IBM P 615 series, Service Manual

Page: 87 / 491

Symptom Action
The System Management Services menu is displayed. If you are loading diagnostics from the CD-ROM, you
may not have pressed the correct key when you were
trying to indicate a service mode IPL of the diagnostic
programs. If this is the case, start again at the beginning
of this step.
If you are sure you pressed the correct key, the device or
media you are attempting to boot from may be faulty.
1. If you are using the Hardware Management Console
(HMC) or an ASCII terminal:
v Select View Error Log
v If an error is logged, check the time stamp.
v If the error was logged during the current boot
attempt, record it.
v Look up the error in Chapter 5, “Error Code to FRU
Index,” on page 159 and do the listed action.
v If no recent error is logged in the error log, go to
step 3.
2. If you are using a keyboard and a graphic display
attached to the system:
v
Select View Error Log
v
If an error is logged, check the time stamp.
v
If the error was logged during the current boot
attempt, record it.
v Look up the error in Chapter 5, “Error Code to FRU
Index,” on page 159 and do the listed action.
v If no recent error is logged in the error log, go to
step 3.
3. Try to boot from an alternate boot device connected
to the same controller as the original boot device. If
the boot succeeds, replace the original boot device
(for removable media devices, try the media first).
4. Go to “MAP 1548: Processor Subsystem Problem
Isolation” on page 113.
All other symptoms. If you were directed here from the Entry MAP, go to “MAP
1548: Processor Subsystem Problem Isolation” on page
113. Otherwise, find the symptom in the “Quick Entry
MAP” on page 55.
Step 1020-2
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table; then follow the instructions given in the
Action column.
Keyboard Type Action
Type 101 keyboard (U.S.). Identified by the size of the
Enter key. The Enter key is in only one horizontal row of
keys.
v Replace the type 101 keyboard.
v Replace the service processor, location: U0.1-P1-X1.
(See notes on page 53.)
Chapter 3. Maintenance Analysis Procedures (MAPs)
67