Meridian Link/Customer Controlled Routing, Installation And Upgrade Manual

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348 Chapter 12: Meridian 1 configuration for Meridian Link/CCR
553-3202-210 Standard October 1998
Table 130
LD 23ÑDefine CDNs (continued)
Prompt Response Comment
BYTH (0)Ð2047 Busy Threshold indicates the number of
calls waiting in a controlled CDN before a
monitoring supervisor or agentÕs DWC key
would begin flashing to indicate that the
CDN was busy. Note that calls would be
handled normally; only the DWC key lamp is
affected by the CWTH, BYTH, and OVTH
values.
OVTH 0Ð(2047) Overflow Threshold indicates the number of
calls waiting in a control CDN before a
monitoring supervisorÕs or agentÕs DWC light
would wink to indicate that the CDN was in
ÒoverflowÓ state. Note that the calls will be
handled normally; only the DWC key lamp is
affected by the CWTH, BYTH, and OVTH
values.
ACNT xxxx Account default activity code
REQ NEW, CHG,
END Either define another CDN or exit the
overlay, saving changes
Ñ end Ñ