Step
1230-15
Is
the
problem
the
same
as
the
original
problem?
NO
The
symptom
has
changed.
Check
for
loose
cards,
cables,
and
obvious
problems.
If
you
do
not
find
a
problem,
go
to
“MAP
1020:
Problem
Determination”
on
page
63
and
get
a
new
SRN.
YES
Go
to
“Step
1230-16.”
Step
1230-16
Look
at
the
physical
location
codes
and
FRU
part
numbers
you
recorded.
Have
you
exchanged
all
the
FRUs
that
were
listed?
NO
Go
to
“Step
1230-17.”
YES
The
SRN
did
not
identify
the
failing
FRU.
Call
your
support
person
for
assistance.
Step
1230-17
1.
Remove
the
new
FRU
and
install
the
original
FRU.
2.
Exchange
the
next
hot-swappable
FRU
in
the
list.
If
there
are
more
FRUs
in
the
list
that
are
not
hot-swappable,
go
to
“Step
1230-10”
on
page
74
to
replace
the
rest
of
the
FRUs,
if
required.
Note:
Although
some
components
are
physically
hot-swappable,
there
are
no
procedures
available
to
determine
if
a
repair
has
been
successful
while
the
Linux
operating
system
is
running.
If
you
desire
to
verify
the
repair
with
diagnostics,
you
must
shutdown
the
system
and
run
the
AIX
standalone
diagnostics.
3.
After
replacing
a
hot-swappable
FRU,
examine
the
HMC
or
the
platform
error
log
to
determine
if
the
error
has
reappeared.
You
may
need
to
wait
30
minutes
or
longer
before
the
error
is
written
back
to
the
HMC
or
platform
error
log.
Was
a
problem
reported?
NO
The
repair
is
complete.
Return
the
system
to
the
customer.
YES
Go
to
“Step
1230-15.”
Chapter
3.
Maintenance
Analysis
Procedures
(MAPs)
77
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