IBM P 615 series, Service Manual

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v Earliest original time stamp of any managed object
v AIX error log. (The Linux system error log does not place entries into Service Focal Point.)
v Should this error ever get called home?
v
Error was called home
v Pointer to extended error-data collection on the HMC
The window’s lower table displays all of the errors associated with the selected serviceable event. The
information is shown in the following sequence:
v
Failing device system name
v Failing device machine type/model/serial
v Error class
v Descriptive error text
Viewing Serviceable Event Error Details: To view serviceable event error details, do the following:
1. Perform the steps in “Viewing Serviceable Event Details” on page 45.
2. Select an error in the lower table, and click Error Details .
Viewing Service Processor Error Details: To view service processor error details, do the following:
1. Perform the steps in “Viewing Serviceable Event Error Details.”
2. If the serviceable event error details you are viewing are for a service processor-class error, the lower
table on the resulting window contains service processor errors. Select a service processor error from
the lower table, and click Service Processor Error Details to see further details.
Saving and Managing Extended Error Data
To save extended error (EE) data, do the following:
1. Perform the steps in “Viewing Serviceable Event Details” on page 45.
2. Click Save EE Data . To save extended error data for only one error associated with the serviceable
event (rather than for the entire serviceable event), select the error from the lower table, and click
Error Details . In the next menu, click Manage EE Data .
Viewing and Adding Serviceable Event Comments
To add comments to a serviceable event, you must be a member of the Service Representative or System
Administrator roles.
To add comments to a serviceable event, do the following:
Note: You cannot edit or delete previous comments.
1. Perform the steps in “Viewing Serviceable Event Details” on page 45.
2. Select the error to which you want to add comments to and click Comments . If you want to close the
event and add comments, click Close Event from this window. The Serviceable Event Comments
window opens.
3. Type your name and add comments as appropriate. You can also review previous comments, but you
cannot edit this information.
4. If you clicked Comments on the Serviceable Event Details window, clicking OK commits your entry
and returns you to the Serviceable Event Details window.
If you clicked Close Event on the Serviceable Event Details window, clicking OK commits all changes and
opens the Update FRU Information window. For more information about updating field replaceable unit
information, see “Updating Field Replaceable Unit (FRU) Information” on page 47.
Closing a Serviceable Event
To close a serviceable event, do the following:
1. Perform the steps in “Viewing Serviceable Event Details” on page 45.
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Eserver
pSeries 615 Service Guide