McDonald's C602 Manual Download Page 101

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Syrup cannot be
calibrated or has
inconsistent
calibration readings.

a. The pump tube has

collapsed.

a. Replace the pump tube.

b. Syrup temperature

is too cold.

b. Allow the syrup to warm up before using.

Note:

Never

refrigerate the syrup. Keep a replacement container near
the shake machine location so the syrup temperature can
stabilize before use.

c. Thick syrup in

bottom of
container.

c. Shake well before use.

d. Syrup leak.

d. Inspect the syrup system for leaks.

e. Syrup lines are not

matched with the
syrup flavor or are
not properly
connected.

e. Match the color of the syrup pickup tube and cap with the

correct syrup container. Make sure the tube is properly
connected.

f. Plugged syrup line

fitting at freezer
door connection.

f. Clean the syrup line fitting.

g. The pickup tube is

pinched or kinked.

g. Adjust the line routing so it is not pinched or kinked.

h. The syrup line is

plugged or
restricted.

h. Flush and sanitize the syrup lines. Clean the syrup system

weekly. Do not attach the short syrup line to the door when
the line is not primed with syrup.

i. Air in syrup line.

i. Follow syrup line priming procedure to remove air from line.

j. Air intake line to

pump will not hold
syrup prime.

j. Lubricate the pump tube fitting O-rings. Inspect the intake

line for leaks.

Syrup continues to
flow after drawing a
shake.

a. Air in syrup line.

a. Follow syrup priming procedures.

b. Duckbill valve is

damaged.

b. Remove the syrup nose fitting and clean. Replace the

duckbill valve.

Problem

Shake Side

Probable Cause

Soft Serve Side

Probable Cause.

Either Side Probable

Cause

Corrective Action

Summary of Contents for C602

Page 1: ...u begin operation For any questions pertaining to the Taylor warranty please contact Taylor Company Rockton Illinois 61072 Soft Serve Shake Combination Freezer Taylor Model C602 Place this chapter in the Shakes Desserts section of the Equipment Manual Manufactured exclusively for McDonald s by Taylor Company 750 N Blackhawk Blvd Rockton IL 61072 Phone 815 624 8333 Toll Free Number Outside Illinois...

Page 2: ......

Page 3: ... sanitized and lubricated at least once every 2 weeks Syrup lines must be cleaned and sanitized weekly It is recommended that these operating procedures be followed closely to ensure correct assembly and disassembly of the freezer The C602 is designed for indoor use only Note Only instructions originating from the factory or its authorized translation representative s are considered to be the orig...

Page 4: ... internal operating parts including but not limited to freezer door beater or scraper blades unless all control switches are in the OFF position Failure to follow these instructions may result in severe personal injury especially to fingers or hands from hazardous moving parts WARNING DO NOT attempt to draw product or disassemble the machine during the heat treatment cycle if equipped The product ...

Page 5: ...bstances from clogging the automatic water valve There will be only one water in and one water out connection Do not install a hand shutoff valve on the water out line Water should always flow in this order first through the automatic water valve second through the condenser and third through the outlet fitting to an open trap drain IMPORTANT A backflow prevention device is required on the incomin...

Page 6: ...56692 Trim Corner Rear Right Side 1 Cosmetic trim Seals the panels together 103 056693 Trim Corner Rear Left Side 1 Cosmetic trim Seals the panels together 103 10 044106 Caster 4 2 Wheels support the machine and allow easier movement 103 11 011694 Screw 1 4 20 x 3 8 10 Attaches the panels to the frame 000 12 055950 Panel Side Right 1 Panel provides access to internal components 103 13 033812 Tray ...

Page 7: ...5 C602 Exploded View Figure 1 23 12 11 10 9 22 7 6 5 4 1 1a 3 1a 8 21 19 14 18 16 15 17 13 20 8 2 ...

Page 8: ...RED X53353 WHT Fitting A Syrup Jug 1 per tank Transfers syrup from the syrup jug or tank to the peristaltic pump 103 7 X58450 Line A Syrup 4 Transfers syrup from the syrup bag to the peristaltic pump 103 7a 053040 BLU 053040 BRN 053040 RED 053040 WHT Cap Ultimate Syrup 1 ea Attachment covers for containers 000 7b 053052 36 Hose Beverage 4 Delivers syrup to peristaltic pump 000 7c X53175 Tube A Syr...

Page 9: ...7 Front View Figure 2 1 2 3 4 5 7 7a 10 11 8 8 9 7c 7b 6 12 13 14 ...

Page 10: ...r syrup cabinet door 103 4 058613 Block Hinge 4 Attaches door to syrup cabinet 103 4a 058322 Screw 8 32 X 1 2 Socket Hd Secures block hinge 5 016121 Magnet Catch Assy 2 Holds the cabinet door closed 103 6 052916 Pump Peristaltic 4 Pumps syrup to freezer door 103 7 058614 Block Hinge 4 Attaches door to syrup cabinet 103 8 024298 Screw 10 32 x 3 8 6 Four screws secure handle to syrup cabinet door tw...

Page 11: ...Kit A Peristaltic Pump Tube 4 Compressed by pump rollers to propel syrup 000 3 053036 Ferrule 625 ID 2 ea Clamps syrup hose on fitting 000 4 054526 Fitting Peristaltic Pump 2 ea Connects line to pump tube 103 5 024278 O ring 1 2 OD x 070 2 ea Provides seal between fitting and pump tube 000 6 X62426 8 Line A Syrup 4 Provides syrup flow from pump 103 2 5 4 3 1 ...

Page 12: ...assageway for air mix intake and discharge 103 8 016132 O ring 11 16 OD Red 2 Provides a seal at each end of the mix feed tube 000 9 044731 Pin Cotter Hairpin 1 Secures mix inlet tube to pump adaptor 103 10 X41947 Shaft A Drive Mix Pump 1 Rotates counterclockwise to move piston back and forth 103 10a 039235 Crank Drive 1 Delivers motion to piston 103 10b 041948 Shaft Drive 1 Delivers motion from p...

Page 13: ...11 X57028 XX Pump A Mix Simplified Shake Figure 5 13 8 8 12 9 7 6 4 2 5 4 1 11 10c 10a 10b 14 3 10d 10 ...

Page 14: ... discharge 103 8 016132 O ring 11 16 OD Red 2 Provides a seal at each end of the mix feed 000 9 044731 Pin Cotter 1 Secures mix inlet tube to pump adaptor 103 10 X41947 Shaft A Drive Mix Pump Hopper 1 Rotates counterclockwise to move piston back and forth 103 10a 039235 Crank Drive 1 Delivers motion to piston 103 10b 041948 Shaft Drive 1 Delivers motion from pump motor to crank 103 10c 048632 O ri...

Page 15: ...13 X57029 XX Pump A Mix Simplified Soft Serve Figure 6 4 2 11 10d 10c 14 10b 10a 1 4 8 8 13 12 9 7 6 5 10 3 ...

Page 16: ... 1 Provides magnetic force to rotate agitator assembly 103 3a 4a 066937 Magnet A Agitator Inner 2 Rotates the agitator paddles by magnetic force included with the agitator assembly 103 4 X51661 Housing A Agitator Soft Serve 1 Provides magnetic force to rotate agitator assembly 103 5 X42077 Probe A Mix Low 2 Electrical device to indicate level of mix in the hopper Activates the Mix Low light on fro...

Page 17: ...O ring 1 Provides seal for quick disconnect fitting 000 4 053052 9 Hose Beverage 3 8 ID x 5 8 OD 1 Delivers syrup to freezer door 9 000 5 056651 Fitting Syrup Elbow 1 Connects valve to syrup line 103 6 500598 Valve Check Duckbill 1 One way valve to direct syrup flow 000 7 056650 Fitting Syrup Nose Large Slot 1 Removable fitting allowing access to duckbill valve 103 8 053890 O ring 11 mm Green Syru...

Page 18: ... 500205 O ring 1 Provides seal for quick disconnect fitting 000 4 500038 9 Tube Vinyl 1 Delivers syrup to freezer door 9 000 5 056651 Fitting Syrup Elbow 1 Connects valve to syrup line 103 6 500598 Valve Check Duckbill 1 One way valve to direct syrup flow 000 7 056649 Fitting Syrup Nose Small Slot 1 Removable fitting allowing access to duckbill valve 103 8 053890 O ring 11 mm Green Syrup Hole Plug...

Page 19: ...Brass 2 Secures the fitting on the hose 000 4 058451 Coupling QD Female 3 8 Barb 1 Quick disconnect fitting used for syrup bag removal Press the lever to detach 103 5 058452 Coupling QD Male 1 4 Barb 1 Connects the hose from the syrup bag to the disconnect fitting 103 6 R30314 Tube Vinyl 3 16 ID x 1 16 Wall 1 Delivers syrup from the bag to the peristaltic pump 000 7 053052 36 Hose Beverage 3 8 ID ...

Page 20: ...ct to be dispensed 103 8 055989 Nut Stud Black 4 Tightening mechanism to secure freezer door to freezing cylinder 103 9 053890 O ring Syrup Port 11mm ID x 2mm Green 4 Prevents leakage at syrup port plug 000 10 053867 Plug Syrup Port 4 Seals off syrup ports in the freezer door during the Heat cycle 000 11 054554 Retainer Syrup Valve 4 Retainer pins that secure the syrup valves 000 12 020571 O ring ...

Page 21: ...19 Beater Door Assembly Shake Side Figure 11 6 4 1 3 2 5 17 11 13 12 7 8 10 9 14 15 16 ...

Page 22: ...mix inside the freezing cylinder and provides force to dispense product 103 8 084350 Blade Scraper Plastic 8 1 8L 2 Scrapes frozen product off wall of freezing cylinder 000 9 032560 Seal Drive Shaft 1 Provides seal from product inside freezing cylinder to internal areas of the freezer 000 10 032564 Drive Shaft 1 Connects beater assembly to gear unit 103 11 055819 Pin Handle SS 1 Pivoting point for...

Page 23: ...21 Beater Door Assembly Soft Serve Side Figure 12 2 3 11 4 5 12 13 1 14 15 16 6 8 7 6 9 10 ...

Page 24: ...r 1 Determines the amount of topping dispensed Factory precut to allow 1 fl oz 30 ml of topping per stroke 103 2d 032761 Spring Plunger Syrup Pump 1 Returns plunger to ready position 000 2e 032760 Washer Nylon 1 Rests on tapered portion of inlet cavity creating tension on spring 000 2f 036578 Plunger 1 Forces topping up through the outlet spout on the downstroke and fills cavity on the upstroke 10...

Page 25: ...23 X53800 BRN TAN Syrup Pump Figure 13 3 4 2g 5 1 2e 2f 2d 2c 2a 2b 2 2h ...

Page 26: ...calibrate the syrups 000 6 048232 Lubricant Taylor Hi Performance 1 Lubricant for moving parts and wear items 000 7 013163 Pail 10 Qt 1 Holds solution for cleaning and sanitizing the freezer 000 8 041923 O ring 1 11 16 OD Draw Valve Cap 1 Provides a seal between valve cap and door spout 000 9 X54704 Cap A Valve Draw Spout Cap 1 Insulated cap used during the Heat Treatment cycle 103 10 059087 Tray ...

Page 27: ...it 1 X56200 12 draw valve kit 1 X56200 13 shake door kit 1 X56200 14 soft serve door kit 1 X56200 15 syrup valve kit 1 048260 O ring removal tool 1 084350 blade scraper plastic 000 X54978 Kit A Peristaltic Pump Tube 1 Spare pump tube with replacement instructions 000 X53795 Kit A Topping Pump Spares 1 Spare parts for topping pump 000 058669 Box Tool 15 Plastic 1 Container for storing accessories 0...

Page 28: ...entry ports in back of freezer door scraper blade draw handle beater driveshaft spinner blade and driveshaft boot seal 000 4 014753 White Bristle Brush 1 1 2 x 3 1 To clean the agitator and the draw valve core in the freezer door 000 5 033059 White Bristle Brush 1 2 x 3 1 To clean the topping pump 000 6 050103 Brush Set 3 1 To clean the syrup port holes and syrup valve retainer port holes 000 7 03...

Page 29: ...0 O ring Syrup Port 11mm ID Green 7 053867 Plug Syrup Port 8 034054 Spinner 9 X59331 Blade A Spinner 10 084696 Seal Spinner Shaft 11 033107 Cap Restrictor Item Part No Description 12 X55820 Valve A Draw 12 X55820 Valve A Draw 13 500598 Valve Check Duckbill 14 055605 Bearing Door Front 15 020571 O ring 1 1 16 OD Draw Valve 16 See pages 15 16 Fitting Syrup Nose 17 054554 Retainer Syrup Valve 18 0334...

Page 30: ... Pin Handle SS 3 087708 Baffle 4 055989 Nut Stud 5 014402 O ring Draw Valve 6 048926 Gasket Freezer Door 7 X55820 Valve A Draw Item Part No Description 8 X87683 1 Door Assembly 9 084108 Shoe Front Helix Front 10 032564 Drive Shaft 11 032560 Seal Drive Shaft 12 084350 Blade Scraper 13 X46231 Beater Assembly 14 084109 Shoe Front Helix Rear ...

Page 31: ...Retaining 4 053526 Piston 5 044731 Pin Cotter 6 020051 O ring 2 1 8 OD Red 7 056873 XX Cap Valve 8 086097 Gasket Simp Pump Item Part No Description 9 054944 Adaptor Mix Inlet Shake Blue 10 056524 Ring Check 120 OD 11 X41947 Shaft A Drive Mix Pump 12 048632 O ring Drive Shaft 13 X55973 Tube A Feed Hopper Shake 14 008904 O ring 1 3 4 15 016132 O ring 11 16 OD Red 16 X44797 Agitator A Mix Hopper ...

Page 32: ...ston 5 044731 Pin Cotter 6 020051 O ring 2 1 8 OD Red 7 056874 XX Cap Valve 8 086097 Gasket Simp Pump Item Part No Description 9 054825 Adaptor Mix Inlet Soft Serve Red 10 056524 Ring Check 120 OD 11 X41947 Shaft A Drive Mix Pump 12 048632 O ring Drive Shaft 13 X55974 Tube A Feed Hopper Soft Serve 14 008904 O ring 1 3 4 15 016132 O ring 11 16 OD Red 16 X44797 Agitator A Mix Hopper ...

Page 33: ...pping Heater To activate the topping rail heaters 8 Display LED Brush Clean Countdown Displays the number of days before brush cleaning is required 9 Keypad Flavor Select For selecting the desired shake flavor to be dispensed Also used for opening and closing the draw valve when cleaning sanitizing and priming the shake side 10 Switch Power When placed in the ON position allows control panel opera...

Page 34: ...e Mix Out symbol is illuminated the mix hopper has been almost completely exhausted and has an insufficient supply of mix to operate the freezer At this time the Auto mode is locked out and the freezer will be placed in the Standby mode To initiate the refrigeration system add mix to the mix hopper and press the Auto symbol The freezer will automatically begin operation Heat Mode Symbol When the H...

Page 35: ...service technician Air Mix Pump Reset Mechanism The reset button for the pump is in the service panel at the rear of the machine See Figure 20 The reset protects the pump from overloading Should an overload occur the reset mechanism will trip To reset the pump press the reset button firmly CAUTION DO NOT use metal objects to press the reset button Failure to follow this instruction may result in e...

Page 36: ...essages Normally the display is blank unless an operational fault has occurred If a fault has been detected investigate the cause and follow the instructions on the display before proceeding with the opening procedures See Failure Messages on pages 1 76 and 1 85 Setup Complete the Following Important Make sure your hands are clean and sanitized before continuing in these instructions 1 With the dr...

Page 37: ...a pail below the door spout dip the door spout brush into the sanitizing solution Brush clean the door spout bottom of the driven spinner spinner blade and syrup line fittings See Figure 24 Figure 24 Note To ensure sanitary conditions are maintained brush clean each item for 60 seconds repeatedly dipping the brush in sanitizing solution 5 With the syrup port brush brush each syrup port hole 10 to ...

Page 38: ...he syrup nose fitting thoroughly 13 Using a clean sanitized towel gently wipe any syrup from the duckbill valve 14 Using a shake cup filled with KAY 5 Sanitizer HCS solution thoroughly rinse the duckbill valve 15 Install the duckbill valve into the syrup nose fitting with the flat end aligned with the open slot in the syrup nose fitting Note Replace the duckbill valve if it is damaged or extends p...

Page 39: ...for all syrup flavors 20 Each syrup flavor must be primed to purge the air out of the syrup lines To prime each syrup line hold the syrup line up over an empty cup See Figure 32 Figure 32 21 Press the Calibrate symbol to display the menu options The Calibrate symbol the Auto symbol on the shake side and the optional Flavor symbol will be illuminated The screen will display the Calibration Menu opt...

Page 40: ...ent an accumulation of mix inside the valve fitting and the syrup line 29 Using a clean sanitized towel wipe down the freezer door front panel the area around the bottom of the freezer door and any other areas that show a buildup of either moisture or food substance 30 Use a clean damp sanitized towel to gently wipe the portion control sensor shield and remove any mix buildup Inspect the sensor sh...

Page 41: ...each day page 1 81 Figure 41 Note This procedure should be performed 15 minutes prior to serving product SYRUP SYSTEM Syrup Calibration The syrup flow should be calibrated weekly when the syrup system is cleaned It is vital that the correct amount of syrup be incorporated into the frozen mix to obtain a quality shake To determine the rate of syrup flow you will need a calibration cup indicating fl...

Page 42: ...vate the syrup pump and start the flow of syrup When the syrup level measures 1 oz press the same Flavor Selection symbol to stop the syrup flow Verify the level of syrup in the cup If the measurement is not within the specification repeat step 4 for the same flavor until the correct syrup calibration is achieved See Figure 47 Figure 47 Note You can verify the syrup dispensing rate in the Manager ...

Page 43: ... feed tube into the full syrup container and replace the syrup container in the syrup cabinet 5 Dispose of the empty syrup container 6 Prime the syrup line by removing the syrup valve from the freezer Hold it over an empty cup 7 Press the Calibrate symbol to display the menu options The Calibrate symbol the Auto symbol on the shake side and the optional Flavor symbol will be illuminated The screen...

Page 44: ...r cap from the shake freezer door spout 3 Take the agitator hopper cover shake cup holder drip pans front drip tray splash shield and restrictor cap to the sink for further cleaning and sanitizing Take the syrup hole plugs spout cap and spout cap O ring to the sink for further cleaning and sanitizing 4 Rinse these parts in cool clean water Draw a small amount of SolidSense All Purpose Super Concen...

Page 45: ...nitized hands remove the syrup valve retainers Brush clean the retainers and retainer holes Replace the syrup valve retainers 13 Fill the squeeze bottle with cleaning solution With a pail beneath the door insert the tube end of the squeeze bottle into the syrup ports and squeeze the bottle firmly This action will force solution out of the adjacent port and down around the spinner This procedure sh...

Page 46: ...ensor shield for damage and replace if necessary See Figure 61 Figure 61 Soft Serve Side Note This procedure must be done at the close of business Important Fill the mix hopper with mix up to the fill level indicator on the agitator paddle See Figure 62 Figure 62 Both sides of the freezer must be in the Auto mode Auto symbol is illuminated or in the Standby mode Standby symbols and are illuminated...

Page 47: ...ing 9 Return to the freezer with a small amount of cleaning solution Dip the door spout brush into the cleaning solution and brush clean the door spout and bottom of the draw valve Note To ensure sanitary conditions are maintained brush each item for 60 seconds repeatedly dipping the brush in cleaning solution See Figure 64 Figure 64 10 Remove clean and re install the long drip pan through the fro...

Page 48: ... bag 2 Remove the syrup containers and the pump cover tray from inside the cabinet 3 Place the syrup feed tubes in a pail of SolidSense All Purpose Super Concentrate APSC HCS One packet in 2 1 2 gal 9 1 2 L of water 100 ppm To avoid contamination cover the syrup containers with plastic wrap For Syrup Bag System Place the syrup hose with the bag connection fitting in a pail of SolidSense All Purpos...

Page 49: ... clean the hose connector fitting with a clean sanitized towel 2 Draw 2 gal of SolidSense All Purpose Super Concentrate APSC HCS cleaning solution from the sink proportioner into a pail Place the syrup feed tubes in the pail For Syrup Bag System Place the syrup hose with the bag connection fitting in the pail of SolidSense All Purpose Super Concentrate APSC HCS 3 Raise the retainer and remove the ...

Page 50: ...Figure 71 Figure 71 If the tip is not flat remove the syrup nose fitting and remove re install the duckbill valve Using a shake cup filled with sanitizing solution rinse the syrup nose fitting to wet the bottom of the duckbill valve Re install the syrup nose fitting onto the syrup line fitting If the tip will not remain flat when the syrup fitting is assembled replace the duckbill valve 19 Install...

Page 51: ... the discharge tube 2 Remove the pump from the container of water for disassembly 3 Remove the plunger assembly from the pump body by turning the plunger nut counterclockwise See Figure 72 Figure 72 4 To remove the knob compress the spring by holding the nut and pressing on the end of the plunger Turn the knob counterclockwise See Figure 73 Figure 73 5 Remove the plunger nut tube and insert from t...

Page 52: ...charge tube from the valve body by turning it counterclockwise See Figure 80 Figure 80 13 Remove the 1 5 16 in O ring from the valve body and remove the 1 in O ring from the discharge tube Cleaning the Syrup Pump 1 Wash and scrub all parts in SolidSense All Purpose Super Concentrate APSC HCS 2 Insert the black shielded brush through the tip of the discharge tube Move the brush back and forth to sc...

Page 53: ...nd the outlet valve See Figure 84 Figure 84 7 Move the brush back and forth to scrub this passageway Advance the brush completely and pull the brush out of the valve body See Figure 85 Figure 85 8 Insert the black shielded brush into the bottom side of the inlet valve Move the brush back and forth to scrub this area specifically around the steel ball See Figure 86 Figure 86 9 Advance the brush com...

Page 54: ...nsert into the plunger tube by positioning the end of the insert with the small hole and beveled edge to enter the plunger tube first See Figure 89 Figure 89 5 Install the plunger nut onto the plunger tube See Figure 90 Figure 90 6 Install the flared end of the plunger tube assembled with insert and nut onto the plunger assembly See Figure 91 Figure 91 7 Holding the nut press the end of the plunge...

Page 55: ... body 11 Install the cylinder onto the larger opening in the valve body by tilting the cylinder away from the discharge tube and sliding the widest section of the flange under the center locking groove on the valve body Align the tabs on the cylinder with the locking grooves on the valve body Turn the cylinder clockwise until the tabs fully engage in the locking grooves on the valve body 12 Instal...

Page 56: ...e 1 Place the Heater Topping switches in the OFF position by pressing the Heater symbols The symbols will not be illuminated when the heaters are off 2 Cancel automatic operation by pressing the Auto symbol See Figure 97 Figure 97 3 Shake Side Only Remove the shake cup holder Set it aside for cleaning later with all parts 4 Remove the hopper cover and agitator Take these parts to the sink to wash ...

Page 57: ...r Drain all the rinse water from the door spout close the draw valve and press the Wash symbol canceling the Wash mode Note The shake draw valve will automatically close when the Wash operation is canceled 4 Repeat this procedure using clean warm water until the water being discharged is clear Repeat steps 1 through 4 for the soft serve side of the freezer Cleaning and Sanitizing 1 Draw 2 gal 7 6 ...

Page 58: ...rom the bottom of the door spout by lifting up the locking collar on the spinner coupling and pulling down the blade 4 Remove the handscrews freezer door beater assembly driveshaft driveshaft seal and scraper blades from the freezing cylinder 5 Remove the driveshaft seal from the driveshaft 6 Remove the freezer door O ring front bearing retainer pins and the draw valve spinner assembly 7 Remove th...

Page 59: ...ft 4 From the soft serve pump cylinder remove the retaining pin mix inlet adaptor valve cap pump gasket and piston Remove the O ring from the piston and valve cap 5 Remove the freezer door gasket front bearing pivot pin draw handle and draw valve Remove the three O rings from the draw valve Note Do not attempt to remove the star design from the door The star design is part of the door and is not a...

Page 60: ... and parts trays in the cleaning solution making sure all lubricant and mix film is removed Make sure to brush all surfaces and holes especially the holes in the pump components and the small syrup holes in the shake freezer door 3 Rinse all parts with clean warm water one tray at a time including the tray 4 Return to the freezer with a small amount of cleaning solution Using the black brush clean...

Page 61: ... shaft Do not lubricate the square end See Figure 110 Figure 110 Note When lubricating parts use an approved food grade lubricant example Taylor Lube HP Note To ensure that the mix does not leak out of the back of the freezing cylinder the middle section of the boot seal should be convex or extend out from the seal If the middle section of the boot seal is concave or extending into the middle of t...

Page 62: ... protrude beyond the front of the freezing cylinder 6 Assemble the draw valve spinner assembly Inspect draw valve O rings for cuts or nicks Replace if cut or nicked If draw valve O rings are in good condition slide the two O rings into the grooves of the draw valve and lubricate See Figure 115 Figure 115 7 Lubricate the outer diameter of the spinner shaft seal Fill the cups on each end of the seal...

Page 63: ...the metal opening of the draw valve until it snaps into place See Figure 119 Figure 119 11 Insert and align the draw valve spinner assembly into the shake door as shown See Figure 120 Figure 120 12 Place the freezer door O ring into the groove on the back of the freezer door Lubricate the outside diameter of the front bearing Slide the front bearing into the door hub See Figure 121 Figure 121 Note...

Page 64: ...r blade shaft into the center of the driven spinner and through the draw valve cavity until the shaft appears at the top of the draw valve The spinner blade must be aligned and engaged with the driven spinner at the bottom This allows the spinner shaft to rise high enough to be engaged in the spinner coupling at the top See Figure 124 Figure 124 16 Raise the locking collar of the spinner coupling ...

Page 65: ...haft Do not lubricate the hex end See Figure 127 Figure 127 Note When lubricating parts use an approved food grade lubricant example Taylor Lube HP Note To ensure the mix does not leak out the back of the freezing cylinder the middle section of the boot seal should be convex or extend out from the seal If the middle section of the boot seal is concave or extending into the middle of the seal turn ...

Page 66: ...ld be replaced every 3 months Important The hole on the scraper blade must fit securely over the pin to prevent damage 5 Holding the rear blade on the beater slide it into the freezing cylinder halfway Install the front scraper blade over the front holding pin See Figure 132 Figure 132 6 Before installing the beater shoes check the shoes for any nicks cracks or signs of wear If any defects are pre...

Page 67: ...mbly including the inside of the draw valve bore Replace any damaged parts 10 If the parts are in good condition assemble the draw valve Slide the three O rings into the grooves on the draw valve and lubricate See Figure 135 Figure 135 11 Lightly lubricate inside of the top of the freezer door valve cavity See Figure 136 Figure 136 12 Insert the draw valve from the top with the draw handle slot fa...

Page 68: ...nt quality to your product and controlling costs The draw handle should be adjusted to provide a flow rate of 5 oz to 7 1 2 oz 142 g to 213 g of product by weight per 10 seconds To increase the flow rate turn the adjustment screw clockwise Turn the adjustment screw counterclockwise to decrease the flow rate 16 Slide the long drip pan into the hole in the front panel above the syrup topping dispens...

Page 69: ...scard the old 2 Assemble the piston Slide the red O ring into the groove of the piston Do not lubricate the O ring See Figure 144 Figure 144 3 Apply a thin layer of lubricant to the inside of the pump cylinder at the retaining pin hole end See Figure 145 Figure 145 4 Insert the piston into the retaining pin hole end of the pump cylinder See Figure 146 Figure 146 5 Assemble the valve cap Slide the ...

Page 70: ... Secure the pump parts in position by sliding the retaining pin through the cross holes located at one end of the pump cylinder See Figure 151 Figure 151 Note The head of the retaining pin should be at the top of the pump when installed 10 Assemble the feed tube assembly Slide the check ring into the groove of the feed tube See Figure 152 Figure 152 11 Install one red O ring on each end of the mix...

Page 71: ...stalling the pump position the ball crank of the driveshaft in the 3 o clock position Sanitizing Shake Side 1 Prepare 2 5 gal 9 5 L of KAY 5 Sanitizer HCS solution Use one packet in 2 5 gal 9 5 L of water 100 ppm 2 Install syrup hole plugs in the syrup ports in the freezer door See Figure 157 Figure 157 3 Pour the sanitizing solution over all parts in the bottom of the mix hopper and allow it to f...

Page 72: ...he sanitizing solution should be within 1 in 2 5 cm of the top of the hopper 9 Using the white hopper brush scrub the exposed sides of the hopper Wait at least 5 minutes before proceeding with these instructions 10 Place the power switch in the ON position 11 Press the Wash symbol This will cause the sanitizing solution in the freezing cylinder to come in contact with all areas of the freezing cyl...

Page 73: ...or spout bottom of the driven spinner spinner blade and syrup line fittings Note To ensure sanitary conditions are maintained brush clean each item for 60 seconds repeatedly dipping the brush in sanitizing solution 20 With the syrup port brush brush each syrup port hole 10 to 15 times Dip the brush in sanitizing solution before brushing each port 21 Fill the squeeze bottle with sanitizing solution...

Page 74: ...tructions 8 Press the Wash symbol This will cause the sanitizing solution in the freezing cylinder to be agitated 9 With a pail beneath the door spout open the draw valve and press the Mix PUMP symbol Open and close the draw valve six times Open the draw valve and draw off the sanitizing solution 10 Press the Wash and Mix Pump symbols and close the draw valve See Figure 164 Figure 164 Important Th...

Page 75: ...e freezing cylinder 2 When the mix stops bubbling down into the freezing cylinder remove the cotter pin from the outlet fitting of the mix pump Insert the outlet end of the mix feed tube into the mix inlet hole in the mix hopper Place the inlet end of the mix feed tube into the outlet fitting of the mix pump Secure with cotter pin See Figure 167 Figure 167 3 Install the shake cup holder See Figure...

Page 76: ...nd System Data See Figure 169 Figure 169 Lamp Test The control and software version is displayed and all of the LEDs on the display panel are illuminated See Figure 170 Figure 170 Following the lamp test three separate screens will appear during initialization During the Initializing if the system detects corrupt data the following display will alert the operator that the control settings have cha...

Page 77: ...will keep the temperature above 151 F 66 1 C for a minimum of 30 minutes The final phase of the Heat Treatment cycle is the Cooling phase The freezer must cool the mix below 41 F 5 C within 2 hours When the entire Heat cycle has been completed the Heat symbols will no longer be illuminated The machine will enter the Standby mode Standby symbols and illuminate The machine can be placed in Auto mode...

Page 78: ...r on the display screen Once the timer counts down to zero the lockout is cleared Soft Lock If a Heat Treatment cycle has not been initiated within the last 24 hours a soft lock failure will occur A soft lock allows the operator to correct the cause of the soft lock The operator has the option of either starting another Heat cycle or brush cleaning the machine When a soft lock occurs the machine w...

Page 79: ...e FREEZER LOCKED message will remain on the display until the brush clean requirements are fulfilled The freezer must be disassembled to activate the 5 minute timer on the display screen Once the timer counts down to zero the lockout is cleared See Figure 188 Figure 188 To restore the message that identified the reason for the soft lock turn the power switch OFF for 5 seconds and then return the p...

Page 80: ...gure 191 The access code for the Manager s Menu is 8309 Figure 191 Continue to enter the proper access code numbers until all four numbers are displayed Then press the Calibrate symbol The Manager s Menu list will display on the screen provided the correct access code is entered If an incorrect number is entered for the access code the display will exit the Manager s Menu program when the Calibrat...

Page 81: ...any flavors that need to be recalibrated before exiting the Manager s Menu to access the Calibration Menu Select the Calibrate symbol to exit the VERIFY CALIBRATION screen and return to the Manager s Menu list The SERVINGS COUNTER screen is used to check or reset the number of servings dispensed from the machine See Figure 195 Figure 195 Reset the SERVINGS COUNTER by selecting the AUTO symbol to m...

Page 82: ...nge the date or time select the SET CLOCK option in the menu Press the Auto symbol to advance the arrow from Exit to Change Press the Calibrate symbol to select the Change option See Figure 202 Figure 202 Change the time by pressing the Auto or optional Flavor symbol with the cursor under the hour position Move the cursor to the minutes by selecting the Calibrate symbol Once the correct minutes ar...

Page 83: ...oes not begin within 24 hours from the start of the previous Heat Treatment cycle To set the AUTO HEAT TIME select the Auto symbol to move the arrow to Change Then select the Calibrate symbol The screen will display the time with the cursor under the hour position See Figure 211 Figure 211 Select the Auto symbol or the optional Flavor symbol to increase or decrease the hour to the desired setting ...

Page 84: ...rush clean cycle may only be changed after the freezer has been manually cleaned but before it has been placed in the Auto or Standby mode The following message will be displayed if the BRUSH CLEAN CYCLE option is selected when the machine is not in a brush clean state See Figure 216 Figure 216 Change the number of days between brush clean intervals by selecting the Auto symbol to decrease the day...

Page 85: ...e last 100 soft locks hard locks brush clean dates or aborted Heat cycles Page numbers are indicated in the upper right hand corner Page 1 always contains the most recent failure See Figure 220 Figure 220 The second line of the screen displays the date and time a failure occurs The third line indicates the reason for a failure or if a successful brush cleaning has occurred Some failures occur for ...

Page 86: ... Scroll the screens in the opposite direction by selecting the optional Flavor symbol Exit the FAULT HISTORY screen and return to the Manager s Menu by selecting the Calibrate symbol Fault Descriptions L R Comp On Too Long The left or right main compressor has run for more than 11 consecutive minutes without dispensing product L R Product Door Off The left or right freezer door is not completely i...

Page 87: ...5 minutes In addition each zone must be heated for a minimum of 115 minutes Select the Auto symbol to advance to the next page or the optional Flavor symbol to view the previous page A Heat cycle failure message will display on the first screen if a failure occurred Listed below are variable failure code messages which could appear on line 2 HT HEAT TIME FAILURE Mix temperature did not rise above ...

Page 88: ...he Calibrate symbol See Figure 229 Figure 229 Select the optional Flavor symbol to scroll down to the phase to be reviewed Selecting ALL phase temps will display all four phases of the Heat Treat Cycle record in sequential order See Figure 230 Figure 230 The four temperature readings are recorded at the same time on individual screens Align the arrow with the phase to be reviewed and select the Ca...

Page 89: ...one sample in the record will be displayed with the selection for the result screen See Figure 238 Figure 238 Select the Calibrate symbol to view the Heat cycle results screen See Figure 239 Figure 239 To view the details for the same phase in the preceding record Next record select the Calibrate symbol If All phase temps was selected the record number will remain the same and the next phase sampl...

Page 90: ...soft serve side See Figure 245 Figure 245 The CURRENT CONDITIONS screen is the only menu screen that will return the left and right side control panel keys to normal operation The menu keys will not be lit when this option is selected so shakes can be dispensed and all panel touch keys are fully functional Use this screen when you wish to remain in the Manager s Menu and dispense a shake Exit the ...

Page 91: ... interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions a This device may not cause interf...

Page 92: ...h cleaned or placed in a Heat cycle d The freezer is not in the Auto or Standby mode when the Heat cycle was programmed to start d The freezer must be in the Auto or Standby mode The freezer must now be disassembled and brush cleaned or placed in a Heat cycle e Mix out condition e The level of mix in the mix hopper must be up to the fill level indicator on the agitator paddle The freezer must now ...

Page 93: ...ck ring are not properly installed e Make sure the feed tube and the rubber check ring are properly installed f Menu is displayed making flavor select keys inoperative f Exit the menu to restore control keys to normal function g Draw valve not opening g Draw valve not aligned with actuator bracket when freezer door installed Reassemble with correct alignment h Freeze up in mix inlet hole h Call a ...

Page 94: ...pump d Brush clean pump components and reassemble e Inadequate airspace e Minimum of 3 in 76 mm airspace on all sides with the deflector installed to prevent recirculation of warm air f Dirty condenser or air filters on air cooled machines f Check replace filters regularly g Inadequate water supply on water cooled machines g Check the water supply Check the water lines for leaks or kinks h Worn or...

Page 95: ...too warm a The Hopper cover is not in position a Clean and sanitize hopper cover and place in position b The agitator is not installed b Clean and sanitize the agitator and install c The hopper temperature is out of adjustment c Call a service technician The mix in the hopper is too cold a The hopper temperature is out of adjustment a Call a service technician Mix Low and Mix Out probes are not fu...

Page 96: ...driveshaft d Lubricate properly d The driveshaft and beater assembly work forward e Call a service technician e Worn rear shell bearing f Call a service technician f Gearbox out of alignment g Call a service technician The driveshaft is stuck in the drive coupling a Mix and lubricant collected in drive coupling a Brush clean the rear shell bearing area regularly b Rounded corners of the driveshaft...

Page 97: ...en removed f Broken beater pins f Replace the beater assembly g Beater assembly is bent g Replace the beater assembly h Gearbox is out of alignment h Call a service technician The product makes a popping sound when drawn a Draw rate is set too fast a Adjust draw rate of 5 oz to 7 1 2 oz 142 g to 213 g of product by weight in 10 seconds b Pump assembled incorrectly b Assemble and lubricate accordin...

Page 98: ...e in the Pump mode a Pump motor is not running a Push the pump reset button The mix pump runs constantly in the Auto mode a The Draw valve is not fully closed a Raise the draw handle so the draw valve is closed all the way Shake product is collecting on top of draw valve a Inadequate lubrication of spinner shaft or seal a Lubricate properly b Spinner shaft seal is missing or worn b Install or repl...

Page 99: ...tore the control keys to their normal function e The draw valve wasn t aligned with the actuator bracket when the freezer door was installed e Reassemble with the correct alignment Tighten the handscrews in a crisscross pattern when installing the freezer door f The draw valve was not lubricated f Lubricate the draw valve and O rings g The shake actuator assembly is out of alignment or is malfunct...

Page 100: ...t lubricated c Lubricate the spinner shaft d The product is too thick d Check that the product temperature is within specification See problem Product Too Thick on page 94 e The spinner blade became disengaged from the driven spinner when the draw valve was raised e Call a service technician to check the spinner coupling position on the motor f The shake actuator assembly is out of alignment or is...

Page 101: ...line fitting at freezer door connection f Clean the syrup line fitting g The pickup tube is pinched or kinked g Adjust the line routing so it is not pinched or kinked h The syrup line is plugged or restricted h Flush and sanitize the syrup lines Clean the syrup system weekly Do not attach the short syrup line to the door when the line is not primed with syrup i Air in syrup line i Follow syrup lin...

Page 102: ...service technician Finished shake improperly blended has blotchy striped appearance a Driven spinner is worn white spinner not secured in bottom of draw valve a Replace the spinner b Spinner shaft coupling defective or not adjusted to correct height b Adjust or replace the coupling c Shake is too cold thick c Recalibrate syrup d Viscosity setting is too high d Call a service technician Problem Sha...

Page 103: ...the syrup line c Syrup jug is empty air in line is pushing syrup out of the syrup valve c Install a full syrup jug and prime the syrup line d Air in syrup line syrup line improperly primed d Prime the syrup line e Driven spinner is worn resulting in flavored product remaining in door spout e Replace the driven spinner Problem Shake Side Probable Cause Soft Serve Side Probable Cause Either Side Pro...

Page 104: ...vel adjustment screw is set low c Adjust to a higher position by turning the screw counterclockwise d Shake is stacking in center of cup d Check the syrup calibration and shake temperature e Wrong cup was used e Use McCafe Shake cups only f Sensor shield is damaged f Replace the sensor shield g Draw valve closes before reaching fill sensor defective fill sensor g Call a service technician Problem ...

Page 105: ...yrup calibration c Properly calibrate the syrup d Shake is too cold thick caused by improper priming d Reprime the freezing cylinder e Syrup is too cold thick caused by mix pump malfunction e Clean the mix pump Inspect and replace wear items f Syrup is too cold thick caused by incorrect viscosity setting f Call a service technician g Defective fill sensor g Call a service technician Problem Shake ...

Page 106: ... syrup flavor b Calibrate weekly or as needed Non TTS syrup calibration is 1 oz 30 ml 1 4 oz 7 ml in 5 seconds Triple thick shake syrup calibration is 1 oz 30 ml 1 8 oz 4 ml in 7 seconds c Incorrect shake dispensing rate c A 16 oz triple thick shake should dispense in 7 to 8 seconds If draw time is longer inspect the mix pump for blockage or worn seals Problem Shake Side Probable Cause Soft Serve ...

Page 107: ...ing X Syrup Valve Duckbill X Topping Pump O ring X Peristaltic Pump Tubes Inspect and replace if necessary Minimum White Bristle Brush 3 x 7 Inspect and replace if necessary Minimum White Bristle Brush 3 x 1 2 Inspect and replace if necessary Minimum White Bristle Brush 1 1 2 x 3 Inspect and replace if necessary Minimum White Bristle Brush 1 x 2 Inspect and replace if necessary Minimum Black Brist...

Page 108: ...ot be verified then the limited warranty period begins ninety 90 days from the date of Product manufacture as indicated by the Product serial number Proof of purchase may be required at time of service 2 This limited warranty is valid only if the Product is installed and all required service work on the Product is performed by an authorized Taylor distributor or service agency and only if genuine ...

Page 109: ... INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER Some jurisdictions do not allow the exclusion of incidental or consequential damages so this limitation may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction LIMITATION OF WARRANTY THIS LIMITED WARRANTY IS EXCLUSIVE A...

Page 110: ... This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is performed by an authorized Taylor distributor or service agency 3 The limited warranty applies only to Parts remaining in use by their original owner at their original installation location in the unit of original installation 4 Installation use care and maintenance must be no...

Page 111: ...n arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use as indicated in the Taylor Operator s Manual including but not limited to the failure to use proper assembly and cleaning techniques tools or approved cleaning supplies 10 Failure damage or repairs due to theft vandalism wind rain flood...

Page 112: ...MS FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED ENLARGED OR CHANGED BY ANY DISTRIBUTOR DEALER OR OTHER PERSON WHATSOEVER LEGAL REMEDIES The owner must notify Taylor in writing by certified or registered letter to the following address of any defect or complaint with the P...

Page 113: ... numerous applications It should be noted that in the event of ordinary service to this unit s refrigeration system only the refrigerant specified on the affixed data label should be used The unauthorized use of alternate refrigerants will void your Taylor compressor warranty It is the unit owner s responsibility to make this fact known to any technician he she employs It should also be noted that...

Page 114: ...057888 M ...

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