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Troubleshooting > Other Trouble
2102
2103
Failed to send via FTP.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
Check the following of the FTP server.
• Is FTP available?
• The server is not operating properly.
—
Failed to send the e-mail.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2201
2202
2203
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2204
Failed to send the e-mail.
Check the e-mail size limit of the SMTP settings
on the Command Center RX.
3101
Failed to send the e-mail.
Check the authentication methods of both the
sender and the recipient.
—
Failed to send via FTP.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
3201
Failed to send the e-mail.
Check the SMTP user authentication method of
the recipient.
—
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
—
Turn the power switch off and back on. If this
error occurs several times, make a note of the
displayed error code and contact your service
representative.
9181
—
The scanned original exceeds the acceptable
number of pages of 999. Send the excess pages
separately.
—
Error
Code
Message
Corrective Actions
Reference
Page