19-5
Troubleshooting > When Trouble Occurred
6
Select [Device Information/Remote Operation] > [Remote
Operation].
7
Click [Start] button.
When the Remote Operation is started up, the operation panel screen will be displayed on the
system administrator's or user's PC screen.
Executing Remote Operation from VNC Software
1
Display the screen.
System Menu/Counter
key > [
Network Settings
] > "Network Settings" [
Protocol Settings
]
2
Set "Enhanced VNC (RFB)" to [On].
Protocol Settings (page 15-50)
3
Startup the remote operation.
1
Start up the VNC software.
2
Enter the following format separated by a colon to start up the remote operation.
"IP address: port number"
NOTE
• If the user is logged in to the device, the permission confirmation screen will be displayed
on the operation panel. Select [
Yes
].
• If pop-up blocking of the browser occurs during connection of the Remote Operation,
select Always allow pop-ups from https:// [host name], and click Done. Perform Remote
Operation after waiting 1 minute or more.
NOTE
• When setting "VNC (RFB) over SSL" to [
On
], the communication is encrypted.
• You can configure the protocol settings using Command Center RX.
Command Center RX User Guide
NOTE
When setting "VNC (RFB)" to [
On
] in step 2, the default port number is 9062. When
setting "VNC (RFB) over SSL " to [
On
], the default port number is 9063.
