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Meridian Link/Customer Controlled Routing, Installation And Upgrade Manual

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Meridian Link/Customer Controlled Routing Installation And Upgrade Manual Download Page 491

Chapter 14: Software installation, upgrade, and update procedures

473

Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide

Procedure 9: Restore configuration files and data files from the backup
tape (continued)

Figure 254
Rstdata messages screen 2

Files will be restored to:

/usr/maint/files/AMprofile
/usr/maint/files/AutoStart
/usr/maint/files/IncrDY
/usr/maint/files/IncrTM
/usr/maint/files/Port
/usr/maint/files/Prefs
/usr/maint/files/Speed
/usr/maint/conf/hdlchlnk.dataf
/usr/maint/conf/hdlcmlnk.dataf
/usr/maint/conf/lh.config
/usr/mlusr/conf/loop13DCE.d
/usr/mlusr/conf/loop13DTE.d
/usr/mlusr/conf/loop31DCE.d
/usr/mlusr/conf/loop31DTE.d
/usr/mlusr/conf/tscfg.datafile
/usr/mlusr/conf/vlink.datafile
/usr/mlusr/conf/x25bcf333.2
/usr/mlusr/conf/x25hlink.datafi

(Actual list of directories may differ depending on the application)

Please enter ÔyÕ to do restore, or ÔnÕ to quit: [y,n]

8

You are prompted to restore the files. Type

y

and press [Return].

Various prompts appear, followed by the message ÒRestore
successfulÓ when the procedure is completed (Figure 255).

Note:

The following figure is illustrative only. It shows restoration

messages for Meridian Link. If you are restoring for CCR, your
messages will be different.

«
...
489
490
491
492
493
...
»

Summary of Contents for Link/Customer Controlled Routing

Page 1: ...he Motorola Corporation MVME products are trademarked by the Motorola Corporation Ethernet is a trademark of the Xerox Corporation Reflection is a trademark of Walker Richer Quinn Inc DEC VT220 VT320...

Page 2: ...ii 553 3202 210 Standard October 1998...

Page 3: ...iii Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Publication history October 1998 Standard 1 0...

Page 4: ...iv Publication history 553 3202 210 Standard October 1998...

Page 5: ...erview 13 New with Meridian Link Release 5C 14 Link overview 15 AML and the Host Link or Meridian Link 15 Meridian Mail Link 16 Diagnostic tools 16 System console and maintenance console 17 Meridian L...

Page 6: ...ter 4 Meridian Link CCR hardware 39 IPE Module 39 Connector panel and I O connectors Option 11 42 Connector panel and I O connectors Options 21 81 45 IPE Module components 46 Application Module 50 AEM...

Page 7: ...nk 95 Requirements for CCR 97 Requirements for Meridian Mail to support Meridian Link 99 Meridian Mail hardware checklist to support Meridian Link 100 IPE Module and Application Module Meridian Link C...

Page 8: ...DI or MSDL card 145 Chapter 9 Meridian Link CCR interface cabling 151 IPE Module cabling 151 IPE Module cables 151 External I O cables 154 External I O cable pinouts IPE Module 155 Cabling the Option...

Page 9: ...278 Limited distance modem 278 USRobotics Sportster modem 279 Gandalf LDS 120E limited distance modem 280 Dial up modem 282 Chapter 12 Meridian 1 configuration 293 Conventional notation 293 Configura...

Page 10: ...g Meridian Mail for Host Enhanced Voice Processing HEVP 363 Adding the Meridian Mail ACD DN to the Voice Service DN VSDN Table 363 Defining voice channels in the Channel Allocation Table CAT 366 Defin...

Page 11: ...the same release 385 Section 15 Activating or de activating a Meridian Link or CCR feature 386 Section 16 To install or reinstall the software from tape 386 Procedure 1 Application configuration and s...

Page 12: ...ocedure 18 Turn off auto start 505 Procedure 19 Change the Meridian 1 customer number 506 Procedure 20 Schedule regular backups 507 Procedure 21 Change the default system languages 509 Procedure 22 Co...

Page 13: ...it Voice to create voice segment files 529 Recording and trimming voice segments 530 Creating a header file 530 Using Edit Voice for the first time 531 Example of customer account balance query 531 Ch...

Page 14: ...xiv Contents 553 3202 210 Standard October 1998...

Page 15: ...ibution ACD calls entering your Meridian 1 system For example for an incoming ACD call you can provide a specific recorded announcement music or both before assigning the call to an agent The hardware...

Page 16: ...e This chapter provides information on receiving unpacking and inspecting the IPE Module and Application Module hardware components Chapter 8 Hardware installation procedures This chapter contains all...

Page 17: ...describes the configuration procedures for the links used by the applications Chapter 16 Additional application configuration This chapter describes the procedures used for scheduling backups and con...

Page 18: ...P 553 3201 200 Application Module and Intelligent Peripheral Equipment Module Diagnostic and Maintenance Guide NTP 553 3211 510 Application Module and Intelligent Peripheral Equipment Module Advanced...

Page 19: ...n Link and CCR in a single IPE Module or Application Module You should be aware that both applications use the same CPU RAM and hard disk so you cannot expect the same performance from a co resident a...

Page 20: ...2 Chapter 1 Meridian Link CCR co residency 553 3202 210 Standard October 1998 Figure 1 Meridian Link CCR co residency Meridian Link CCR IPE Module Meridian 1 Host Host Link AML...

Page 21: ...n an IPE Module you should know that only two ports 7 and 8 will be available for CCR terminals or printers Port 6 will be used for the Host Link However you can use LAN based PCs as additional termin...

Page 22: ...configuration purchased by the customer A keycode label is attached to your application tape and a label is provided as a loose item If you require new features or capacities you must obtain a new ke...

Page 23: ...TCP IP Transmission Control Protocol Internet Protocol service Although this feature is designed to meet CCR requirements it provides a networking option for the Meridian Link application With the min...

Page 24: ...In addition the PC must contain one of the following terminal emulation packages Walker Richer Quinn Inc s Reflection 2 for Windows version 4 11 or later with Telnet Connect for PC version 1 1 or late...

Page 25: ...oved from the network the remaining modules and PCs that used to have access must be informed of the disconnection How to remove the IPE Module or Application Module entry from the accessing database...

Page 26: ...e module address is a 4 byte 32 bit address expressed as four decimal numbers separated by dots such as 123 45 68 8 The module name can have as many as eight alphanumeric characters See your network a...

Page 27: ...onnection to a Meridian Mail system enables the host to control voice processing applications For example the host application can intercept a call and ask the caller for information before routing th...

Page 28: ...dule Link AML Redundant Meridian Link CCR Co residency IPE Module or AM Host computer Host Link X 25 Meridian Link IPE Module or AM Ethernet LAN Command and Status Link CSL Telephone Network Host comp...

Page 29: ...ication Module Meridian Mail Command and Status Link CSL Meridian 1 Universal Equipment Module UEM Application Module Link AML optional Meridian 1 OA M access Meridian Mail Link MML Host computer Meri...

Page 30: ...f association IDs available for Meridian Link applications For example if your system has eight association IDs registered to Meridian Link applications and then you register two association IDs for m...

Page 31: ...an agent s state login MSB RDY set CFWD call forward all calls for an associated set AST toggle a telephone message indicator MWI monitor the activity of an associated set make answer and release call...

Page 32: ...ule Link AML In the ACD Data Block we associate the MMail ACD DN with MMail through a VAS ID for the corresponding AML AML is defined per ACD DN basis Currently only one VAS ID for MMail can be associ...

Page 33: ...on Module and Meridian 1 is called link 0 or Application Module Link AML Link 1 The link between the IPE Module or Application Module and the host computer is called link 1 the Host Link or the Meridi...

Page 34: ...ces system logs console messages and other tools to diagnose hardware software and link problems For more detailed information on diagnosing problems refer to the Application Module and Intelligent Pe...

Page 35: ...eridian Link CCR interface cabling for more information If you configure the optional conshare capability available to an IPE Module or an Application Module you can access the Meridian 1 input output...

Page 36: ...ian 1 and specific software to be installed in the IPE Module or Application Module Messages used by Meridian Link are divided into related groups called services in the IPE Module or Application Modu...

Page 37: ...ore effective support for your system Option 11 systems support an SDI port on any of the following cards the CPU CONF card NTAK01AB the SDI DCH card NTAK02AB the TDS DTR card NTAK03AB for optional vo...

Page 38: ...dian Link 5C with TCP IP No Yes Yes Meridian Link 5C and CCR 3C No Yes Yes This configuration is supported provided it is Ethernet accessible Upgrading the MVME147 AM with an MVME167 card is not equiv...

Page 39: ...nk Release 4 and for Single Terminal Access STA support X11 Release 23 or later is required to support the Redundant Meridian Link and Dual VAS ID features X11 Release 24 or later is required for the...

Page 40: ...Link 5 and CCR 3B No No Yes Yes Yes Yes Meridian Link 5 Upissue and CCR 3B No No Yes Yes Yes Yes Meridian Link 5C and CCR 3C No No Yes Yes Yes Yes Other software options may be required depending on s...

Page 41: ...ation and Tandem Corporation At least one of the following services is required Inbound Call Management service 97 supports inbound call applications such as telemarketing and customer service include...

Page 42: ...s nor recommends a particular make or model of modem for this purpose If diagnostic activities indicate that problems exist with the modems Nortel support personnel will recommend that the customer ca...

Page 43: ...l NT7D47DA and NT7D47EA cables For more information about installing the NT7D47DA and NT7D47EA cables refer to Procedure 28 Installing the cables for Ethernet LAN support in Chapter 17 Hardware upgrad...

Page 44: ...must be equipped with X11 Release 19 or later software Operations Administration and Maintenance OA M The IPE Module and the Application Module also provide a basic Operations Administration and Main...

Page 45: ...ntains the CCR application service 99 Connecting these hardware components is a signaling link called the Application Module Link AML sometimes referred to as a Command and Status Link CSL In addition...

Page 46: ...d Routing 553 3202 210 Standard October 1998 Figure 4 CCR hardware connections IPE Module Terminal LAN Printer Printer PC using Reflection 4 AML Maintenance Console Cable NT1R03AA Cable NT1R03BA Merid...

Page 47: ...nnections Application Module LAN AML Maintenance Console Application Module installed in a Meridian 1 Remote Diagnostics Printer PC using Reflection 4 PC using Reflection 4 Meridian 1 The key software...

Page 48: ...l will be routed to the appropriate destination and how that call is treated while waiting in an ACD queue Scripts can be as simple or as sophisticated as your application requires and are not limited...

Page 49: ...CDN A Control DN is a special ACD DN configured in Meridian 1 to which no agents are assigned You must create a script to control calls in the CDN otherwise the calls are put into the default mode A...

Page 50: ...faster response times Application Module Link The Application Module Link AML link 0 uses the LAPB protocol to transfer command and status messages primarily to perform call processing functions Diag...

Page 51: ...OA M commands and to the CCR application itself But only one user can create edit install associate and access CCR data at a time CCR employs a full screen menu driven interface that allows you to se...

Page 52: ...lowing hardware installed one of the following interface cards QPC513 Enhanced Serial Data Interface ESDI card vintage G or later NT6D80 Multi purpose Serial Data Link MSDL card Option 11 only NTAK02A...

Page 53: ...led in one of the following configurations as a stand alone AEM column the configuration used with Meridian SL 1 style cabinets as a module in a Meridian 1 column Refer to Application Equipment Module...

Page 54: ...atibility matrix for the Meridian Link CCR application Table 4 X11 software compatibility matrix Application Rls 17 Rls 18 Rls 19 Rls 20 Rls 21 Rls 22 24 Meridian Link 4B and CCR 3B Yes Yes Yes Yes Ye...

Page 55: ...Digital Network Signaling package 145 ISDN Primary Rate Access package 146 ISDN Signaling Link package 147 Multi use Serial Data Link package 222 For information about software package prerequisites...

Page 56: ...38 Chapter 3 Overview of Customer Controlled Routing 553 3202 210 Standard October 1998...

Page 57: ...s release 3 version 7 1 of UNIX System V for 68000 family CPUs For advanced users who need more information BOS provides operating system information in the form of online manual MAN pages IPE Module...

Page 58: ...ates the IPE Module occupying slots 5 7 of the Option 11 main cabinet Figure 7 illustrates the IPE Module occupying slots 14 16 of the expansion cabinet Figure 6 Option 11 main cabinet 0 1 2 3 4 5 6 7...

Page 59: ...CCR hardware 41 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 7 Option 11 expansion cabinet 11 12 13 14 15 16 17 18 19 20 SCSI Meridian 1 Connector panel Power supply...

Page 60: ...shielded 50 pin tip ring type connector ports on the connector panel which is located under the cabinet containing the module The connector ports used depend on the slots occupied by the IPE Module T...

Page 61: ...or panel expansion cabinet 11 12 13 14 15 16 17 18 19 20 Table 6 Option 11 IPE Module connectors used expansion cabinet Slots occupied by IPE Module Connector ports used 11 12 13 J11 and J13 12 13 14...

Page 62: ...r 1998 IPE Module Options 21 81 In a Meridian 1 Options 21 81 system the IPE Module occupies four consecutive slots on an IPE shelf Figure 10 Power for the IPE Module comes from the shelf s IPE backpl...

Page 63: ...of an NT8D37 shelf This figure is illustrative only for specific information about the relationship between slots and connector ports refer to Chapter 9 Meridian Link CCR interface cabling Note Older...

Page 64: ...h battery backup 128 kbytes of static random access memory SRAM The SBC card provides the following interfaces Small Computer Systems Interface SCSI bus interface with direct memory access DMA channel...

Page 65: ...button when pressed stops program execution and returns control to the debugger Do not press this button If you accidentally press it all software operations will stop and you will be in the firmware...

Page 66: ...CR hardware 553 3202 210 Standard October 1998 Figure 12 IPE Module RESET ABORT FAIL SCSI RUN PWR SCSI TP Tape drive CPU adapter card External SCSI connector Hard disk SMM167 CPU board backplane for F...

Page 67: ...tware at least one blank tape for backups Note As shown in Table 7 the IPE Module cannot write to a 155 Mbyte tape so you should only use a 600 Mbyte tape for backup You cannot see through the sprocke...

Page 68: ...ins Meridian Link but not CCR it is referred to as a Meridian Link Module and may have one of the five configurations shown in Table 8 Table 8 shows the upgrade path for each configuration Notice that...

Page 69: ...increased performance see below No No MVME167 card Upgrade from above MVME712AM card No NT6D51AA card Internal modem AC or DC power None required No No MVME147 card MVME712A card No NT6D51AA card No i...

Page 70: ...o MVME167 card Upgrade from above MVME712AM card MVME332 card NT6D51AA card Internal modem AC or DC power None required Yes No MVME147 card MVME712A card MVME332 card NT6D51AA card No internal modem D...

Page 71: ...to the MPDU The bottom breaker controls power to the Application Module on the right side of the AEM Figure 13 illustrates an AEM viewed from the front Note Only the NT7D54AB DC power AEM is availabl...

Page 72: ...basic components order codes for field replaceable components are listed in Chapter 20 Ordering at the end of this guide an MVME147SA 1 or an MVME167 03 single board computer SBC card an MVME333 102 X...

Page 73: ...t applications running on the Application Equipment Module are not affected by commercial power outages As shown in Figure 14 slots in the front of the Application Module house the power supply circui...

Page 74: ...98 Figure 14 Application Module front view CCR Co resident Module left side Power supply Meridian Link Module right side Disk tape unit top tape drive bottom hard disk drive M V M E 1 4 7 or 1 6 7 M V...

Page 75: ...M V M E 7 1 2 M or A or AM N T 6 D 5 1 A A or A or AM As shown in Figure 15 slots at the rear of the Application Module house the following cards MVME712M double width MVME712A or MVME712AM transitio...

Page 76: ...AM MC68882 floating point coprocessor shared dynamic random access memory DRAM with parity time of day clock and calendar with battery backup 2 kbytes of static random access memory SRAM four read onl...

Page 77: ...it almost continuously but flickers every few seconds SCON indicator This green LED is always steadily lit to indicate that the SBC card is the VME bus system controller The switches perform the follo...

Page 78: ...ches at the same time you risk losing device configuration information The MVME712 transition card makes all serial I O connections for the SBC card The SBC card communicates with the transition card...

Page 79: ...Link CCR hardware 61 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 16 MVME147SA 1 single board computer SBC card Application Module FAIL STATUS RUN SCON RMT RST ABORT...

Page 80: ...floating point coprocessor shared dynamic random access memory DRAM with parity time of day clock and calendar with battery backup 128 kbytes of static random access memory SRAM The SBC card provides...

Page 81: ...flickers every few seconds SCON indicator This green LED is always steadily lit to indicate that the SBC card is the VME bus system controller LAN indicator This green LED is lit when the LAN chip is...

Page 82: ...l applications and prepare the system for powering down before pressing the RESET switch If the SBC card is the system controller this switch also generates a VME bus system reset The software power d...

Page 83: ...Link CCR hardware 65 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 17 MVME167 03 single board computer SBC card Application Module FAIL STAT RUN SCON LAN 12V SCSI VME A...

Page 84: ...slot in the front of the Application Module This card supports the synchronous data links to the Meridian 1 The XCC card contains the following an MC68010 microprocessor an MC68450 DMA controller 512...

Page 85: ...apter 4 Meridian Link CCR hardware 67 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 18 MVME333 2 X 25 communication controller XCC card Application Module FAIL MVME 333...

Page 86: ...three LEDs on the faceplate of the MVME332XT card and two on the MVME332XTS card Figure 19 The LEDs show the following conditions Fail indicator This red LED is lit when a hardware failure occurs on...

Page 87: ...Chapter 4 Meridian Link CCR hardware 69 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 19 MVME332XTS asynchronous communication controller ACC card FAIL HALT MVME 332XTS...

Page 88: ...ons The descriptions and illustrations of these cards follow MVME712M transition card This new transition card shown in Figure 20 provides an interface between the SBC card and peripheral devices such...

Page 89: ...Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 20 MVME712M transition card Application Module MVME 712 M SERIAL PORT 1 CONSOLE PRINTER SERIAL PORT 4 SERIAL PORT 2 TTY01...

Page 90: ...ovides an RJ11 port The MVME712AM card shown in Figure 21 has a built in modem and is used in countries in which that modem type is approved The MVME712A transition card which does not provide a built...

Page 91: ...hardware 73 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 21 MVME712AM transition card Application Module MVME 712AM CONSOLE SERIAL PORT 1 TTY01 PRINTER SERIAL PORT 4...

Page 92: ...card The MVME705B transition card provides three serial ports The ports SP1 and SP3 are synchronous ports Each of these ports can be configured independently to support DCE or DTE Port SP5 is the debu...

Page 93: ...Chapter 4 Meridian Link CCR hardware 75 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 22 MVME705B transition card Application Module MVME 705B SP5 SP3 SP1...

Page 94: ...as no optional settings The NT6D51AA card has a DIN 96 pin connector for a cable that goes to the J2 connector on the VME bus backplane The card also has three DB25 SP1 SP2 and SP3 subminiature connec...

Page 95: ...Chapter 4 Meridian Link CCR hardware 77 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 23 NT6D51AA transition card Application Module NT6D51AA SP3 SP2 SP1...

Page 96: ...he J2 connector on the VME bus backplane The adapter board provides the following a 50 pin connector for SCSI cable connection to the disk tape unit a 64 pin connector which interfaces I O port and pr...

Page 97: ...e slide in power supply shown in Figure 25 is available in two versions NT7D64AA for AC powered systems NT7D64DC for DC powered systems The power supply converts incoming 220 V AC or 48 V DC to 5 V an...

Page 98: ...byte or a 180 Mbyte hard disk drive and a 155 Mbyte tape drive found in older systems this unit is no longer available NT7D62AC a 240 Mbyte hard disk drive and a 155 Mbyte tape drive The following tap...

Page 99: ...Chapter 4 Meridian Link CCR hardware 81 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 26 Disk tape unit Application Module...

Page 100: ...ch output of the power supply The power sense card is cabled to a power monitor on the I O subpanel or in newer systems to a central bracket in the bottom of the AEM Signals from the power monitor are...

Page 101: ...lication Module by cables from transition cards in the Application Module All connectors on the I O subpanel are shielded from RF The universal I O panel has 20 connectors as shown in Figure 28 The Se...

Page 102: ...dard October 1998 Figure 27 I O subpanel Application Module J9 J8 J7 J6 J5 J4 J3 J2 J1 Meridian Link I O subpanel Host connection Link 1 External modem SDI port Console Meridian 1 connection Link 0 Me...

Page 103: ...Link Serial I O 28 30 Serial I O 20 22 Serial I O 12 14 Serial I O 4 6 Serial I O 31 32 Serial I O 23 24 Serial I O 15 16 Serial I O 7 8 Serial I O 25 27 Serial I O 17 19 Serial I O 9 11 Serial I O 1...

Page 104: ...N 2 CARD 2 CONN 2 CARD 5 CONN 3 CARD 4 CONN 3 CARD 3 CONN 3 CARD 2 CONN 3 CARD 5 CONN 1 CARD 4 CONN 1 CARD 3 CONN 1 CARD 2 CONN 1 CARD 6 CONN 3 CARD 6 CONN 2 CARD 6 CONN 1 CARD 1 CONN 2 CARD 1 CONN 1...

Page 105: ...e present by checking them against the packing slips Move the equipment to its permanent location before beginning the installation Ensure that you have the following tools available antistatic wrist...

Page 106: ...ESDI or MSDL card if required See Chapter 8 Hardware installation procedures Page 142 SDI DCH Page 145 ESDI or MSDL 4 Install the IPE Module See Chapter 8 Hardware installation procedures Page 119 5...

Page 107: ...Latin American location to Canada or to the Asia Pacific region the software may not be loaded Note Once the IPE or Application Module is installed cabled to external equipment and powered up there sh...

Page 108: ...ition card option settings if necessary See Chapter 8 Hardware installation procedures Page 119 6 Install the Application Module See Chapter 8 Hardware installation procedures Page 125 7 Cable to exte...

Page 109: ...ware and documentation needs to be ordered This checklist should be used as a guide only and does not override any regulatory procedures for ordering new hardware software and documentation General in...

Page 110: ...____ Primary contact _______________________________________________ Secondary contact _____________________________________________ Nortel support representative Name ________________________________...

Page 111: ...________________________ Secondary contact _____________________________________________ Vehicle restrictions ____________________________________________ Permit s required ___________________________...

Page 112: ..._____________________ Meridian 1 software checklists To check the Meridian 1 software use the Meridian 1 Overlay program 22 LD 22 and obtain a printout of the current software issue ISS and package li...

Page 113: ...installed Full support for Release 5 features in international markets requires global X11 Release 22 Release 5C features require X11 Release 24 All Option 11 systems also require X11 Release 22 Merid...

Page 114: ...Package B ACD 42 ACD Usage Reports ACD 43 ACD Load Management ACDA 45 ACD Package A ACDD 50 ACD MAX applications EAR 214 Enhanced ACD Routing CCR 215 Customer Controlled Routing ISDN 145 Integrated Se...

Page 115: ...that X11 Release 24 is required to support the expanded DNIS feature All Option 11 systems require X11 Release 20 Meridian 1 software conversion upgrade required Yes No If required from Release ______...

Page 116: ...98 Chapter 6 Site survey installation checklist 553 3202 210 Standard October 1998 Contact your Nortel support personnel if there are any discrepancies...

Page 117: ...pgrade required Yes No If required from Release __________ to Release __________ To support Meridian Link Meridian Mail also requires the Meridian 1 system to have the following additional packages Ta...

Page 118: ...ian Mail channels ___________________________ Basic service ports __________________________________________ Full service ports ___________________________________________ Multimedia ports ___________...

Page 119: ...ion Module software release _________________________________________________________ Current IPE Module and Application Module software options _______________________________________________________...

Page 120: ...hanced Routing Service 101 Host Enhanced Voice Processing Note The software options are listed in the packing slip Meridian Link CCR tapes and keycode Verify that the proper tapes have been received a...

Page 121: ...53 3211 520 Information about the Access option of the Meridian Mail that provides the voice service interface for the Application Module can be found in the following Meridian ACCESS Configuration Gu...

Page 122: ...quipment cabinets Equipment cabinet Quantity Type Table 20 Meridian 1 CPU compatibility Upgrade required Yes No CPU ROM Memory Table 21 Input Output devices Input Output device Yes No Space available...

Page 123: ...Table 22 Hard disk and tape drive type Equipment Manufacturer and Part Number Size Hard disk Tape drive Equipment room information To ensure that you avoid problems caused by locating equipment in the...

Page 124: ...and maintenance manual NTP 167 9021 105 Meridian 1 Applications System 600 48 Description Installation Operation and Maintenance Manual NTP 167 9021 111 Use the following checklist to check the condi...

Page 125: ...t devices cable distance Input Output devices NTP IPE Module or Application Module to Meridian 1 Link cable This guide IPE Module or Application Module to Meridian Mail Link cable This guide PBX to Me...

Page 126: ...evices cable distance Peripheral devices NTP Meridian Mail to A B switchbox Options Installation Guide NTP 555 7011 210 Options Maintenance Guide NTP 555 7011 500 Meridian Mail Modular Option Installa...

Page 127: ...TP 555 7041 250 Meridian Mail Modular Option GP Installation and Maintenance Guide NTP 555 7051 250 Meridian Mail Modular Option EC Installation and Maintenance Guide NTP 555 7061 250 Card Option Inst...

Page 128: ...enance Guide NTP 555 7071 210 Printer to administration terminal This guide Options Installation Guide NTP 555 7011 210 Options Maintenance Guide NTP 555 7011 500 Meridian Mail Modular Option Installa...

Page 129: ...ections cable distance Telephony devices NTP Modem to phone jack This guide PBX to Meridian Mail network loop Options Installation Guide NTP 555 7011 210 Options Maintenance Guide NTP 555 7011 500 Mer...

Page 130: ...__ __________________________________________________________ Notes on current environmental conditions _______________________ __________________________________________________________ _____________...

Page 131: ..._________________________________________ _____________________________________________________________ _____________________________________________________________ __________________________________...

Page 132: ......

Page 133: ...equipment during receiving unpacking and inspection use the following precautions Do not drop circuit packs Do not remove circuit packs from their shipping container until they are ready to be insert...

Page 134: ...r edges and whenever possible with the loosened packing material still around them Receiving the IPE Module and Application Module components Use the following procedure to check all items received ag...

Page 135: ...the transport protection devices and loosen the stretch wrap film if provided from the equipment This stretch wrap film can be removed at your own discretion however it is advisable to keep the wrapp...

Page 136: ...facturer with a description of the defects You should use the original containers if possible If an original container is not available wrap the item several times in air cap cushion material place it...

Page 137: ...ation overview which links hardware installation procedures in easily understood tables Tables 11 and 12 This chapter provides information on the installation of the IPE Module Option 11 and Options 2...

Page 138: ...tall the IPE Module If you have an older CE PE or IPE shelf or if you are not sure whether you have an older shelf refer to Backplane cable rerouting for Options 21 81 CE PE and IPE backplanes in Chap...

Page 139: ...the configuration of a port after you have installed an IPE Module you must remove the IPE Module from the Meridian 1 IPE Shelf or Option 11 cabinet For more information on DCE and DTE refer to Chapte...

Page 140: ...latched Press the faceplate to ensure that the module is firmly in place Make sure the latches at the top and bottom of the module are secured 4 For information on cabling the IPE Module to external e...

Page 141: ...Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 30 Port configuration settings Part 1 Port 3 Port 4 Port 1 Port 2 Port 5 Port 6 Port 7 Port 8 Bottom Top Connectors Backplane SMM1...

Page 142: ...NT1R03HF Conshare Meridian Mail HEVP Console J15 J16 Port 5 DTE 1 13 2 14 1 13 2 14 1 2 1 2 7 6 5 8 J17 J18 J19 J20 Port 6 DCE 1 13 2 14 1 13 2 14 1 2 1 2 7 6 5 8 J21 J22 J23 J24 Port 7 DCE 1 13 2 14...

Page 143: ...f an AEM Application Equipment Module Follow these steps 1 Hold the Application Module by the bar on the top and align the module with the guides at the top and bottom of the cage Slowly slide the uni...

Page 144: ...if the module is installed next to the MPDU P4 if the module is on the other side of the AEM Note Make sure you connect all the cables securely 7 Install the power supply and the disk tape unit refer...

Page 145: ...ociated circuit breaker on the Module Power Distribution Unit MPDU is set to OFF the down position As illustrated in Figure 31 the top breaker powers the module next to the MPDU on the left side as yo...

Page 146: ...V M E 3 3 3 2 M V M E 3 3 2 X T S Disk tape unit top tape drive bottom hard disk drive 2 Slide the disk tape unit into the slot at the far right of the Application Module facing the AEM Push the unit...

Page 147: ...Application Module The series is shown in Table 12 in Chapter 5 Hardware installation overview To check the option settings on the MVME712A MVME712AM MVME712M and MVME705B transition cards you must re...

Page 148: ...e switches as indicated in Tables 29 and 30 Table 29 MVME332XT ACC card switch settings Switch Position 1 2 3 4 5 6 7 8 S1 on off off off off on on on S2 off off on on Table 30 MVME332XT ACC card jump...

Page 149: ...step 5 If the Application Module is preinstalled on the right side of the AEM remove it as follows If you have an I O subpanel loosen the five spring loaded screws that hold the I O subpanel to the I...

Page 150: ...hold of the bar on the top of the Application Module to lift it out and down 8 Remove the screws at the top and bottom of the transition card faceplates 9 Pull the MVME705B and MVME712 transition car...

Page 151: ...er K5 place jumpers over pins 1 2 5 6 Plug the I O cable into P11 Check the jumpers on the MVME712 transition card as indicated in Figure 36 for MVME712AM Figure 37 for MVME712A or Figure 38 for MVME7...

Page 152: ...12 Install the screws at the top and bottom of the transition card faceplates 13 Reinstall the Application Module if necessary as follows Hold the Application Module by the bar on the top and positio...

Page 153: ...rs Make sure you center the cable connector on the pins within the housing Plug the power harness into the connector on the MPDU P3 if the Application Module is installed next to the MPDU P4 if the Ap...

Page 154: ...6 Chapter 8 Hardware installation procedures 553 3202 210 Standard October 1998 Figure 33 MVME332XTS transition card serial port configuration 1 2 3 4 5 6 7 8 S1 J1 1 2 1 3 J4 J1 S2 S1 J4 1 2 3 4 ON O...

Page 155: ...cedures 137 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Figure 34 MVME333 2 transition card serial port configuration K4 K8 K9 K4 K8 K9 K1 K5 K6 K7 K2 K3 K7 K6 K5 1 9 1 7 5...

Page 156: ...igure 35 MVME705B transition card serial port configuration P13 P12 P11 P10 P9 SP1 SP3 SP5 9 K6 K5 K5 P14 Connector for DTE Jumpers for DTE Connector for DTE Jumpers for DTE Connector for DCE Jumpers...

Page 157: ...ND 12VDC 12VDC 1 6 J21 19 20 J7 1 2 Modem interconnect J6 2 1 1 2 3 4 DTE DCE DCE DTE 13 25 14 1 J13 3 1 DCE DTE J9 J8 1 3 1 3 3 1 J14 J10 J11 Modem power J16 1 2 9 10 Serial Port SP1 Console SP2 for...

Page 158: ...Console SP3 to SDI for conshare SP4 unused J21 6 1 5 VDC 12 VDC 12 VDC GND SP2 for external modem Printer unused To P2 adapter board Phone hookup unused J11 J10 DTE DCE DTE DCE DCE DTE 1 3 J13 J9 J8 J...

Page 159: ...0 1 1 1 8 8 8 J4 49 J5 1 18 19 36 1 2 50 1 114 14 13 13 25 25 1 1 14 14 13 13 25 25 SP1 3 SP2 4 Ethernet port LAN based PC and or host computer Printer port not used 1 2 13 14 J1 J11 J13 J16 J18 J14 J...

Page 160: ...onfigured for DCE and RS 232 and the switches set for ESDI This card also provides a connection for the conshare feature The port used for conshare must be configured for DCE and the switches set for...

Page 161: ...ap for DCE Jumper Location Strap for RS 422 Strap for RS 232 0 J10 C to B B to A 1 J7 J6 C to B C to B B to A B to A J9 J8 C to B C to B B to A B to A 2 J5 C to B B to A 3 J4 J3 C to B C to B B to A B...

Page 162: ...on procedures 553 3202 210 Standard October 1998 Figure 39 NTAK02 SDI DCH card jumper and switch locations SW1 Unit 0 J10 DTE DCE Unit 1 J9 RS422 RS232 J8 Unit 1 J7 DTE DCE J6 Unit 2 J5 DTE DCE J4 DTE...

Page 163: ...umber as shown in Table 40 The location of the switch is shown in Figure 41 The device number should match the value configured in LD 17 either the ADAN prompt in X11 Release 17 or X11 International P...

Page 164: ...ommon equipment slot and lock it into position 6 ESDI card only set the faceplate switch to ENB Table 39 NT6D80 MSDL card switch settings RS 232 D DTE or DCE Port 0 SW4 all off Port 0 SW8 all off RS 2...

Page 165: ...umper and switch locations Card address switches Note This figure shows switches for all ports Configure only the port you are going to use Port 0 Port 1 Port 2 Port 3 1 2 3 4 5 6 7 8 9 0 Tens Ones DC...

Page 166: ...te modem Table 40 Part 2 Switch S2 Address selection Device no Style A Style B 1 2 3 4 1 2 3 4 0 1 off off off off off off 2 3 on off off off off on 4 5 off on off off on off 6 7 on on off off on on 8...

Page 167: ...lways the lower even number Port address switch S2 RS 232 DCE HS RS 422 DTE RS 232 DCE HS RS 422 DTE RS 232 DCE HS RS 422 DTE RS 232 DCE HS RS 422 DTE Jumper Jumpers for port J2 The port is always the...

Page 168: ...150 Chapter 8 Hardware installation procedures 553 3202 210 Standard October 1998...

Page 169: ...external equipment IPE Module cabling The IPE Module has two types of cable IPE Module cables external cables connect the IPE Module cables to the Meridian 1 system the system console the host compute...

Page 170: ...e cabling 553 3202 210 Standard October 1998 Figure 42 NT1R03AA and NT1R03BA IPE Module cables 15 pin Ethernet Port 8 25 pin 25 pin 25 pin 25 pin Port 2 Port 4 Port 6 NT1R03BA Port 3 25 pin 25 pin 25...

Page 171: ...onnector for the connector panel or I O panel four 25 pin port connectors and a 15 pin Ethernet connector connects the I O panel to external cables NT1R03BA A0400297 Shielded 4 port octopus cable has...

Page 172: ...port 3 of the NT1R03AA cable to the SDI Paddle Board NTAK19AA A0372718 Option 11 only except Option 11E 1 8 m 6 ft 2 port SDI cable connects port 3 of the NT1R03AA cable to the NTAK03AA TDS DTR card N...

Page 173: ...dian Link Release 5C CCR Release 3C Installation and Upgrade Guide External I O cable pinouts IPE Module This section provides pinouts for the following cables NT1R03D NT1R03E NT1R03HF NT1R03AA NT1R03...

Page 174: ...R interface cabling 553 3202 210 Standard October 1998 Table 43 NT1R03D cable pinouts IPE Module Port pin Signal External equipment pin 2 TD 2 3 RD 3 4 RTS 4 5 CTS 5 6 DSR 6 7 GND 7 8 CD 8 15 SCT 15 1...

Page 175: ...7 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Table 44 NT1R03E cable pinouts IPE Module Port pin Signal External equipment pin 2 TD 2 3 RD 3 4 RTS 4 5 CTS 5 6 DSR 6 7 GND 7...

Page 176: ...n Link CCR interface cabling 553 3202 210 Standard October 1998 Table 45 NT1R03HF cable pinouts IPE Module Port pin Signal External equipment pin 1 Shield 1 2 RD 3 3 TD 2 4 CTS 5 5 RTS 4 6 DSR 6 7 GND...

Page 177: ...ND5 34 8 5 DCD5 10 2 5 TXD5 35 3 5 RXD5 11 4 5 RTS5 36 5 5 CTS5 12 6 5 DSR5 37 20 5 DTR5 13 15 5 TXCI5 38 17 5 RXCI5 14 22 5 RI5 39 24 5 TXCO5 15 7 7 GND7 40 8 7 DCD7 16 2 7 TXD7 41 3 7 RXD7 17 4 7 RT...

Page 178: ...6 2 DSR2 29 20 2 DTR2 5 7 4 GND4 30 8 4 DCD4 6 2 4 TXD4 31 3 4 RXD4 7 4 4 RTS4 32 5 4 CTS4 8 6 4 DSR4 33 20 4 DTR4 9 7 6 GND6 34 8 6 DCD6 10 2 6 TXD6 35 3 6 RXD6 11 4 6 RTS6 36 5 6 CTS6 12 6 6 DSR6 37...

Page 179: ...3 33 3 or 4 DTR4 9 50 5 or 6 GND6 34 34 5 or 6 DCD6 10 10 5 or 6 TXD6 35 35 5 or 6 RXD6 11 11 5 or 6 RTS6 36 36 5 or 6 CTS6 12 12 5 or 6 DSR6 37 37 5 or 6 DTR6 13 13 5 or 6 TXCI6 38 38 5 or 6 RXCI6 14...

Page 180: ...Meridian Link CCR interface cabling 553 3202 210 Standard October 1998 Table 49 NT8D93A cable pinout IPE Module 25 pin connector Signal 9 pin connector 2 TD 2 3 RD 8 4 RTS 4 5 CTS 9 6 DSR 8 7 GRD 3 8...

Page 181: ...idian Link Release 5C CCR Release 3C Installation and Upgrade Guide Table 50 NT8D82 cable pinout IPE Module 25 pin connector 25 pin connector 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 1...

Page 182: ...ctober 1998 Table 50 NT8D82 cable pinout IPE Module continued 25 pin connector 25 pin connector 21 21 22 22 23 23 24 24 25 25 end Table 51 NT8D93A cable pinout IPE Module 25 pin connector Signal 9 pin...

Page 183: ...abling 165 Meridian Link Release 5C CCR Release 3C Installation and Upgrade Guide Table 52 NTND27AB cable pinout IPE Module 26 pin connector Signal DB 25 connector 1 GND 1 2 TXD 2 3 RXD 3 4 RTS 4 5 CT...

Page 184: ...10 Standard October 1998 Table 53 NTAK19AA cable pinout IPE Module Meridian 1 Signal Port 0 pin 1 TDCD0 8 2 DSR0 20 3 RTS0 5 4 RXD0 2 26 DTR0 6 28 CTS0 4 29 TXD0 3 30 SG 7 Port 1 pin 7 DSR1 20 8 RTS1...

Page 185: ...AK19BA cable pinout IPE Module Meridian 1 Signal Port 0 pin 2 DSR0 6 3 RTS0 4 4 RXD0 3 26 DTR0 20 27 DCD0 8 28 CTS0 5 29 TXD0 2 30 SG0 7 Port 1 pin 5 SCTEA1 24 6 SCTEB1 23 7 DSR1 6 8 RTS1 4 9 SCRA1 17...

Page 186: ...Module continued Meridian 1 Signal Port 2 pin 14 DSR2 6 15 RTS2 4 16 RXD2 3 38 DTR2 20 39 DCD2 8 40 CTS2 5 41 TXD2 2 42 SG2 7 Port 3 pin 17 SCTEA3 24 18 SCTEB3 23 19 DSR3 6 20 RTS3 4 21 SCRA3 17 22 SC...

Page 187: ...on cable NT1R03CA Refer to External I O cable pinouts in this chapter for pinouts of these cables The first method shows how to connect port 0 of the NTAK01 CPU Conf card to IPE Module port 3 for cons...

Page 188: ...idian 1 Option 11 Installation Guide NTP 553 3011 210 for cross connections The NTAK03 TDS DTR card is not available for Option 11E Use an NT1R03D extension cable if you need additional length A036890...

Page 189: ...except position 0 for the CPU Conf card Refer to the Meridian 1 Option 11 Installation Guide NTP 553 3011 210 for cross connections Use an NT1R03D extension cable if you need additional length NTAK19B...

Page 190: ...ort of Meridian Mail via an NT1R03HF 25 pin male to a 25 pin male cable 10 ft with a null modem adapter For a pinout of the NT1R03HF cable refer to External I O cable pinouts in this chapter Figure 44...

Page 191: ...The NT6D80 MSDL card connects to the Meridian 1 I O panel using an NTND27 SCSI II cable From the Meridian 1 I O panel or the ESDI MSDL on the Meridian 1 an NT7D58 cable connects to the IPE Module at...

Page 192: ...chapter As shown in Figures 45 and 46 the NT6D80 MSDL card connects to the Meridian 1 I O panel using an NTND27 SCSI II cable From the Meridian 1 I O panel an NT7D58 cable connects to the IPE Module T...

Page 193: ...1 SDI and MSDL Options 21 81 IPE Module Meridian 1 SDI card see Note NT8D82 QPC513 ESDI card I O panels NT8D82 Note Use the NT8D82 cable with all SDI cards except the NT8D41 SDI Paddle Board With the...

Page 194: ...tions 21 81 IPE Module NT7D58 to SDI ESDI Meridian 1 SDI card see Note NT8D82 QPC513 ESDI card I O panels NT8D82 Note Use the NT8D82 cable with all SDI cards except the NT8D41 SDI Paddle Board With th...

Page 195: ...sion cabinet connect the cables to external equipment Figure 47 shows the cabling from the Option 11 IPE Module to external equipment The NT1R03AA and NT1R03BA octopus cables connect to the Option 11...

Page 196: ...le NT1R03HF Port 2 to external modem Port 4 to MML Meridian Link and co residency See Note 2 Port 6 to X 25 host link Meridian Link and co residency to terminal or printer CCR Port 8 to terminal or pr...

Page 197: ...3CA extension cables to the NT1R03AA and NT1R03BA octopus cables using the 50 pin connectors Using these cables allows the front panel of the Option 11 to be closed without interference from dangling...

Page 198: ...PE Module Connect NT1R03AA NT1R03CA cables to connector port 2 3 4 J4 3 4 5 J5 4 5 6 J6 5 6 7 J7 6 7 8 J8 7 8 9 J9 Table 57 Option 11 IPE Module NT1R03AA NT1R03CA cable connections expansion cabinet S...

Page 199: ...nect the extension cable to connector J2 Table 58 Option 11 IPE Module NTIR03BA NT1R03CA cable connection main cabinet Slots occupied by the IPE Module Connect NT1R03BA NT1R03CA cables to connector po...

Page 200: ...le NT1R03AA port External equipment External cable or reference 1 console Customer supplied cable See Table 62 for pinout 3 conshare See SDI and ESDI MSDL cabling Option 11 IPE Module only 5 AML See S...

Page 201: ...equipment External cable or reference 2 external modem NT1R03HF for pinout see External I O cable pinouts 4 Meridian Mail Link See Meridian Mail cabling IPE Module 6 X 25 Host Link NT1R03D or custome...

Page 202: ...Standard October 1998 Table 63 X 25 Host Link cable pinout IPE Module Signal Host Connection 2 TXD RXD 3 RXD TXD 4 RTS CTS 5 CTS RTS 6 DSR DTR 7 GND GND 8 DCD 12v 15 TXCI TRXC or open Note Return to C...

Page 203: ...on the backplane left unattached follow the appropriate procedure in this section to modify the CE PE or IPE shelf In the standard configuration of the NT8D11 CE PE backplane and NT8D37 IPE backplane...

Page 204: ...rt A has three connectors referred to as A 1 A 2 and A 3 The location of the cable connectors on the backplane is designated by the slot number L0 through L9 for NT8D11 L0 through L15 for NT8D37 and t...

Page 205: ...nector ports D G and L are not used Those cables are used in the ten cable fully expanded configuration Figure 49 NT8D11 backplane cable designations standard configuration Shroud Row 1 2 3 L9 L8 L7 L...

Page 206: ...Table 64 NT8D11 cable connections standard configuration I O panel connector port Backplane cable connector Backplane slot position A A 1 L0 1 A 2 L0 2 A 3 L0 3 B B 1 L1 1 B 2 L1 2 B 3 L2 1 C C 1 L2 2...

Page 207: ...from the backplane and connect cable ends C 1 C 2 and C 3 to slot positions L2 1 L2 2 and L2 3 4 Add cable D to the I O panel by connecting cable ends D 1 D 2 and D 3 to slot positions L3 1 L3 2 and...

Page 208: ...plane cabling should now be as shown in Table 65 and Figure 50 All slots are now ready to receive an IPE Module Table 65 lists cable connections for a fully expanded configuration Figure 50 shows the...

Page 209: ...ion G new cable G 1 G 2 G 3 L6 1 L6 2 L6 3 H H 1 H 2 H 3 L7 1 L7 2 L7 3 K K 1 K 2 K 3 L8 1 L8 2 L8 3 L new cable L 1 L 2 L 3 L9 1 L9 2 L9 3 end Figure 50 NT8D11 backplane cable designations fully expa...

Page 210: ...ocated in slots 0 3 uses I O connector ports A and D 1 Leave cable A in slot position L0 2 Remove cable C from the backplane and connect cable ends C 1 C 2 and C 3 to slot positions L3 1 L3 2 and L3 3...

Page 211: ...rerouted IPE shelf Table 66 NT8D11 cable connections rerouted for slots 0 3 I O panel connector port Backplane cable connector Backplane slot position A A 1 L0 1 A 2 L0 2 A 3 L0 3 B B 1 L1 1 B 2 L1 2...

Page 212: ...98 Figure 51 NT8D11 backplane cable designations rerouted for slots 0 3 Shroud Row 1 2 3 L9 L8 L7 L6 L5 L4 L3 L2 L1 L0 C9 C8 C7 C6 C5 C4 C3 C2 C1 C0 K 2 K 3 K 1 A 1 A 2 A 3 B 1 B 2 B 3 E 1 E 2 E 3 F 1...

Page 213: ...ation Note Backplane slots 0 4 8 and 12 for cables A E K and R are already fully cabled for 24 pairs so no change is required for those slots Table 67 lists cable connections before cable expansion Fi...

Page 214: ...anel connector port Backplane cable connector Backplane slot position G H 1 L6 2 H 2 L7 1 H 3 L7 2 K K 1 L8 1 K 2 L8 2 K 3 L8 3 L L 1 L9 1 L 2 L9 2 L 3 L10 1 M M 1 L10 2 M 2 L11 1 M 3 L11 2 R R 1 L12...

Page 215: ...L2 L1 L0 A 1 B 1 B 3 C 2 A 2 A 3 B 2 C 3 C 1 Cabling for each segment can be expanded using one NT8D81AA cable filter assembly Cabling for the entire backplane can be expanded using four NT8D81AA cabl...

Page 216: ...able E in slot position L4 2 Move cable end F 3 from slot position L6 1 to slot position L5 3 3 Remove cable G from the backplane and connect cable ends G 1 G 2 and G 3 to slot positions L6 1 L6 2 and...

Page 217: ...slot position L13 3 3 Remove cable T from the backplane and connect cable ends T 1 T 2 and T 3 to slot positions L14 1 L14 2 and L14 3 4 Add cable U to the I O panel by connecting cable ends U 1 U 2...

Page 218: ...y expanded configuration I O panel connector port Backplane cable connector Backplane slot location A A 1 L0 1 A 2 L0 2 A 3 L0 3 B B 1 L1 1 B 2 L1 2 B 3 L1 3 C C 1 L2 1 C 2 L2 2 C 3 L2 3 D new cable D...

Page 219: ...lly expanded configuration continued I O panel connector port Backplane cable connector Backplane slot location H new cable H 1 L7 1 H 2 L7 2 H 3 L7 3 K K 1 L8 1 K 2 L8 2 K 3 L8 3 L L 1 L9 1 L 2 L9 2...

Page 220: ...14 2 T 3 L14 3 U new cable U 1 L15 1 U 2 L15 2 U 3 L15 3 end Figure 53 NT8D37 backplane cable designations fully expanded configuration Segment 3 Segment 2 Segment 1 Segment 0 S 1 S 2 L16 L15 L14 L13L...

Page 221: ...m the backplane and connect cable ends C 1 C 2 and C 3 to slot position L3 1 L3 2 and L3 3 3 Move the C connector on the I O panel to position D Now the cable designation is changed from C to D CAUTIO...

Page 222: ...ckplane slots in that IPE shelf Table 69 NT8D37 cable connections segment 0 has been rerouted I O panel connector port Backplane cable connector Backplane slot position A A 1 L0 1 A 2 L0 2 A 3 L0 3 B...

Page 223: ...tions segment 0 has been rerouted continued I O panel connector port Backplane cable connector Backplane slot location L L 1 L9 1 L 2 L9 2 L 3 L10 1 M M 1 L10 2 M 2 L11 1 M 3 L11 2 R R 1 L12 1 R 2 L12...

Page 224: ...rerouting for segment 1 to accommodate the IPE Module in PE slots 4 7 1 Leave cable E as is in slot position L4 2 Remove cable G from the backplane and connect cable ends G 1 G 2 and G 3 to slot posit...

Page 225: ...from the backplane and connect cable ends M 1 M 2 and M 3 to slot positions L11 1 L11 2 and L11 3 3 Move the M connector on the I O panel to position N Now the cable designation is changed from M to N...

Page 226: ...d connect cable ends T 1 T 2 and T 3 to slot positions L15 1 L15 2 and L15 3 3 Move the T connector on the I O panel to position U Now the cable designation is changed from T to U CAUTION Risk of hard...

Page 227: ...rt the following procedure After installing the IPE Module in the IPE shelf connect the cables to external equipment Figure 55 shows the cabling from the Options 21 81 IPE Module to external equipment...

Page 228: ...odem Port 4 to MML Meridian Link and co residency See Note 4 Port 6 to X 25 host link Meridian Link and co residency to terminal or printer CCR Port 8 to terminal or printer CCR NT1R03HF Note 1 Note 2...

Page 229: ...K Right I O panel F E D C H G A B J4 J2 J5 J3 1 Ensure that the power for the IPE Module is turned off 2 Connect the NT1R03AA and NT1R03BA octopus cables to the I O panel the specific connectors depen...

Page 230: ...Connect NT1R03AA to connector port Connect NT1R03BA to connector port 0 3 D A 1 4 E B 2 5 F C 3 6 G D 4 7 H E 5 8 K F 6 9 L G Table 71 Options 51 81 IPE cabinet connectors Slots occupied by the IPE Mo...

Page 231: ...external connections NT1R03AA cable NT1R03AA port External equipment External cable or reference 1 console NT1R03D or customer supplied cable See Table 74 for pinout 3 conshare See SDI cabling Option...

Page 232: ...External equipment External cable or reference 2 external modem NT1R03HF 4 Meridian Mail Link See Meridian Mail cabling IPE Module 6 X 25 Host Link NT1R03D or customer supplied cable See Table 75 for...

Page 233: ...lease 3C Installation and Upgrade Guide Table 75 X 25 Host Link cable pinout IPE Module Signal Host Connection 2 TXD RXD 3 RXD TXD 4 RTS CTS 5 CTS RTS 6 DSR DTR 7 GND GND 8 DCD 12 V 15 TXCI TRXC or op...

Page 234: ...ication Module To cable an Application Module to the proper circuit breaker on the MPDU connect the input power harness NT7D55AC or NT7D55AD as follows If the Application Module is on the left hand si...

Page 235: ...e power harness carries power from the VME bus backplane to the disk tape connector NT7D55AG A0372728 VME bus backplane to auxiliary sense power harness carries power from the VME bus backplane to the...

Page 236: ...o disk tape power harness NT7D55AF VME bus backplane to auxiliary sense power harness NT7D55AG Module to module power harness NT8D40AM AC NT7D11AE DC Power monitor cable NT7D52AA Disk tape internal po...

Page 237: ...rom the power sense card P1 to the power monitor P1 for a left hand Application Module P2 for a right hand Application Module NT7D53AA A0372657 SCSI cable 50 pin connector cable carries the SCSI inter...

Page 238: ...NT7D56AC SCSI extension cable NT7D53AA SCSI cable Disk drive Tape drive MVME333 2 XCC card Front of Application Module Rear of Application Module Power supply P2 P1 J1 J1 P3 P4 P2 P4 J2 J1 P3 NT7D1901...

Page 239: ...on Module Part number Length Cable description and application NT7D46AA A0372653 35 cm 14 in 9 pin DB9 round subminiature D style cable connects port 3 J4 on the MVME712A or AM transition card to the...

Page 240: ...60AA A0373962 MVME712AM 35 cm 14 in 4 pin RJ11 to 9 pin subminiature D style cable connects the built in modem teledapt connector on the MVME712AM transition card to the Int Modem port NT7D61DA 35 cm...

Page 241: ...ble is not shipped with the Application Module NT7D58CA A0403488 35 cm 14 in 15 pin to 25 pin subminiature D style cable connects port SP4 on the MVME712M transition card to card 1 conn 4 NT7D79BA A04...

Page 242: ...NT7D58AT A0373942 NT7D58AV A0373943 0 6 m 2 ft 1 8 m 6 ft 3 m 10 ft 6 m 20 ft 10 6 m 35 ft 13 7 m 45 ft 25 pin round subminiature D style cable connects J2 on the I O subpanel ESDI link on the univer...

Page 243: ...also be used to connect the modem port on the universal I O panel or card 1 conn 2 on the generic I O panel to the external modem with a gender changer to connect the system console to port J7 on the...

Page 244: ...a a 25 pin extension cable NT1R03 NT8D93AJ A0357270 NT8D93AW A0357271 4 8 m 16 ft 14 4 m 48 ft SDI cable for NT8D41 NT8D96AE 2 4 m 8 ft DB25 to 3 DB25 multi port cable that acts as the cable converter...

Page 245: ...rsal I O panel connectors Figures 63 and 64 show generic I O panel connectors Figures 65 74 show the cabling Refer to the Application Module cabling section for more information on cabling 1 If you ar...

Page 246: ...lication Module in this chapter See Chapter 10 Installing peripheral devices in this guide for information on configuring your terminal correctly See Chapter 11 Peripheral device cabling interface in...

Page 247: ...Meridian Mail system If your Application Module has an MVME712M transition card connect an NT7D58CA cable from SP4 of the MVME712M card to card 1 conn 4 of the generic I O panel and connect an NT7D58B...

Page 248: ...stalling peripheral devices for information on configuring your terminals and printers correctly See Chapter 11 Peripheral device cabling interface for information on using limited distance or dial up...

Page 249: ...ase 3C Installation and Upgrade Guide Figure 59 I O subpanel connectors Meridian Link J9 J8 J7 J6 J5 J4 J3 J2 J1 Meridian Link I O subpanel Host connection Link 1 External modem SDI port Console Merid...

Page 250: ...10 Standard October 1998 Figure 60 I O subpanel connectors CCR J9 J8 J7 J6 J5 J4 J3 J2 J1 J9 J8 J7 J3 J2 J1 External modem Console Meridian 1 connection Link 0 SDI port Note Connectors J1 and J3 are n...

Page 251: ...e Host ESDI Link Serial I O 28 30 Serial I O 20 22 Serial I O 12 14 Serial I O 4 6 Serial I O 31 32 Serial I O 23 24 Serial I O 15 16 Serial I O 7 8 Serial I O 25 27 Serial I O 17 19 Serial I O 9 11 S...

Page 252: ...DI LINK EXT MODEM SYS CONS ETHER NET Spare Host ESDI Link Serial I O 28 30 Serial I O 20 22 Serial I O 12 14 Serial I O 4 6 Serial I O 31 32 Serial I O 23 24 Serial I O 15 16 Serial I O 7 8 Serial I O...

Page 253: ...NN 2 CARD 4 CONN 2 CARD 3 CONN 2 CARD 2 CONN 2 CARD 5 CONN 3 CARD 4 CONN 3 CARD 3 CONN 3 CARD 2 CONN 3 CARD 5 CONN 1 CARD 4 CONN 1 CARD 3 CONN 1 CARD 2 CONN 1 CARD 6 CONN 3 CARD 6 CONN 2 CARD 6 CONN 1...

Page 254: ...ONN 3 ETHERNET CARD 5 CONN 2 CARD 4 CONN 2 CARD 3 CONN 2 CARD 2 CONN 2 CARD 5 CONN 3 CARD 4 CONN 3 CARD 3 CONN 3 CARD 2 CONN 3 CARD 5 CONN 1 CARD 4 CONN 1 CARD 3 CONN 1 CARD 2 CONN 1 CARD 6 CONN 3 CAR...

Page 255: ...apt NT7D79AA NT7D46AA Customer supplied cable to external modem Customer supplied or NT7D61 cable to system console DB9 DB9 DB9 NT7D61 to SDI NT7D46 to SDI Paddle Board J7 J9 NT7D48AA Customer supplie...

Page 256: ...9AA NT7D46AA NT7D71BA to MDF or RJ11 Customer supplied or NT7D61 cable to system console DB9 DB9 DB9 RJ11 NT7D61 to SDI NT7D46 to SDI Paddle Board NT7D60AA J7 NT7D48AA Customer supplied cable to host...

Page 257: ...ed port NT7D61 to SDI NT7D46 to SDI Paddle Board Not used with AM SP5 SP3 DB25 SP1 DB25 NT7D58 to ESDI or MSDL J2 NT7D46AA MVME712A Transition card MVME705B Transition card Customer supplied cable to...

Page 258: ...Printer NT7D79AA NT7D46AA NT7D71BA to MDF or RJ11 Customer supplied or NT7D61 cable to system console DB9 DB9 RJ11 Undefined port NT7D61 to SDI NT7D46 to SDI Paddle Board Not used with AM NT7D60AA SP5...

Page 259: ...dian Mail Customer supplied or NT7D61 cable to system console DB9 DB9 NT7D61 to SDI NT7D46 to SDI Paddle Board NT7D61DA SYS CONS Spare NT7D46AA MVME712A Transition card EXT MODEM Customer supplied cab...

Page 260: ...defined port Unused with AM SYS CONS NT7D48AA SP5 SP3 SP1 NT7D48AA NT7D58 to ESDI or MSDL ESDI Link MVME712A AM Transition card MVME705B Transition card SDI LINK SP3 NT7D46AA NT7D61 to SDI NT7D46 to S...

Page 261: ...onn 2 Customer supplied cable to external modem SP3 NT7D79BA card 1 conn 3 NT7D61 to SDI NT7D46 to SDI Paddle Board NT7D58CA SP4 DB15 f NT7D58BB card 1 conn 4 DB25 f Meridian Mail Generic I O panel Ap...

Page 262: ...ard Customer supplied cable to external modem MVME712A NT7D79BA SP4 NT7D58CA Not used by CCR Generic I O panel Application Module INTERNAL CABLING EXTERNAL CABLING NT7D95AA SP5 SP3 SP1 NT7D95AA MVME70...

Page 263: ...an 1 Application Module DB25 NT7D61 to SDI NT7D46 to SDI Paddle Board SDI card see Note NT8D82 QPC513 ESDI card I O panels NT8D82 MVME705B transition card SP1 NT7D48AA DB25 NT7D58 to ESDI or MSDL Note...

Page 264: ...odule DB25 NT7D61 to SDI NT7D46 to SDI Paddle Board SDI card see Note NT8D82 QPC513 ESDI card I O panels NT8D82 MVME705B transition card SP1 NT7D48AA DB25 NT7D58 to ESDI or MSDL Note Use the NT8D82 ca...

Page 265: ...ts to the Meridian 1 I O panel using an NTND27 SCSI II cable From the Meridian 1 I O panel or the ESDI MSDL on the Meridian 1 an NT7D58 cable connects to the Application Module at J2 on the I O subpan...

Page 266: ...panel SYS CONS port on the universal I O panel card 1 conn 1 on the generic I O panel Use a customer supplied cable or an extra NT7D61 with a 9 pin female and 25 pin male connector from the console to...

Page 267: ...Table 84 describes the pin assignments for this cable Table 84 Host port pinout Pin Signal Direction Connection 2 3 4 5 6 7 8 15 17 20 24 TXD RXD RTS CTS DSR GND DCD TXCI RXCI DTR TXCO Input Output In...

Page 268: ...I O panel or SDI card on the Meridian 1 an NT7D61 cable see Table 81 for lengths and specific codes connects to the Application Module at J8 on the I O subpanel SDI LINK port on the universal I O pane...

Page 269: ...d specific codes connects to the Application Module at J8 on the I O subpanel SDI LINK port on the universal I O panel card 1 conn 3 on the generic I O panel The NT7D46 cable has a 9 pin male connecto...

Page 270: ...able 88 Pinout of SDI Paddle Board J1 connector Pin Number Signal Connector Port 1 CD1 J1 Port 1 2 RD1 3 TD1 4 DTR1 5 GND 6 DSR1 7 RTS1 8 CTS1 Table 89 Pinout of SDI Paddle Board J2 connector Pin Numb...

Page 271: ...card only The NT7D71BA cable connects the 9 pin connector at either port J9 on the I O subpanel or the INT MODEM port on the universal I O panel to the 4 pin connector on the MDF This cable is used o...

Page 272: ...at a data port of Meridian Mail Figure 75 Meridian Mail cabling Application Module Application Module I O panel MVME712 transition card SP4 data port Meridian Mail Meridian Mail System cable 1 cable...

Page 273: ...this guide Briefly the MVME712M card has four 25 pin connectors while the MVME712A and AM cards have 9 pin connectors The MVME712AM card also has an RJ11 connector 3 Determine the type of I O panel i...

Page 274: ...dian Link CCR co residency However you should be aware of the following All IPE Modules can provide Ethernet LAN support Application Modules can provide Ethernet LAN support only if they have the foll...

Page 275: ...least one Ethernet transceiver for connecting a node to a tap multiport transceivers also called fan out boxes connect two or more nodes to a tap two or more nodes each of which must have an Ethernet...

Page 276: ...oftware installation upgrade and update procedures 4 At step 20 of Procedure 7 type y and press Return to change the system name 5 At step 21 of Procedure 7 type the new name and press Return 6 When y...

Page 277: ...lation For more information about Ethernet software refer to Ethernet LAN based PC in Chapter 1 Meridian Link CCR co residency 12 At the PC start a network session to the IPE Module or Application Mod...

Page 278: ...CR interface cabling 553 3202 210 Standard October 1998 Table 93 NT7D47DA cable pinout P1 end P2 end 1 1 2 2 3 3 5 5 6 6 9 9 10 10 12 12 13 13 Table 94 NT7D47EA cable pinout P1 end P2 end 1 1 2 2 3 3...

Page 279: ...t compatible with the recommended terminal use the most similar settings available and follow the instructions in the manual that came with the terminal This chapter also contains procedures for confi...

Page 280: ...tup screen use the arrow keys to move through the menu of setup screens and press Enter To move to the next setup screen use the arrow keys to move to To Next SetUp and press Enter To change the value...

Page 281: ...on Keypad User Defined Keys Unlocked Normal Cursor Keys User Features Unlocked No New Line Multinational Communications Set Up Transmit 9600 1 Stop Bit Receive Transmit No Local Echo Xoff at 128 EIA P...

Page 282: ...No New Line User Defined Keys Unlocked UPSS DEC Supplemental User Features Unlocked Application Keypad Communications Set Up Transmit 9600 No Local Echo DEC 423 Data Leads Only Receive Transmit Limite...

Page 283: ...ys Unlocked No New Line User Features Unlocked UPSS DEC Supplemental 8 bit Characters VT220 ID Application Keypad When Available Update Communications Set Up Transmit 9600 Disconnect 2 s Delay Receive...

Page 284: ...re access to the application for example the Reflection 4 software directory 2 Type r4 and press Enter to start up the Reflection 4 application The default Reflection 4 configuration file starts up 3...

Page 285: ...g Microsoft Windows NT or Windows 95 1 Double click the MTE8 icon The MTE8 window appears 2 On the Settings menu click Edit Options 3 Select a connection type COM1 COM2 or LAN 4 If you are connecting...

Page 286: ...TION Risk of hardware damage Never use pencils or other graphite tools when changing the position of the DIP switches Flakes of graphite can enter the switch and short circuit the printer Table 98 Rug...

Page 287: ...p of settings Press the or minus key until the correct setting appears to change an option Press Enter Reset Menu to save a selection Press the Menu key to continue Press the Online key to exit from t...

Page 288: ...t setting appears to change an option Press Enter Reset Menu to save a selection Press the Menu key to continue Press the Online key to exit from the menu Table 100 shows the correct option settings f...

Page 289: ...save a selection Press the Menu key to continue Press the Online key to exit from the menu Table 101 shows the correct option settings for use with CCR Table 101 LaserJet series IV printer switch set...

Page 290: ...itch settings The DeskJet and DeskJet 500 are inkjet printers Figure 78 shows each printer s correct switch settings for use with CCR the arrows point in the direction you should move the switch handl...

Page 291: ...d as either Data Terminal Equipment DTE usually a terminal or host computer or Data Communications Equipment DCE often a modem Normally to establish communications between two devices one device must...

Page 292: ...nnections to the Host or AML In particular DTE to DTE synchronous connections cannot normally be used because the DCE side supplies the clock signal so that in a DTE to DTE connection no clock signal...

Page 293: ...17 DTE Pin 1 2 3 4 5 7 6 8 20 15 17 DTE Note 1 This cable applies equally to a configuration with a DCE device at each end Note 2 Pins 15 and 17 are used for some configurations The ports on the IPE...

Page 294: ...tch was set to Module B Module A s messages would be lost Connecting the A B switchbox 1 Place the A B switchbox in a suitable location near the IPE Module or Application Module 2 For the IPE Module P...

Page 295: ...enance or application function on the system console The Console Login prompt appears 2 Use the switch at the front of the A B switchbox to select the other application 3 Press Return to see the Conso...

Page 296: ...n Module you will need to use a self powered limited distance modem The added range depends on the modem you obtain Limited distance modems are recommended for use inside buildings only Nortel neither...

Page 297: ...tting Position Description 1 Up DTR Normal 2 Up Verbal result codes 3 Down Display result codes 4 Up Echo offline commands 5 Up Auto answer 6 Up Carrier detect normal 7 Down Load factory defaults 8 Do...

Page 298: ...em should be set to the normal position Connecting the Gandalf LDS 120E modem to the IPE Module or the Application Module 1 Connect the DB25 connector from the IPE Module or the Application Module por...

Page 299: ...configuration using a Gandalf LDS 120E limited distance modem VME multi port cable DB25 straight cable Twisted pairs DCE Gandalf LDS 120E Null modem adapter Peripheral device Tx Rx 1 2 3 4 DCE Gandalf...

Page 300: ...For example if the remote terminal or printer has a UDS EC224 A D modem the modem at the IPE Module or Application Module site must also be a UDS EC224 A D modem All of these modems at the Application...

Page 301: ...owing procedure explains how to configure the UDS 2440 modem via the front panel buttons on the modem 1 Connect the modem to a power source next to the system 2 Position the power switch on the rear p...

Page 302: ...ponse OFFLINE NO DIAL NO TEST NO AUTO ANS NO DATA OPTS NO OPTIONS YES RESET YES LOADING appears for one second RESET NO FACTORY YES FACTORY 0 YES LOADING appears for one second FACTORY NO SPKR OPTS NO...

Page 303: ...tion front panel buttons continued Prompt Response OFFLINE NO DIAL NO TEST NO AUTO ANS YES AUTO ANS E YES RINGS YES RING 001 YES AUTO ANS NO DATA OPTS NO OPTIONS YES RESET NO FACTORY NO SPKR OPTS NO T...

Page 304: ...iguration front panel buttons continued Prompt Response DSR OPTS NO CD OPTS YES CD FORCED NO lo at disc NO cd normal YES CD OPTS NO CTS OPTS NO P 21 OPTS NO P 23 OPTS NO P 25 OPTS NO PIN OPTS NO MSG O...

Page 305: ...workstation 1 Connect the modem to a workstation and apply power to both 2 Enter each entry shown under the Input column in Table 104 and press Enter The system response to each entry should be OK Tab...

Page 306: ...a Systems UDS EC224A D modem switch locations and settings ON OFF ON OFF ON OFF Switch 1 Switch 2 Switch 3 Switch 1 Switch 2 Switch 3 Front Left Figure 85 Ven Tel 2400 modem opening the modem Modem Co...

Page 307: ...ease 3C Installation and Upgrade Guide Figure 87 Ven Tel 2400 modem switch locations White and red indicator lights Line in Line out Power cable socket RS232 EIA socket SW1 Power switch The Reset butt...

Page 308: ...om Grooves Figure 89 Ven Tel 2400 Plus II modem switch settings OFF 1 2 3 4 5 6 7 8 9 10 ON The indicators on the front panel of the Ven Tel 2400 and 2400 Plus II modems are labelled The meanings of t...

Page 309: ...en Tel 2400 Plus II modem switch locations White and red indicator lights Line in Line out Power cable socket RS 232 EIA socket Power switch The Reset button connected to the faceplate plugs into this...

Page 310: ...ure 92 Ven Tel 9600 Plus modem switch locations and settings White and red indicator lights SW2 switch red Line in Line out Power cable socket RS 232 EIA socket Power switch EPROM U14 O EPROM U12 E Fi...

Page 311: ...and CCR See the X11 Input Output Guide NTP 553 3001 400 for more information on these programs Note The information in this chapter is based on X11 Release 17 and later software on Meridian 1 X81 Inte...

Page 312: ...ndard notation for X11 software administration Notation Explanation aaa Text string loop Network loop number 0 159 l s c u Loop shelf card unit for a terminal number TN cr Carriage return xxx Numeric...

Page 313: ...e that you refer to the prompts for your release of X11 software either Release 17 or later 2 Identify VASID and define the status message groups in LD 15 3 Define ACD groups and agents in Automatic C...

Page 314: ...s only one VAS ID A Meridian 1 system with two modules two Application Modules two IPE Modules or one of each with Meridian Link activated in one module and CCR activated in another requires two AMLs...

Page 315: ...the VSID prompt in LD17 associated with the AML connected to the module with Meridian Link activated VSID prompt LD23 Enter the value from the VSID prompt in LD17 associated with the AML connected to...

Page 316: ...VSID prompt in LD17 VSID prompt LD23 Enter the value from the VSID prompt in LD17 HSID prompt LD23 Do not enter a value If you have a system with a single IPE Module or Application Module and you want...

Page 317: ...ponding to the following prompts in LD 17 Options 21 81 ESDI configuration Table 106 LD 17 Configure ESDI port Options 21 81 Prompt Response Comment REQ CHG Create or change information in the databas...

Page 318: ...e address for AML LAPB LCTL YES Modify link control parameters T1 4 Layer 2 retransmission timer in units of 0 5 seconds T2 0 Layer 2 acknowledge timer in units of 0 5 seconds T3 10 Layer 2 link set u...

Page 319: ...ad conditions MCNT 400 Message count threshold for number of messages per time interval from INTL CONF DIR Direct link for this AML configuration CMS cr ESDI port number for CSL 0 15 VSID cr VAS cr CS...

Page 320: ...ink layer for ESDI port xx using HDLC protocol DIS ESDI xx Disable ESDI on port xx DIS MSGI xx Turn off link monitoring for incoming messages on link xx DIS MSGO xx Turn off link monitoring for outgoi...

Page 321: ...input output monitoring excluding those messages specified xx link DSXM MSGI MSGO xx Disable exclusive message monitoring xx link ENIM MSGI MSGO xx msg msg Enable inclusive message input output monito...

Page 322: ...on link xx ENIT MSGI MSGO xx l s c u Enable inclusive message input output monitoring of only those messages with specified TN xx link DSIT MSGI MSGO xx Disable inclusive TN message monitoring on link...

Page 323: ...in LD 17 Option 11 ESDI configuration Table 108 LD 17 Configure ESDI port Option 11 Prompt Response Comment REQ CHG Create or change information in the database TYPE CFN Configuration record data blo...

Page 324: ...onds T3 10 Layer 2 link set up timer in units of 0 5 seconds only for ESDI N1 128 Maximum I frame length in octet N2 8 Maximum number of Layer 2 retransmission K 7 Maximum number of outstanding frames...

Page 325: ...S Security for AML Must be set to Yes INTL cr MCNT cr CONF DIR Direct link for this AML configuration AML cr If another AML port is not required press Return Enter another AML port if you want more th...

Page 326: ...DNUM 0 15 Device number physical port for AML on ESDI physical card address for MSDL PORT 0 3 Port number on MSDL card this prompt only appears for MSDL DES aaa a AML port designation such as Meridia...

Page 327: ...only for ESDI N1 128 Maximum I frame length in octet N2 8 Maximum number of Layer 2 retransmission K 7 Maximum number of outstanding frames Note The response to this prompt should be set to correspond...

Page 328: ...ML port entered at the first ADAN prompt SECU YES Security for AML Must be set to Yes INTL 4 Time interval in five second increments MCNT 400 Message count threshold for number of messages per time in...

Page 329: ...CSQO 20 255 Maximum call registers for AML output queues Set CSQI and CSQO equal to the number of ACD agents or AST sets to be controlled by the host computer or 50 whichever is larger but not more t...

Page 330: ...oses STAT AML xx Show the status of the AML link ENL AML xx aaa Enable link xx or option aaa Options include none no additional option LYR2 enable link layer 2 MSDL must be enabled first FDL forced do...

Page 331: ...M MSGI MSGO xx Disable exclusive message monitoring xx link ENIM MSGI MSGO xx msg msg Enable inclusive message input output monitoring of only those messages specified xx link DSIM MSGI MSGO xx Disabl...

Page 332: ...ML xx Connect link xx RLS AML xx Disconnect link xx STAT AML Query status of all ESDI MSDL links STAT AML xx Query status of link xx SLFT AML xx Perform self test on link xx SWCH AML i j Switch the ac...

Page 333: ...n the card should reflect TTY mode at 2400 baud Define the SDI port and its characteristics by responding to the following prompts in LD 17 Table 111 LD 17 Configure SDI port X11 Release 17 Prompt Res...

Page 334: ...Standard October 1998 Table 111 LD 17 Configure SDI port X11 Release 17 continued Prompt Response Comment MSCL cr Press Return until the REQ prompt appears REQ CHG END Either change more configuratio...

Page 335: ...Configure SDI port X11 Release 18 or later Prompt Response Comment REQ CHG Create or change information in the database TYPE CFN Configuration record data block ADAN NEW TTY x Add SDI on port x 0 15 f...

Page 336: ...x Substitute the appropriate port number in the prompts listed below Table 113 LD 37 Input output diagnostic Command Comment DIS TTY x Disable TTY x END Clear all test activity ENL TTY x Enable TTY x...

Page 337: ...gure DNIS to use Incoming Digit Conversion IDC refer to Configuring DNIS to use Incoming Digit Conversion later in this chapter Note Meridian Link 5C and CCR Release 3C support up to 31 DNIS digits X1...

Page 338: ...re specified DN This DN is defined for each trunk in LD 14 Table 116 Table 115 LD 16 Trunk route administration Prompt Response Comment REQ NEW CHG Create or change data in the database TYPE RDB Route...

Page 339: ...S digits Only the following types of routes can be configured for DNIS TIE DID WATS auto terminating or IDC routes FEX IDC routes and FGDT routes NDGT 1 4 31 Number of DNIS digits expected X11 Release...

Page 340: ...EW CHG Create or change data in the database TYPE aaa Approved trunk types for this action TN l s c u Terminal number for the trunk XTRK EXUT XCOT XDID XEM XUT XFEM Extended trunk CUST xx Customer num...

Page 341: ...5C CCR Release 3C Installation and Upgrade Guide Table 116 LD 14 Configure auto terminating DN Prompt Response Comment SUPN NO YES Answer and disconnect supervision required TKID Trunk identifier Pre...

Page 342: ...Release 24 supports up to a 31 digit DNIS only a maximum of 16 digits are allowed when used with the IDC feature Table 117 LD 15 ACD routing by DNIS number Prompt Response Comment REQ NEW CHG Create o...

Page 343: ...YES Allow Directory Number Identification System DNIS services NDGT 1 4 31 Number of DNIS digits expected X11 Release 20 through 22 1 4 7 X11 Release 23 7 to program the feature of a seven digit DNIS...

Page 344: ...e to 55 prompt in Table 121 Tables 114 through 116 illustrate how to assign a single DNIS number to a single ACD DN and how to assign a block of DNIS numbers to either a single ACD DN or a block of AC...

Page 345: ...be routed 2001 8900 When the next DNIS number is prompted enter the ACD DN where it is to be routed 2003 8989 When the next DNIS number is prompted enter the ACD DN where it is to be routed 2004 X To...

Page 346: ...through 4499 all go to ACD DN 8900 the following can be used Table 120 LD 49 Defining a block of DNIS numbers Prompt Response Comment REQ NEW Create data in the database TYPE IDC Incoming Digit Conve...

Page 347: ...e TYPE IDC Incoming Digit Conversion Press Return until the DCNO prompt appears DCNO 0 254 Translation table number IDGT 49 Incoming digits the DNIS number 49 86 DNIS number 49XX will go to ACD DN 86X...

Page 348: ...ble The status change message contains the DN of the telephone that is available and if applicable the far end DN Disconnected indicates that a telephone set has disconnected from a call The StatusCha...

Page 349: ...e application This message includes the DN and TN information of the two parties left in the conference call Hold notifies the application of when a DN has just put the active call on hold The StatusC...

Page 350: ...in LD 23 However for most applications the server defined in LD 15 is the same as the server defined in LD 23 Any individual telephone that is designated as an associated set AST can be assigned to on...

Page 351: ...ID This must be identical to the VSID defined in LD17 Examples are GRP2 GRP3 GRP4 GRP5 GRP6 GRP7 GRP8 GRP9 GRP10 GRP11 GRP12 GRP13 GRP14 GRP15 1 2 3 6 1 3 5 6 1 2 3 4 5 6 2 4 5 6 1 2 3 4 5 6 1 2 3 4 5...

Page 352: ...values are in group 0 and group 1 Group 0 sends no messages Group 1 sends all messages Groups 0 and 1 may be used in LD 10 and LD 11 in response to the IAPG prompt Precede with X to remove a status ev...

Page 353: ...X11 International Phase 7 software prior to Release 17 Any telephone can be designated as AST Table 123 LD 23 Build ACD groups Prompt Response Comment REQ NEW CHG Create or change data in the databas...

Page 354: ...ridian Link CCR 553 3202 210 Standard October 1998 Table 123 LD 23 Build ACD groups continued Prompt Response Comment Press Return until the REQ prompt appears REQ NEW CHG END Either build another ACD...

Page 355: ...ne TYPE 500 Single line type of telephone TN l s c u Terminal number CDEN DES CUST 0 99 Customer number DIG DN xxxx DN for the telephone AST YES IAPG 0 15 Application Module Link AML status message gr...

Page 356: ...mpt Response Comment PRI 1 48 Priority level for ACD agent AACD YES Associated set for ACD agent X11 Release 17 or later software FTR ACD xxxx yyyy ACD feature allowed where xxxx the ACD DN yyyy the A...

Page 357: ...r of key lamp strips attached Press Return until the AST prompt appears AST 00 07 DN key s with AST telephone assignment host controllable Release 17 or later software This example shows keys 0 and 7...

Page 358: ...XXXXXXX YYYY XXXXXXX ACD DN YYYY Agent position ID Note If using CLID type 0 between ACDDN and POS ID KEY 1 MSB Make set busy KEY 2 NRD Not ready KEY 3 TRN Transfer KEY 4 AO6 6 Party conference KEY 7...

Page 359: ...ingle line type of telephones TN l s c u Terminal number CDEN DES CUST 0 99 Customer number DN xxxx Directory number of the telephone AST YES Telephone is designated as associated set IAPG 0 15 AML li...

Page 360: ...lamp strips attached Press Return until the AST prompt appears AST 00 DN key with AST telephone assignment host controllable up to two DN keys can be assigned as AST This example shows that key 0 is...

Page 361: ...e 127 LD 11 Define multi line telephones as AST continued Prompt Response Comment KEY 0 SCR XXXX XXXX AST DN KEY 1 TRN Transfer KEY 2 AO6 6 Party conference KEY 9 RLS Release if type SL1 Press Return...

Page 362: ...1 before variables can be created for them Refer to Table 123 Table 128 LD 23 Define the default ACD DN Prompt Response Comment REQ NEW CHG Create or change data in the database TYPE ACD Automatic Cal...

Page 363: ...sponse Comment REQ NEW Create or change data in the database TYPE ACD Automatic Call Distribution data block CUST 0 99 Customer number ACDN xxxx ACD Directory Number MWC cr DSAC cr MAXP xx Maximum num...

Page 364: ...CDN EAR parameters are the following prompts FRRT FRT SPRT SRT FROA MURT DFDN CEIL RPRT CWTH BYTH and OVTH IMPORTANT CDNs must be configured on the Meridian 1 before you start scripting in CCR If they...

Page 365: ...party RPRT YES NO Report Control option CNTL YES Controlled mode should be set to Yes for application use If set to Yes when the application acquires control of the CDN after registration RouteReques...

Page 366: ...busy Note that calls would be handled normally only the DWC key lamp is affected by the CWTH BYTH and OVTH values OVTH 0 2047 Overflow Threshold indicates the number of calls waiting in a control CDN...

Page 367: ...nal loops For more information refer to X11 Software Features Guide NTP 553 3001 305 Note The phantom terminal number of type N must not be used in place of C Table 131 LD 17 Set up Phantom Loops Prom...

Page 368: ...red the same way as a normal loop with the exception of a C preceeding the loop number Table 132 LD 97 Configuring a Phantom Superloop Prompt Response Comment REQ CHG Change TYPE SUPL Superloop parame...

Page 369: ...roup defined by a Phantom DN The upper limit is the limit of the number of TNs that can be defined for the loop card This number is dependent on the density of the loop card The ITNA and DGRP prompts...

Page 370: ...nded if configuring phantom devices Press Return until the AST prompt appears AST 00 Key 0 is AST IAPG 0 15 Meridian Link Unsolicited Status Message USM group These groups determine which status messa...

Page 371: ...D 23 Configuring Dual VAS ID Prompt Response Comment REQ NEW New TYPE ACD Automatic Call Distribution data block CUST 0 99 Customer number ACDN xxxx AC Directory Number MWC YES NO IMS YES NO CMS YES N...

Page 372: ...ics Command Comment SOPS 8 Set report 8 for AML traffic collection TOPS Query report types set SSHS Set system reports schedule Prompts similar to the following appear Prompt 01 01 31 12 Response SD S...

Page 373: ...tem To use the HEVP feature you must have Meridian Mail 8 or later software with the Access Enable option In addition the Meridian 1 system the Meridian Mail system and the Meridian Link based applica...

Page 374: ...he following examples as parameters The primary ACD DN 7650 is defined as the mail queue The mail queue uses four voice channels and thus has four virtual agent positions assigned to the mail queue so...

Page 375: ...rtual agents of the mail queue Meridian Mail voice channels identified by class number Mailbox assigned to Meridian Link based application holds voice prompts Meridian 1 Meridian Mail Pos ID 7652 Pos...

Page 376: ...direct calls to Meridian Mail it must do so by routing calls to this ACD DN The ACD DN number assigned here will also be added to the Meridian Mail VSDN Table Table 136 describes how to use Overlay 23...

Page 377: ...queue for voice channels continued Prompt Response Comment IMS YES CMS YES IMA YES IVMS YES VSID 0 15 Link ID of the CSL to Meridian Mail defined in Overlay 17 MAXP xx Number of agent positions one mo...

Page 378: ...ate the Channel DN in the Meridian Mail Channel Allocation Table CAT and use that value for the individual DN IDN when defining the SCN key Table 139 in the Defining voice channels in the Channel Allo...

Page 379: ...exists this value is found in the Channel Allocation Table CAT Table 139 uses 10 1 2 3 through 10 1 2 6 as routing addresses for channel DNs assigned to mail queue 7650 CDEN cr Meridian Mail voice cha...

Page 380: ...Key 0 must be the ACD DN position ID of the virtual agent as for any ACD agent where xxxxxxx ACD DN the example in Figure 94 and Table 138 is 7650 yyyy position ID the examples in Figure 94 are 7651 7...

Page 381: ...ice Processing HEVP feature of Meridian Link perform the following tasks 1 Add the Meridian Mail ACD DN for HEVP applications to the Meridian Mail VSDN Table 2 Create and dedicate voice channels for H...

Page 382: ...g in to Meridian Mail Administration 2 Choose Voice System Administration 3 Choose Voice System Configuration 4 Choose Voice Service DN Table 5 Add a new entry setting the DN to the ACD DN you created...

Page 383: ...Release 5C CCR Release 3C Installation and Upgrade Guide Table 138 Example of Meridian Mail Voice Service DN VSDN Table DN Service Class 4567 VM 4568 MS 7650 ACC 1 VM service type Voice Messaging MS s...

Page 384: ...Meridian Mail ACD DN created in LD 23 Channel DN is the IDN defined for the channel in LD 11 Service is always ACC for Meridian 1 Access Class is the lowest unused class number known to Meridian Link...

Page 385: ...s not already defined go directly to step 6 If the channel is already defined first perform steps 2 through 5 to disable the channel 2 Choose System and Status Maintenance from the Main Menu 3 Choose...

Page 386: ...ust also know the mailbox number and password When adding a new mailbox note that the mailbox number must not conflict with a DN existing on the Meridian 1 Note Although a Meridian 1 DN may be assigne...

Page 387: ...Extension DNs 7660 Revert DN 0 User Model Standard Executive Secretary Personal Verification Recorded Voice No 5 Fill in the mailbox number and put descriptive comments in the First Name and Last Nam...

Page 388: ...370 Chapter 13 Meridian Mail configuration 553 3202 210 Standard October 1998...

Page 389: ...one release to another update from one issue of a release to another issue of the same release ATTENTION Before proceeding with any software installation upgrade or update ensure that all discrepancie...

Page 390: ...ith the Application Module If you need to power down the IPE Module or the Application Module you must power down the application or applications correctly to allow the software to shut down and the d...

Page 391: ...dency Meridian Link 5C and CCR 3C Section 2 To upgrade Meridian Link from Release 3 to Release 5C or Co residency using a Release 3 backup tape Meridian Link Release 4 Meridian Link Release 5C Section...

Page 392: ...ncy using a Release 2 backup tape CCR Release 2 Co residency Meridian Link 5C and CCR 3C Section 9 To upgrade CCR from Release 2 to Release 3C or Co residency using a Release 2 backup tape CCR Release...

Page 393: ...e the system boots up from the software loaded on the hard disk Power also activates the yellow LED on the SBC card in the IPE Module or the Application Module As long as this LED blinks intermittentl...

Page 394: ...edure 11 in this manual although intended for Release 5C can be used to back up Release 2 files Ignore any differences between the messages shown in Procedure 11 and the messages you see Perform Proce...

Page 395: ...cedure 11 although intended for Release 5C can be used to back up Release 3 files Ignore any differences between the messages shown in Procedure 11 and the messages you see Perform Procedure 4 Power d...

Page 396: ...s still installed Procedure 11 although intended for Release 5C can be used to back up Release 4 files Ignore any differences between the messages shown in Procedure 11 and the messages you see Perfor...

Page 397: ...edure 11 Back up configuration and data files Note At this point Release 4 is still installed Procedure 11 although intended for Release 5C can be used to back up Release 4 files Ignore any difference...

Page 398: ...4B is still installed Procedure 11 although intended for Release 5C can be used to back up Release 4B files Ignore any differences between the messages shown in Procedure 11 and the messages you see P...

Page 399: ...and data files Note At this point Release 4B is still installed Procedure 11 although intended for Release 5C can be used to back up Release 4B files Ignore any differences between the messages shown...

Page 400: ...rd Perform Procedure 7 Reboot and go through setup Perform Procedure 8 Load the application software from tape Perform Procedure 9 Restore configuration files and data files from the backup tape to cu...

Page 401: ...Link Release 5C and CCR Release 3C by entering the appropriate keycode To do this Perform Procedure 4 Power down the IPE Module or the Application Module Depending on the type of SBC card installed p...

Page 402: ...Perform Procedure 2 Start the update process Perform Procedure 3 Load application software from tape Section 11 To update CCR from Release 3 to Co residency If you already have CCR Release 3 and want...

Page 403: ...edure 9 Restore configuration files and data files from the backup tape to customize your system Perform Procedure 10 Verify the installation to confirm that the installation is complete and correct P...

Page 404: ...confirm that the installation is complete and correct Perform Procedure 11 Back up configuration files and data files to back up the customized new release If the release or issue of BOS does not chan...

Page 405: ...ad the application software from tape Perform Procedure 9 Restore configuration files and data files from the backup tape if available Note Input at the system console must be in lowercase letters or...

Page 406: ...maint and press Return at the Console Login prompt to log in as the maintenance user 3 You are prompted to enter a password Type the password for the maint account and press Return The password for m...

Page 407: ...ridian ID is case sensitive input for the keycode is not case sensitive Figure 98 Keycode prompt 1 Please enter your key code 5 groups of 4 characters each Keycode group 1 or Q or q to quit 7 You are...

Page 408: ...racters Type the fifth group and press Return A list of configured applications appears Note Optional feature prompts will not appear if the features were not configured in the keycode For example if...

Page 409: ...per format and press Return If no modification or configuration is required simply press Return Figure 105 Subnet mask prompt Saving default gateway IP address If you would like a default subnet mask...

Page 410: ...the list is incorrect type n and press Return You are returned to step 6 Rekey your Meridian ID and keycode If the list of applications is still incorrect type q and press Return The message Software...

Page 411: ...interface cabling If your module is not connected to Ethernet type n and press Return Go to step 21 If you are connected to Ethernet and you plan to use it in the near future type y and press Return...

Page 412: ...osrc lib fpsp lib du lib tcpip lib nfs lib bppv2 lib c37x lib kdb lib lnc lib nsedebug lib sbc lib scs i lib wan lib x25 lib stub mcs da SYSTEM V 68 R3V7 sysV68 chmod 755 sysV68 kdb kdbnm q sysV68 kdb...

Page 413: ...formation about module addresses consult your network administrator Figure 112 Reenter prompt If you made any mistakes in entering the module name and IP address you can correct them Would you like to...

Page 414: ...s from the backup tape 22 For security change the maint and other appropriate passwords To do this log in as maint The default password is maint The prompts are shown in Figure 114 with your input in...

Page 415: ...nt 2 Use the backdata command to back up all configuration files and data files see Procedure 11 Back up configuration files and data files 3 Type install and press Return Figure 115 Install command p...

Page 416: ...removable medium for the package you want to install into the ctape drive Press RETURN when ready Type q to quit At this point the system is ready to be updated from a tape Note Procedure 3 describes...

Page 417: ...med Procedure 2 to start the update process CAUTION Risk of accidental overwriting of data on tape The application tape cartridge must be write protected before you insert it into the tape drive Figur...

Page 418: ...tape drive latch if present is fully closed after the tape is inside Once the tape is inserted correctly and the latch completely closed the tape active indicator light will come on briefly flicker a...

Page 419: ...oading of the application software After a few moments a message appears saying Installing Meridian Applications Press RETURN to continue type q to quit 3 Press Return Figure 120 shows software instal...

Page 420: ...space and correct the error Instead continue until step 13 where you will be able to type n press Return and return to step 4 Note Input for the Meridian ID is case sensitive input for the keycode is...

Page 421: ...8 You are prompted for the fourth group of keycode characters Figure 125 Type the fourth group and press Return Figure 126 Keycode prompt 5 Keycode group 5 or Q or q to quit 9 You are prompted for the...

Page 422: ...a default gateway IP address configured or changed please enter the IP address in internet dot notation e g 47 82 45 10 For no change enter cr 11 To configure or change a default gateway IP address ty...

Page 423: ...they are actually enabled when the system reboots at the end of this procedure 13 The system prompts you to verify that the list is correct To check that the correct application has or applications ha...

Page 424: ...re 131 Type the customer number and press Return Note A two minute pause occurs at this point before the following messages appear Figure 132 Ethernet connection prompt Installing NSE R3V7 1 Please wa...

Page 425: ...AKE make FRC DASHG DASHO O INCRT usr include LIBDIR cf SYS CFLAGS O I usr include DLAI DINKERNE L DSTREAMS DBRIDGE CPU m68k CC bin pcc cc make f scsi mk MAKE make CC bin pcc cc FRC INCRT usr include D...

Page 426: ...et host computer which in this case is the Application Module or IPE Module Type the module name and press Return The module name must not exceed eight alphanumeric characters For more information abo...

Page 427: ...ep 16 Figure 137 Reboot prompt Entry for module name with address address added to tcpip transport provider database Now your system has been modified You must reboot the system to have the new kernel...

Page 428: ...ul Configure Link 1 successful Configure Link 2 successful Enable Link 0 successful Enable Link 1 successful Enable Link 2 successful Application release successful Starting Applications 06 01 94 20 5...

Page 429: ...to turn the system off Rebooting will automatically restart the system Enter p to power down r to reboot or q to quit 4 When prompted to power down reboot or quit type p and press Return to confirm t...

Page 430: ...ve their work and log off Then press Return The information shown in Figure 142 appears on the screen Figure 142 Shutdown message screen Shutdown started Broadcast Message from root console on sysV68...

Page 431: ...rop out of the procedure into the prompt start the reinstallation procedure from the beginning Note If you intend to activate CCR and use terminals or printers ensure that the MVME332XT or MVME332XTS...

Page 432: ...est Errors 6 Dump Memory to Tape Enter Menu 4 The menu in Figure 144 appears Type 3 and press Return to enter the system debugger 5 At the 147 Diag prompt type iot t and press Return The system perfor...

Page 433: ...dr 4 TEAC MT 2ST N50 RV F 5 VME147 FFFE4000 1 SCSI Addr 5 6 VME147 FFFE4000 1 SCSI Addr 6 VME147 FFFE4000 SCSI Addr 7 Save map in NVRAM Y N N 8 The LUN results appear Figure 146 Type y and press Retur...

Page 434: ...irmware release appeared in the start up messages shown in step 3 Figure 149 Environment prompts for firmware revision 2 2 Bug or System environment B S S cr SYSTEM V 68 or VERSAdos operating system S...

Page 435: ...cr Utility Interrupt Vector number def is 60 8 F8 60 cr VMEbus Interrupt Mask def is FE 0 FE FE cr VMEbus Requester Level def is 0 0 3 00 cr VMEbus Requester Release def is ROR ROR RWD NVR ROR cr Depe...

Page 436: ...d Figure 152 Insert tape into the tape drive Notch points down Tape drive latch Lock the tape door after tape is inserted Arrow points in BOS installation tape Tape drive This side in Tape 1 of 2 Figu...

Page 437: ...ges Testing Complete Autoboot in progress To abort hit BREAK RAM address from VMEbus 00000000 Booting from VME147 Controller 4 Device 0 Loading Operating System Volume V 68 IPL loaded at 001F0000 MVME...

Page 438: ...elete If you make a mistake entering the date use to delete characters If you press Delete a prompt appears press Control d to return to where you were 19 You are prompted to confirm the date you ente...

Page 439: ...ller and the third column is a brief description of the controller Identify at the prompt the root file system s installation disk controller type 1 MVME147 The MVME147 CPU Processor SCSI Controller 2...

Page 440: ...2613ESA MVME863 9 m147fuji2614 Fujitsu Pico Bird 3E 180Mb Disk 2614ESA MVME864 10 m147fuji2624 Fujitsu Pico Bird 4 500Mb Disk 2624SA MVME866 11 m147fuji2622 Fujitsu Pico Bird 4 300Mb Disk 2622SA MVME...

Page 441: ...atter dinit 1M WARNING FORMATTING THE DISK WILL DESTROY ALL DATA ON THE DISK Format the root file system s disk drive y n q n 24 You are prompted to format the root file system s disk drive Type y and...

Page 442: ...for the root file system s disk drive indicate below whether you wish to modify this information slice offset sl size fs size fsname vol id info 0 648 40000 40000 root R3 1 1 40648 20000 0 1h8 2 60648...

Page 443: ...y n q n Figure 165 Disk slicing table for 240 Mbyte disk drive slice offset sl size fs size fsname vol id info 0 648 60000 60000 root R3 1 1 60648 40000 0 1h8 2 100648 378000 378000 usr R3 1 3 478648...

Page 444: ...un mkcomply to verify correct installation Check the information below If any part of the information is incorrect the previous questions will have to be answered again Format and install the new boot...

Page 445: ...oot file system as root Making the tmp directory Making the usr directory Mounting usr file system as root usr Phase 4 Install BOS Software Waiting for tape to complete retensioning Copying files this...

Page 446: ...igure 171 BOS installation completion Re enter new password Unmounting all mounted file systems Synchronizing the installation disk BOS product installation is completed You must RESET the system and...

Page 447: ...all files and have powered down the IPE Module or the Application Module Procedure 4 1 Turn on the power If the 167 Diag or the 167 Bug prompt appears go to step 5 If the 4120 Diag or the 4120 Bug pr...

Page 448: ...ported I O Controllers Y N Y cr Local SCSI Bus Reset on Debugger Startup Y N Y cr Ignore CFGA Block on a Hard Disk Boot Y N Y cr Auto Boot Enable Y N Y cr Auto Boot at power up only Y N N cr Auto Boot...

Page 449: ...e Non Volatile RAM Y N y cr Reset Local System CPU Y N y cr 5 At the 167 Diag prompt type env and press Return The environment prompts appear Answer them as indicated in the following figures Then go...

Page 450: ...Bus Negotiations Type A S N A cr Note The prompt Local SCSI Bus Negotiations Type may not appear for all MVME167 cards Ignore CFGA Block on a Hard Disk Boot Y N Y cr Auto Boot Enable Y N Y cr Auto Bo...

Page 451: ...4120 Bug prompt appears type menu and press Return Figure 177 Start up interrupt menu 1 Continue System Startup 2 Select Alternate Boot Device 3 Go to System Debugger 4 Initiate Service Call 5 Display...

Page 452: ...operating system tape on an IPE Module or an Application Module with an MVME167 card continued Figure 178 Insert tape into the tape drive Notch points down Arrow points in This side in Lock the tape d...

Page 453: ...ernate boot device prompt Alternate Boot Device Controller Drive File 0 0 Change it Y N 9 You are prompted to change the alternate boot device Type y and press Return Figure 180 Controller prompt Ente...

Page 454: ...tes The system start up messages begin to appear as shown in the following figure Figure 184 System start up messages Testing Complete Autoboot in progress To abort hit BREAK Booting from VME167 Contr...

Page 455: ...DHHMMYYYY and press Return Example 0314163098 or 031416301998 ATTENTION During the installation or start up of BOS different characters than usual represent the character delete line delete and interr...

Page 456: ...m installations on the disk controllers listed below The first column is the controller s selection number the second column is the name of the controller and the third column is a brief description o...

Page 457: ...type 1 mcdcIV Seagate CDC WREN IV 300Mb Disk 94171 MVME875 2 mcdcV Seagate CDC WREN V 600Mb Disk 94181 MVME876 3 mcdcVII Seagate CDC WREN VII 1 2 GB Disk 94601 MVME877 4 mcdcIII Seagate CDC WREN III 1...

Page 458: ...8 CDC ST1201N 172 Mbyte 9 Fujitsu M2614S 180 Mbyte 6 Seagate ST3283N 240 Mbyte 16 20 For this example the m147sea3283 disk drive is being used Type 16 and press Return The system response is Selected...

Page 459: ...the same disk drive y n q y 22 You are prompted to indicate whether or not the root and user file systems will be on the same disk drive Type y and press Return to indicate yes Figure 191 Slice number...

Page 460: ...e fs size fsname vol id info 0 648 40000 40000 root R3 1 1 40648 20000 0 1h8 2 60648 148484 148484 usr R3 1 3 0 0 0 1h8 4 0 0 0 1h8 5 0 0 0 1h8 6 0 0 0 1h8 7 0 209132 0 1h8 Modify any of these paramet...

Page 461: ...R3 1 1 60648 40000 0 1h8 2 100648 180000 180000 usr R3 1 3 280648 71528 0 1h8 4 0 0 0 1h8 5 0 0 0 1h8 6 0 0 0 1h8 7 0 352176 0 1h8 Modify any of these parameters y n q n Figure 195 Disk slicing table...

Page 462: ...RS prompt Install On line Problem Descriptions Tars on Tape y n q n 26 You are prompted to indicate whether you wish to install online problem descriptions Nortel does not use these descriptions Type...

Page 463: ...tion m147sea3283 Create a root file system using 1 Kbyte logical blocks on slice 0 on the MVME167 controller 0 disk drive 00 Create a swap area in slice 1 on the MVME167 controller 0 disk drive 00 Cre...

Page 464: ...mp directory Making the usr directory Mounting usr file system as root usr Phase 4 Install BOS Software Waiting for tape to complete retensioning Copying files this will take from 10 35 minutes depend...

Page 465: ...or an Application Module with an MVME167 card continued Figure 201 BOS installation completion Unmounting all mounted file systems Synchronizing the installation disk BOS product installation is comp...

Page 466: ...d in Chapter 17 Hardware upgrade 1 Press the red RESET button on the MVME147 or MVME167 SBC card or the IPE Module System start up messages appear on the system console see Figures 202 and 203 Figure...

Page 467: ...autoboot messages 1 Testing Complete Autoboot in progress To abort hit BREAK Booting from VME167 Controller 0 Drive 40 Loading Operating System Volume V 68 IPL loaded at 001F0000 MVMETAPE IPL Version...

Page 468: ...992 files 27376 blocks 31684 free dev usr File System usr Volume R3 Phase 1 Check Blocks and Sizes Phase 2 Check Pathnames Phase 3 Check Connectivity Phase 4 Check Reference Counts Phase 5 Check Free...

Page 469: ...D INTO THE MOST RECENTLY BUILT KERNEL IN usr src uts m68k cf AND THE CURRENT HARDWARE CONFIGURATION ARE YOU SURE THIS IS WHAT YOU WANT TO DO default n y n 5 If there is a tape in the drive unlock the...

Page 470: ...f master major 40 Found a z8530 driver entry in usr src uts m68k cf master major 33 Found a configured board board 0 Found a m681con driver entry in usr src uts m68k cf master major 42 Found a c240con...

Page 471: ...8 You are prompted to change the time zone Type in your response y if you wish to change the time zone n if the time zone is already correct and press Return If you typed n go on to step 11 where you...

Page 472: ...GMT Figure 210 Additional time zone menu Enter 3 letter time zone name a thru z or A thru Z Enter time difference from GMT use if west of GMT Figure 211 DST prompt Does your time zone use Daylight Sa...

Page 473: ...p 17 If you wish to change the date and time type y and press Return Figure 213 Month prompt Month default 06 1 12 12 When prompted type the number corresponding to the current month and press Return...

Page 474: ...age Figure 219 Time change confirmation Sat Sep 18 11 19 00 EDT 1993 The date and time are now changed cron aborted SIGTERM The cron has been restarted to pick up the new time and or time zone The nex...

Page 475: ...want to change it y n q 20 You are prompted to change the name of the system For security reasons you should change the system name from the default sysV68 Type y and press Return Figure 223 System na...

Page 476: ...to a working Ethernet backbone 1 At the Console Login prompt type root and press Return to log in as the root user 2 At the Password prompt press Return 3 At the root shell prompt type sysadm and pres...

Page 477: ...l option Figure 227 Drive selection menu Select which drive to use 1 ctape 2 diskette1 3 hddiskette1 Enter a number a name the initial part of a name or for HELP q to QUIT 6 You are prompted to select...

Page 478: ...ber 1998 Procedure 8 Load the application software from tape continued Figure 229 Insert tape into the tape drive Notch points down Arrow points in This side in Lock the tape drive latch after tape is...

Page 479: ...ication software The system response is Installing Meridian Applications 9 You are prompted to press Return to continue Press Return A series of software install messages appears for approximately ten...

Page 480: ...le typing your Meridian 1 ID or keycode do not try to backspace and correct the error Instead continue until step 19 where you will be able to type n press Return and return to step 10 Note Input for...

Page 481: ...re 235 Keycode prompt 4 Keycode group 4 or Q or q to quit 14 You are prompted for the fourth group of keycode characters Type the fourth group and press Return Figure 236 Keycode prompt 5 Keycode grou...

Page 482: ...e a default gateway IP address configured or changed please enter the IP address in internet dot notation e g 47 82 45 10 For no change enter cr 17 To configure or change a default gateway IP address...

Page 483: ...ect application has or applications have been installed refer to the checklist Table 17 you completed in the IPE Module and Application Module Meridian Link CCR software section in Chapter 6 Site surv...

Page 484: ...Module is connected to Ethernet Figure 242 Note Your module must be connected to Ethernet before you type y For more information about Ethernet connections refer to Installing Ethernet LAN support in...

Page 485: ...CFLAGS O I usr include DLAI DINKERNE L DSTREAMS DBRIDGE CPU m68k CC bin pcc cc make f scsi mk MAKE make CC bin pcc cc FRC INCRT usr include DASHO O CFLAGS O I usr include DLAI DINKER Warning config h...

Page 486: ...Application Module Type the module name and press Return The module name must not exceed eight alphanumeric characters For more information about module names consult your network administrator Figur...

Page 487: ...rn you will return to step 22 Figure 247 Reboot prompt Would you like to reboot the system now y n 25 You are prompted to reboot the system Figure 247 Type y and press Return Figure 248 Reboot message...

Page 488: ...izing For Applications Configure Link 0 successful Enable Link 0 successful Application release successful Starting Applications 06 01 94 20 55 53 Starting CCR Application Starting Customer Controlled...

Page 489: ...g appear Figure 250 Rstdata prompt Make sure tape is in drive When ready enter y to continue or n to quit y n 4 You are prompted to prepare the tape drive Insert the most recent backup tape for your a...

Page 490: ...es Please wait while tape file list is extracted You may be prompted about restoring link control files Figure 253 Figure 253 Restore link control files prompt Link control files are present in this R...

Page 491: ...nk dataf usr maint conf lh config usr mlusr conf loop13DCE d usr mlusr conf loop13DTE d usr mlusr conf loop31DCE d usr mlusr conf loop31DTE d usr mlusr conf tscfg datafile usr mlusr conf vlink datafil...

Page 492: ...oop31DCE d x 4k of 58k 1 usr mlusr conf loop31DTE d x 4k of 62k 1 usr mlusr conf tscfg datafile x 4k of 66k 1 usr mlusr conf vlink datafile x 6k of 72k 1 usr mlusr conf x25bcf333 2 x 4k of 76k 1 usr m...

Page 493: ...CCR Release 3C have been installed completely and correctly 1 At the Console Login prompt type maint and press Return 2 You are prompted for a password Type the password and press Return The default...

Page 494: ...An IPE Module uses a 600 Mbyte tape An Application Module uses a 155 Mbyte tape 3 At the maint prompt type backdata and press Return to start the backup process Figure 257 Backdata messages 1 Files w...

Page 495: ...t files AMprofile c 4k of 10k 1 usr maint files AutoStart c 4k of 14k 1 usr maint files IncrDY c 4k of 18k 1 usr maint files IncrTM c 4k of 22k 1 usr maint files Port c 4k of 26k 1 usr maint files Pre...

Page 496: ...478 Chapter 14 Software installation upgrade and update procedures 553 3202 210 Standard October 1998...

Page 497: ...y are configured as described in the following sections The default configuration for link 0 applies to Meridian Link CCR and co resident systems Configurations for link 1 and link 2 are for Meridian...

Page 498: ...frames K 7 Maximum trans attempts N2 7 Local DTE address 000000990100 Flow control negotiation 0 Incoming packet size 128 Outgoing packet size 128 Incoming window size 2 Outgoing window size 2 Throug...

Page 499: ...plication requirements are satisfied by the default configuration no more procedures are required You may choose to verify the status of the link using Procedure 12 Verifying the link status in this c...

Page 500: ...ctate to verify or reconfigure application software Procedure 12 Verifying the link status Procedure 13 Changing AML link 0 parameters Procedure 14 Changing Meridian Link link 1 parameters Procedure 1...

Page 501: ...link 1 and press Return to verify the status of the link to the host computer The response Link 1 Up indicates that the link is functioning properly This message appears only if a host application is...

Page 502: ...ntial data loss Do not use the change link command without the direction of Nortel support personnel or host computer support personnel 1 Log in as mlusr if you are not already logged in The default p...

Page 503: ...parameter type the new value and press Return To leave the parameter unchanged just press Return Refer to Table 141 for information on link parameters 5 Continue with remaining parameters until the C...

Page 504: ...ximum time in seconds between packet transmissions Port type H H HDLC Physical DTE DCE 0 1 0 if link port is configured as DTE 1 if the port is configured as DCE PDN type 0 40 48 Packet data network t...

Page 505: ...l timer 0 50 9999 Timer value in 1 10 second increments for monitoring the signals that indicate link failure RFS timer 0 150 9999 Timer value in 1 10 second increments for monitoring CTS or DTR signa...

Page 506: ...ntinued Link parameter Allowed values defaults in parentheses Description Maximum out frames K 1 7 LAPB window size must be identical to the size specified on the host computer configuration Maximum t...

Page 507: ...nk to the host computer The default link configuration is displayed as shown under the Default configuration section earlier in this chapter 3 Type change link 1 and press Return to begin making chang...

Page 508: ...t Delay 0 9999 Maximum time in seconds between packet transmissions Port type X H X X 25 H HDLC Physical DTE DCE 0 1 0 if link port is configured as DTE 1 if the port is configured as DCE PDN type 0 4...

Page 509: ...that indicate link failure RFS timer 0 150 9999 Timer value in 1 10 second increments for monitoring CTS or DTR signals after line opening Internal address 1 3 1 for DCE 3 for DTE Remote address 1 3...

Page 510: ...acket to set up the SVC it must specify the AM s local DTE address The default value is 000000990100 X 25 only parameters Flow control negotiation 0 1 An X 25 service that allows flow control paramete...

Page 511: ...1 yes Incoming throughput class 3 10 12 Maximum amount of incoming information on a connection basis meaningful only if Throughput Negotiation Used is set to yes Outgoing throughput class 3 10 12 Maxi...

Page 512: ...095 LOC LIC 1 Specifies the lowest X 25 virtual circuit number that will be assigned for an incoming if DCE or outgoing if DTE X 25 call request Not used by the AM Default value is 1 HOC HIC 1 Specifi...

Page 513: ...acket after sending an X 25 clear request packet to the host T14 0 600 9999 Amount of time in 1 10 second increments the AM will wait for a packet with any P R value after sending an X 25 data packet...

Page 514: ...theses Description TCP IP parameters Protocol LAN Link protocol used Link type 2 Type of link 2 Host Link Machine ID Lanlink Logical name assigned to the attached host case sensitive Delay 0 9999 Maxi...

Page 515: ...rd is mlusr 2 At the mlusr prompt type display link 2 and press Return to see the current configuration for the link to the host computer The default link configuration is displayed as shown in Table...

Page 516: ...configuration file Table 144 Link parameters Link 2 Link parameter Allowed values defaults in parentheses Description Protocol ASYNC Link protocol used Link type 3 Type of link 1 AML link 2 host link...

Page 517: ...t parameters in Procedure 13 14 or 15 you can do one of the following Use this procedure to replace the default configuration with the changed configuration Use Procedure 17 to store the changed confi...

Page 518: ...er file so preserving the default configuration Use Procedure 15 to replace the default configuration 1 Use Procedure 13 14 or 15 to change configuration parameters 2 At the mlusr prompt type save lin...

Page 519: ...s is shown in Figure 263 At each Entry prompt type your responses as indicated in bold type Where you see cr just press Return Note Figure 263 is illustrative only It shows the process for Meridian Li...

Page 520: ...afile cr Note When typing the information the entries HDLC X25 and ASYNC must be in uppercase and the pathname of the file must be in all lowercase The number of spaces between each parameter doesn t...

Page 521: ...cation is shipped from the factory configured in the following manner The Meridian 1 customer number is configured according to information given at ordering time No regular backups are scheduled CCR...

Page 522: ...1998 perform Procedure 20 Schedule regular backups perform Procedure 21 Change the default system languages perform Procedure 22 Configure terminal ports perform Procedure 23 Configure printer ports...

Page 523: ...y every time the IPE Module or Application Module is rebooted follow this procedure to turn off auto start Note This does not affect Meridian Link 1 Log in as maint The default password is maint 2 At...

Page 524: ...ocedure 1 At the Console Login prompt type maint if you are not already logged in The default password is maint 2 At the maint prompt type applconfig and press Return The following messages appear Fig...

Page 525: ...lt password is maint 2 At the maint prompt type backconfig and press Return The following prompt appears Figure 268 Backup schedule prompt A backup has not been scheduled Do you want to schedule a bac...

Page 526: ...backup day just press Return Figure 271 Reoccurring backup prompt Should tape backup be reoccurring y n 6 You are prompted to indicate whether the backup should reoccur that is either everyday or onc...

Page 527: ...s Return The system displays your language options Figure 273 Langconfig options prompt Your pre configured login languages are Default English Secondary None Would you like to configure new language...

Page 528: ...options and prompts you to select the secondary language To select a secondary language type the number corresponding to the language you wish to use as the secondary language and press Return To indi...

Page 529: ...s Return The port configuration menu appears Figure 277 Port configuration menu CCR Port Configuration Utility 1 List Port Characteristics 2 Change Port Characteristics Enter the number of the functio...

Page 530: ...nal To configure the port as a terminal type on and press Return Figure 280 Baud rate prompt Available BAUD Rates 1200 2400 9600 Select a BAUD rate default 9600 6 You are prompted to select a baud rat...

Page 531: ...ress Return The port configuration menu appears Figure 282 Port configuration menu CCR Port Configuration Utility 1 List Port Characteristics 2 Change Port Characteristics Enter the number of the func...

Page 532: ...ate prompt Available BAUD Rates 1200 2400 9600 Select a BAUD rate default 9600 6 You are prompted to select a baud rate Press Return to leave the baud rate unchanged Figure 286 Port configuration conf...

Page 533: ...r the number of the function you want to perform Hit the RETURN key to EXIT 9 Type 1 and press Return to add a printer You are prompted to enter the printer name Figure 288 Printer name prompt CCR ADD...

Page 534: ...Rugged Writer 2 HP LaserJet II III IV or DeskJet 3 Other dumb Enter the number of the desired printer type here 12 Type the number corresponding to the printer model from the list and press Return Th...

Page 535: ...Module to an Options 21 81 IPE Module To upgrade an Application Module SBC card from an MVME147 card to an MVME167 card perform Procedure 24 Software powerdown perform Procedure 25 Hardware powerdown...

Page 536: ...n from menu machinemgmt MACHINE MANAGEMENT Note If more than one user is logged in to the system a list of the logged in users will appear on the screen Users currently logged in disttech console Oct...

Page 537: ...1993 Broadcast Message from root console on sysV68 Mon Sep 20 12 17 21 THE SYSTEM IS BEING SHUT DOWN NOW Log off now or risk your files being damaged INIT New run level 0 The system is coming down Pl...

Page 538: ...the MPDU circuit breaker for the Application Module to OFF down or press the black power pushbutton on the IPE Module The top breaker powers the Application Module next to the MPDU on the left hand s...

Page 539: ...into the Application Module Firmly press the middle of the faceplate to seat the card 6 Tighten the screws on the faceplate of the replacement card 7 Restore power to the Application Module by setting...

Page 540: ...ews and flat washers aside 5 Hold the disk drive card by the edges Push the disk drive card away from the faceplate then lift it up and away 6 To separate the disk drive card from the CPU card disconn...

Page 541: ...disk drive cards Hold the support with one hand while inserting the screw into the CPU board with the other 15 Turn the CPU card and frame over and reconnect the disk drive card to the CPU card by co...

Page 542: ...re that power to the Application Module is turned off You may need to perform Procedure 25 Hardware powerdown 2 Loosen the four screws in the front of the Application Module 3 Using the handles on eac...

Page 543: ...the Application Module back into place and tighten the four screws 9 Connect the NT7D47EA cable to the Ethernet port on the generic I O panel This cable will be connected to an Ethernet transceiver F...

Page 544: ...switches and jumpers on the replacement card see Tables 145 and 146 6 Slide the replacement unit into the Application Module Press hard in the middle of the faceplate to seat the card 7 Tighten the s...

Page 545: ...lication software using Procedure 8 restored the configuration files and data files using Procedure 9 1 At the Console Login prompt type maint and press Return 2 You are prompted for a password Type t...

Page 546: ...dministrator 1 Log into CCR by typing ccrusr and pressing Return 2 When prompted type the password and press Return The default password is ccrusr 3 When prompted type in a user ID such as 0001 and pr...

Page 547: ...fine the file name and the prompt segment sequence before you begin recording A single voice segment file can hold 1000 segments and each segment can be up to 30 seconds in length Thus although an app...

Page 548: ...ut blank space from prompts that will be concatenated For example if you want to record the digits one and two for playback in a sequence of digits you will record one and then record two When you hea...

Page 549: ...r the mailbox you created earlier for your application the mailbox password which normally defaults to the same as the mailbox number and the phone you want to record from Example of customer account...

Page 550: ...Offered Answer Call Call Answered Play Voice AddBalFile Seg 1 Play Voice End Collect Digits Collect Digits End Play Voice AddBalFile Seg 2 Seg 7 Seg 15 Seg 6 Seg 16 Seg 3 Seg 14 Seg 4 For further inf...

Page 551: ...chapter in the X11 System Management Applications NTP 553 3001 301 Hardware and software requirements To implement STA to support Meridian Link CCR the following hardware software cabling and connect...

Page 552: ...st have an MVME712M transition card An MSDL card must be installed in your system and set for RS 232 DCE For information on installing an MSDL card refer to Chapter 8 Hardware installation procedures...

Page 553: ...Meridian Link CCR on an IPE Module Mini SCSI Port 0 MSDL Mini SCSI Port x x 1 or 2 or 3 Female Connector Male Connector NTND27AB NTND27AB DB 25 Shielded Connectors 25 pin straight Meridian 1 I O Panel...

Page 554: ...lication Module Mini SCSI Port 0 MSDL Mini SCSI Port x Female Connector Male Connector NTND27AB NTND27AB Meridian 1 I O Panel VT220 STA Terminal NT7D61XX NT7D79BA SP1 MVME 712M Generic I O Panel Card...

Page 555: ...ether a new one must be installed 5 Connect an NTND27AB cable from port 0 on the MSDL card to the shield connector on the Meridian 1 I O panel 6 Connect a 25 pin straight cable from the other side of...

Page 556: ...gical ID x 0 15 The TTY number must be the same as the DNUM of the MSDL CTYP MSDL Card type is MSDL automatic response GRP 0 Network Group Number this prompt appears only for Option 81 systems DNUM x...

Page 557: ...ess LD 48 to verify that your MSDL is enabled Type STAT MSDL x Note If the MSDL is not enabled type ENL MSDL x Figure 300 shows that the MSDL is enabled but the port is not enabled Figure 300 STAT MSD...

Page 558: ...GRP 0 Network Group Number this prompt only appears for Option 81 systems DNUM 0 15 Device number same as TTY automatic response ADMIN_ PORT 0 Admin port number automatic response LANG ENG Language s...

Page 559: ...nfigurations on the MSDL type STAT MSDL x Figure 302 shows the STA Administration terminal on port 0 and the STA monitored system on port 3 Figure 302 STAT MSDL STAT MSDL 11 MSDL 11 ENBL STA ADM 0 OPE...

Page 560: ...a port non sta port disabled 16 At the STA Main Menu click PF7 to change the port configuration 17 You are prompted for a port number Type the MSDL port number you have designated to connect to the Me...

Page 561: ...GOUT SEQ Note Step 20 must be completed for each port connected to a monitored system 21 Click PF7 to proceed to the Port Maintenance Menu 22 Select Enable port using the up down arrow keys and press...

Page 562: ...544 Chapter 19 Single Terminal Access 553 3202 210 Standard October 1998...

Page 563: ...uct code Description Applies to Qty NT7D63AA A0374107 Application Module chassis assembly Systems with MVME712A MVME712AM 1 NT7D63AB A0403312 Application Module chassis assembly Systems with MVME712M...

Page 564: ...t SDI Paddle Board cable 10 6 m 35 ft SDI Paddle Board cable 13 7 m 45 ft SDI Paddle Board cable Connec tions to the XS01 board 1 NTND27AB A0393419 1 8 m 6 ft MSDL to Meridian 1 I O panel SCSI II cabl...

Page 565: ...5022 Bracket All systems 1 A052758 Card slot blank faceplate All systems end Table 151 Field replaceable IPE Module items Eng code if applicable Common product code Description Applies to Qty NT1R02AA...

Page 566: ...372718 Two port SDI cable for NTAK03AA TDS DTR card Option 11 1 NTAK19BA A0372719 Four port SDI cable for NTAK02AA SDI DCH card Option 11 1 NT1R03DB A0402335 Extension cable 25 pin D type subminiature...

Page 567: ...Qty NT1R03EB A0402330 Extension cable 25 pin D type subminiature cable male female 0 6 m 2 ft All options NT1R03EF A0402332 Extension cable 25 pin D type subminiature cable male female 3 m 10 ft All...

Page 568: ...Failure rate per million hours Mean time between failures NT7D18AA Application Equipment Module 1 43 699 500 NT7D62AA Disk tape assembly 17 24 58 000 NT7D64AA AM power supply ac 13 89 72 000 NT7D64DC...

Page 569: ...Failure Rate Per Million Hours Mean time between failures SMM167 SBC card and adapter card 6 83 146 500 A0617011 240 Mbyte disk drive 7 69 130 000 A0617012 600 Mbyte tape drive 13 33 75 000 A0617009...

Page 570: ...552 Chapter 20 Ordering 553 3202 210 Standard October 1998...

Page 571: ...odule AM AML See Application Module Link AML Application Equipment Module AEM Module Packaging within the Meridian 1 Universal Equipment Module that supports the Application Module Application Module...

Page 572: ...announcement RAN music while queued night treatment overflows statistics reports and networking with ISDN Automatic Call Distribution Directory Number ACD DN An ACD DN is the queue where incoming cal...

Page 573: ...X or in the public network It is the number that a caller dials in order to establish a connection to the addressed party The DN could be a local PBX extension local DN a public network telephone numb...

Page 574: ...private branch exchange PBX that handles the calls to and from an organization s ACD system It routes calls to the various queues and provides the framework for all the ACD features available through...

Page 575: ...y typing LD nn where nn is the overlay number Overlays are exited by typing private branch exchange PBX A CPE telephone switch typically used by a business to service its internal telephone needs A PB...

Page 576: ...shelf card and unit IDs trunk Trunks are the physical links or circuits that enable telephone communication such as the link between a PBX and the public central office CO There are various trunk typ...

Page 577: ...an Mail 367 connection to Meridian Mail 255 Meridian Mail 364 new mailbox 368 voice processing capability 255 administration CCR 33 administrator Meridian Link 17 AEM see Application Equipment Module...

Page 578: ...N see ACD DN B backing up configuration files and data files 476 restoring configuration files and data files 471 scheduling 507 backplane cable rerouting 185 Base Operating System BOS see BOS board a...

Page 579: ...e SDI Paddle Board 174 Options 21 81 IPE Module to external equipment 209 peripheral devices 273 rerouting backplane cables 185 SDI Application Module 250 SDI Paddle Board Application Module 251 syste...

Page 580: ...ian Mail hardware 100 site survey installation 91 co residency overview 1 command continuity 16 loopback 16 Command and Status Link CSL 554 command interface OA M 26 components Application Module 54 I...

Page 581: ...Number CDN see Control DN CDN Control DN CDN 346 configuring 346 definition 554 description 30 31 convention notation for CCR Module applications 293 CPE 557 CPU adapter card jumpers 123 creating con...

Page 582: ...330 331 disk drive IPE Module 49 disk slicing table 424 disk tape unit description 80 installing 127 DN see directory number DN DNIS see Directory Number Information Service DNIS defining a block of...

Page 583: ...configuration 266 restoring 471 G Gandalf LDS 120E modem connecting 280 hardware configuration 281 jumper option settings 281 generic I O panel 86 235 cabling 223 group assigning status change messag...

Page 584: ...e 47 SBC card 59 63 XCC 66 install command example of use 388 installing Application Module 88 125 Application Module power supply 127 application tape in tape drive 400 BOS IPE Module 429 BOS MVME147...

Page 585: ...9 MSDL card locations 147 MVME332XTS transition card settings 136 MVME705B card settings 133 MVME705B transition card settings 137 138 MVME712A card settings 140 MVME712AM card settings 139 MVME712M t...

Page 586: ...414 Meridian 1 configuration 293 configuration overview 295 hardware 18 34 software 21 36 software checklist 94 Meridian Link concepts 15 description 15 messages 13 overview 9 redundancy 14 software r...

Page 587: ...556 definition 556 installing 145 jumper and switch locations 147 MSDL port configuring X11 Release 18 305 308 538 540 MTE7 267 Multi use Serial Data Link MSDL card see MSDL card multiline telephones...

Page 588: ...NT1R03CA cable pinout 161 NT1R03D cable pinout 156 NT1R03E cable pinout 157 NT1R03HF cable pinout 158 NT6D51AA card 76 NT7D46 cable pinout 251 NT7D47DA cable pinout 260 NT7D47EA cable pinout 260 NT7D...

Page 589: ...5 Outbound Call Management service 98 23 overlay 317 557 P P2 adapter board 78 panel generic I O 86 235 I O 83 universal I O 85 233 parameters link 0 AML 486 link 2 Meridian Mail Link 498 PBX 554 see...

Page 590: ...520 powerdown notification message 411 printer configuring 513 setting up 261 private branch exchange PBX 557 procedure backing up files 476 changing link 0 AML parameters 484 changing link 1 host lin...

Page 591: ...statistics 354 scheduling regular backups 507 script 346 554 description 31 SDI cabling Application Module 250 SDI cabling Options 21 81 IPE Module 173 SDI Paddle Board cabling Application Module 251...

Page 592: ...13 upgrade paths 373 SSID 558 definition 558 description 16 standalone system 32 Standalone System Interactive Diagnostics SSID see SSID start up interrupt menu 414 statistics traffic 353 354 status c...

Page 593: ...on 70 MVME332XTS jumper settings and cable connections 136 MVME333 2 jumper settings and cable connections 137 MVME705B jumper settings and cable connections 133 138 MVME712A jumper settings and cable...

Page 594: ...RU 558 voice segment file creating 529 recording and trimming 530 voice segment file example 531 VRU see Voice Response Unit VRU VSDN Table adding Meridian Mail ACD DNs 364 VT220 setting up 261 setup...

Page 595: ...AT T Motorola is a trademark of the Motorola Corporation MVME products are trademarked by the Motorola Corporation Ethernet is a trademark of the Xerox Corporation Reflection is a trademark of Walker...

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