaner that does not have a toner filter you may severely damage the vacuum cleaner Do not touch the transfer roll...

Page 253: ...not have a toner filter you may severely damage the vacuum cleaner Be sure to thoroughly vacuum around all sensors CAUTION Do not touch the transfer roller Touching the transfer roller may cause inco...

Page 254: ...e Disassembly 3 4 03 Covers Clean the covers using a soft lint free cloth and an all purpose cleaner Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Par...

Page 255: ...t Slide the cleaner pad across the lens array several times to clean the head Use a clean portion of the pad each pass Discard the used pad Isopropyl Alcohol Locate a soft cotton swab Locate isopropyl...

Page 256: ...matic cleaning cycle occurs after every tenth printed page The automatic cleaning cycle does not cause a page to be ejected This cycle reverses the polarity of the rollers This helps keep the rollers...

Page 257: ...e below Lubrication Table Item Disassembly Procedure Gear on the shaft of the main stepper motor 3 2 09 Gear on the shaft of the registration stepper motor 3 2 10 Teeth of the reduction gear 3 2 12 In...

Page 258: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 259: ...b condition If the shipping instructions are NOT followed Okidata may levy a surcharge against the dealership Locate the original foam packaging or order replacement packaging from Okidata Remove the...

Page 260: ...are NOT followed Okidata may levy a surcharge against the dealership Locate the original foam packaging or order replacement packaging from Okidata Refer to Appendix B Locate the originally supplied f...

Page 262: ...Procedures RAPs Each RAP will ask you questions or require you to make observations The answers to these questions and the results of your observations determine your next course of action Use the RA...

Page 263: ...to customers Therefore such information is NOT available when a product is first released However Okidata wants to respond to these requests Okilink II provides round table discussions on technical p...

Page 264: ...en reporting problems Okidata Dealer Number Technician s Name Company Name Company s Address Street City State Province ZIP Postal Code Country Telephone and Fax Numbers with area country access codes...

Page 265: ...ailable Refer to the Service Center Reference Guide for information on accessing Okilink II Faxable Facts Okidata s Faxable Facts is an automated fax document retrieval system It is maintained by Okid...

Page 266: ...ing used made specifically for xerographic printing Have the toner cartridge and image drum been replaced as recommended Has the image drum cartridge been installed properly Are the correct software p...

Page 267: ...e drum NEVER expose the image drum to direct sunlight Do not touch the fusing unit Oil from your skin can cause fusing temperature variation Do not expose the image drum to light for more than five mi...

Page 268: ...nit will appear to be completely without power Symptoms include no operator panel display no power to the fan no movement of the motors or gears and no lighting of the fuser lamp The symptoms usually...

Page 269: ...the rollers slick and paper will not feed Clean the rollers with water Cotton free or low cotton content 25 or less should be used ERROR 05 9FC2160C appears on the operator panel when printing either...

Page 270: ...p disassemble the unit to the fusing unit assembly Refer to Section Three of this Service Handbook for disassembly information Apply a very small amount of Dow Corning Molykote HP 300 grease to the fa...

Page 271: ...ation rubber of the paper separator frame The separation rubber is either deformed or does not fit properly Solution Okidata FCO Kit 8127 P N 58235501 This kit includes grease a spring a separation ru...

Page 272: ...matically show the skew if it is present Cause This problem is caused by a misalignment of the pinch roller clips on version B8 image drums The pinch rollers on the bottom of the drum unit provide the...

Page 273: ...damage to the drum s surface Use a pair of needle nose pliers to press the retaining clip against the plastic ribbing closest to the clip If done correctly there will little or no space between the re...

Page 274: ...the problem still occurs the image drum unit may need to be replaced or the printer may be experiencing a different failure Copyright 1997 Okidata Division of OKI America Inc All rights reserved See t...

Page 275: ...d or firmware listed below Lever Exit Sensor Assembly P N 51010802 Firmware OL400e P N 31097905 Self Test Revision Number 3 03 or higher Firmware OL410e P N 31098302 Self Test Revision Number 2 0 or h...

Page 276: ...recommended firmware changes the timing of the paper jam signal to prevent the paper jam and allows more paper to be available to the user to grasp and remove Users will be able to clear the jam witho...

Page 277: ...following the procedure listed below Locate a soft cotton swab Locate isopropyl alcohol 90 Follow all direction and cautions for use on the container Apply a small amount of alcohol to the cotton swa...

Page 278: ...RAP 11 Refer to RAP 13 Refer to RAP 15 Preliminary Checks The OL4xxe printers will experience poor print quality if the image drum area is not kept clean It is very important to clean the contact asse...

Page 279: ...te Refer to RAP 08 Black Page Clean contact number 6 Refer to RAP 09 Gray Shading or Banding Clean contacts 1 and 2 Verify that no toner is spilled Verify that the drum is good Refer to RAP 09 Black D...

Page 281: ...error message Possible solution to the problem The major groups of error messages are listed below Daily Status Paper Messages Cover Open Buffer Overflow Errors Interface Errors Paper Size Errors Jam...

Page 282: ...OFF LIN Normal operation Daily Status OFF LINE LED is NOT lit The printer is OFF LINE The printer is OFF LINE The printer is OFF LINE DATA The printer is ON LINE and data is being processed READY lit...

Page 283: ...be stopped or normal operation can be continued Replace the toner cartridge Daily Status CHG DRUM Displayed below first line messages A fault occurred in the toner sensor Printing can be stopped or no...

Page 284: ...settings are being printed READY lit Executed by commandREADY flashing Executed by switch Daily Status PRINT FONTS LED blinking The installed fonts are being printed Daily Status PRINT CLEANING LED bl...

Page 285: ...s displayed after the LED is lit Normal Operation Daily Status RESET LED is NOT lit The data that remains in the buffer is deleted and the printer is initialized to default settings The temporary DLLs...

Page 286: ...is done by changing the emulation through the menu orthrough a software command on line Normal Operation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business...

Page 287: ...f paper specified by request TRAYnn 1 2 or feeder REQUEST LETTR EXECUTIV LEGAL 14 LEGAL 13 A4Size A5 SIZE A6 SIZE B5 SIZE FREE SIZE Paper Messages MANUAL REQUEST LED is NOT lit Request for manual feed...

Page 288: ...LED is NOT lit The page buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the amount of print data Paper Messages MACRO OVERFLOW LED i...

Page 290: ...etect the busy status of the printer 3 Resend the data from the host side to the printer Buffer Overflow PRINT OVERRUN LED is NOT lit The print data is too complicated to be printed 1 Press the operat...

Page 291: ...row 2 Too long 3 Too short 1 Check paper in tray 2 Check to see if more than one sheet was fed 3 Open then close the cover 4 Printing will continue Copyright 1997 Okidata Division of OKI America Inc A...

Page 292: ...on 1 Open the cover and remove the paper then close the cover 2 If the error occurs frequently refer to RAP 03 Jam Error PAPER Exit JAMn LED is NOT lit A jam occurred during paper ejecting JAMn jam ca...

Page 293: ...Power ON the printer Card Error CARD ERROR During power ON the card was inserted or removed Power OFF then ON to recover from the error Copyright 1997 Okidata Division of OKI America Inc All rights r...

Page 294: ...cted by the program ROM check Replace the main controller board Controller Error ERROR 20 An error was detected by the font ROM check Replace the main controller board Controller Error ERROR 30 An err...

Page 295: ...e thermistor Open Check Error 1 Replace the fusing unit 2 Replace the main controller board Controller Error ERROR 73 A fault occurred with the thermistor Short Check Error 1 Replace the fusing unit 2...

Page 296: ...same as F0 error Controller Error ERROR F5 Firmware Program Error same as F0 error Controller Error ERROR F6 Firmware Program Error same as F0 error Controller Error ERROR F7 Firmware Program Error s...

Page 297: ...Store Command 8 System Call Exception 9 Break Point Exception A Reserved Instruction Exception B Coprocessor Unusable Exception C Arithmetic Overflow Exception D Reserved E Reserved F Reserved Copyrig...

Page 298: ...aiting for data to be processed Normal Operation RESET TO FLUSH N A This message is displayed if 1 JOB RESET in the printer is set to ON 2 The printer is processing a job 3 The ON LINE Key is pressed...

Page 300: ...oblem Go to the appropriate RAP All RAPs begin with a START statement followed by questions or another type of statement Rap Description 1 Printer Does Not Initialize 2 Paper Input Jam 3 Paper Feed Ja...

Page 302: ...r the printer ON Are all 8s displayed on the operator panel NO Is the AC cable properly connected YES Go to STEP 1 NO Correctly connect the cable YES Does INITIALIZING appear on the LCD display NO Rep...

Page 303: ...ed NO Properly connect them YES Measure the following voltages at connector CN2 on the power supply board Voltage between pin 1 and Frame Ground should be approximately 28vac Voltage between pin 5 and...

Page 305: ...sensor plate Has the problem been resolved YES End of procedure NO Replace the power supply board The jam alarm occurs after paper feeding Is the paper fed onto the inlet sensor plate YES Check the op...

Page 306: ...tch of the hopping roller assembly NO Ensure that connector CN3 on the main controller board is properly connected Is the coil resistance of the registration motor 32 ohms Refer to Section 4 9 YES Rep...

Page 307: ...y board NO Has the paper reached the paper sensor plate NO Is the registration roller rotating NO Replace the one way clutch YES Refer to Section 4 4 06 of this Service Handbook Is the image drum cart...

Page 308: ...CAUTION Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output YES Are the fusing unit rollers rotating NO Replace the transfer rol...

Page 309: ...the outlet sensor plate move freely when touched NO Replace the outlet sensor plate YES Replace the power supply board NO Is the face up stacker drawn out or pushed into the printer completely NO Dra...

Page 310: ...r designed for use in laser printers YES Do inlet sensor plates 1 and 2 operate properly move freely when touched NO Clean the inlet sensor on the power supply board or replace the inlet sensor plate...

Page 312: ...e contact YES Replace the main controller board If the problem is not resolved replace the power supply board NO Does the fusing unit error occur about 60 seconds after powering ON the printer NO Chec...

Page 313: ...er board If the problem is not resolved replace the power supply board YES Check the electrical contacts of the fusing unit Copyright 1997 Okidata Division of OKI America Inc All rights reserved See t...

Page 314: ...er board NO Is connector CN1 on the main controller board properly connected NO Properly connect connector CN1 YES Replace the fan If the problem is not resolved replace the main controller board Copy...

Page 315: ...heck connector CN4 of the main controller board proper connection NO Properly install the LED head YES Is the contact plate of the transfer roller properly touching the power supply board NO Adjust th...

Page 316: ...roller board If the problem is not resolved replace the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 317: ...Clean the roller NO Is the contact of the cleaning roller of the image drum properly touching the contact assembly NO Adjust the contact of the cleaning roller to properly touch the contact assembly...

Page 318: ...S Is the image drum cartridge touching the ground contact NO Connect the image drum cartridge to properly touch the ground contact YES Replace the LED head Has the problem been resolved YES End of pro...

Page 319: ...r NO Replace the image drum cartridge Has the problem been resolved YES End of procedure NO Replace the LED head Has the problem been resolved YES End of procedure NO Replace the main controller board...

Page 320: ...Action 1 24 inches Replace the image drum cartridge 1 56 inches Replace the image drum cartridge 1 66 inches Clean or replace the image drum cartridge 2 01 inches Replace the transfer roller 2 23 inc...

Page 321: ...image drum and charging roller properly touching the contact assembly NO Adjust the contacts to touch the contact assembly YES Replace the image drum cartridge Has the problem been resolved YES End of...

Page 322: ...NO Replace the spring YES Is the contact of the fusing unit assembly properly touching the contact assembly NO Adjust the fusing unit assembly to properly touch the contact assembly YES Replace the fu...

Page 323: ...YES Replace the transfer roller Has the problem been resolved YES End of procedure NO Is the LED head properly installed Check connector CN4 on the main controller board NO Install the LED head prope...

Page 324: ...INT MENU Print Fonts for 2 seconds The message PRINT FONTS will be displayed on the LCD Display and after a few moments the Font Samples will print When printing is completed the printer will be OFF L...

Page 325: ...Page 205 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure Repair Analysis Font Sample test OL400e...

Page 327: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 328: ...Page 206 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure Repair Analysis Font Sample test OL410e...

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Page 335: ...er density across an entire page To perform the Continuous Print Test follow this procedure Press and hold RECOVERY while powering ON the printer This will place the printer in the System Maintenance...

Page 337: ...B 25P or 9 pin Loopback Test Connector on the serial port The configuration is shown below Press and hold RECOVERY while powering ON the printer to select the System Maintenance Mode Toggle through th...

Page 338: ...int the Menu follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to place the printer OFF LINE Press PRINT MENU Print Font for 1 second The message PRINT MENU will a...

Page 339: ...Page 211 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure Repair Analysis...

Page 340: ...Sample menu OL400e...

Page 342: ...Page 212 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure Repair Analysis Sample menu OL410e...

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Page 345: ...Page 213 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure Repair Analysis...

Page 346: ...Sample menu OL410e PS...

Page 348: ...the printer and wait for it to go ON LINE Press ON LINE to take the printer OFF LINE Press NEXT for 3 seconds The Demo Page will be printed in approximately five seconds Once printing is complete the...

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Page 358: ...Motor Drum Motor and Fusing Unit The diagram below shows the pins used to verify the resistance of the registration motor drum motor and fusing unit Use this diagram to assist you when troubleshootin...

Page 359: ...following diagram shows the pins used to verify the resistance of the transformer and the fan motor Use this diagram to assist you when troubleshooting Copyright 1997 Okidata Division of OKI America I...

Page 360: ...cs of the printed circuit boards used in the printers The following areas are covered Function Firmware Fuses Jumpers Sensors Switches Test Points Where an item is not applicable the word NONE will be...

Page 361: ...A 2 01 Main Controller Board OLCW 13 OL410e A 2 01 PostScript Board OLPT OL410e PS A 2 02 RAM Expansion Board OLCB OL400e OL410e A 2 03 Operator Panel Board OLLC All A 2 04 Power Supply Board OLAA All...

Page 362: ...K PROM OL410e 1 M PROM Stores the printer control program Q3 Font ROM 512 K ROM OL410e 512 K ROM Stores the bit mapped fonts Q9 EEPROM 1 K x 1 bit EEPROM Stores Menu Data Counter Data Print Intensity...

Page 364: ...1 MByte of RAM as well as sockets for an additional 3 MByte of RAM The LocalTalk interface port is located on the OLPT BOARD Firmware 03B Adobe Type 1 Fonts PostScript Interpreter 1 M EPROM 03C Adobe...

Page 365: ...Soldere d 4 MB INSTAL L INSTAL L INSTAL L INSTAL L INSTAL L INSTAL L Soldere d Soldere d Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchan...

Page 366: ...ssor This board has a capacity of up to 4 Mbyte of Dynamic RAM in1 Mbyte increments Firmware NONE Fuses NONE Jumpers SP1 SP4 A SIDE 4 Mbit RAM in Locations Q7 Q8 SP5 SP8 A SIDE 4 Mbit RAM in Locations...

Page 368: ...board is also used by the main controller board to report printer errors status Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SW1 through SW8 for a description of functions refer to the...

Page 369: ...volt1 6 amp Protects the primary of the AC transformer F3 125 volt3 15 amp Protects the 38 vdc and 5 vdc circuits Jumpers NONE Sensors Refer to Section 2 of this Service Handbook for more information...

Page 371: ...Page 227 Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 3 INTERCONNECT DIAGRAM On the following diagram is the interconnect diagram for the printer...

Page 373: ...ually not stocked Some items are only available as assemblies Every effort has been made to clearly indicate which items are in assemblies and which are not N A will appear where a part number is not...

Page 374: ...onsumable A consumable is a supply item which has a specified life and must be periodically replaced It is purchased and installed by the end user Okidata machines are designed to work exclusively wit...

Page 375: ...are also referred to as Okidata s monthly mail The TSBs contain the latest information on firmware revisions procedure changes and technical information updates Okidata distributes the TSBs through O...

Page 376: ...low these procedures Service Authorization for a specific product must be obtained before a Dealer can submit warranty claims Direct questions regarding the Service Center Reference Guide to Okidata D...

Page 377: ...akdown charts Description Section Lower Base Unit 1 of 2 B 2 01 Lower Base Unit 2 of 2 B 2 02 Upper Cover B 2 03 Base Unit 1 of 2 B 2 04 Base Unit 2 of 2 B 2 05 Options B 2 06 Multi Purpose Feed Unit...

Page 379: ...116801 4YA4083 6300G2 Kit Image Drum Consumable 3 2 01 3 56111201 3YX4083 6245G1 Assembly LED Head RSPLInc 4 5 6 3 2 07 4 51014601 4PP4083 6173P1 Contact Ground Clip LED Head RSPLPart of 3 3 2 07 5 55...

Page 380: ...opping Roller Part of 16 3 2 13 18 53342401 4PB4083 6021P1 Hopping Roller Rubber Part of 16 3 2 13 19 51607402 4PP4083 6022P2 Bearing RSPLPart of 30 3 2 13 15 16 20 51228901 4PB4083 6024P1 Gear Hoppin...

Page 381: ...cker Cover Damper RSPL 3 2 14 25 53069001 2PA4083 6160G1 Assembly Face Down Stacker CvrRSPL 3 2 14 26 50805801 3PP4083 6053P1 Lever Reset L RSPL 3 2 14 27 50805901 3PP4083 6054P1 Lever Reset R RSPL 3...

Page 382: ...40 50925301 4PP4083 6065P1 Spring Bias RSPL410e 3 2 18 41 51607601 4PP4083 6052P1 Bushing Pressure Roller RSPL 3 2 18 42 51010701 4PP4083 6083P1 Plate Sensor Inlet RSPL 3 2 19 43 50405501 4PP4083 608...

Page 383: ...RSPL 3 2 02 4 50101301 1PP4094 7814P1 Assembly Face Up Stacker RSPL 3 2 04 5 50708001 3PP4094 7816P1 Clamp Stacker RSPL 3 2 04 6 N A N A Face Up Wire Guide 3 2 04 7 N A N A Retention Spring 3 2 04 8 5...

Page 384: ...l Part of 10 3 2 06 13 53342901 4PB4083 6235P1 Insulator LCD Part of 10 3 2 06 14 55624202 653A0049M0002 LCD Element FRD 11442 Part of 10 3 2 06 Copyright 1997 Okidata Division of OKI America Inc All...

Page 385: ...tor Part of 1 3 2 01 5 56609701 3YS4011 1315P1 Cord AC 120 V RSPL 3 2 01 5 56624301 3YS4011 1266P1 Cord AC 220 V Option RSPL 3 2 01 6 50217701 1PA4083 6200G1 Cassette Paper Cassette Assm RSPL 3 2 01 7...

Page 386: ...83 6138P1 Guide Cable RSPL 3 2 24 15 55938301 IC EEPROM BR93LC46A RSPL410e 3 2 24 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX f...

Page 387: ...30001 3PA4083 6090G1 Assembly Contact RSPL 3 2 25 19 56412801 4YB4049 7032P1 Transformer 120 V RSPL 3 2 26 19 56412901 4YB4049 7033P1 Transformer 230 V OL400e Option RSPL 3 2 26 20 50516301 4PP4083 61...

Page 388: ...Okilink II for current part numbers and pricing information Item Okidata P N Oki J P N Description Comments Disassembly Pr 1 70024301 N A Tray Letter 100 Sheet Option 3 2 01 1 70024401 N A Tray Legal...

Page 389: ...4083 5500G2 Multi Purpose Feed Unit Option 3 2 30 7 70024501 4YA4083 5600G2 Second Paper Feed UnitST 250 Option 3 2 36 8 70024701 N A Kit 1MB Memory Expansion Option N A 9 55072811 4YA4121 1002G11 PCB...

Page 390: ...ption RSPLMPF 3 2 31 3 56631203 3YS4011 3141P3 Cord Connection MS Feeder Option RSPLMPF 3 2 31 4 55074811 4YA4121 1014G11 PCB OLEV 11 Multi Feeder Option RSPLMPF 3 2 32 5 56510701 4PB4083 6075P1 Motor...

Page 391: ...Universal SPF 3 2 36 2 50218002 4YA4083 6270G10 Cassette PaperOption RSPLSPF 3 2 36 3 56631103 3YS4011 3140P3 Cord Connection Second Tray Option RSPLSPF 3 2 36 4 3PP4083 5617G1 Bracket Motor SPF 3 2 3...

Page 392: ...des 16 17 3 2 38 16 Shaft Hopping Roller Part of 15 3 2 38 17 53342401 4PB4083 6021P1 Hopping Roller Rubber Part of 15 3 2 38 18 51228901 4PB4083 6024P1 Gear Hopping Roller Clutch RSPL 3 2 38 19 51607...

Page 393: ...DisassemblyProcedure 1 1PP4083 5637P1 Frame Rear Support SPF 3 2 36 2 4BP4083 5670P2 Screw Tapping SPF 3 2 36 3 1PP4083 5611 Frame Right Side SPF 3 2 36 4 3PP4083 5615P1 Lever Sensor SPF 3 2 36 5 3PP4...

Page 394: ...Up L SPF 3 2 36 18 1PP4083 5631P1 Frame Left Side SPF 3 2 36 19 1PP4083 5654P1 Guide Sheet L SPF 3 2 36 20 1PP4083 5606P1 Lever Lock SPF 3 2 36 21 1PP4083 5603P1 Cover Front SPF 3 2 36 22 4PP4083 560...

Page 395: ...P3 Box Graphics OL400e 400e N A 1B 53574001 Box Graphics OL410e 410e N A 1C 53577801 Box Graphics OL410e PS 410e PS 1D 53575701 Box Graphics Multilingual OL400e 400e 1E 53575801 Box Graphics Multiling...

Page 396: ...tom Front Left Part of 4 8 53569104 3PP4083 6702P4 Foam Packaging Bottom Front Right Part of 4 9 53569205 4PP4083 3026P5 Sponge EP Foam RSPL Copyright 1997 Okidata Division of OKI America Inc All righ...

Page 397: ...and pricing information Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 52107201 4YA4083 6400G2 Kit Toner Cartridge Consumable 3 2 01 2 56116801 4YA4083 6300G2 Kit Image Drum C...

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